All reviews

Rating Breakdown

  • 5
    95% (11,098 ratings)
  • 4
    3% (380 ratings)
  • 3
    0% (42 ratings)
  • 2
    0% (38 ratings)
  • 1
    1% (121 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 19, 2020

I'm not good at English, but I asked questions using translation tools. He checked the situation very carefully and solved my problem. It was a very good response. If you want to raise the problem of the tool, I feel that you should implement the function that leads to the improvement of page speed. After page customization, you need to take action to improve page speed, which is a daunting task. Also, I think we can have more templates. However, I love PageFly!

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

On behalf of the PageFly team, I would like to thank you for your feedback. We do appreciate that you take your time to share your feedback using PageFly. We do appreciate your kind words. Regarding the page speed, PageFly provides the Lazyload function to help to improve the page loading. Normally, PageFly doesn’t affect much on the page loading time of a store but we will try harder to improve PageFly better in the future. Don’t hesitate to let us know if you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 19, 2020

The customer service chat option is a great way to get help! Cookie, the representative who helped me stayed with me for almost an hour troubleshooting all my problems as I got to learn how to use the app. Thank you for the great customer service.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Your review is really incredible, and we would like to thank you for such a detailed review of you. Your feedback really means a lot to our PageFly team because we always try to make customers satisfied by improving PageFly day by day. Please feel free to let us know if you have any questions or recommendations. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 17, 2020

I love it. Easy to use and if you have any problems the support they offer is great. Working with Shopify more would be great as some features don’t look right when you use them. For example having to have a description for your product then a decent gap until pagefly page. Overall excellent. Keep it up Pagefly Team

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice for building your store. Thanks for your detailed review, we know how we are doing and what we need to improve. We are trying to improve PageFly better and better every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly. Let me know if you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 16, 2020

I've been using Pagefly for a while now and I'm satisfied of their app, plus the Customer service chat is useful and reactive. Thanks to Randy I solved my problem quickly! :)

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

On behalf of the PageFly team, I would like to thank you so much for such a detailed review. Thank you so much that you took the time to share with us your experience with PageFly. We are so glad that we could help you to solve the issues and get your satisfaction. Your satisfaction is our top priority. We are always looking forward to any feedback or suggestions from you because we have been trying to improve PageFly better and better. If you have any questions, feel free to let us know via the Live chat. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 15, 2020

Fairly responsive assistance, from a fairly decent builder. It's not quite Webflow, but it's pretty good for Shopify!

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for taking the time to share your feedback with us, we do appreciate this. We are so happy that we can help you to solve your problems. Our team will try our best to support you anytime you need. Feel free to drop messages in the live chat if you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 14, 2020

Marvelous customer service, they are always with me, helps me a lot. Patient and professional, answer question right away. Great!

Store

mozsly

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi, Thank you so much for taking the time to share your feedback with us, we do appreciate this. We are so happy that we can help you to solve your problems. Please let me know what we can do for you to improve a 4-star to a 5-star. Our team will try our best to support you anytime you need. Feel free to drop messages in the live chat if you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 8, 2020

This App has helped me tremendously with getting the look I wanted for my Clothing line. I really enjoyed all the features. I only wish it was more flexible in changing sizes and moving placement of items like images or wordings.

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to let us know your thoughts and opinion about PageFly. Your feedback is really detailed for us and we’re so glad that you also enjoy using PageFly. Regarding your request and recommendations, we surely discuss with our Development team. Thank you again for your feedback. Feel free to let us know if you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 8, 2020

Their customer service is incredible! Extremely fast and helpful. Not so stroked about the app design abilities and functionalities but this is a personal opinion.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Your review is really incredible and we’re really thankful for this Your feedback really means a lot to our PageFly team and we have been trying our best to develop and improve PageFly as what you mentioned in the review to serve you and meet your demand. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 8, 2020

This app is easy to use in creating and laying out pages, unlike other page builders I tried. Though, there are elements missing like related products, automatic selection and such. Support are very helpful, and knowledgable which is a great help!

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks very much for your great review. We are so happy that PageFly can help you to build your store. Regarding your recommendations, I also worked with the developers and they will discuss deeply. We have been trying our best to create more functions. If you have any further questions, please let us know via the Live chat. We are always happy to assist you. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 7, 2020

The app has been very helpful to create custom pages and the responsiveness from the support team has been excellent!

Using app

About 4 hours

Total reviews

1

Average rating

4.0

Developer Reply

We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice for building your store. And we are so glad that we can help you to solve the problems. We are trying to improve PageFly better and better every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly. Let me know if you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 6, 2020

The app has various new features that when explored well can take a webpage to another level in terms of visual experience. Also, Customer Service is amazing!

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

We really appreciate your feedback. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help. Our whole PageFly team is trying day and night to work hard to improve PageFly better for customers. And we truly appreciate your trust in us and look forward to working with you more in the future. Please do not hesitate to contact us via the Live chat whenever you have any questions. Wishing you health, luck, and success! PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 2, 2020

Extremely Helpful, I had difficulties in setting up the page and Paula from the Support team was there in every step to make me understand and resolve my issues. Thank you so much. I can't wait to see the response on my new page. I only wish the interface was more simpler hence 4 :)

Using app

12 months

Total reviews

2

Average rating

2.5

Developer Reply

Thank you so much for your detailed review. Customer satisfaction is our main priority and we are ecstatic that we met that mark. And we truly understand that the interface can make you feel quite complicated, but thanks for your detailed review, we have been trying day and night to improve PageFly and make it better day by day. We are always happy to be able to help you, so if you need help, just let us know by leaving messages in the Live chat. Have a nice day! PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 29, 2020

I think the app is great. I need help designing my pages and the PageFly helpdisk is very kind and helpful.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hello I hope you are safe and sound. Thank you for leaving PageFly a 4-stars rating, it means a lot to us. While 4-star is certainly not a bad rating, we want you to be totally satisfied. Please let me know what we can do for you to improve a 4-star to a 5-star. Have a great day and stay safe!! Kate Customer Success Manager at PageFly

4 / 5 Share

July 22, 2022

The support was pretty fast, friendly and helpful the most times. Thank you! The support fixed small problems at our page easily.

Store

UNMILK

Using app

Almost 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi Jennifer, We have integrated already and showed it out, but the code is not running, I need your developer who made the code checks it. The custom code has been moved into the theme for easy handling, please ask your developer to check it here: https://monosnap.com/file/Z1crfh0F3qPyLSXtjSsh7foWeYuzQp We are waiting for your developer. Please let us know when you have any information from your developer. I am looking forward to hearing from you! PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 2, 2020

The free option gives you so much and the support team is amazing. They really take time to help you with issues even for non paying customers. The only reason it's not 5 stars is because there is no way to create Product & Collection page templates, but instead are forced to create a Product page for every Product individually which is impossible when you run a full e-commerce store like we do. Otherwise, all aces.

Using app

12 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, In the first few words, I would like to thank you for your detailed feedback to PageFly. Your feedback lets us know how we are doing and we always need to try our best to improve PageFly better and better. If you need any assistance, please directly chat with us via the Live chat, we are always happy to help you. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 29, 2020

The support is really great from the guys and they have implemented almost everything that I wanted, but some ideas that I had, the app couldn´t do it and thatswhy the 4 stars.

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

On behalf of the PageFly team, Ie would like to thank you for your feedback and criticism. We do appreciate that you take your time to share your feedback using PageFly. We do appreciate your kind words and professional demeanor We’ve just taken your thoughts and opinions to heart and we would love to make things right to meet your need so feel free to reach out to us with any suggestions you wish to share. Our PageFly team is trying hard day by day to improve PageFly better and better. Along with our Support Team which is available 24/7, we also have video tutorials and a Help Center to support you. Thank you again for your feedback. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 28, 2020

The customer support is great they reply & resolve in minutes, Really happy :D Great App if you're a beginner or a pro it solves its purpose.

Store

Shopayn

Using app

9 days

Total reviews

1

Average rating

4.0

Developer Reply

Your review is really incredible, and we would like to thank you for such a detailed review of you. Your feedback really means a lot to our PageFly team and we have been trying our best to develop and improve PageFly to serve you and meet your demand. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 29, 2020

working through their customer support to resolve my issues which has been quite exceptional at the moment, lets see how i get on with the app as its quite techinical

Store

Fuchusi

Using app

6 months

Total reviews

15

Average rating

2.6

Developer Reply

Thanks very much for your balanced and fair review of PageFly. We are so happy that you can use PageFly to building your store. We are also so pleased that we were able to help you to solve your problems. We know that when first starting using PageFly, it’s can make you feel confused, and as you mentioned in the review, it's quite technical. We have been trying our best to improve PageFly more friendly and better. If you have any further questions, please let us know via the Live chat. We are always happy to assist you. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 17, 2020

This app gets the job done by getting information to customers. However, I wish that it was more user friendly for people who don't know code. I use wix for another site and like how freeing it is to drag text, pictures, etc. anywhere without having to be so structured.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, In the first few words, I would like to thank your honest feedback to PageFly. We know that when first starting using our app, it’s can make you feel befuddled, and as you mentioned in the review, it's not friendly for users who don’t know much about code. We do appreciate your feedback and all of the PageFly team is trying hard day by day to optimize the user’s experience as much as possible. Besides this, if you need any further assistance, feel free to contact us via the Live chat so we can support you. Have a nice day! Kate - Customer Success Manager at PageFly

4 / 5 Share

Aug. 15, 2020

Very useful when Shopify themes pages (especially product pages) are not very well designed and you want to customise them. Pagefly helps you make your product pages look exactly the way you want them with almost every customisation option you can think of, which will help you make changes to boost conversion. However I take one star off as it is quite difficult to figure out how to use this product in the beginning, as there are many page elements and it is unclear how to use them. It can also get very frustrating when you create a page for a particular device but the alignment of your page elements in another device is completely off, and you have to spend time to rework that. Having said that, support is very responsive and helpful whenever you run into any trouble so overall I would definitely recommend.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was a fabulous choice for your store. We can understand that it is not easy to get started to use PageFly and it seemed to make you overwhelmed and confused. And we are trying to improve PageFly better and better every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly. Thank you again for your great feedback, we will base on your feedback to improve PageFly. Let me know if you have any questions. Kate - Customer Success Manager at PageFly