All reviews

Rating Breakdown

  • 5
    95% (10,865 ratings)
  • 4
    3% (376 ratings)
  • 3
    0% (42 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (115 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 3, 2020

This is a very helpful tool to create customized product pages. Support is quick, very friendly and helpful! I didn't give 5 stars only because I have the feeling, the editor could be a bit more intuitive and there are some discrepancies in how elements are displayed there and how they look on the final page. But overall it's a pretty solid app and interface :)

Using app

4 months

Total reviews

3

Average rating

3.3

Developer Reply

Thank you so much for your thoughtful and detailed review. This is really incredibly helpful for us when we receive the feedback of your experience with PageFly. And I want to let you know we’ve just taken the good and bad things that you mentioned in your review to heart and we will absolutely try to optimize all. Thank you for taking the time to share your experience with us. We are always willing to assist you anytime you need us. Have a nice day! Stay safe! PageFly | Kate - Customer Success Manager

4 / 5 Share

July 30, 2020

The drag and drop has been a bit confusing but overall, really like the layouts and what it offers! Excellent customer service.

Store

DRNK ME

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Your review is really incredible! And we would like to thank you for taking the time to share with us. The drag and drop mechanism seems to make you confused for the first time and we can totally understand this, and we hope that we will have more chances to work with you so we can assist you anytime you need. The whole PageFly team is always happy to help you when you have any further questions. Have a nice day! Stay safe! PageFly | Kate - Customer Success Manager

4 / 5 Share

March 2, 2021

I feel the app isn't as user friendly as it could be. However, the tech support is very good. I'm creating a landing page and had questions, I contacted PageFly technical support via the chat and spoke with Angel. He was very helpful! He addressed my concerns, made a video for me to follow and helped me get my landing page done. Thanks!

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

We are so happy that you had a fantastic time with us and we were able to help you. And thank you for your trust, we’re thankful for amazing customers like you. PageFly was created to help users to create and customize pages without as much as code possible. However, in some cases, our support team needs to check many factors that make conflicts with PageFly, therefore we will need to add code to fix these gaps. We have been trying our best to improve PageFly better and better in the future and we really want to help you whenever you need us. Have a nice day! Stay safe! PageFly | Kate - Customer Success Manager

4 / 5 Share

July 21, 2020

This is an excellent app for easily creating custom webpages for your store. They have a lot of options available and wonderful customer service. I would like to see more page design options in the future however.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

Developer Reply

We would like to thank you for your feedback and criticism. We’ve just taken your thoughts and opinions to heart and we’re planning to make some changes based on your recommendations. We’re happy that you’re happy and we are always looking forward to supporting you. We would love to make things right to meet your need so feel free to reach out to us with any suggestions you wish to share. Have a nice day! Stay safe! PageFly | Kate - Customer Success Manager

4 / 5 Share

July 1, 2020

Out of the box, this app delivered even on the free tier; likely to upgrade to a paid plan based on first impressions. And no learning curve on functionality, over-promising or dead end features. Its important to recognise when an app developer gets the ''mix'' right.

Using app

About 2 months

Total reviews

10

Average rating

4.1

Developer Reply

Thank you so much that you took the time out to leave us a review. Your feedback really helps us to improve our app as well as our support service. We really appreciate your business and you being our customer. Your request was moved to our Product Developers team along with our Support team so we can base on the feedback to improve PageFly. In the meantime, could you please let us know what we can do for you to improve a 4-star to a 5-star? We are always trying hard day by day to update and improve PageFly as well as support quality. So if you have any problems or concerns, please don't hesitate to contact us anytime if you need any more help. We support 24/7. Always willing to assist you. Best, PageFly | Kate - Customer Success Manager

4 / 5 Share

June 30, 2020

Some elements of integration with Shopify and page editing are a bit confusing, but the customer service is great!

Using app

Over 3 years

Total reviews

4

Average rating

4.5

Developer Reply

Hi there, Thank you for your specific review for PageFly, we really appreciate it. Please let us know what we can do to improve our app? Our team is trying to work hard every day to improve PageFly. Please let us know if you have any questions or opinions, we do appreciate this. Have a wonderful day! PageFly | Kate - Customer Success Manager

4 / 5 Share

June 22, 2020

I am using to complement my theme and it is very useful. It brings me more control on my website. The help assistance is also great! Touqir help me a lot! Thank you for your great work.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your review, it means a lot to us. It is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. Could you please let us know what we can do for you to improve a 4-star to a 5-star? We're looking forward to assisting you. PageFly | Kate - Customer Success Manager

4 / 5 Share

June 18, 2020

It's hard to use but the support is amazing and 24/7 they are around to help and go inside your page to fix it. Very happy with it.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your specific review for PageFly, we really appreciate it. Your feedback will be moved to our Product Developers team so they can improve it. Please let us know if you have any questions or opinions, we do appreciate this. Rest assured that our team is trying to work hard every day to improve services and products for valued PageFly users like you. Have a wonderful day! PageFly | Kate - Customer Success Manager

4 / 5 Share

June 16, 2020

Jumped from Wordpress and Divi builder to Shopify and PageFly. As a slow learner it has been a very positive experience in particular because of the fast and helpful support they offer!

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences. Is there anything else I can do to make your store better? Please don’t hesitate to ask. 😊 Feel free to contact us at any time at the Live chat window. PageFly | Kate - Customer Success Manager

4 / 5 Share

June 11, 2020

Initially I installed and then right away deleted it because I felt it was too hard to use. But then later I gave it another try and did struggle to figure out their features in the beginning. However, I'll say PageFly is probably the most comprehensive page building app that you can work especially when you have many external apps and you need lots of customization. It is not very user-friendly like many others have mentioned. But it is powerful. I'll also have to shout out to PageFly customer service team. They have been helpful and solved several technical problems for me. The only complaint I have is I wish they will have an upgrade plan with only product page templates at the same price as Silver plan as I actually don't need any other pages other than product pages.

Store

GIN-JA

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi GIN-JA, On behalf of the PageFly team, I want to say thank you for your review. Your feedback is really specific and detailed. However, you are mentioning the limitation of creating product pages, I really appreciate it and I save your feedback to discuss more with my team. In the meantime, if you have any questions or need help, we are always willing to help you. Please do not hesitate to contact us via Live chat. Have a wonderful day, and stay safe! Kate | Customer Success Manager at PageFly

4 / 5 Share

June 10, 2020

awesome customer service and very easy to make good looking professional pages! I have tried other page builders and this one I like the best

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi Rice Runner, Thank you so much for such a nice review. We are happy to hear that you value the efforts we have put toward assisting and supporting customers and this really made our day. We have been continuously striving, improving the quality of product and services, bringing practical values to return for your trust. So is there anything else I can do to make your store better? 😊 Please don't hesitate to contact us anytime if you need any more help. Thank you! Kate | Customer Success Manager at PageFly

4 / 5 Share

May 28, 2020

Pretty good once you get the hang of UI sections and layout . Little expensive if you want to use slideshow and some elements. The support team is very good and reliable.

Store

EcoLoom

Using app

About 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, Thank you for your specific review for PageFly, we really appreciate it. Could you please let us know what we can do for you to improve a 4-star to a 5-star? We are always willing to help you and our team is trying to work hard every day to improve PageFly. Please let us know if you have any questions or opinions, we do appreciate this. Thank you Kate | Customer Success Manager at PageFly

4 / 5 Share

May 27, 2020

As a non-techie person it took a while to get my head around. And it's not quite as 'drag n drop' as I'd hoped or like wix. However, it's only taken a couple of sessions to get my head around it. And the online chat support has been brilliant and helped me find my way. (i never got that with wix!).

Store

Gather

Using app

Over 4 years

Total reviews

3

Average rating

4.7

Developer Reply

I really appreciate you taking the time to share your feedback and being so open with us. We will do our best to meet your service expectations. Please feel free to send any other feedback that you do have - we would love to hear from you! PageFly | Kate - Customer Success Manager

4 / 5 Share

May 25, 2020

I used this app to help me create a product gallery. So far the work looks amazing and i'm thankful.

Using app

27 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the review and for taking the time to share your feedback with PageFly. This is a great motivation for us to improve PageFly better and better. Rest assured that we will keep on improving our services for valued PageFly users like you. If you have any questions or concerns feel free to contact us in the Live chat window, we are willing to help you. Thank you for being the best part of PageFly. Have a wonderful day! Kate - Customer Success Manager at PageFly

4 / 5 Share

May 22, 2020

We have been using Pagefly for a while now and recently upgraded to premium. The staff are very responsive on the live chat if you need help with anything.

Using app

About 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Katie, Your feedback means a lot to us and we will do our best to deserve your trust. Please do not hesitate to contact via Livechat if we can be of any further assistance. Also, please feel free to send any other feedback that you do have - we would love to hear from you! Have a good night! Stay safe! Kate Customer Success Manager at PageFly

4 / 5 Share

May 20, 2020

The app can get pretty complex, but there are a lot of options and there's always someone there to help you! Good job

Store

EXEQUO

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review.Thank you for trusting us to cooperate and use our products. Your feedback means a lot to us and we will do our best to deserve your trust. Please don't hesitate to contact us anytime if you need any more help. Kate - Customer Success Manager at PageFly

4 / 5 Share

Oct. 12, 2020

Shagar Support sur réactif a vos question et efficace je conseil cette application, ca fait maintenant 1 ans que je suis sur l'application et m'ont beaucoup aider a comprend leurs applications, il y a vraiment un soutien derrière pour pouvoir progresser merci beaucoup !!

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your words. We appreciate your trust and will do our best to deserve it. Please feel free to reach out via Livechat on the PageFly dashboard or https://help.pagefly.io/submit-ticket should you need any further assistance. Also, please feel free to send any other feedback that you do have - we would love to hear from you! Warmly, Kate - Customer Success Manager at PageFly

4 / 5 Share

May 19, 2020

i really like the app, i'm serving a few pages off of pagefly and integrating them to my site. It's crazy that one needs to resort to 3rd party apps to extend the life of a Shopify theme without knowing a single line of html code... but i'm pleased there is this app. I wished they included more functionalities & templates, i.e. Optin landing pages, registration/events pages etc... to keep everything under the same hood. Hope you guys @PageFly can take this into consideration for future plans.

Using app

6 months

Total reviews

3

Average rating

4.3

4 / 5 Share

May 26, 2020

I use this app to build out new pages for my Shopify account. It is useful! Paula in particular is a great customer service rep!

Using app

Over 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your generous review, this really motivates us to work hard and efficiently for our every customer :) Touqir - PageFly Support Team

4 / 5 Share

May 3, 2020

Update: Support reached out, kinda solved the issue, Received Message Doesn't work with firefox use Chrome, I tried that, Did not work with chrome, Would only work with Chrome Incognito. that is a lot of steps I have to go through just to use the product, But I appreciate the support Tried to create first page got a message that I could not because I had zero pages left. Tried to contact support and there stupid chat bot asks a bunch of questions that did not pertain to my problem and then nobody answered the chat after going through all that. If thing change I will update this

Using app

About 3 hours

Total reviews

27

Average rating

4.4