PageFly Landing Page Builder
PageFly Landing Page Builder - Create custom website design
Rating
4.9
feedback
5,735
chart
#48
All reviews
Review RSS Feed
Nov. 21, 2021
Still learning to work with the app but already happy about the live online helpdesk ...............
We were thrilled to read your review for PageFly. We are so glad that you found PageFly was your choice and we are so happy that our team could be able to support you. I know that PageFly is not easy to use for new users and there are some issues while you are using PageFly but we noted all and we will improve PageFly better for you. Please let us know if you need any assistance. PageFly | Kate - Customer Success Manager
Nov. 21, 2021
This is a great app. I think that they also have great customer support. It is worth the money for sure.
I'm thankful that you contacted our support team via Live Chat so that we could help you. I understand that using PageFly for the first time can be challenging, but we are always here to help you whenever you need it. Please feel free to explore the app and contact us if you require assistance. Angel | PageFly Team
Nov. 19, 2021
Support is great - Cookie from Pagefly helped provide efficient support to resolve an issue we were having with a page publishing. Thank you and keep up the great work!
It's my pleasure to be able to assist you when you contacted us via 24/7 support Live chat. And I am so glad that I was able to fix the issue for you. Thank you for your words, I will share to my team! Please let us know if you need any assistance. I wish you a great day! Cookie - PageFly Team
Nov. 18, 2021
The support is the best part, they are really helpful and will go above and beyond for your site edits and integrations. Pagefly is easy to use, similar to divi or elementor if you're used to those with wordpress. a BUNCH of integrations with other apps that you can just drag and drop as well!
Thanks for your review! I'm thrilled that you contacted our support team via Live Chat so that we could help you. I understand that using PageFly for the first time can be challenging, but we are always here to help you whenever you need it. Please feel free to explore the app and contact us if you require assistance. All the love! Angel | PageFly Team
Nov. 17, 2021
great customer support, great customer support, great customer support, great customer support, great customer support
Using app
About 1 year
Total reviews
1
Average rating
5.0
It gives me great pleasure to learn that you are pleased with our assistance. If you require any additional assistance, please do not hesitate to contact us; it will be a pleasure to assist you. I hope you continue to enjoy the app, and I wish you the best of luck with your store :D Angel | PageFly Support
Nov. 17, 2021
This app was a bit tricky to figure out at first (coming from someone new to designing a website) but their videos & customer support are extremely helpful! Love how easy it is customize pages the way that I'd like for them to be.
On behalf of the PageFly Team, thank you so much for your great review! We will surely improve PageFly to make it better for you. And we are so happy that you found our videos and support team helpful, it's our pleasure. Let us know if you need any support. Cookie - PageFly Team
Nov. 17, 2021
The customer service is exceptional! I was not disappointed and they solved the issue quickly. 10/10!
My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust. We have been continuously striving, improving the quality of product and services, bringing practical values to return for your trust. Please don't hesitate to contact us anytime if you need any more help. PageFly | Kate - Customer Success Manager
Nov. 17, 2021
Great application ! Developers are readily available to help me solve issues. Continue with the great work! Highly recommended.
Hi Hydratis, Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences. I'm glad we were able to meet your expectations! If there's anything else we can do to help, please let us know! Emad - PageFly Team
Nov. 17, 2021
Developers are readily available to help me solve issues. Lots of useful functions. Great app! Continue with the great work! Highly recommended.
Hi there! It was my pleasure to help you out. I can't thank you much for such an amazing review. You made my day. Please reach us anytime if you need any help. Always looking forward to helping you out. Thanks again. Have a great day :) Regards Hamza | PageFly Team
Nov. 17, 2021
When you update your theme to Shopify 2.0 all of your pages will be unworking. They can't help anything, even you unpublish all of your pages they will still break your page.
I would like to send you our sincere apologies for the issue you had with our app. We feel so sorry for this because we always aim for great experiences for the customers. After we received the review, our Developers did check immediately and fixed the issue. I would like to thank you for giving us the opportunity to assist you. For this issue, we will check and improve our app to avoid this issue in the future. Please let us know if you have any questions or need help, we are always here to help you. PageFly | Kate - Customer Success Manager
Nov. 17, 2021
I used pagefly to design my website and their staff were great. When I had 2 problems, including the cart not showing the quantity in real time when I clicked the add to cart button and my shopping list had duplicate punctuation, they were very prompt in dealing with the problems I raised. they are great young people that you can trust.
Thank you for letting us know about our support quality. We are doing our best to keep improving the service. Have a great day <3 Hailey | PageFly team
Nov. 16, 2021
Just downloaded the app today and getting my head around it all. The help videos are really good and the chat support is great. I had several questions answered and resolved within minutes and Aldwin even went onto my page to adjust something for me. Really great support, thank you!
Thanks for the awesome review, Ben! We strive to meet expectations like yours, and we’re happy to hear we hit the mark for you. Regards, Aldwin - PageFly Team
Nov. 16, 2021
Listen please the customer service here is the absolute BEST i have EVER experienced in my entire life. Cristian is rated my #1 customer service agent of all times. The patience he had with me OMG I don't think I could do it:). He not only answered all of my questions thoroughly but he gave me the tools to try and fix myself. Once I cried about failing he did not hesitate to fix it for me. I literally told him I loved him. BTW I NEVER ever write reviews but just launching a new online store and being able to have top notch customer service is GRAND!! PLEASE PLEASE acknowledge his hard work and efforts. Also please let me not forget to mention he helped me for about 3 hours or more on multiple things the first day and then I was blessed to get him again on launch day morning where he completed everything I needed. Okay I'm done now moving on to Maria and Tristan they also helped me with a minor issue and very good customer service as well. Everyone has been AWESOME!!!! Sorry this was so long but I truly appreciate all at PageFly.
Wow! It sounds like you had a good time with us. Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! If you have any questions or need help, feel free to contact us at any time at the Live chat window. PageFly | Kate - Customer Success Manager
Nov. 16, 2021
The live chat support is unbelievable! What could take hours to set up took minutes thanks to their help. Very impressed!
Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. PageFly | Kate - Customer Success Manager
Nov. 16, 2021
Great app for easily building pages, 24/h chat help for any formatting, great team of developers. AMAZING service!
Hi Samuel, Thank you for your feedback. It's really a huge encouragement and motivation. We'll try our best to deliver the best service possible. Touqir | PageFly Team
Nov. 16, 2021
I really wish I could rank it higher. It has been a blessing to be able to create landing pages for my products. It helped my ROI immensely. Unfortunately, in these days of SEO, their page speed is much lacking. When you go to their site to find out how to speed it up, the article is very defensive, blaming the site speed on everything else. I set up a simple contact form using their base template and the Google Lighthouse speed rating was a 23. I will continue to use it until I can test other Shopify page builders and their speed. User experience is first and foremost today. Pagefly has an easy platform, so they are great at that. I'm trying to give my customers user experience and Pagefly isn't the best at that speed-wise.
I was checking your review very carefully and I am so sorry for the page speed issue you had. From the 3.0.0 version, our Developers optimized PageFly codes to make them clean and make sure there is no effect on customer’s store speed. However, I am very sorry for anything that made you unhappy with our app. We really want to have an opportunity to serve you and to check the issue for you. Your satisfaction is always our priority. We are always here for you. PageFly | Kate - Customer Success Manager
Nov. 16, 2021
Great app and great support which also helps you when you have free plan! The best and most user friendly page builder I've used so far on Shopify.
Hi, Thank you for your awesome words, I'm happy to be able to help. please reach us anytime for any queries or concerns. Shagar - PageFly support Team
Nov. 16, 2021
The customer service is always very quick and helpful - major highlight of the app. Special shoutout to Randy who just solved a full width issue we've been having for a while. At times the app itself is not as intuitive as I'd like it to be, but overall its doing what we need to.
We do appreciate your feedback on the App Store. Your feedback helps us to know how we are doing and see the issues of our app to improve it better and better. With PageFly, customer satisfaction is always our number one priority and we always try to make this. I and our whole team are checking the conversations to check all issues you had and we will try our best to make sure these issues won’t happen again. Once again, we are so sorry for making you unsatisfied with our app, we will try our best to make PageFly better and fix all issues with our app. Your recommendations and suggestions are always welcome and appreciated. Please let us know if you have any questions or recommendations for us. PageFly | Kate - Customer Success Manager
Nov. 15, 2021
Really good app and easy to use page builder. Pretty extensible and definitely worth the money if you need more pages than the free one provides. Support is really quick and excellent too.
Thank you so much for your kind words, Melissa. We really appreciate you taking the time out to share your experience with us. We are glad for PageFly users like you. Please don't hesitate to drop us a message anytime if you need anymore help. Regards, Aldwin - PageFly Team
Nov. 14, 2021
Easy to use and great to set up templates. Problem is that the templates keep changing on the page, css styling issues randomly change. Templates for particular pages or blogs just changes with no reason as to why it happens. Support is given when the issue happens, but we honestly have no idea how long the issues were there for, and can't afford to have these random bugs and glitches all over the website.
On behalf of the PageFly team, I would like to thank you for such detailed feedback on your experience with PageFly. We feel so sorry that you had issues with our app and from the bottom of our hearts, we would like to send you a sincere apology. This is our fault that the app caused the issue for you and I totally understand how frustrating your experience is. All your feedback is recorded for our Development team because we tested many times but we cannot see the issue so we will need more time to check and fix to find out the best solution. We will definitely improve PageFly to make it better and more friendly for you. We really appreciate it if you can stay with us so that we can assist to fix the issue for you. Thank you and we are always here for you. PageFly | Kate - Customer Success Manager