PageFly Landing Page Builder
Build proven CRO-focused pages with pro flexible customization
Rating
4.9
feedback
5,695
chart
#97
All reviews
Review RSS Feed
Oct. 7, 2025
Unfortunately I need to update my opinion. I have been using this app for quite some time now, but today when I tried to edit my page I was confronted with a popup saying: You need to update the app first and by updating, you grant us access to customers data like name, phone, email. So, right now I dont have access to my store content and cant make any changes without granting pagefly access to very vulnerable data that is not allowed in Europe.
Thank you for your kind words! We truly appreciate your support. If you ever need any assistance, we’re always here to help. Kate | CMO at PageFly
Feb. 28, 2025
Dev team only works at GMT +7, so if you are not in a time zone like this will be very hard to handle with any issues.
Dear Madicaza representatives, On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team. I have sent you an email about the issue and informed you that the issue was fixed by our Technical team - but I haven't heard back from you yet. Could you please check and confirm with us as this is very important. Regarding the support performance, this is a big lesson for us. I make sure there will be a serious improvement to enhance deeper technical support range, even though we do have Technical team 24/7. We really appreciate your honest feedback here and really hope to have another chance to get back your trust as you are so important to us. There is nothing more important than getting back your satisfaction. We have followed up to you but we haven’t heard back from you yet. As a manager, I felt sad about our team's performance and we take responsibility for this issue from our app and support. We want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We already contacted you and we hope to hear from you soon. I will be looking forward to hearing back from you Best regards, PageFly | Cookie - Customer Satisfaction Manager
Oct. 23, 2024
STAY AWAY FROM THIS AS FAR AS POSSIBLE This must be the worst app builder with the worst team of developers. You will set up your pages perfectly, the way you want them to be, then they will start updating the app and all of your websites will start to look different, different spacings, different paddings, things stop working, even though they initially did. They just take their product and introduce errors instead of fixing them. No stability whatsoever, you have to be in a constant fear of your websites remaining the same and things working properly. I have this circular button that takes me to the top of the website, I've tweaked it like 5 times already so that it looks like a circle and not squeezed, 5 times, I've set it 5 times to look like a circle and every single time they've updated something things change. Now my pages have different fonts and spacing on mobile, while a few months ago I checked it was all good and pretty. A few months, you can't just leave your store, because they will destroy your pages. And where's my money for that? My money for lost customers? Are you gonna give it back to me? Shameless. Do not use this unless you want unstable pages. Oh and I didn't mention that the features they introduce along with the bugs are not well thought out and in most pretty inconvenient and annoying, so...
Hi There, It's Kate - Customer Success Manager at PageFly, I hope you are having a great day! Thank you for taking the time to share this detailed feedback, and we’re truly sorry to hear about the issues you've experienced with our app. It sounds like our recent updates may have affected the stability of your pages, and we apologize for the frustration this has caused, especially after putting so much time into perfecting your designs. Our team is committed to delivering a reliable app experience, and we’re actively working to address bugs and enhance stability with every update. We understand the impact that these changes have had on your store and customers, and we want to make this right. I’d like to connect you with our development team to resolve these spacing, font, and design inconsistencies, as well as the circular button issue you mentioned. I followed up with you but I haven't heard back from you yet. Please respond when you have time so we can provide you with dedicated assistance and support through any ongoing adjustments. Your feedback is invaluable in helping us improve, and we’re here to ensure your pages look and function exactly as intended. Thank you again for your patience, and we look forward to helping you restore your pages to the way you want them to be. We value your business with PageFly and we look forward to hearing from you soon. Kate - PageFly Customer Success Manager
Oct. 23, 2024
Had a very rude agent today when I saw that the UI for PageFly was broken yet again. There's no way for me post a screenshot, but the User Interface has broken 3 times where the titles of commands, features all show Database Titles with underscores all over the place. Not sure how they can control this, but I have 3 sites that use PageFly and when you have a support agent insulting you while you're trying to make your site better is not an asset to PageFly.
Dear AmericanArtDecor.com representatives, On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team. Right after the issue happened, our Technical Support Leader checked the issue with our System team and fixed it - we are truly happy that you gave us that chance to solve the issue for you. Regarding the support performance, this is a big lesson for us. I make sure there will be a penalty for the support operator and we will continue improving our support training to ensure the whole support team have a good skills in support customers like you. We really appreciate your honest feedback here and really hope to have another chance to get back your trust as you are so important to us. There is nothing more important than getting back your satisfaction. We have followed up to you but we haven’t heard back from you yet. As a manager, I felt sad about our team's performance and we take responsibility for this issue from our app and support. We want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We already contacted you and we hope to hear from you soon. I will be looking forward to hearing back from you Best regards, PageFly | Cookie - Customer Satisfaction Manager
Oct. 21, 2024
complicated communication.
Dear Terra Portrait Shop LLC representatives, On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team. I has followed up to you but we haven’t heard back from you yet. As a manager, I felt sad about our team's performance and we take responsibility for this issue from our app and support. We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We already contacted you and we hope to hear from you soon so we will together solve the issue. I will be looking forward to hearing back from you Best regards, PageFly | Cookie - Customer Satisfaction Manager
Oct. 20, 2024
I recently implemented this app for my product page, and it’s been a major disappointment. After setting it up, PayPal stopped working, which is a huge issue for my business as it affects transactions directly. I tried troubleshooting, but it seems like the app just can’t support PayPal properly. On top of that, the customization options are extremely limited. It feels like there are so many restrictions, and I can’t tailor the design and functionality to fit my needs. The interface is clunky, and it’s frustrating trying to make simple adjustments. Overall, this app has been a waste of time. It’s not reliable, and I feel like it doesn’t deliver on the promises it makes. I wouldn’t recommend it if you're looking for flexibility and a smooth integration with payment systems like PayPal.
Dear PochiTee representatives, On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team. I am happy that the Paypal issue is fixed and now I am glad that you are giving us another chance to assist you to improve your product page performance. We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. Let keep in touch and we will trying our best to assist you! Best regards, PageFly | Cookie - Customer Satisfaction Manager
Sept. 27, 2024
Added PageFly to my Shopify store to test. Very first thing I did was try to create a full width image slider for 3 images. Very basic and simple that would normally take me 30 seconds to setup but it's been an hour since I started, 30mins with support and I still can't get one image slider with 3 images working. First it came with a gap around the image slider that eventually we had to sift through multiple lines to work out there is a column spacing setting that is separate to padding or margins. But I can't get the pagination to be in the image which is ridiculously standard but instead it's on a separate line that at best can be adjusted to sit on the edge of my phone sometimes. Insane. 1 hr and still can't get a simple image slider working. Glad I didn't buy the premium pack. Shopify is just another horrible Wordpress. Why anyone uses it is beyond me. Time to move on.
Dear Good Apple Sportswear representatives, On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team. Our team has responded to you but we haven’t heard back from you yet. When we received your review, we immediately checked and we take responsibility for this issue from our app. We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We already contacted you and we hope to hear from you soon so we will together solve the issue. I will be looking forward to hearing back from you Best regards, PageFly | Cookie - Customer Satisfaction Manager
Oct. 2, 2024
Support is terrible no one knows how to use the damn editor. Couldn't figure something as simple as extra scroll happening on a landing page or a damn image fit to size issue. Edit: Holy, It couldn't get worst. I was reached out to privately by "management" to resolve my issue, to my surprise I might add. As I worked with Cookie (Management) to solve the issues why none of my images would fit into their pages not matter if I chose different images or resized them. Five hours later, FIVE HOURS of texting, because no one can use a phone anymore! I receive a final message from Cookie saying THIS ISNT HER DEPARTMENT!!! What??? She couldn't, along with the development team find the problem. She opted to remove my page for me on pagefly (as if that's a kindness) after taking 5 hours of my day to not solve my singular issue. Never coming back. Happy for those who find success here, I did not. If I could give negative stars I would!
Hi, Thank you for your review and the time with us to be so patient to work together. We are sorry for any convenience you had. As we always mentioned, from our support team to the management team to the development team, we are the one in PageFly - always want to assist customers to find better solutions for the issues. Unfortunately, we cannot solve your issue: want to make an background image show full but not want to scroll. Even though trying to stay together in such a long time to edit, adjust the image you want, even with trying to explain with a lot of examples that it would be better if we can choose another image. As mentioned in the chat, we admitted this is General Technical limitation - and that's what our Development Team confirm. Thanks again for your detailed feedback and the time you spent. Have a nice day.
Aug. 15, 2024
This is the most janky, glitchy and useless app for the purposes of creating neat slideshows I have ever wasted days of my life using. The most simple tasks cannot be completed without hours of maintaining broken columns and sections, where changes revert themselves without being prompted after very careful finetuning. 0/10 And while the support was very helpful at times, eventually they just gave up helping, one man barely spoke English and just abandoned the chat after not listening to anything I was saying. This app has been an annoying experience to try my best to work with.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support. We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We understand the frustration and inconvenience you faced while dealing with the issues. We sent emails to them as we really want to do assist you with everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We hope to hear from you soon so we will together solve the issue. I will be looking forward to hearing back from you Best regards, PageFly | Kate - Customer Success Manager
Dec. 9, 2023
Extremely disappointed with this app. It lacks the basic functionality to select only main product images, instead pulling images for all variants, which massively slows down page speed. Moreover, the support team's insistence on additional charges to rectify their own bug is unacceptable. Not recommended.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. Our team has responded to you but we haven’t heard back from you yet. When we received your review, we immediately checked and we take responsibility for this issue from our app. We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We hope to hear from you soon so we will together solve the issue. I will be looking forward to hearing back from you Best regards, PageFly | Kate - Customer Success Manager
Dec. 6, 2023
Not sure why everyone is happy with the customer support. I use Gempages and wanted to switch due to slow loading times at some of their features. Their support was always incredibly helpful and could even deal with coding issues for me. But to fix the loading times I was willing to pay the premium on Pagefly. I installed the app yesterday and wanted to simply copy my already existing page. However, on first preview, there was an error message and a clearly false formatted page. So I messaged the support and asked them to set up the app cause I clearly did something wrong. My first agent took 30 minutes for each response, at times only continuing to work when I asked again, what the progress was and following up with things he needed to continue working. Felt like I had to keep reminding him that I was even there. After almost 2 hours I asked for a different agent because again he forgot about my chat. Long story short, It's been almost 24 hours. The first error was solved after 4 agents and about 15 hours. I now encountered a second issue with a metafield that worked in Gempages but now doesn't work in PageFly. I'm now on agent 8 (Mind you, in the same chat) who just told me to do what I did before agent 7 told me something else. I do have an idea where the errors lie and an experienced agent would have taken max 30 minutes for the first issue and 5 for the other. To summarize: They clearly outsurce their support who have minimal idea about the app or its functions. I've seen their support system due to a bad Loom recording, and they chat with up to 10 people at once. Obviously, things will get lost. I'm back to Gempages.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. We hold ourselves to a high standard, and we regret that we fell short of your expectations. Our goal is to always provide our customers with an exceptional experience, and we are disappointed that we did not meet your expectations. We feel so grateful that you take the time to bring your concerns to our attention. We sent you an email but we haven’t received any response from you yet. We take your concerns seriously and are committed to making the necessary improvements. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. I hope that you can give us another chance to assist you to check the issue for you. We value your business with PageFly, and we are committed to providing you with the best possible service. I look forward to hearing back from you soon. Best regards, PageFly | Kate - Customer Success Manager
Dec. 17, 2023
Worst app ever. I paid for and requested service. As a result, many bugs appeared on the site and affected sales. But the developer doesn't try to solve them. ⇒A few days later, I received a message from an agent named Cookie. She was extremely kind and listened more attentively than any other representative I've dealt with. She stayed up late to help resolve a bug, for which I am very grateful. While there may still be various issues that could arise, I have updated my review with expectations for the future. ⇒2023/12/18 The person in charge is always on vacation. There are too few staff available to respond to bugs or when urgent bugs occur. This has affected the store many times. We honestly disclose that we created the theme on Pagefly. I found it less stressful to buy a paid theme.
Hi, Thank you for your review and it means a lot to know your feedback. After explaining and discussing with you, I am happy that we together helped you with the issue and improve for your page and you are happy with that. Please do let us know if there is anything we can do to improve your experience with us, we are here for you. Look forward to hearing from you soon! Cookie - PageFly Team
July 22, 2023
Stopped working. Tried contacting support and no response. I’ll update my review if once this is fixed
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. Our team has responded to your question email but we haven’t heard back from you yet. When we received your review, we immediately checked and we take responsibility for this issue from our app. However, we just provided you with a solution to this issue so we really hope that you can check. We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We hope to have more opportunities to assist you. I will be looking forward to hearing back from you soon. Best regards, PageFly | Kate - Customer Success Manager
July 15, 2023
Reason for unintall is that my store URL is not visible in google after I added pagefly. Just like the name my store flied out from google. So many files still there even after I uninstalled the app. I want the developers of this app to please remove unnecessary files from my store.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support. We hold ourselves to a high standard, and we regret that we fell short of your expectations. Our goal is to always provide our customers with an exceptional experience, and we are disappointed that we did not meet your expectations. We feel so grateful that you take the time to bring your concerns to our attention. Due to recent changes in the Shopify review display system, we only received your review after it went through a 24-hour verification process. When we received your feedback, we immediately collaborated with our development team to check the ticket and try to contact you with the hope to fix the issue for you. We take your concerns seriously and are committed to making the necessary improvements. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. I look forward to hearing back from you soon. Best regards, PageFly | Kate - Customer Success Manager
June 7, 2023
Please guys - do not use this app. I wanted to love PageFly. That is, until my add to cart button didn't show on the live site. That is, until I asked for help fixing padding and it took them 20 minutes to which they solved nothing and with google I solved it in 2 minutes. You will need support every 5 minutes because of a glitch. You will experience issues with your site. You will continuously run into errors that are the apps fault. I never leave reviews, but after 4 days of continually dealing with this headache of an application I had to. Save yourself.
I would like to express my deepest apology for your bad experience with our app. We are always trying to improve our app to make sure customers have great experiences but it’s clear that we did not accomplish this. I took a lot of time reading your review and the conversations between you and our team to understand the issues. We felt so bad that we could not able to assist you to fix the issues completely at that time. We truly understand how important the customer experience is so everyday, we have been trying nonstop to improve our app and support team. This is a big lesson for us to improve everything to serve you better and I really wish that we will have more precious chances to assist you in the future. Please don't hesitate to let us know if you have any questions or need our support. We always hope to have another precious chance to support and assist you in the future. Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon. PageFly | Kate - Customer Success Manager
June 3, 2023
Lots of potential, but the platform is riddled with theme compatibility issues and the support was among the worst I've encountered from a Shopify app developer. If you are starting with a new shop, you may find this app offers the customizability you want. But if you rely on an unsupported third-party app for certain functionality, PageFly may not help you get things working.
Firstly, I would like to take responsibility for the poor experience you had. I would like to apologize for the issues and the support service you encountered while using PageFly. I spent a lot of time reading your review. We set a high standard for ourselves, and we’re so sorry to hear this was not met your expectation. After this issue, I will enhance our support team by improving our training program to avoid the same issues in the future. We also try to check the integration as you mentioned in the live chat. Your business with PageFly is greatly appreciated. We are always there for you to assist you anytime you need us. Best regards, PageFly | Kate - Customer Success Manager
May 31, 2023
péssima atualização recente, dificultando 200% o acesso ao app, tem dias que nem abre pra você ter noção. Se tiver qualquer app semelhante mesmo que inferior a esse, teste ele.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app, especially the new version. We hold ourselves to a high standard, and we regret that we fell short of your expectations. We appreciate you taking the time to bring your concerns to our attention. To prevent similar issues from happening in the future, we are trying to improve our app to avoid the issues when you experience. We take your concerns seriously and are committed to making the necessary improvements. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. Thank you for your understanding, and I look forward to hearing back from you soon. We are always there for you to assist you anytime you need us. Best regards, PageFly | Kate - Customer Success Manager
March 27, 2023
Customer support is like talking to a bot. I just want to upgrade my plan and its taken over an hour.
We’re truly sorry you had a bad experience and I want to express my sincere apology for everything that made you unhappy with our app and support. Thank you for letting us know about this. Your feedback really helped us to know what we are doing and what we need to improve our app better. For the issues you had with our app, I am sorry that the issues took a lot of your time and this is really frustrating for you. We did review this bug in our app and we were giving it the highest priority to make sure it won't happen in the future. And you mentioned the support quality in the review, this is a big lesson for us to improve our support quality to avoid the unexpected experience in the future for you and other customers. Last but not least, I do hope that we will have more precious opportunities to assist you. Thank you for your understanding, and I look forward to hearing back from you soon. We are always there for you to assist you anytime you need us. PageFly | Kate - Customer Success Manager
March 21, 2023
So there is no easy way to edit a page or import it? Even importing my theme I need to change the file format?
Hi SoHa Surf Shop representatives, On behalf of the PageFly Team, I sincerely apologize for any negative experiences you had with our app. It deeply saddens us to know that you have decided to discontinue using our services. We genuinely wish to have the opportunity to address and resolve any concerns you may have. We have reached out to you through various channels, expressing our eagerness to assist you, but unfortunately, we have not received a response from you thus far. We understand that when using our app for the first time can present some challenges, and you had to spend a lot of time with it but from the bottom of my heart, we do want to assist you anytime to fix all issues you had. And along with that, we are committed to continuously improving both our app and support team to meet the demands of our users. Should you choose to give us another chance in the future, we sincerely hope to have the valuable opportunity to assist you. Best regards, PageFly | Kate - Customer Success Manager
Jan. 12, 2023
What im designing in the APP doesnt reflect whats published live, very frustrarting. and their 24/7 chat doesnt work...so im not getting support.
On behalf of the PageFly Team, I am really sorry for everything that made you unhappy with our app. We feel so bad when you left us, really. We really want you to give us a chance to check and support you. I also sent you emails with a desire to assist you and fix the issues you had with our app and explain the live chat issue. This is a lesson for us to improve our app a lot to make it easy to use for all users. From the bottom of our hearts, we do hope that we will have a precious opportunity to assist you. Best regards, PageFly | Kate - Customer Success Manager