All reviews

Rating Breakdown

  • 5
    95% (5,383 ratings)
  • 4
    4% (201 ratings)
  • 3
    0% (24 ratings)
  • 2
    0% (20 ratings)
  • 1
    1% (70 ratings)

Reviews with Text

  • 94% (5,368)
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3 / 5 Share

March 12, 2021

This app has lots of great features. BUT. There is one extremely annoying aspect to it. There is a 24 hour chat service run by a bunch of people who are completely clueless. Every time I ask for help I lose hours of my time going round in circles with them, and regularly things end up worse than before. It is extremely frustrating, they are not properly trained and do not know what they are doing. It needs to be sorted out for this to be a good app.

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for leaving us feedback on the App Store, we really appreciate your feedback. Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result. It can be not easy to use PageFly, especially for new users, however, if you are familiar with PageFly, you will find it not difficult to use. And our whole PageFly team is trying day and night to work hard to make PageFly more friendly. We really appreciate it if you have any further recommendations for us. Please do not hesitate to contact us via Livechat whenever you have any questions. PageFly | Kate - Customer Success Manager

3 / 5 Share

Aug. 13, 2019

Generally it's very good. It can take a while to learn, as to me, some of the UI isn't very intuitive. The online help is good, though not always available in office hours to those of us in Europe. On the whole, it's a good, useful app. Just editing to add. They put a very obviously unfinished page (lots of their own placeholder graphics etc) live by accident. Be a little careful with their support as some of it is poor - the good people seem very good, but they have some pretty inexperienced people on their help desk also and mistakes on their part can be pretty disastrous. We ended up with totally messed up front page - live for several hours as this happened outside our office hours. We now emphasise to them that pages should NOT be put live without our expressly okaying this.

Using app

9 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Jan. 2, 2019

It does what it says it will do. https://www.authenticbagsonly.com

Using app

4 months

Total reviews

9

Average rating

4.1

3 / 5 Share

Jan. 13, 2018

Dear friends! Until the work is done, the home page and the landing page are not installed and you have already several times asked me to give feedback on your work. Let's do the work, and by results I'll give an appropriate objective assessment. And now what are you asking me for? To evaluate our correspondence with you? I gave it already

Using app

4 days

Total reviews

7

Average rating

4.6