All reviews

Rating Breakdown

  • 5
    95% (5,441 ratings)
  • 4
    4% (208 ratings)
  • 3
    0% (23 ratings)
  • 2
    0% (19 ratings)
  • 1
    1% (65 ratings)

Reviews with Text

  • 94% (5,434)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 19, 2021

Really easy to figure out and the customer service was great as well! Emad from the CS team helped me out multiple times

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Joe, First off I'd like to say that you made my day. Thank you so much for your awesome review. I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! Emad - PageFly Team

5 / 5 Share

Aug. 18, 2021

Sehr gute App und super Support. Funktioniert intuitiv und dem Designen sind keine Grenzen gesetzt. Very good app and great support. Works intuitively and there are no limits to the design.

Using app

20 days

Total reviews

11

Average rating

4.9

Developer Reply

Daniel, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. If there's anything else we can do to help, please let us know! We’re here for you anytime. Emad - PageFly Team

1 / 5 Share

Aug. 17, 2021

WARNING! We had a major launch planned for today which included over 100 PageFly custom product pages and a new OS 2.0 Prestige theme within Shopify. Unfortunately, once we went live we found major issues with the switch to the new theme including a lot of our LIVE product pages not having the Product Details section on the Product page. Missing this key part would not allow any customers to order product. Our biggest frustration however centers around the fact the PageFly Dev Team is 12 hours ahead of us (GMT +7) and would not even be able to investigate the matter for a substantial amount of time. Because of this we have had to delay our launch and switch back to our old theme thus losing money as we have had to delay the launch and subsequently sales. We are a US based company and understand not all dev teams are US based. We also understand that for many technical issues the time difference is inconvenient but not a huge issue. However, in our situation when we just went live with a new site and PageFly’s system has caused a multitude of our products to be unsellable I would hope they would have an escalation path that would include dev team members available to help with commerce/sales affecting issues. Unfortunately, they do not. While PageFly has been a great addition for our design efforts and we would suggest PageFly to others, we would also warn others to be aware of their dev team support hours and complications that might cause their business going forward.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

First of all, I would like to send our sincere apology from the bottom of our hearts to you. We are sorry for all issues you had with our app. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our app. I will recheck and improve the Development team, it's a pity that the dev team does not support you in time. But we are so grateful that we could contact you to have another chance to check your issues. We really want you to know that we will do everything we can to compensate you for your loss. Please let us know via Livechat if you need our assistance. PageFly | Kate - Customer Success Manager

5 / 5 Share

Aug. 16, 2021

State of the art customer service - always ready to help and guide you so your pages look perfect on all devices!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review on App Store. When I read it, I feel so happy that I could be able to help you to solve Styling issues. We are always trying to bring the customers the best app and support, and we are happy to achieve this. Please let us know if you need any assistance. Cookie - PageFly Team

5 / 5 Share

Aug. 16, 2021

The most amazing thing about this app is the customer support, hands down! PageFly, give your CS team a promo, pls.

Store

NexiGo

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

You are such a great person I've ever talked with. Helping you is our pleasure so feel free to drop a message whenever you need support. Thank you so much! Warm regards, Zita | PageFly Team

5 / 5 Share

Aug. 15, 2021

Really great app and the best customer support out there. The tools are easy to understand and perfect for my store. Thank you very much

Using app

2 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you very much for taking the time to share your thoughts! I'm really happy to know that our product suits your needs, and even more to know that I was able to assist you in the quick and efficient way you were expecting. As I said in our chat, please don't hesitate of getting back in touch if you ever need any further assistance. I wish you all the best for your store :) Lucian | PageFly team

5 / 5 Share

Aug. 14, 2021

App works as described. It has many options, but I used one of their templates. Support was very helpful. Thanks.

Using app

About 4 hours

Total reviews

8

Average rating

4.0

Developer Reply

Thank you very much for taking the time to leave us this amazing review, and share your thoughts! It was truly a pleasure for me to assist you, and I'm very glad that I was able to assist you and help to make your first experiences with our app as good as expected. I hope you keep enjoying our product and wish you all the best for your store. If you ever need any further assistance, please don't hesitate of getting back in touch :) Lucian | PageFly team

5 / 5 Share

Aug. 14, 2021

I really enjoy the customization options of PageFly. Their support is also really attentive. I had some issues on a Saturday and they fixed them immediately so I felt really cared for. On the free version right now, definitely will use the paid version when I reach my trial limitations. Would recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Let me take this opportunity to thank you for choosing PageFly for your store. We are proud to welcome your opinion and look forward to serving you in the long run. If you have any questions, please contact us via Livechat, and we will be happy to assist you. Once again, thank you for your communication. PageFly | Kate - Customer Success Manager

5 / 5 Share

Aug. 14, 2021

Went through quite a bit of trouble figuring this out. And had a few helps from different staffs as well. But Felipe managed to solve it almost immediately. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review really made my day <3 Thank you very much for your kind words and I hope we can continue giving the best support to you. Have a wonderful rest of the day and remember we are here 24/7 to help you in whatever you need. Felipe | PageFly team

5 / 5 Share

Aug. 13, 2021

This app is just fantastic! So easy to create beautiful pages with it. Their support is just amazing! They can solve everything

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking time to review our app I am really glad to hear that you are enjoying working with PageFly and to hear that I was able to help you fix the issues you had with your Custom Slider. Please don't hesitate to contact us anytime if you need any help or if any question arises. Best Regards, Max - PageFly Team

5 / 5 Share

Aug. 13, 2021

Makes it easy for us to take control over our own layouts. Fantastic support too, that always reply promptly and thoroughly to any queries.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. If there's anything else we can do to help, please let us know. PageFly | Kate - Customer Success Manager

5 / 5 Share

Aug. 13, 2021

Still exploring this app, so far so good. Live support is very helpful, Kudos to Cookie and John for helping in my enquiries.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

On behalf of the team, thank you for taking time out to leave a review for us on App Store. I am glad to know that you find PageFly Page Builder app helpful. I understand sometimes, there are some issues but we are always here to assist you. Please let us know if you need any assistance, Cookie - PageFly Team

5 / 5 Share

Aug. 12, 2021

It is so much easier to build a landing page with PageFly. What I appreciate the most is the super helpful, efficient and prompt customer service.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Scott, Thank you so much for your generous review :) I really appreciate your time with PageFly and I believe PageFly will never let you down :) We are providing support 24/7 so we can give a hand to our customers and fix their issues promptly because we value our customers. Touqir | PageFly Team

5 / 5 Share

Aug. 12, 2021

Top class app, really helpful support line and easy to use to design any shopify page. Great tool for customization.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review, it really makes my day. I will be sharing your review with my team. We are so thankful for this. I'm so happy that our team could be able to answer your questions and fix the issues you had. Please feel free to drop messages in the Live chat if you have any further questions or need assistance. Cookie - PageFly Team

5 / 5 Share

Aug. 11, 2021

Really great App, easy to use, and amazing help from these people!!! Thanks so much for setting up my 1st page!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hey Julia!! Thank you so much for sparing some time to share your thoughts with us and the people. We are really happy to learn you find our app great and easy to use. Our developers work really hard to make it as easy to use and function as possible and these words draw a smile on their faces, thank you!! And you are welcome, remember that whenever you need help we are just one click away from you. We are here to back you up on your e-commerce journey. Once again, thank you so much. Wishing you the very best, and looking forward to talking with you in the live chat again, Cristian, from PageFly Support

5 / 5 Share

Aug. 11, 2021

We used PageFly as complete beginners to build almost our entire store with it. It is super intuitive to use and the support is world class. There is nothing they can't help you with. I can 110% recommend PageFly!

Store

Tandlas

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Elisabeth, Thank you so much for your awesome review. I'm so happy you're pleased with the results and that we were able to help. We are always here for you! Feel free to drop us a message in the Live Chat window. We are available 24/7 Emad - PageFly Team

5 / 5 Share

Aug. 11, 2021

I am new to this app. It is working as described. I had a few questions regarding moving the Page Fly content in between the default features of Shopify. Page Fly customer service were quick to respond (5 mins and I am contacting them from AEST) and very thorough with their process and solution.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Greetings I am so happy that we could fix the issues for you and you are satisfied with all we did for you we truly enjoy serving you and feel honored to be your chosen app. Thanks again! We look forward to serving you for many years to come. Angel - PageFly Team

5 / 5 Share

Aug. 11, 2021

Great app, great customer service and response times. No complaints. Exactly what I wanted and able to customise all pages to my liking.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Oliver Thanks for the kind words and feedback. We're happy to hear you're enjoying PageFly. If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you Emad - PageFly Team

5 / 5 Share

Aug. 10, 2021

Randy was incredible, he helped me SOOO much! Great service! Will definitely recommend page flyer and will 100000% be using it again

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review for us. I truly appreciate your patience in staying with us until we achieve what you want with your page. If you need anything else, please don't hesitate to get back to us via chat. Randy | PageFly Team

5 / 5 Share

Aug. 10, 2021

The support with this app is second to none! I had numerous fussy issues because of over riding code on my site, and I have been promptly assisted every step of the way. Thanks for all your help today!!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for know that you have had a great experience with PageFly Support Team. This is such a motivation for us to understand how you feel about our app and service. We will try to improve ourselves to exceed your expectations and create your dream store. Should there be anything along the way, we're always here happy to help. Best regards, Tracy