PageFly Landing Page Builder
PageFly Landing Page Builder - Create custom website design
Rating
4.9
feedback
5,735
chart
#48
All reviews
Review RSS Feed
May 6, 2021
The page builder is pretty well built and has a lot of features. The standout here is the chat support though. Quick to respond and very knowledgeable about the complications we needed done on specific pages.
Thank you so much for taking the time to share your thoughts with us. Your nice comments are a great inspiration for us to improve our app. Hope that we can grow together! We're here if you have any further questions. Angel - PageFly Team
May 5, 2021
easy to create a page you want , great customer service if you meet any problems ,like it ! very good !
Thank you so much for taking the time to leave us this amazing review. Please let us know what we can do for you in the future. Emad - PageFly Team
May 5, 2021
I personally found this app very frustrating to use. I would find it useful if the 'bot'/chat help were able to talk on the phone or have a share-screen capability. I think issues would be sorted out much quicker if that was the case. I feel that their support tried to help me, but the platform seemed to have strange mini-bugs that made what I was creating look inaccurate. Useful app, I found it hard to use.
Hi Mike, On behalf of the PageFly Team, I really apologize for your bad experience with our app. This is our fault that made you unhappy and unsatisfied. And I would like to thank you for your detailed review so we can know how we are doing and what we need to improve. We still have many shortcomings in improving our app and our support, but we have been trying to improve all day by day. Regarding the support call that you mentioned in your message, our team is planning this service type to implement it. Your recommendations are always highly appreciated. Please let us know if you need any assistance, we are always willing to support you. Best regards, PageFly | Kate - Customer Success Manager
May 5, 2021
Even as a beginner, its really easy to get started with PageFly, because you get perfect and immediate support from the team. I can definitely recommend PageFly, as it helps you get the job done perfectly. Keep up the good work!
Thank you so much for your kind words, Miguel. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for PageFly users like you. Please don't hesitate to drop us a message anytime if you need anymore help. Regards, Aldwin - PageFly Team
May 4, 2021
Talk to Hailey and Paula to assist on our project. These guys are legends. Who solve our problem quickly and share lots of helpful resources.
Hi, Thank you so so much for reaching out today and give us a generous review <3 I am very happy that Paula and I can help you solve the problem, please don't hesitate to reach out anytime you need us. We are here for you 24/7, any day. Have a wonderful day and stay safe <3 Hailey - PageFly team
May 4, 2021
I use this app and I am extremely satisfied with it. They have one of the best customer services in the Shopify ecosystem. Don't hesitate, it's worth it.
Thank you for your review, I am so happy that you are satisfied with our app and our support. We are always trying so hard to improve PageFly. Please let us know if you need any assistance. Cookie - PageFly Team
May 3, 2021
This app has some amazing page building capabilities, the support staff make everything easier and are so accommodating and helpful whenever I get stuck!
Thank you so much for sharing your feedback on the App Store. We are so happy that we could be able to and help you. That's what we are trying to do. Please let me know if you need assistance. Paula - PageFly Team
April 30, 2021
Really amazing app ! The best price value I found. Honestly, this app can do everything you need at all level ! The support team is really friendly and very accessible. I highly recommend this app ! I created almost all my website pages through pagefly and everything is working well.
Thanks so much for the high praises! We're always happy to hear when users are enjoying PageFly. We're here for you anytime. Emad - PageFly Team
April 30, 2021
My journey with page fly has been very smooth. I can customize the pages as I want and if I am stuck, their prompt support always comes to my rescue. Thank you so much. Great app. Outstanding support!
Thank you so much for sharing your experience with our team. We are at your disposal 24/7 to help you with what you need. Have a wonderful rest of the day and take care. Felipe - PageFly Team
April 29, 2021
Top and very responsive customer service. Angel was really helpful and helped me solve the problem right away. The app itself is really user-friendly and achieved my goal.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We always want to assist and help our customers. Please don't hesitate to drop us a message anytime if you need anymore help. Regards, Angel - PageFly Team
April 29, 2021
Nice app, and excellent customer service ! Very quick and efficient, thanks to Gabriel my problem was fixed within minutes.
Thank you so much for choosing PageFly for your store and we are so happy that you found PageFly helpful. PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot. We are constantly improving our app to make it better. Our support team is always willing to assist you whenever you need so please feel free to let us know if you have any questions or recommendations. PageFly | Kate - Customer Success Manager
April 28, 2021
Have been using PageFly for almost 2 years now and love the flexibility it gives me. The customer service is always excellent, helping me with any problems. Definitely recommend.
Thank you so much for your review of the app store. We are so happy that we could help you with your issue. We are improving our app to make it better. Please let me know if you need any helps. Duong - PageFly Team
April 28, 2021
Really great for creating beautiful pages and going beyond the limited options that Shopify gives you. Best of all you don't need to know how to code and their 24/7 help service is so good. There is a lot of functionality to it so it's fantastic that there are help videos an online chat anytime to help you when you get stuck. They make little videos explaining how to fix things which are so helpful. Would highly recommend!
Thank you so much for this wonderful review. We really appreciate you being a PageFly user and helping to share the word about us. We’re here for you anytime. Please don't hesitate to drop us a message anytime if you need any more help. Regards, Felipe - PageFly Team
April 27, 2021
Amazing customer service. Available seemingly 24/7 to help and help fast. I've learned to put together webpages "on my own" using this app. Big fan of it.
Thank you for your review, we do appreciate it. We will try our best to make PageFly better every day for you. Please let us know if you need help at any moment. Felipe - PageFly Team
April 27, 2021
AMAZING SUPPORT STAFF! The customization is ideal for any kind of page editing. If you are unsure or if there are glitches, they respond in seconds and help you fix it ASAP!
Thank you so much for your review. This means a lot to all of us because we can know how we doing and what we need to improve. We will try to make PageFly better and better and assist you when you need. Have a nice day. Angel - PageFly Team
April 27, 2021
For people who are used to WordPress and quickly create a new page based on their homepage layout template, it can be quite frustrating that Shopify doesn't have such options and that you don't have template sections/ blocks for all pages out of the box. This is why external providers like PageFly come into play. They provide you with the features needed to create beautiful pages in no-time - once you got familiarized with the technical requirements to make it look like you want to have it. Take the free plan first to make a test page. At the beginning, I was over-complicating everything by adjusting the backend liquids because I wanted to have specific fonts inherited from the main theme. If you don't have access to a good customer service in such situation you would simply be lost... Fortunately, they have a chat feature that actually works perfectly. They organize themselves in a global way that you can reach out at almost every daytime. Paula was covering my requests over several days and was not only doing a perfect job explaining the technical details to me as a non-techie ;-) she also was very patient with additional questions I had as well as super responsive (answered within a few minutes only). Paula is simply the best and ensures a very good customer onboarding experience. This is the reason why I just upgraded to a paid plan - whithout her help I would have deleted the app before even knowing how to make it work for my pages! In essence: You cannot be wrong with this App, as you can first try it for free with the limited free plan. Plus you will get immediate help if you don't know how to adjust your content. Once you learned how, you can upgrade to a paid plan and create your whole website & shop pages with this app if you like.
I hope that you are having a great day, because it’s our great day to see you happy and satisfied! The pleasure is all ours to be a helpful companion on your journey exploring PageFly. Thank you for choosing our app to assist you and your business. We promise to improve ourselves every day to serve you to your fullest! Again, thank you for your kind words and your precious time! PageFly | Kate - Customer Success Manager
April 27, 2021
The app is so easy to use and their customer service is top notch! I've had a rep guiding me the entire time on my account and is happy to hop in and fix anything that needs to be done right away! So happy with their team! Felipe from their CS group is an absolulte wiz!
Thanks for your generous review. We are delighted that you like our service and our app. Your feedback means a lot to us and we will do our best to deserve your trust. Please don't hesitate to contact us anytime if you need any more help. Felipe | PageFly Team
April 26, 2021
Fantastic App! Has changed the game at my store. Save alot of $$ not having to hire or wait for a web developer to make updates. A bit of a learning curve but totally worth it.
Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! If you have any questions or need help, feel free to contact us at any time at the Live chat window. PageFly | Kate - Customer Success Manager
April 23, 2021
I really like the template I found for a homepage. But after I published it, the shopping cart didn't work. I chatted and gave the representative permission to login in. He sent me a short video of his screen and showed me what I needed to do to fix it. I fixed it in 15 seconds. Great support experience.
We are so happy when we read your review on the App Store, thank you so much for it. Customer satisfaction is the top priority that we always care about, so we are always trying our best to assist. Regarding the issue you mentioned in your review, it's a theme conflict because each theme has its own working mechanism so sometimes it causes the theme conflict. We are always trying our best to improve this to work more smoothly. We really appreciate it if you have any further recommendations for us. PageFly | Kate - Customer Success Manager
April 23, 2021
Support team is very helpful, though sometimes you have to wait next business day for the dev team to be online. But they fix our issues right away. User interface could have been more user friendly but with basic knowledge on web development it is manageable. Overall, great landing page builder and very friendly support team. They have free pages which allows you to use and test their service first which works best for start ups and brands starting very small.
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice. With PageFly, we always put the customer first so customer satisfaction is what we always chase. We are trying to improve PageFly better and more friendly for customers every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly. Let me know if you have any questions. PageFly | Kate - Customer Success Manager