All reviews

Rating Breakdown

  • 5
    95% (5,446 ratings)
  • 4
    4% (208 ratings)
  • 3
    0% (23 ratings)
  • 2
    0% (19 ratings)
  • 1
    1% (65 ratings)

Reviews with Text

  • 94% (5,438)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 17, 2021

The customer support for this application is incredible. They're always quick to reply, and have made solving intricate issues that require custom code a breeze (Thank you Max!) :)

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Dean, I just wanted to say Thank You for the words you have shared about PageFly and PageFly support your Kind words do make a difference and it really provides us Huge encouragement in Providing the Best Support. Please feel free to get back to us anytime. Best Regards Max | PageFly Team

5 / 5 Share

Feb. 17, 2021

i compared this app to others out there and one thing that sets pagefly apart from the others is their customer service. i did a test between other page builder apps vs pagefly and you can't begin to compare it, its not apples with apples...pagefly is instant the others weren't. This level of service is a make it or break it for us when it comes to Ecom, there's no time to wait. So far so good, loving it!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review. We really appreciate you being a PageFly user and helping to share the word about us. We’re here for you anytime. Please don't hesitate to drop us a message anytime if you need any more help. Regards, Aldwin - PageFly team

5 / 5 Share

Feb. 17, 2021

I just signed up for the app, and immediately needed customer service to help me with the formatting of my coming soon page. Without hesitation, they were able to provide great service, and get my page up and running smoothly. I can't wait to dig deeper into the capabilities of this app.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking your time to leave us a review, this really means a lot to us. We will try our best to improve PageFly to meet your need. Please do not hesitate to let us know if you need helps. Cookie | PageFly Team

5 / 5 Share

Feb. 17, 2021

The app in itself is pretty good with many features, but some features which we want is, on Add To Cart button they are not providing. I hope they will provide in future.

Using app

7 months

Total reviews

9

Average rating

3.7

Developer Reply

Thank you Sateesh. We’re so glad that you are having a good experience with PageFly. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Please let us know if you need any help. Angel - PageFly Team

5 / 5 Share

Feb. 16, 2021

I just started using this app, and reached out to PageFly regarding a cart interface error on one of the pages I was building – they responded immediately and fixed it within 12 hours (the issue was resolved across the entire site). Terrific support!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your review with us and this made our day! Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Rest assured that we will keep on improving our services for valued PageFly users like you. Have a wonderful day, and take care! PageFly | Kate - Customer Success Manager

5 / 5 Share

Feb. 16, 2021

I wasn't able to create the product page that I wanted through my Shopify app and was delighted that it was free to do so on PageFly- also, the customer service is incredibly responsive and helpful! I definitely recommend.

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review. We really appreciate you being a PageFly user and helping to share the word about us. We’re here for you anytime. Please don't hesitate to drop us a message anytime if you need any more help. Regards, Aldwin - PageFly Team

5 / 5 Share

Feb. 16, 2021

This app has a lot of really helpfull functions. There are hundreds of setting options. The support reacts very quickly, is helpful and very competent

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

I am glad to know that you found PageFly support helpful and I am happy that I was able to assist you with your issues. Please feel free to get back to us anytime and thank you for your time and for the words you have shared about PageFly. Max - PageFly Team

5 / 5 Share

Feb. 16, 2021

Very handy app to beautify my store, and a big shoutout to the support team who response within minutes and very helpful to solve my technical issue.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you for writing to us, these words motivate us to continue growing and learning in order to provide you with a better product. Angel - PageFly Team

5 / 5 Share

Feb. 15, 2021

I used this app to add an about us page for our site. I was having some trouble at first connecting it to my page but I contacted someone via the chat and they helped me out right away.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share with our community. What you think of us is very important and every day we work to improve and deliver the best service to you again. Angel - PageFly Team

5 / 5 Share

Feb. 15, 2021

Excellent app, and the developers are really helpful! Any issues I've had were fixed really quickly and easily. I only wish you could get more free pages.

Store

Buddi

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ro, Thanks for choosing PageFly. We hope you have a good experience. We value your opinion and we always strive to keep improving the service to ensure that it will meet your expectations. Please do not hesitate to contact us via Livechat if we can be of any further assistance. Jerry - PageFly Team

5 / 5 Share

Feb. 15, 2021

I've just started using this app and I'm finding it very easy to work with, and the customer support has been instant when I've had questions.

Using app

About 2 hours

Total reviews

11

Average rating

4.9

Developer Reply

At PageFly we are always willing to go the extra mile and help our users in any way we can, thank you for sharing your words with us. Angel - PageFly Team

5 / 5 Share

Feb. 15, 2021

I contacted support and Randy did some troubleshooting and discovered the source of my issue was another app interfering with my home page. He fixed everything for me on the spot. Great service and would recommend highly!!

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking your time to share your feedback. We are always improving PageFly to provide many functions for you. Please let us know if you need any help. Randy - PageFly Team

2 / 5 Share

Feb. 14, 2021

I rate this app with a 2 and that level is SOLELY due to the customer support, especially Angel in the middle of the night. But as far the app goes, usability and ease of use......it's a 1 at best unfortunately. Completely designed for developers and VERY technically minded people. And the videos that are made to explain things are done by someone that is technically and programmatically minded as well. Clearly the person who makes them does not make them for novices/intermediate level users. So for those of us with some technical knowledge and that have used WooCommerce and Wordpress for years, Big Commerce, Shopify and Magento for ecommerce as well - this thing is a massive headache to use. We only have been using it for the blog because what comes with Shopify is more basic than we need. But with the difficulties that we're having and the massive time suck it is to complete even one page or one high end post, I'm not sure that the ROI is close to being there. In addition, one of the features that is of most interest which is the integration to pull your products into your pages/posts is limited as supposedly the interface with Shopify only allows a few products to feed into Pagefly at a time. That means you then have to go find your product, get the link, remove the url and copy/paste the product into Pagefly and hope it might find it then.....WOW. Adding products into your posts at strategic locations should be intuitive and take no time at all......not here! Many of the features to do that aren't working and whether it's the app or the fact products/collections aren't interfacing from Shopify completely, idk - Combine that with the difficulty and non-intuitive carousel setup for products to post and be showcased at the end of a blog post a la Amazon and it's taking 2-3x as long to create a quality post as you'd ever spend in Wordpress. We are looking hard for other options to use than this and hopefully will find something that works well for us. I wouldn't ever recommend this product and wish that I had noted the naysayers more than I did BEFORE we got into this. Again, lovely support team and Angel is A REAL angel, but the app is not.

Store

DopeBoo

Using app

About 1 year

Total reviews

19

Average rating

4.3

Developer Reply

Thank you so much for taking the time to leave us a review on the App Store. I spent a lot of time reading your feedback and also thought about it many times. Customer satisfaction is always prioritized on top and our whole team is always trying to achieve this. We truly understand that PageFly is not easy to use for many customers, this’s the reason why we have been trying to improve PageFly better and better to make it easy to use. Because PageFly provides so many functions as well as featured to build high-converting stores, therefore, the UI can be a bit technical. We are improving UI and design to be more friendly. As you mentioned in your review, our video tutorials are also a little technical, we will take your feedback to our heart and improve video content to be more friendly. Regarding your other recommendations, we will discuss them with our Developers so they can check your requests. Once again, thank you so much for your detailed feedback and recommendations to PageFly and our service. We would like to keep you connected with us and assist you whenever you need. Please let us know if you have any further questions. PageFly | Kate - Customer Success Manager

5 / 5 Share

Aug. 13, 2021

Customer support is excellent and very responsive. If you're looking for an simple and intuitive with excellent customer service, then this apps is perfect! Highly recommend trying these guys out. Also, shoutout to Tyler! He understood our issue and fixed them right away.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review so we can better understand what we need to improve. We always try to support and we prioritize customer satisfaction on top. And making you feel unhappy sometimes is not acceptable, we know the mistake and we do apologize for this. We will try our best to improve the support quality and ensure to make customers happy and satisfied. Please do not hesitate to let us know if you have any questions. PageFly | Kate - Customer Success Manager

5 / 5 Share

Feb. 12, 2021

A must-have if you want to spice up your e-commerce store. Support is super helpful and the integrations available are beautiful.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust. We have been continuously striving, improving the quality of product and services, bringing practical values to return for your trust. Please don't hesitate to contact us anytime if you need any more help. PageFly | Kate - Customer Success Manager

5 / 5 Share

Feb. 12, 2021

Great customer service! The rep helped me with my issues in a timely manner and was extremely professional.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Your comment is very valuable to us at PageFly, thank you for taking the time and writing these words to us, we will continue to work hard every day to continue to provide you with the best Shopify page builder. Ángel | PageFly Team

5 / 5 Share

Feb. 11, 2021

Angel is such an amazing help. In everything I do, I run into an issue and he's always there to help.

Using app

28 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you Nasima We’re so glad that you are having a good experience with PageFly. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Angel | PageFly Team

5 / 5 Share

Feb. 11, 2021

perfect !!!! and awesome app. I love it~~~~~~~~~~~~~~~~~~~~ this app is the best app in shopify. Thanks.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Greetings we are very happy that you are enjoying our product, we want to thank you for taking the time to share your words with the Shopify community. We are always willing to help you so please let us know when you need our help Angel - PageFly Team

4 / 5 Share

Feb. 11, 2021

Only just loaded this app. Took a little while to work out how to use it but once you get the hang of it, there is loads of scope. Had a minor problem publishing for the first time and the online help was really good and sorted it out and showed me how to do it for the future. Will be now editing more pages

Using app

About 6 hours

Total reviews

19

Average rating

4.9

Developer Reply

Thank you so much for such a detailed review to PageFly. We are so glad that you like PageFly and your satisfaction is our top priority. Regarding the issue that you mentioned in the review, there are some issues while using PageFly and this is the reason why we are always trying to improve PageFly better and better to reduce issues as much as possible. Please feel free to let us know if you have any questions or recommendations. PageFly | Kate - Customer Success Manager

5 / 5 Share

Feb. 11, 2021

PageFly is the best of the best!!! Easy to use, multiple templates to choose from and customer support that is unrivaled! I can't recommend PageFly enough!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your generous review and your kind words. Rest assured that we will keep on improving our services for valued PageFly users like you. We work 24/7 on live chat to assist whatever issue big or small you have! Thank you and have a great day! Felipe - PageFly Team