All reviews

Rating Breakdown

  • 5
    95% (10,850 ratings)
  • 4
    3% (376 ratings)
  • 3
    0% (42 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (115 ratings)
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5 / 5 Share

Aug. 30, 2021

They really helped me. I was stuck on something for about a week and pagefly actually got their dev team to write up code for me. I'd say this is above average customer service and really happy with their software.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for spending time leaving us such a generous review. We know we still have much more room for improvement and the whole team is trying our best, in order to give you and your store visitors the best experience. I personally thank you for reaching out and talking with me today, it's my great honor to assist you <3 Have a wonderful day and week! Hailey - PageFly team

5 / 5 Share

Aug. 30, 2021

The most amazing costumer service ever! They answer very quickly in the live chat and help with any kind of question or problem!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We would just like to say thank you for the good review. We are very grateful for your continued patronage because we wouldn’t be here without customers like you. If you have any questions, please contact us via Livechat, and we will be happy to assist you. Thank you, again, and have a great day! PageFly | Kate - Customer Success Manager

5 / 5 Share

Aug. 30, 2021

Love the customer support - so quick and my issues are always resolved. I love talking to a person who I don't have to wait 2 hours for. Also - one of the easiest interfaces i've used for web design with so many options for customization.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Monica, Thank you for your review, we always try to assist our customers as fast as we can and resolve their problems as quickly as we can. it's my pleasure to help you. Whenever having troubles, feel free to contact us! Hope you always have a great experience with PageFly! -Faris | PageFly team

5 / 5 Share

Aug. 30, 2021

Very nice and quick customer support. Had some problem with the distorted page layout due to the theme differences, quick fix. Also shared a screencap of some virtual office operations, learned something new from them.

Store

SOLOS

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

I’m very excited about your generous review, and I just want to thank you for being a part of PageFly. I look forward to a long and fruitful companionship with you. If there's anything else we can do to help, please let us know. Wishing you health, luck, and success! PageFly | Kate - Customer Success Manager

5 / 5 Share

Aug. 30, 2021

Angel was very helpful in assisting me with layout and had saved me a few hours of frustration. Thankyou

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to write us such a wonderful review! It was a real pleasure to serve you, and I'm delighted to hear the videos were clear and informative. Please do not hesitate to contact us if you require any additional assistance. We'll be happy to assist you at any time! I wish you the best of luck with your store Angel - PageFly Support Team

5 / 5 Share

Aug. 30, 2021

The customer support from PageFly is one of a kind! They went above and beyond to help me out. I did not expect such prompt support, especially on a Sunday night. I highly recommend this app, if you have any issues just contact support and they will take care of you.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

I just wanted you to know that we truly enjoy serving you and feel honored to be your chosen app. Your business is much appreciated, and we will do our very best to continue to meet your expectations. Thanks again! We look forward to serving you for many years to come. PageFly | Kate - Customer Success Manager

5 / 5 Share

Aug. 29, 2021

Excellent Support and a perfect app to improve your Shopify Store. You can design a new home and product pages.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your nice words and for taking the time to speak with us. It's wonderful to hear that our clients are becoming increasingly satisfied with our products and services. It would be our pleasure to assist you with your company; please do not hesitate to contact us via Live Chat if you require further assistance. <3 Angel - PageFly Support Team

5 / 5 Share

Aug. 29, 2021

Extremely supportive customer service. Solved every problem I have with quick response. Very powerful function, you can create a page anyway you want it. Definitely worth the money.

Store

fxpopup

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey Yim, I am so happy to learn you find our service extremely supportive. We try our best to help and achieve the success of our customers with PageFly in the e-commerce journey. <3 We also try to reply as fast as possible and address the issues! We are happy for having you around! If you need any further help, please, just drop us a message in the live chat. Looking forward to seeing you in the live chat again, Best Regards, Cristian - PageFly Team

5 / 5 Share

Aug. 29, 2021

Amazing customer service. Fast and really helpful replies make this app very easy to use. I highly recommend!

Store

Nuknuuk

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Patricia, It's been a great honor to work with you and thank you so so much for sharing loving words. We always try our best to assist our customers as fast as we can and resolve their issues at the soonest possible time :) Don't hesitate to reach us out if you have any questions. Have an amazing day! Touqir | PageFly Team

5 / 5 Share

Aug. 29, 2021

Absolutely awesome app and the support are amazing! So grateful for the help I got, much recommened!

Store

RviveMe

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sarah, Thank you so much for your generous review. We will continue to work hard to meet and exceed your expectations. Please do not hesitate to contact us if you have any challenges. We are available via live chat 24/7. Thank you. Jerry, PageFly Team

5 / 5 Share

Aug. 28, 2021

Amazing customer support. Had a few problems of theme conflict and they resolved it right away. 10/10

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write such a kind review for us. We pledge to never cease improving our product and service to you. Thank you once again for your nice thoughts and your valuable time! Please let us know if there is anything we can do to assist you; we are available 24 hours a day, 7 days a week and are ready to assist you at any time. Angel - PageFly Support Team

5 / 5 Share

Aug. 28, 2021

Great customer support on a Saturday afternoon via chat. Fast and effective! Angel got my problem solved quickly so I could move on.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! If you have any questions or need help, feel free to contact us at any time at the Live chat window. PageFly | Kate - Customer Success Manager

5 / 5 Share

Aug. 28, 2021

I moved from LayoutHub and I can say with comfort that PF is easy to use, great support, better look and functionality to all types of shopify store pages..

Using app

16 days

Total reviews

11

Average rating

5.0

Developer Reply

Let me take this opportunity to thank you for choosing PageFly for your store. We are proud to welcome your opinion and look forward to serving you in the long run. If you have any questions, please contact us via Livechat, and we will be happy to assist you. Once again, thank you for your communication. PageFly | Kate - Customer Success Manager

5 / 5 Share

Aug. 28, 2021

Originally, I just used this app to create an "about me" page. I was SUPER happy with the result. For an experienced website designer, the app was really easy to use and navigate. If you are new to this, it will take a few minutes to get used to. Don't worry, its really not that difficult. Most importantly, the support you get is amazing! I just started creating a new "product page" and had a few questions. It's a Saturday and their in app support messenger had a live rep available within a minute to answer my questions. Do not waste your time with any other app ... this one is HIGHLY recommended!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi David, Thanks for the kind words. Your feedback means a lot to us and we will do our best to deserve your trust. It really makes me happy that our app is fulfilling your requirements and allowing you to create pages as you want. We always try our best to improve our app day by day and make it easier to navigate. Please don't hesitate to contact us anytime if you need any more help. Touqir | PageFly Team

5 / 5 Share

Aug. 28, 2021

I love to use this pagefly page builder. I can custom make my beauty landing page. The important thing is, I can contact pagefly customer service members every time. Great experience.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for this great 5-star review! Everyone here at PageFly loves to know that our customers enjoy using PageFly. We’re glad that you loved PageFly. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! If there's anything else we can do to help, please let us know! Thank you, Have a great day! Emad - PageFly Team

5 / 5 Share

Aug. 28, 2021

PageFly is a brilliant app for building a most customisable home page. Very user friendly! Excellent customer service too, Touqir was brilliant at helping me with some custom fonts and code difficulties I had. Highly recommended!

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi Lucy, I am really delighted that I was able to help you with your custom fonts issue. Thank you so much for spending your precious time on writing these lines, and thank you for being the best part of PageFly. Please do not hesitate to contact us, we are just a click away :) Touqir | PageFly Team

5 / 5 Share

Aug. 27, 2021

The Pagefly team is amazing, they have assisted so much over the last few days. We have been changing pages, and re-organizing the website. We ran into a few hiccups, but Randy and the Pagefly team managed to save the day right before a weekend! Truly awesome. I would highly recommend Pagefly, and will use this product in future endeavors.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your thoughts towards PageFly. We also appreciate your patience in waiting for our resolution even during the night before the weekend. Rest assured that we will always do our best to serve you better. Randy - PageFly Team

5 / 5 Share

Aug. 27, 2021

I had excellent customer service from Angel when I broke a link. He quickly fixed it and showed me where I went wrong. Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

I want you to know how happy we are because of your positive experience. Our priority is customer service and PageFly quality. This is a great motivation for us to improve PageFly better and better. Our Livechat is 24/24, please feel free to contact us should you have any questions. PageFly | Kate - Customer Success Manager

5 / 5 Share

Aug. 27, 2021

We've been using this app to create custom landing pages for 2 years now and have been thrilled how easy and seamless it works with our store. There customer service has been top-notch. Keep up the good work.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Guy, thank you for the review. it's always a pleasure to help you. Please let us know if there is anything else we can do to help you in the future. We are available to you 24 hours a day, 7 days a week. Faris - PageFly support team

5 / 5 Share

Aug. 27, 2021

I've been using it for a year and it's amazing. I have all of my bespoke pages hosted with them and it works perfectly. Thank you.

Store

Chirky

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Leandro, Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your awesome review and we're glad you feel we're on the right track. If there's anything else we can do to help, please let us know! Emad - PageFly Team