All reviews

Rating Breakdown

  • 5
    95% (5,441 ratings)
  • 4
    4% (208 ratings)
  • 3
    0% (23 ratings)
  • 2
    0% (19 ratings)
  • 1
    1% (65 ratings)

Reviews with Text

  • 94% (5,434)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 1, 2025

Boo and the technical team were helpful in solving my issue for me. My team and I have used Pagefly for almost 3 years now and the CS team is on top of their game every single time I had an inquiry.

Store

Dermao

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your continued trust and support over the past three years! We're thrilled to hear that Boo and our technical team have consistently provided helpful and top-notch assistance. Your kind words motivate us to keep delivering the best service possible. We look forward to serving you and your team for years to come! Kate | CMO at PageFly

1 / 5 Share

July 1, 2025

Avoid this app. 1: their system has a huge duplication issue that means if you ever take theme backups etc, Pagefly can duplicate every single page created using it. (We ended up with over 3,000 duplicate pages). Their support refuses to acknowledge or attempt to fix this issue. 2: Poor support - we've had to contact them countless times with bugs and they fail to understand common terminology when trying to discuss the problem (e.g. a Shopify Template versus a Pagefly Template) 3: Leaving them is difficult. For some reason their page mapping is incredible strict - if you delete a template in pagefly which is no longer being used (e.g. you made a separate template in Shopify and applied it to a page).... Pagefly will fully delete the page, even though it's no longer anything to do with that page.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to share your detailed feedback. We’re very sorry for the difficulties and frustration you faced while using PageFly. Our team has carefully reviewed the duplication and page mapping issues you mentioned and is working to prevent similar cases from happening in the future. We also acknowledge your feedback about communication quality, and we’re continuing to improve our training so our support team can better understand and assist with complex technical topics. We truly value your input — it helps us identify where we can do better. At the moment, we’re still waiting for your response so we can follow up and help resolve these issues for you. Best regards, PageFly | Kate – Customer Success Manager

4 / 5 Share

June 30, 2025

PageFly is pretty easy to use and gives you the layout flexibility that's mind-numbingly missing from Shopify's own page design possibilities. And when you're stuck, the support people are really helpful and have found a quick and easy solution to everything I needed so far. One major minus point, however, is that I had to use the legacy builder instead of the new gen 2 one. I wanted a simple 2-column layout and in the gen 2 builder, even when you choose ½ ½ layout, IT DOESN'T STAY SYMMETRICALLY IN TWO EVEN COLUMNS. I put an image in the left column and as soon as I started typing the text in the right, the text just kept expanding over the width of the page, and the image kept shrinking until the ratio was more like 1/5 4/5. I spent 20 minutes in the support chat, only to be told that this is how the ½ ½ layout is programmed to work. But then it's not a real ½ ½ is it??!! If it doesn't stay as two even columns, THEN IT'S NOT HALF-HALF. Ugh. Anyway, I was annoyed and I hope that the legacy builder will continue to be supported for a long time so that I don't have to re-do my whole page and deal with this same problem again.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your detailed feedback. We're glad you find PageFly flexible and our support helpful. We understand your concerns about the gen 2 builder’s layout. Your input is valuable, and we will pass it along to improve our features. We appreciate your continued use and support. Kate | CMO at PageFly

5 / 5 Share

June 30, 2025

Using app

Almost 6 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! We truly appreciate your support. If you ever need any assistance, we’re always here to help. Kate | CMO at PageFly

5 / 5 Share

June 30, 2025

わからないことがあってもチャットでカスタマーサポートが対応してくれるのでとても助かります!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

ご感想ありがとうございます!チャットサポートがお役に立てて嬉しいです。今後もご質問やご相談がありましたら、いつでも気軽にご連絡ください。 Kate | PageFly マーケティングディレクター

5 / 5 Share

June 29, 2025

Excellent tool for building a landing page or website. Excellent feedback from those who work for the company as well. You can tell they really care about you. Highly recommend :)

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad you had a great experience and feel cared for. Your recommendation means a lot to us. We appreciate your support! Kate | CMO at PageFly

5 / 5 Share

June 29, 2025

best Page Builder of all times

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We truly appreciate your support. If you ever need any assistance, we’re always here to help. Kate | CMO at PageFly

5 / 5 Share

June 29, 2025

Customer support Shami was great help with my site, he helped me with adding specific buttons and was overall very kind

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're happy that Shami was able to assist you and provide a positive experience. We appreciate your support! Kate | CMO at PageFly

5 / 5 Share

June 28, 2025

I just wanted to say a big thank you to Bayo and the tech team — you’ve been absolutely fantastic. Your calm, professional approach and clear communication made all the difference. The video walkthrough was incredibly helpful and matched exactly what I needed. It’s rare to come across support that’s both technically sharp and genuinely kind — you nailed both. Keep up the amazing work!

Store

MISHO

Using app

8 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your heartfelt feedback! We're thrilled to hear Bayo and the team provided such a helpful and kind experience. We appreciate your support and look forward to continuing to assist you! Kate | CMO at PageFly

5 / 5 Share

June 28, 2025

I’ve been using PageFly for a while now, and I’m honestly really impressed. The app itself is super flexible — I was able to build the exact layout I wanted without needing to touch any code. When I ran into a small issue, their support team responded really fast and fixed everything within minutes. They were super professional and easy to talk to. It’s rare to find both great functionality and great support in one app, but PageFly delivers on both. Highly recommend it if you want more control over your store’s design.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. We're glad PageFly's flexibility and support have met your expectations. Providing both powerful tools and professional support is our goal, and we appreciate your recommendation. Kate | CMO at PageFly

5 / 5 Share

June 28, 2025

great support system

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. If you need any further assistance, we're always here to help! Kate | CMO at PageFly

5 / 5 Share

June 28, 2025

smooth and helpful

Store

My Store

Using app

About 2 hours

5 / 5 Share

June 27, 2025

Nice page building features and great support team to assist you. recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

the support from Brock was very helpful for me :-) - well done

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

返信がとても早く、的確に対応していただいて、いつも助かっています。

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

温かいお言葉をいただき、ありがとうございます。迅速かつ正確なご回答がお役に立てたことを嬉しく思います。今後も皆様のサポートに全力を尽くしてまいりますので、変わらぬご支援を賜りますようお願い申し上げます。 Kate | PageFly マーケティングディレクター

5 / 5 Share

June 26, 2025

Very flexible app with great integration to our Shopify store. Fast and spot on customer support as well solved my query in a flash.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We're glad to hear that PageFly's flexibility and Shopify integration meet your needs, and that our support team was able to assist promptly. We appreciate your trust and look forward to continuing to support your store. Kate | CMO at PageFly

5 / 5 Share

June 26, 2025

nice app

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your feedback! We truly appreciate your support. If you ever need any assistance, we’re always here to help. Kate | CMO at PageFly

5 / 5 Share

June 25, 2025

Great customer service. Respond very promptly and help with whatever issue you may have

Store

Volosso

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. If you need any further assistance, we're always here to help! Kate | CMO at PageFly

5 / 5 Share

June 25, 2025

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We truly appreciate your support. If you ever need any assistance, we’re always here to help. Kate | CMO at PageFly