All reviews

Rating Breakdown

  • 5
    95% (5,440 ratings)
  • 4
    4% (209 ratings)
  • 3
    0% (22 ratings)
  • 2
    0% (17 ratings)
  • 1
    1% (58 ratings)

Reviews with Text

  • 95% (5,443)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 31, 2023

仕組みを理解するのに、多少時間はかかりましたが、直感的な操作でデザインが作れるのは、良いところだと思います。 ライブチャットがすぐにつながるため助かっています。 基本英語対応ですが、画像や動画が送れる+翻訳を使いながら意思疎通ができます。 簡単な操作であれば、チャットで指示をもらって自分で修正できました。 コラボレーターリクエストを受け入れることで、操作をしてくれる方がいるのもとても助かりました。ありがとうございます! 何度かライブチャットを利用していますが、親切な対応をしてもらえています。

Store

Panio

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 25, 2023

Lucian and James managed to resolve my technical issue, however the customer service messaging tool needs reviewing, as you are constantly having to repeat your request over and over again as your ticket keeps being passed onto various members of the support team, rather than it being held with one member from start to finish!!

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thank you for taking the time to share your experience with PageFly! We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time. Thank you for choosing our product, and we hope to continue to exceed your expectations in the future. Best regards, Kate - PageFly Customer Success Manager

4 / 5 Share

Aug. 4, 2023

Thanks for the great customer service, Adrian! He was able to quickly identify the problem and give solutions despite not being able to get into the site. Most just say they need access but he was able to problem-solve despite this. Thanks, man!

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly. I feel happy that our support team could assist you. We will improve our app to make it better and better. Please let us know if you need any help. Kate - PageFly Customer Success Manager

4 / 5 Share

Aug. 1, 2023

Servico al cliente excelente, amables, resolvieron todas mis dudas. Fui asistida de manera eficiente y rapida. Respondieron mis preguntas con fotos, videos y enlaces de como hacerlo.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Muchas gracias por sus comentarios sobre PageFly. Gracias a sus comentarios detallados, podemos saber cómo lo estamos haciendo y qué debemos mejorar. Intentaremos mejorar nuestra aplicación y dar soporte cada vez mejor para servirle. Por favor, no dude en hacérnoslo saber si tiene alguna pregunta o necesita ayuda. ¡Te deseo la mejor de las suertes! PageFly | Kate - Gerente de Éxito del Cliente

4 / 5 Share

July 14, 2023

Great support, it enables Shopify's shopping experience in your design. Looking forward to more integrations with other apps!

Using app

Over 1 year

Total reviews

8

Average rating

4.1

Developer Reply

Thank you so much for your feedback on PageFly. Thanks to your detailed feedback, we can know how we are doing and what we need to improve. We will try to improve our app and support better and better to serve you. Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck! PageFly | Kate - Customer Success Manager

4 / 5 Share

July 10, 2023

If you want the versatility of a webpage builder with some great templates, look no further! There are a ton of options to work with and the customer service is always willing to help, especially Cookie (the best of them all).

Store

Turf Shield Window Film

Using app

About 2 months

Developer Reply

Hi, I just wanted to say thank You for the words and detailed review you have shared your words. Your review makes a difference and it really provides us a huge encouragement. Please feel free to get back to us anytime. Kate | PageFly Customer Success Manager

4 / 5 Share

April 24, 2023

Merci PageFly c'est magnifique apps pour page gratuite , donc je le recommande , il vous donne tout les formations important pour optimiser le page .

Store

FLEX AM

Using app

2 months

Total reviews

4

Average rating

4.5

Developer Reply

Merci beaucoup pour l'avis, c'est une grande motivation pour moi et l'équipe pour nous améliorer. C'est avec plaisir que je vous assiste tout au long de votre parcours avec PageFly. Soyez assuré que nous ferons de notre mieux pour être un meilleur assistant pour vous chaque jour. Passe une bonne journée! Kate - Responsable de la réussite client de PageFly

4 / 5 Share

April 19, 2023

This app is 10x easier than building pages (without code) within shopify, easily linked back into shopify pages. I had an issue with linking typefaces over from Shopify but Nana sent me multiple options to resolve this and was extremely helpful once the issue had been resolved!

Using app

14 days

Total reviews

3

Average rating

4.7

Developer Reply

Hello there, Thank you for taking the time to share your experience with PageFly! We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time. Thank you for choosing our product, and we hope to continue to exceed your expectations in the future. Best regards, Kate - PageFly Customer Success Manager

4 / 5 Share

April 8, 2023

App can definitely improve in terms of landing page look in general, but they have EXTREMLY GOOD CUSTOMER SUPPORT. They literally helped me coding and editing a landing page.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

I feel so happy when you left a review for us, thank you so much! We are so grateful to have a great customer like you. We will be working so hard to improve our app better as well as support you when you need. Please let us know if you need any assistance, Have a great day! Kate - PageFly Customer Success Manager

4 / 5 Share

March 30, 2023

This app is very useful, especially the customer service staff is really super patient and helped me solve a lot of problems!!!

Store

lisa

Using app

2 days

Total reviews

2

Average rating

4.5

Developer Reply

On behalf of the PageFly Team, thank you for your feedback on your experience with PageFly. This is a motivation for us to improve our app better to make it easy to use and more useful for you. Please let us know if you have any questions or need help. Have a nice day! PageFly | Kate - Customer Success Manager

4 / 5 Share

March 23, 2023

Good app with excellent support. The app could be a little more user-friendly while designing pages. Would have given 5 stars otherwise.

Using app

Over 1 year

Total reviews

2

Average rating

2.5

Developer Reply

Thank you so much for the generous review. It means a lot to me and our team at PageFly. We will try our best to improve our app better as you expect. Please don't hesitate to drop us a message any time you need help, we will support you anytime you need us. Kate - PageFly Customer Success Department

4 / 5 Share

March 22, 2023

To be honest, I wish some things would be more obvious sometimes, but the support is super nice, friendly, quick and helpful. 100% would recommend.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for the generous review. It means a lot to me and our team at PageFly. We will try our best to improve our app better. Please don't hesitate to drop us a message any time you need help, we will assist you anytime you need us. Have a great day! Kate - PageFly Customer Success Department

4 / 5 Share

Sept. 26, 2023

I'm really impressed by the customizability of PageFly, but more importantly I'm floored by the customer support. The team at PageFly will go the extra step to help you with custom coding if you want to do something extra. They even helped me with a code issue I had with a Shopify template before I started even using PageFly. It's almost like you have your own dev team. With that level of support, it makes the subscription to PageFly so worth it! Plus, they even give you feed back on your Shopify pages and give you tips on how to increase conversions, and the advice is not too shabby. Would love it if their tips go further into customer psychology and UI/UX tips, but that's just me being spoiled haha. I think PageFly is already going above and beyond. Love it. Love the product and the service.

Store

INÉ

Using app

7 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi Stephanie, Thank you so much for your amazing review on App Store. I'm over the moon to know that you love both our app and service. We are very grateful to have you as one of our beloved customers. So we will keep on improving our app and service to make sure you have the best experience with PageFly. In case of any questions, feel free to contact us anytime. Once again, thank you a lot for your love and faith in us. We really wish you a successful business with PageFly. Best wishes, Zee | PageFly Team

4 / 5 Share

Dec. 19, 2022

Great app with some limitations if you want to have dynamic content inputs, any CMS functionality, etc., but learning curve is perfect for non-technical team members and designers, while still providing the option to add custom code and tweaks. Support is also top-notch.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for leaving us this review for your experience with PageFly. It's great to know that you enjoy our app. We also noted down what you mentioned in the feedback to improve our app better. Please let us know if you need our support. Have a great day! PageFly | Kate - Customer Success Manager

4 / 5 Share

Nov. 16, 2022

SAV parfait ! Merci pour votre aide et vos conseils dans l'amélioration de notre UI et ses aspects techniques. Un plaisir d'échanger :)

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

Merci beaucoup pour votre critique honnête. Nous l'apprécions vraiment et continuerons d'essayer chaque jour de mieux vous servir. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous le faire savoir ! PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 21, 2022

We use Pagefly to make our website nicer. It is easy to use and the customer service you get on chat is off-the-charts awesome! I think I have dealt with at least 6 or so different chat members from Pagefly and everyone is so nice and helpful. Great Job Paula, Vish, Andy, Nonso....I know I missed others but thank you.

Using app

Over 1 year

Total reviews

9

Average rating

4.9

Developer Reply

Thank you so much for your feedback. We are pleased to hear that the quality of our support made you satisfied. Customer satisfaction is always our responsibility. So rest assured that your issue will always be resolved when contacting our Live Chat Support. Best regards, PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 6, 2022

They are always supportive to my problems! I use pagefly to customise my product page and add components that i cannot find in shopify. Sometimes there are problem with the page but with the help of the 24/7 support i was able to solve everything.

Using app

24 days

Total reviews

3

Average rating

4.3

Developer Reply

My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust. We have been continuously striving, to improve the quality of product and services, bringing practical values to return for your trust. Please don't hesitate to contact us anytime if you need any more help. We are always here for you whenever you need us. Best regards, PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 23, 2022

I rally like the support because they always are ready to help. But I have problems with using the features. For me the most important is mobile. This app is responsive but on mobile, all graphics I prepared do not look well. Need to always rech out the support.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your feedback. I’m really happy to hear that you’re satisfied with our support quality! I understand that sometimes you will meet difficulties while working on the pages but we are here 24/7 to help you figure it out. Also, we will try our best every day to improve PageFly so please stay with us! Regards, PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 5, 2022

Learning PageFly is pretty simple and their customer service is amazing! Thx Dan and Sani for helping me! I really appreciate your time and expertise.

Using app

7 days

Total reviews

3

Average rating

4.7

Developer Reply

It has been a pleasure serving you and supplying you with a delightful experience. PageFly is committed to providing our customers with only the highest quality delivered through dedicated customer service. And we hope that we can have the pleasure of providing PageFly for you in the forthcoming years. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 24, 2022

Love this app thus far - gives me freedom to edit my pages! Just hope the templates are a bit more updated & maybe more plan options :)

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

I just wanted you to know that we truly enjoy serving you and feel honored to be your chosen app. Your business is much appreciated, and we will do our very best to continue to meet your expectations. Thanks again! We look forward to serving you for many years to come. PageFly | Kate - Customer Success Manager