All reviews

Rating Breakdown

  • 5
    95% (10,856 ratings)
  • 4
    3% (376 ratings)
  • 3
    0% (42 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (115 ratings)
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4 / 5 Share

Dec. 6, 2023

Super helpful and friendly customer service staff. They will guide you and try their best to help you solve your problem. The app is easy to use. But for the first time user you may get confuse a bit but later on you will adapt to it fast.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, so glad to see that you are having a good time with PageFly team! Thank you for your detailed feedback, it helps us a lot in improving ourselves. Rest assured that all of your feedback is noted for the whole team to learn. We hope to serve you better every day to meet our dear customer’s expectations. Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need. Have a nice day, and stay safe! PageFly | Kate - Customer Success Manager

4 / 5 Share

Nov. 30, 2023

top assistenza, ma non fluida la progettazione della pagina

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 30, 2023

they are good at assisting me as a newbie. thank you so much

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for taking the time to share your experience with PageFly! We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time. Thank you for choosing our product, and we hope to continue to exceed your expectations in the future. Best regards, Kate - PageFly Customer Success Manager

4 / 5 Share

Nov. 23, 2023

With Pagefly you can build amazing pages and the support is great, always available and helpful. However the downside is that there are a lot of bugs

Store

CANNABY

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly. I feel happy that our support team could assist you. We will improve our app to make it better and better. Please let us know if you need any help. Kate - PageFly Customer Success Manager

4 / 5 Share

Nov. 10, 2023

A very good app, with easy features. When I didn't understand how to do support helped me right away and when I still couldn't they fixed it straight away for me. Thankyou.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better. While using PageFly, there are some issues but we are always here for you to help you. Don't hesitate to let us know if you need any assistance. Have a nice day! PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 13, 2023

Sometimes it bugges a little bit but overall it is a great alternative for the normal storebuilder and it allows you to build a very nice looking store with everything you actually need in it.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thank you for taking the time to share your experience with PageFly! We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time. Thank you for choosing our product, and we hope to continue to exceed your expectations in the future. Best regards, Kate - PageFly Customer Success Manager

4 / 5 Share

Oct. 11, 2023

A very helpful app and a very supported team

Using app

10 months

Total reviews

6

Average rating

4.7

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly. I feel happy that our support team could assist you. We will improve our app to make it better and better. If you have any questions or more feedback, please do let us know. Please let us know if you need any help. Cookie - PageFly Team

4 / 5 Share

March 19, 2024

I appreciate Gina from the team responded promptly. Gina was helpful and detailed. Thank you. :-)

Using app

About 3 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better. While using PageFly, there are some issues but we are always here for you to help you. Don't hesitate to let us know if you need any assistance. Have a nice day! PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 22, 2023

Fast and efficient support, really great support. The construction of the landing pages is good but I fell that is necessary a new interface to the end user, need to be more easy to create the pages, to make a beatiful design and more intuite.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your lovely words! We will keep working hard every day to make our support and app better for you. If you have any more questions or need further assistance, feel free to reach out. We're always here to help! Kind regards, Kate | PageFly Customer Success Manager

4 / 5 Share

Sept. 22, 2023

Pretty straightforward to use and if you do get stuck, there's a helpful customer service team to solve your problems should you have any

Using app

Over 3 years

Total reviews

2

Average rating

4.5

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly. I feel happy that our support team could assist you. We will improve our app to make it better and better. Please let us know if you need any help. Kate - PageFly Customer Success Manager

4 / 5 Share

Sept. 22, 2023

The app is nice but need more improvement due to the glitch. Some function in editor part appear different than the preview. But the support have been very helpful and fast response.

Using app

About 5 years

Total reviews

8

Average rating

4.9

Developer Reply

Hello there, Thank you for taking the time to share your experience with PageFly! We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time. Thank you for choosing our product, and we hope to continue to exceed your expectations in the future. Best regards, Kate - PageFly Customer Success Manager

4 / 5 Share

Sept. 21, 2023

App is not very user friendly but I was lucky to have Paula, Customer Support agent to help me out. She was patient, professional and very nice. Five stars for Paula and 4 stars for the app.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your feedback on PageFly. Thanks to your feedback, we can know how we are doing and what we need to improve. We will try our best to improve our app and support to serve you better. Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck! PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 11, 2023

It was a pleasure building pages with this app! Very straight forward and unique with all the free features!

Using app

21 days

Total reviews

1

Average rating

4.0

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly. I feel happy that our support team could assist you. We will improve our app to make it better and better. Please let us know if you need any help. Kate - PageFly Customer Success Manager

4 / 5 Share

Sept. 11, 2023

Great until you need to embed forms

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

On behalf of the PageFly Team, thank you for your feedback on your experience with PageFly. This is a motivation for us to improve our app better to make it easy to use and more useful for you. Please let us know if you have any questions or need help. Have a nice day! PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 7, 2023

Good Support, doing their best to help you out to solve your problem. wishing that their support stay like this or get better in some technical aspects.

Store

Wandiva

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you very much for taking the time to share your thoughts with us! It makes me really glad to know that you're happy with our support, and it was truly a pleasure to assist you. As discussed, please don't hesitate to get back in touch if you ever need any further assistance.
We will improve ourselves to serve you better! All the best! Kate | PageFly Customer Success Manager

4 / 5 Share

Aug. 31, 2023

仕組みを理解するのに、多少時間はかかりましたが、直感的な操作でデザインが作れるのは、良いところだと思います。 ライブチャットがすぐにつながるため助かっています。 基本英語対応ですが、画像や動画が送れる+翻訳を使いながら意思疎通ができます。 簡単な操作であれば、チャットで指示をもらって自分で修正できました。 コラボレーターリクエストを受け入れることで、操作をしてくれる方がいるのもとても助かりました。ありがとうございます! 何度かライブチャットを利用していますが、親切な対応をしてもらえています。

Store

Panio

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 25, 2023

Lucian and James managed to resolve my technical issue, however the customer service messaging tool needs reviewing, as you are constantly having to repeat your request over and over again as your ticket keeps being passed onto various members of the support team, rather than it being held with one member from start to finish!!

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thank you for taking the time to share your experience with PageFly! We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time. Thank you for choosing our product, and we hope to continue to exceed your expectations in the future. Best regards, Kate - PageFly Customer Success Manager

4 / 5 Share

Aug. 10, 2023

The integration was broken... clicking the link from Shopify resulted in a blank page So I went to the Pagefly site, clicked on Chat, told my woes to the person on the other end, and he or she helped me out. So I give 100% for service. But I wish it hadn't been broken at first.

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly. I feel happy that our support team could assist you. We will improve our app to make it better and better. Please let us know if you need any help. Kate - PageFly Customer Success Manager

4 / 5 Share

Aug. 4, 2023

Thanks for the great customer service, Adrian! He was able to quickly identify the problem and give solutions despite not being able to get into the site. Most just say they need access but he was able to problem-solve despite this. Thanks, man!

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly. I feel happy that our support team could assist you. We will improve our app to make it better and better. Please let us know if you need any help. Kate - PageFly Customer Success Manager

4 / 5 Share

Aug. 1, 2023

Servico al cliente excelente, amables, resolvieron todas mis dudas. Fui asistida de manera eficiente y rapida. Respondieron mis preguntas con fotos, videos y enlaces de como hacerlo.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Muchas gracias por sus comentarios sobre PageFly. Gracias a sus comentarios detallados, podemos saber cómo lo estamos haciendo y qué debemos mejorar. Intentaremos mejorar nuestra aplicación y dar soporte cada vez mejor para servirle. Por favor, no dude en hacérnoslo saber si tiene alguna pregunta o necesita ayuda. ¡Te deseo la mejor de las suertes! PageFly | Kate - Gerente de Éxito del Cliente