All reviews

Rating Breakdown

  • 5
    95% (5,441 ratings)
  • 4
    4% (208 ratings)
  • 3
    0% (23 ratings)
  • 2
    0% (19 ratings)
  • 1
    1% (65 ratings)

Reviews with Text

  • 94% (5,434)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2025

The help desk is fast to respond and effective in problem solving.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you. Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly. If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! Have a wonderful day, and take care! Junie - PageFly Team

5 / 5 Share

Jan. 22, 2025

I have tried to use PageFly support before and it was not a good experience. HOWEVER, this time around they were able to help me with exactly what I needed! Very happy.

Using app

Almost 4 years

Total reviews

9

Average rating

4.9

Developer Reply

Thank you so much for taking the time to share your experience with our support team! We're delighted to hear that our team was able to assist you effectively. Your feedback helps us maintain our high standards of customer service, and we truly appreciate your 5-star review. Tam - PageFly Team

5 / 5 Share

Jan. 22, 2025

Paula was very helpful and knowledgeable on how to fix my landing page issues. She communicated clearly and was polite. Overall, it was a great experience reaching out for tech support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful 5-star review! We're delighted to hear that our support team was able to assist you effectively. Your satisfaction is our top priority, and your feedback motivates us to maintain our high standards. Please don't hesitate to reach out if you have any further questions or need assistance. We're here to help 24/7. Best regards, Paula - PageFly Team

5 / 5 Share

Jan. 22, 2025

Le chat est très réactif et a permis de résoudre tous mes problèmes !

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Merci beaucoup pour vos aimables paroles, c'est une grande motivation pour nous de nous améliorer ! Je suis si heureux que notre équipe d'assistance soit en mesure de vous satisfaire au maximum. C'est avec plaisir que nous vous accompagnons tout au long de votre parcours avec PageFly. Nous utiliserons également la traduction dans le support de chat en direct pour discuter avec vous. Soyez assuré que nous ferons de notre mieux pour vous aider chaque jour davantage ! Passez une bonne journée ! Eli - Équipe PageFly

5 / 5 Share

Jan. 21, 2025

Great functionality for all page types, and support has been able to help me out on multiple occasions when I ran into some widget hiccups. They both fixed my issues quickly but also let me know what they did so I now have the knowledge to spot/fix issues on my own (if they ever arise again)

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're truly grateful for your detailed review highlighting both our app's functionality and support team's assistance. Feedback like yours helps us ensure we're delivering the best possible experience on all fronts. Thank you for your trust and for taking the time to share your experience! Brock - PageFly Team

5 / 5 Share

Jan. 21, 2025

Eli really put efforts to resolve the issue. Thanks Eli :)

Using app

About 5 years

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves! I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly. We will also use translation in the live chat support to chat with you. Rest assured that we will try our best to be a better assistant to you every day! Have a nice day! Eli - PageFly Team

5 / 5 Share

Jan. 21, 2025

英語でのサポートですが、チャットでお願いすると10秒くらいで返事が来る上に構築のアドバイスまでくれるので最高かもしれない。

Using app

16 days

Total reviews

3

Average rating

4.0

Developer Reply

温かいお言葉をありがとうございます。これは、私たちが向上するための大きなモチベーションです。 当社のサポート チームがお客様に最大限ご満足いただけたことを嬉しく思います。Pag​​eFly をご利用いただく間、お客様をサポ​​ートできることは私たちの喜びです。ライブ チャット サポートでは、お客様とのチャットに翻訳も使用します。 私たちは、毎日、お客様にとってより良いアシスタントになれるよう最善を尽くしますので、ご安心ください。 良い一日をお過ごしください。 Bayo - PageFly チーム

2 / 5 Share

Jan. 21, 2025

評価が高かったので無料版をテスト期間として導入しましたが、導入後に基本のshpifyテーマのテンプレートの構成などが改変されてしまいました。 問題が多かった為アンインストールしましたがその後もなかなか修復できず、PageFly Page Builder独自のプログラムコードが追加されたままで状態なってる事が直らない原因だと気づくまでかなりの時間がとられました。プログラムが得意な方でなければバグの原因を見つけるのも難しいと思います。 外部アプリの導入でshopが破壊される経験を何度かしてきたがこちらのアプリも同じような問題がある事に正直残念に感じました。 現時点で使用は危険だと判断したのでアンインストールしこの評価になります。今後の改善に期待してます。

Using app

2 days

Total reviews

2

Average rating

3.5

Developer Reply

るにすけ様 この度は、PageFlyをご利用いただき、誠にありがとうございます。また、貴重なレビューとご経験をお寄せいただき、重ねて御礼申し上げます。PageFlyアプリをご利用いただくにあたり、Shopifyテーマ構造の変更や、アンインストール後の復元に大変ご苦労されたとのこと、深くお詫び申し上げます。 ご指摘いただいた問題の原因特定の難しさや、ご懸念についても、十分に理解しております。 この件に関しまして、以前ご連絡を差し上げましたが、まだご返信をいただけておりません。つきましては、再度状況を詳しくお伺いし、最大限のサポートをさせていただきたく、機会をいただければ幸いです。 この度はお客様にご不快な思いをさせてしまいましたこと、心よりお詫び申し上げます。 誠に恐縮ではございますが、お客様のご意見を真摯に受け止め、早急にご対応させていただきたく存じますので、お手数をおかけいたしますが、ご都合の良い時にメールにてご返信いただけますと幸いです。 PageFlyをご利用いただき、心より感謝申し上げます。ご連絡を心待ちにしております。 Cookie - PageFly の顧客満足度マネージャー

4 / 5 Share

Jan. 21, 2025

無料である程度使えるのと、チャットサポートは良いですが、 操作がかなり複雑で難しい感じがします。

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

こんにちは、 PageFly の体験談を共有していただきありがとうございます。 ご質問やご不明な点がございましたら、いつでもお気軽にお問い合わせください。 弊社の製品をお選びいただき、ありがとうございます。今後もお客様の期待を上回るサービスを提供し続けたいと考えております。 よろしくお願いいたします。 PageFly チーム

5 / 5 Share

Jan. 20, 2025

The agent who help me did a great job! He helped me with all of my concerns and I highly recommend him. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are thrilled to receive your 5-star review highlighting our support team. It's gratifying to know that our efforts have made a positive impact on your experience. We strive to provide exceptional service, and your feedback reinforces our commitment. Should you need any further assistance or have suggestions, feel free to contact us anytime. Usman - PageFly Team

5 / 5 Share

Jan. 20, 2025

very easy and patient staff to communicate with.

Store

neura

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves! I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly. Rest assured that we will try our best to be a better assistant to you every day! Have a nice day! Rasheed - PageFly Team

5 / 5 Share

Jan. 23, 2025

Everytime I work with PageFly Customer Support I ask myself why I even bothered building pages without them before. There is no other way. use PageFly and make your Shopify site building experience easier!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Sehr zufrieden mit der APP. Und vor allem der support löst immer jedes Problem, sollte es doch eines geben (das man meist selber verursacht hat). Sehr zu empfehlen!

Using app

About 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Vielen Dank für Ihre freundlichen Worte, sie sind eine große Motivation für uns, uns zu verbessern! Ich bin so froh, dass unser Support-Team Sie vollkommen zufriedenstellen kann. Es ist uns eine Freude, Sie auf Ihrer Reise mit PageFly zu unterstützen. Seien Sie versichert, dass wir unser Bestes geben werden, um Ihnen jeden Tag ein besserer Assistent zu sein! Ich wünsche Ihnen einen schönen Tag!

5 / 5 Share

Jan. 20, 2025

quick response and helpful with information.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with our support team! We're delighted to hear that our team was able to assist you effectively. Your feedback helps us maintain our high standards of customer service, and we truly appreciate your 5-star review. Mahedi - PageFly Team

5 / 5 Share

Jan. 20, 2025

A convenient app that allows you to create a website quite easily! Thanks, Lucy from the Customer Support Team! Everything was resolved quickly and completely fixed the issue!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

We're grateful for your wonderful review and kind words about our support team! It's our mission to provide exceptional customer service, and feedback like yours motivates us to keep delivering our best. Thank you for choosing our service! Lucy - PageFly Team

5 / 5 Share

Jan. 18, 2025

Store

Floever

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for sharing your review with us and this made our day! Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Rest assured that we will keep on improving our services for valued PageFly users like you. Have a wonderful day, and take care! Mahedi - PageFly Team

5 / 5 Share

Jan. 18, 2025

Intuitive and powerful app. I ran into problems and needed some support with the initial setup - I got help straight away. Thanks and looking forward to developing our website further with the help of this app.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We are overjoyed to read your 5-star review praising both PageFly and our support team. Knowing that our app and assistance have been beneficial to you is incredibly rewarding. Your feedback motivates us to strive for excellence in all aspects. If you have any further questions or suggestions, please don't hesitate to reach out. We're here to support you 24/7. Saeed - PageFly Team

5 / 5 Share

Jan. 18, 2025

Great support. i mean the best. not just support they help you learn.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your review with us and this made our day! Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Rest assured that we will keep on improving our services for valued PageFly users like you. Have a wonderful day, and take care! Saeed - PageFly Team

5 / 5 Share

Jan. 17, 2025

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your comprehensive 5-star review! We're delighted to see your amazing review. Your feedback about both aspects of our service is invaluable and helps us maintain our commitment to excellence. Shami - PageFly Team

5 / 5 Share

Jan. 17, 2025

Great app! and great stuff!

Store

GALORYA

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic 5-star review of our app! We're thrilled to hear that it's meeting your needs. Your feedback helps other potential users make informed decisions and encourages us to keep improving. Shami - PageFly Team