All reviews

Rating Breakdown

  • 5
    95% (11,092 ratings)
  • 4
    3% (380 ratings)
  • 3
    0% (42 ratings)
  • 2
    0% (38 ratings)
  • 1
    1% (121 ratings)
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4 / 5 Share

Aug. 31, 2023

仕組みを理解するのに、多少時間はかかりましたが、直感的な操作でデザインが作れるのは、良いところだと思います。 ライブチャットがすぐにつながるため助かっています。 基本英語対応ですが、画像や動画が送れる+翻訳を使いながら意思疎通ができます。 簡単な操作であれば、チャットで指示をもらって自分で修正できました。 コラボレーターリクエストを受け入れることで、操作をしてくれる方がいるのもとても助かりました。ありがとうございます! 何度かライブチャットを利用していますが、親切な対応をしてもらえています。

Store

Panio

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 25, 2023

Lucian and James managed to resolve my technical issue, however the customer service messaging tool needs reviewing, as you are constantly having to repeat your request over and over again as your ticket keeps being passed onto various members of the support team, rather than it being held with one member from start to finish!!

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thank you for taking the time to share your experience with PageFly! We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time. Thank you for choosing our product, and we hope to continue to exceed your expectations in the future. Best regards, Kate - PageFly Customer Success Manager

4 / 5 Share

Aug. 10, 2023

The integration was broken... clicking the link from Shopify resulted in a blank page So I went to the Pagefly site, clicked on Chat, told my woes to the person on the other end, and he or she helped me out. So I give 100% for service. But I wish it hadn't been broken at first.

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly. I feel happy that our support team could assist you. We will improve our app to make it better and better. Please let us know if you need any help. Kate - PageFly Customer Success Manager

4 / 5 Share

Aug. 4, 2023

Thanks for the great customer service, Adrian! He was able to quickly identify the problem and give solutions despite not being able to get into the site. Most just say they need access but he was able to problem-solve despite this. Thanks, man!

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly. I feel happy that our support team could assist you. We will improve our app to make it better and better. Please let us know if you need any help. Kate - PageFly Customer Success Manager

4 / 5 Share

Aug. 1, 2023

Servico al cliente excelente, amables, resolvieron todas mis dudas. Fui asistida de manera eficiente y rapida. Respondieron mis preguntas con fotos, videos y enlaces de como hacerlo.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Muchas gracias por sus comentarios sobre PageFly. Gracias a sus comentarios detallados, podemos saber cómo lo estamos haciendo y qué debemos mejorar. Intentaremos mejorar nuestra aplicación y dar soporte cada vez mejor para servirle. Por favor, no dude en hacérnoslo saber si tiene alguna pregunta o necesita ayuda. ¡Te deseo la mejor de las suertes! PageFly | Kate - Gerente de Éxito del Cliente

4 / 5 Share

July 14, 2023

Great support, it enables Shopify's shopping experience in your design. Looking forward to more integrations with other apps!

Using app

Over 1 year

Total reviews

7

Average rating

4.0

Developer Reply

Thank you so much for your feedback on PageFly. Thanks to your detailed feedback, we can know how we are doing and what we need to improve. We will try to improve our app and support better and better to serve you. Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck! PageFly | Kate - Customer Success Manager

4 / 5 Share

July 13, 2023

Cookie has been super helpful; troubleshooted my issue and went above and beyond and noticed another issue with my website. Whoever is employing her needs to give her a raised. -1 Star mainly because i've been running into quite a few issues with alignment problems (More so coding issues). Mobile view is not the same as my actual mobile device view.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust. We have been continuously striving, to improve the quality of product and services, bringing practical values to return for your trust. Please don't hesitate to contact us anytime if you need any more help. Best regards, PageFly | Kate - Customer Success Manager

4 / 5 Share

July 13, 2023

Good support very helpfull.........................................................................

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for sharing such kind words. We promise that we will keep working hard to make sure that you're always happy with the app and our support. Don't hesitate to reach out through the live chat if you need any help. Warm Regards, Kate | PageFly Customer Success Manager

4 / 5 Share

July 10, 2023

If you want the versatility of a webpage builder with some great templates, look no further! There are a ton of options to work with and the customer service is always willing to help, especially Cookie (the best of them all).

Store

Turf Shield Window Film

Using app

About 2 months

Developer Reply

Hi, I just wanted to say thank You for the words and detailed review you have shared your words. Your review makes a difference and it really provides us a huge encouragement. Please feel free to get back to us anytime. Kate | PageFly Customer Success Manager

4 / 5 Share

July 6, 2023

The builder's versatility, how much control I have over the look of my site, is fantastic... But the best part is the support. I frequently need some help with deeper coding (etc.) issues, and in my experience, 99% of the time they're happy to help.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly. I feel happy that our support team could assist you. We will improve our app to make it better and better. Please let us know if you need any help. Kate - PageFly Customer Success Manager

4 / 5 Share

July 3, 2023

Many options and templates are available, which is great. Sometimes I find it a bit confusing, as when I'm working in the creator mode, the layout looks perfect, but when I go to preview the final page, the layout often is off. In saying that, the team is always quick to help and resolve issues :)

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better. While using PageFly, there are some issues but we are always here for you to help you. Don't hesitate to let us know if you need any assistance. Have a nice day! PageFly | Kate - Customer Success Manager

4 / 5 Share

July 1, 2023

Great builder, all is guided to perform the right way. I created a product page easy and fast. Like the designer flies :)

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your lovely words! We will keep working hard every day to make our support and app better for you. If you have any more questions or need further assistance, feel free to reach out. We're always here to help! Kind regards, Kate | PageFly Customer Success Manager

4 / 5 Share

June 28, 2023

There are no limits to what you can do with this Shopify app! The support is very helpful and spot on with fixing issues - fast most of the time. The respons time is 1 minute to 30 minutes while working on issues. The only minus is, that it is very expensive if you want to create unlimited pages for the website.

Store

Min butik

Using app

5 months

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly. I feel happy that our support team could assist you. We will improve our app to make it better and better. Please let us know if you need any help. Kate - PageFly Customer Success Manager

4 / 5 Share

June 12, 2023

Great for basic design and much more. When getting into deeper needs, you will probably need the paid services.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly. We will improve our app to make it better and better. Please let us know if you need any help. Kate - PageFly Customer Success Manager

4 / 5 Share

June 2, 2023

I could make editing pages even easier, but everything is perfect. Sometimes I cannot put things next to each other.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there, Thank you for taking the time to share your experience with PageFly! We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time. Thank you for choosing our product, and we hope to continue to exceed your expectations in the future. Best regards, Kate - PageFly Customer Success Manager

4 / 5 Share

May 8, 2023

Received Wonderful help from a CRA specialist ! Good place to get help and looking forward into more work in the future.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your feedback on PageFly. Thanks to your feedback, we can know how we are doing and what we need to improve. We will try our best to improve our app and support to serve you better. Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck! PageFly | Kate - Customer Success Manager

4 / 5 Share

May 1, 2023

Molto bravi assistenza veloce. Lin è stata capacissima di aiutarmi e ha risposto a tutte le domande che avevo. soprattutto per quanto riguarda il tracciamento con facebook ads e analytics

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

A nome del team PageFly, grazie mille per averci lasciato una recensione della tua esperienza con PageFly. Sono felice che il nostro team di supporto possa aiutarti. Miglioreremo la nostra app per renderla sempre migliore. Fateci sapere se avete bisogno di assistenza. Kate - Responsabile del successo dei clienti PageFly

4 / 5 Share

May 1, 2023

Kyo helped us with specific page elements/edits, and it was the easiest experience for our team. Kyo was fast, and detailed in his answers which led to us getting 4-5 questions answered and resolved within 10 minutes!! Kyo, thank you for everything!! Our 4-star review is for the app as a whole - Kyo as a customer rep is 5/5!!!

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly. I feel happy that our support team could assist you. We will improve our app to make it better and better. Please let us know if you need any help. Kate - PageFly Customer Success Manager

4 / 5 Share

April 24, 2023

Merci PageFly c'est magnifique apps pour page gratuite , donc je le recommande , il vous donne tout les formations important pour optimiser le page .

Store

FLEX AM

Using app

5 months

Total reviews

4

Average rating

4.5

Developer Reply

Merci beaucoup pour l'avis, c'est une grande motivation pour moi et l'équipe pour nous améliorer. C'est avec plaisir que je vous assiste tout au long de votre parcours avec PageFly. Soyez assuré que nous ferons de notre mieux pour être un meilleur assistant pour vous chaque jour. Passe une bonne journée! Kate - Responsable de la réussite client de PageFly

4 / 5 Share

April 19, 2023

This app is 10x easier than building pages (without code) within shopify, easily linked back into shopify pages. I had an issue with linking typefaces over from Shopify but Nana sent me multiple options to resolve this and was extremely helpful once the issue had been resolved!

Using app

14 days

Total reviews

3

Average rating

4.7

Developer Reply

Hello there, Thank you for taking the time to share your experience with PageFly! We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time. Thank you for choosing our product, and we hope to continue to exceed your expectations in the future. Best regards, Kate - PageFly Customer Success Manager