All reviews

Rating Breakdown

  • 5
    95% (5,440 ratings)
  • 4
    4% (209 ratings)
  • 3
    0% (22 ratings)
  • 2
    0% (17 ratings)
  • 1
    1% (58 ratings)

Reviews with Text

  • 95% (5,443)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 18, 2022

Can be a bit limiting at times, but if you just need simple pages, it works great. Their customer service is really good.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

It has been a pleasure serving you and supplying you with a delightful experience. PageFly is committed to providing our customers with only the highest quality delivered through dedicated customer service. And we hope that we can have the pleasure of providing PageFly for you in the forthcoming years. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 16, 2022

Very good app to make custom pages. Sometimes a bit confusing and I feel it is a bit hard to tweak it exactly as I would like.

Store

balclva

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for choosing PageFly as your choice and we are so happy that you found PageFly helpful. I understand that sometimes there are some issues and you will find it difficult to work on it but we will try our best to improve PageFly day by day to make it easier for you. And PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot. Our support team is always willing to assist you whenever you need so please feel free to let us know if you have any questions or recommendations. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 2, 2022

The app is intuitive and easy to use to build pages for my website. I really appreciate the templates that they have also provided which are all very aesthetically pleasing and easy to navigate.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review, it means a lot to us. It is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. And I'm glad you felt satisfied with PageFly. Customer satisfaction is our number one priority and we are trying our best to bring values. We're happy that you're happy, and we're looking forward to assisting you. PageFly | Kate - Customer Success Manager

4 / 5 Share

July 11, 2022

5 star for their customer service(Cookie). Very swift and effective response. At first, I'm not used to the new app for page builder since I think it was complicated to edit. Now I think t it's useful and come with lots of temples. At this price, it's great. But it still has some limits, such as I can't create a product comparison with images. The table can't insert any images. And the section must have to publish so that I can use it directly again. But if I publish all the small sections I like, the section will be included in the publishable slots. Then I will lose the quota of a page.

Using app

9 months

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for your detailed feedback for us. We always try to bring great support quality to our customers and I am truly happy that I could be able to do this. Regarding your feedback about our app, I did take note and I will forward it to our development team so they can take the time to check and investigate all your comments and improve our app. I truly understand your suggestions and I hope that in the future, we will do more to bring you a more powerful page builder app. Feel free to let us know if you have any concerns, we are always here for you. PageFly | Kate - Customer Success Manager

4 / 5 Share

June 9, 2022

The app is user friendly. There's many tutorials that can help you build your own pages. Support is also super helpful!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! If you have any questions or need help, feel free to contact us at any time at the Live chat window. PageFly | Kate - Customer Success Manager

4 / 5 Share

May 8, 2022

I was introduced to Shopify by necessity. I'm really not a big fan TBH. You can't update themes like Wordpress without rebuilding (so said my theme builder). It's expensive with all the apps etc. and their customer support is friendly but ineffectual for my needs. I took over this site from a previous webmaster who made a mess of things. I had to find a bolt-on solution that made sense as the theme interface and capabilities were limited. In comes in Pagefly. It had the best reviews and was pretty intuitive. I built the first page with the free version to see how I'd like it. I was able to get a complex page done to my client's liking in a platform I was not familiar with. We purchased the plugin and continued on. I generally like the app and was able to dig in pretty quickly. It translates great on mobile. The customer service is quick and pleasant. My general criticisms are as follows (and honestly there could be workarounds that I'm a unfamiliar with, so take this with a grain of salt): 1. I wish I could organize the media library. It quickly becomes a confusing image dump after a bit. Maybe create an add a folder option 2. Saving sections does not mean they are global. You still have to edit one at a time if anything changes. 3. I've used up my allotted 30 Regular pages and need more. If I save as a collections or product page, I don't have the freedom to change the permalink, so it defaults to a Shopify page that I don't want. I'd like to be able to pick and choose between how many page types I want within the plan. To upgrade would be an unacceptable jump in expense for my client. 4. The interface gets buggy after extended use. It can get slow and glitchy or stuck when working down below the fold to where I can't properly edit the section. When this happens, I have to scroll up and click the top section to reset the editor. This is a real time suck. I'm a designer first and a web builder second, so I say this with that caveat in mind. Overall the app is helpful and certainly better than what Shopify offers. I hope they continue to improve and make the user experience something more like an Elementor, which performs almost like an Adobe product.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your feedback, it’s really detailed and helpful for us. I spent a lot of time reading and noting down all feedback you mentioned in your review from the Image Manager and the app interface. All your recommendations and suggestions were noted down and our team will take the time to review them to improve our app. Regarding the saved sections, we did update and they are now the global sections and you can use them everywhere. More detail here: https://help.pagefly.io/manual/saved-section-global-section/ In your review, you also mentioned the pricing plan, we also updated our pricing plan that calculates on slots. You can read more here: https://pagefly.io/blogs/shopify/pagefly-new-pricing-plans We really appreciate your feedback and we are so happy to receive more and more to make PageFly better. Thank you for your trust! PageFly | Kate - Customer Success Manager

4 / 5 Share

April 6, 2022

Customer support is great and the pages themselves are solid. Not the most user friendly to use but certainly not impossible to figure out and with the customer support being as good as it is. I'd recommend this App.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, so glad to see that you are having a good time with PageFly team! Thank you for your detailed feedback, it helps us a lot in improving our app. We hope to serve you better every day to meet our dear customer’s expectations. Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need. Have a nice day, and stay safe! PageFly | Kate - Customer Success Manager

4 / 5 Share

March 8, 2022

I used this app to add a page to my shopify website. I needed support and Maria helped me a great deal.

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences. If you have any questions or need help, feel free to contact us at any time at the Live chat window. PageFly | Kate - Customer Success Manager

4 / 5 Share

Jan. 28, 2022

Our store is built entirely on Pagefly & we love it. Especially the customer support. It's great, they are quick to respond & extremely helpful.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

We are so grateful for your review. Thank you for sharing your feedback with us and the community. Thank you for being with us, this is amazing like you! We really appreciate it if you have any further recommendations for us. Please do not hesitate to contact us via the Live chat whenever you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

Nov. 30, 2021

The app is too complicated to use, it is a litter difficult to use for me. But the customer service is very patient and she helped me solve many problems. I am very grateful to her

Store

Anker

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

On behalf of the PageFly Team, thank you so much for your wonderful review. With your review, we can know how we are doing. PageFly is not easy for new users but along with the support team, we also provide video tutorials as well as documentation for you when you need. Please let us know if you have any questions or need help. PageFly | Kate - Customer Success Manager

4 / 5 Share

Nov. 21, 2021

Still learning to work with the app but already happy about the live online helpdesk ...............

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

We were thrilled to read your review for PageFly. We are so glad that you found PageFly was your choice and we are so happy that our team could be able to support you. I know that PageFly is not easy to use for new users and there are some issues while you are using PageFly but we noted all and we will improve PageFly better for you. Please let us know if you need any assistance. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 29, 2021

It can be a bit confusing/frustrating at times, but the help chat is usually available and someone has always been able to help! Overall, I do recommend!

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

We are so happy when we read your review on the App Store, thank you so much for it. Customer satisfaction is the top priority that we always care about, so we are always trying our best to assist and support to bring the best experience. And we took your feedback to make it important to note and improve our app. We really appreciate it if you have any further recommendations for us. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 14, 2021

I am new to this app, and I have been testing it. Every time I have a question, the support team will answer right away, in a friendly way.

Using app

9 days

Total reviews

2

Average rating

4.0

Developer Reply

Let me take this opportunity to thank you for choosing PageFly for your store. We are proud to welcome your opinion and look forward to serving you in the long run. If you have any questions, please contact us via Livechat, and we will be happy to assist you. Once again, thank you for your communication. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 5, 2021

Great app, amazing support. Really has helped us a lot. The free version is also great. The support team are always available and knowledgeable about the product.

Store

IOTREND

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your detailed review and your time with us. Customer satisfaction is our main priority and we are ecstatic that we met that mark. Our whole team has been trying day and night to improve PageFly and make it better day by day. We are always happy to be able to help you, so if you need help, just let us know by dropping messages in the Live chat. PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 22, 2021

Easy to use, great support and very friendly. Always online and ready to help within few minutes. Only wish that they increased the free plan for more number of page/product inclusions than just 1.

Using app

5 months

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for leaving us feedback on the App Store, we really appreciate your feedback. We are so happy that you chose PageFly and you like our app. This is really a great motivation for my team to improve our app for you. Regarding your feedback about pricing, I will discuss this with my team. Please let us know if you have any questions or recommendations. Have a great day. PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 16, 2021

Very very handy solution for easy (yet advanced) page creation. The support team is on the edge to help you as much as possible. We are still experiencing very few issues in creation details, but we are sure they will go away quickly with the help of the Pagefly team. I recommend this app.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

We really appreciate your detailed feedback on your experience with PageFly. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help. Thank you for your love of PageFly. We know that there are some bugs in using PageFly, we will surely check all cases very carefully to avoid issues that won't happen in the future. We will make PageFly better and better to meet your expectations. Please feel free to contact us via Live chat whenever you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 15, 2021

Great app. Handles a lot of the things we need and is very customizable. It would be great if it had some more integrations with other apps. The support is very solid.

Using app

7 months

Total reviews

8

Average rating

4.6

Developer Reply

Thank you very much for your balanced and fair review of PageFly. We are so glad that your choice is PageFly and we are so happy that our support team could be able to help you. As you mentioned in the review, our team will put more effort into having more integrations with other third-party apps to meet your demand. We are always looking forward to working with you in the future and we really hope that our whole team can have many opportunities to serve you in the future. PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 15, 2021

This app helped me get a page that I needed to be installed, with a quick convenient setup and tutorials. I wish the app had a feature where a customer could have the option to upload a file when submitting via contact form. When I had an issue, chat support was swift about it! They understood my issue and resolved it in less than an hr... Just wow. Thanks guys!

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

We really appreciate your feedback on the app store. Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result. And we truly appreciate your trust in us and look forward to working with you more in the future. Please do not hesitate to contact us via Livechat if you need any assistance. PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 8, 2021

I really enjoy using this builder for custom pages on my shopify store. It gives me great flexibility when it comes to layout and I can tailor all of my pages to suit a specific need. Whenever I have any problems, the support team are always really helpful and quick to fix the issues.

Using app

8 months

Total reviews

5

Average rating

4.8

Developer Reply

We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice and we are so happy that our team could be able to support you. I know that there are some issues while you are using PageFly, we noted all and we will improve PageFly better for you. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 27, 2021

im doing 4 stars: 5 stars or more for customer service because they really stand out from the rest of apps inm shopify in this matter, and 3-4 for the inside features... once you want something that is not so basic, you can find some trouble integrating with custom features...

Using app

6 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for your updated review, this means a lot to us. We are so grateful that you give us an opportunity to assist you with the issues you have. We always aim to bring the best support service and I’m so happy that we could do this for you. Regarding the issue in our app, we will be checking it carefully again and improving it in the app. Our team is always available 24/7 so please let us know if you have any questions or need help. PageFly | Kate - Customer Success Manager