All reviews

Rating Breakdown

  • 5
    95% (10,856 ratings)
  • 4
    3% (376 ratings)
  • 3
    0% (42 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (115 ratings)
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4 / 5 Share

March 23, 2023

Good app with excellent support. The app could be a little more user-friendly while designing pages. Would have given 5 stars otherwise.

Using app

Over 1 year

Total reviews

2

Average rating

2.5

Developer Reply

Thank you so much for the generous review. It means a lot to me and our team at PageFly. We will try our best to improve our app better as you expect. Please don't hesitate to drop us a message any time you need help, we will support you anytime you need us. Kate - PageFly Customer Success Department

4 / 5 Share

March 22, 2023

To be honest, I wish some things would be more obvious sometimes, but the support is super nice, friendly, quick and helpful. 100% would recommend.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for the generous review. It means a lot to me and our team at PageFly. We will try our best to improve our app better. Please don't hesitate to drop us a message any time you need help, we will assist you anytime you need us. Have a great day! Kate - PageFly Customer Success Department

4 / 5 Share

Sept. 26, 2023

I'm really impressed by the customizability of PageFly, but more importantly I'm floored by the customer support. The team at PageFly will go the extra step to help you with custom coding if you want to do something extra. They even helped me with a code issue I had with a Shopify template before I started even using PageFly. It's almost like you have your own dev team. With that level of support, it makes the subscription to PageFly so worth it! Plus, they even give you feed back on your Shopify pages and give you tips on how to increase conversions, and the advice is not too shabby. Would love it if their tips go further into customer psychology and UI/UX tips, but that's just me being spoiled haha. I think PageFly is already going above and beyond. Love it. Love the product and the service.

Store

INÉ

Using app

7 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi Stephanie, Thank you so much for your amazing review on App Store. I'm over the moon to know that you love both our app and service. We are very grateful to have you as one of our beloved customers. So we will keep on improving our app and service to make sure you have the best experience with PageFly. In case of any questions, feel free to contact us anytime. Once again, thank you a lot for your love and faith in us. We really wish you a successful business with PageFly. Best wishes, Zee | PageFly Team

4 / 5 Share

March 1, 2023

It has been good. Quite easy to use & customer service are usually super helpful and very patient. But some of the alignments are hard to grasp. Especially when it comes to aligning them in "Desktop", "laptop" & "tablet". As the ratios are always buggy when it comes to the live paged vs editing page

Store

Hushbee

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for sharing such kind words. We promise that we will keep working hard to make sure that you're always happy with the app and our support. Don't hesitate to reach out through the live chat if you need any help. Warm Regards, Kate | PageFly Customer Success Manager

4 / 5 Share

July 19, 2024

Good app, but definitely has its faults/bugs/quirks. I have a large website, with multiple pages. Unfortunately, you cannot have two editors open at the same time otherwise the images randomly resize on the page - seems like a bad design. Definitely room for improvement. That being said, the staff are always very helpful and readily available via the chat.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Rest assured that we will keep on improving our services for valued PageFly users like you. Have a wonderful day, and take care! Best Regards, Kate | PageFly Customer Success Manager

4 / 5 Share

Feb. 24, 2023

The support is very accessible and they answer quickly, they answer all your questions and if they don't have them at that moment they pass you to specialized people.

Store

Onpost

Using app

9 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for your feedback. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us. Our support team is online 24/7 on live chat so feel free to let us know if you need any assistance. Kate - PageFly Customer Success Manager

4 / 5 Share

Dec. 19, 2022

Great app with some limitations if you want to have dynamic content inputs, any CMS functionality, etc., but learning curve is perfect for non-technical team members and designers, while still providing the option to add custom code and tweaks. Support is also top-notch.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for leaving us this review for your experience with PageFly. It's great to know that you enjoy our app. We also noted down what you mentioned in the feedback to improve our app better. Please let us know if you need our support. Have a great day! PageFly | Kate - Customer Success Manager

4 / 5 Share

Dec. 14, 2022

I was not convinced by the app, but the service customer is on point. Lam from the customer service help me to fix the issue that I have. Thank you a lot

Store

Zeno

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

On behalf of the PageFly Team, thank you for your feedback for your experience with PageFly. This is a motivation for us to improve our app better to make it easy to use and more useful for you. Please let us know if you have any questions or need help. Have a great day! PageFly | Kate - Customer Success Manager

4 / 5 Share

Dec. 1, 2022

Had a really positive experience with pagefly. For a shopify novice, creating great looking webpages was a smooth ride once you get a hang of the system. Had a bug with the cart not getting updated, - victor was super responsive and efficient to do the bug fix. Great tool.

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better. While using PageFly, there are some issues but we are always here for you to help you. Don't hesitate to let us know if you need any assistance. Have a nice day! PageFly | Kate - Customer Success Manager

4 / 5 Share

Nov. 21, 2022

I'm really glad, I have chosen PageFly, not because of the app itself. I'm glad and thankful for the support. The support in this app is always there, pretty fast replying, always solving the issues, if they can be solved. There are some features missing and you have to learn by doing (and being helped by the support), but step by step, I'm building my store and I'm pretty happy to do it with this app. The 4/5 stars are, because I miss a few functions, that would improve the workflow like syncing elements to change them at the same time or being able to edit metafield text, how they are displayed (confusing in the editor, but right in the live page) and other metafield related functions, that could improve the app A LOT. By to sum up, almost everything has it solution and you can do most of that, what you're willing to do (with support help).

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

On behalf of the PageFly Team, thank you so much for your review! Your feedback means a lot to us and we will definitely improve our app better. Your satisfaction is our mission and we will try our best to bring to you great experiences! Feel free to let us know if you have any questions or need help. PageFly | Kate - Customer Success Manager

4 / 5 Share

Nov. 16, 2022

SAV parfait ! Merci pour votre aide et vos conseils dans l'amélioration de notre UI et ses aspects techniques. Un plaisir d'échanger :)

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

Merci beaucoup pour votre critique honnête. Nous l'apprécions vraiment et continuerons d'essayer chaque jour de mieux vous servir. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous le faire savoir ! PageFly | Kate - Customer Success Manager

4 / 5 Share

Nov. 8, 2022

We used this app to build some of our website pages, I had trouble updating our address listed on our contact us page and Lin was outstanding in helping to resolve our issue. I was able to jump on a chat conversation which was convenient and she immediately knew where to go to update the address and completed the update for us. She also showed us where to go in the future to update the address if we ever needed to. She provided great explanation and communication. Definitely recommend PageFly as the app itself and the customer service / support is great.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your feedback on PageFly. Thanks to your detailed feedback, we can know how we are doing and what we need to improve. We will try to improve our app and support better and better to serve you. Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck! PageFly | Kate - Customer Success Manager

4 / 5 Share

Nov. 2, 2022

It is quite easy to learn, and has been very beneficial to creating pages for my website. Occasionally there was some minor glitches, however their great customer service provided the resources I needed in order to fix & fulfill my desired outcomes.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your feedback on PageFly. Thanks to your feedback, we can know how we are doing and what we need to improve. Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck! PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 24, 2022

On the one hand, the support you get is good. Touqir has helped me solved the problems I had with the connection to my provider's sign up form. On the other hand, it's a pitty their free service is so limited, I wish I could do more with them. Thanks again for the help.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust. We have been continuously striving, to improve the quality of product and services, bringing practical values to return for your trust. Please don't hesitate to contact us anytime if you need any more help. Best regards, PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 21, 2022

We use Pagefly to make our website nicer. It is easy to use and the customer service you get on chat is off-the-charts awesome! I think I have dealt with at least 6 or so different chat members from Pagefly and everyone is so nice and helpful. Great Job Paula, Vish, Andy, Nonso....I know I missed others but thank you.

Using app

Over 1 year

Total reviews

9

Average rating

4.9

Developer Reply

Thank you so much for your feedback. We are pleased to hear that the quality of our support made you satisfied. Customer satisfaction is always our responsibility. So rest assured that your issue will always be resolved when contacting our Live Chat Support. Best regards, PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 6, 2022

They are always supportive to my problems! I use pagefly to customise my product page and add components that i cannot find in shopify. Sometimes there are problem with the page but with the help of the 24/7 support i was able to solve everything.

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust. We have been continuously striving, to improve the quality of product and services, bringing practical values to return for your trust. Please don't hesitate to contact us anytime if you need any more help. We are always here for you whenever you need us. Best regards, PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 23, 2022

I rally like the support because they always are ready to help. But I have problems with using the features. For me the most important is mobile. This app is responsive but on mobile, all graphics I prepared do not look well. Need to always rech out the support.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your feedback. I’m really happy to hear that you’re satisfied with our support quality! I understand that sometimes you will meet difficulties while working on the pages but we are here 24/7 to help you figure it out. Also, we will try our best every day to improve PageFly so please stay with us! Regards, PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 15, 2022

The supporting service was amazing, that's what a client wants. Also the page and the import and export options work really good.

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your feedback. We are pleased to hear that the quality of our support is great and the import/export functions are helpful to you. The customer satisfaction is always our responsibility. So rest assured that your issue will always be resolved when contacting our Live Chat Support. Best, PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 8, 2022

Félicitations à l'équipe PageFly ! Je suis contente de voir la belle page que votre application m'a construite. À tous les nouveaux comme moi, je vous conseille d'utiliser cette application.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Mes sincères remerciements pour votre avis. Vos commentaires sont très importants pour nous et nous ferons de notre mieux pour gagner votre confiance. Nous nous efforçons continuellement d'améliorer la qualité des produits et services, en fournissant des valeurs pratiques pour votre confiance. N'hésitez pas à nous contacter à tout moment si vous avez besoin d'une assistance supplémentaire. PageFly | Kate, directrice de la réussite client.

4 / 5 Share

Sept. 5, 2022

Learning PageFly is pretty simple and their customer service is amazing! Thx Dan and Sani for helping me! I really appreciate your time and expertise.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

It has been a pleasure serving you and supplying you with a delightful experience. PageFly is committed to providing our customers with only the highest quality delivered through dedicated customer service. And we hope that we can have the pleasure of providing PageFly for you in the forthcoming years. PageFly | Kate - Customer Success Manager