All reviews

Rating Breakdown

  • 5
    95% (11,092 ratings)
  • 4
    3% (380 ratings)
  • 3
    0% (42 ratings)
  • 2
    0% (38 ratings)
  • 1
    1% (121 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 23, 2022

I rally like the support because they always are ready to help. But I have problems with using the features. For me the most important is mobile. This app is responsive but on mobile, all graphics I prepared do not look well. Need to always rech out the support.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your feedback. I’m really happy to hear that you’re satisfied with our support quality! I understand that sometimes you will meet difficulties while working on the pages but we are here 24/7 to help you figure it out. Also, we will try our best every day to improve PageFly so please stay with us! Regards, PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 15, 2022

The supporting service was amazing, that's what a client wants. Also the page and the import and export options work really good.

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your feedback. We are pleased to hear that the quality of our support is great and the import/export functions are helpful to you. The customer satisfaction is always our responsibility. So rest assured that your issue will always be resolved when contacting our Live Chat Support. Best, PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 8, 2022

Félicitations à l'équipe PageFly ! Je suis contente de voir la belle page que votre application m'a construite. À tous les nouveaux comme moi, je vous conseille d'utiliser cette application.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Mes sincères remerciements pour votre avis. Vos commentaires sont très importants pour nous et nous ferons de notre mieux pour gagner votre confiance. Nous nous efforçons continuellement d'améliorer la qualité des produits et services, en fournissant des valeurs pratiques pour votre confiance. N'hésitez pas à nous contacter à tout moment si vous avez besoin d'une assistance supplémentaire. PageFly | Kate, directrice de la réussite client.

4 / 5 Share

Sept. 5, 2022

Learning PageFly is pretty simple and their customer service is amazing! Thx Dan and Sani for helping me! I really appreciate your time and expertise.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

It has been a pleasure serving you and supplying you with a delightful experience. PageFly is committed to providing our customers with only the highest quality delivered through dedicated customer service. And we hope that we can have the pleasure of providing PageFly for you in the forthcoming years. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 29, 2022

I was getting a liquid error that I could not get rid of after uninstalling it. Kate was super sweet and reached out.

Store

Annataa

Using app

--

Total reviews

8

Average rating

3.4

Developer Reply

Thank you so much for updating your review. I feel so grateful to know that everything is sorted out for you. Once again, thank you for your updated review and your response to my email. Please kindly let us know if you need any assistance, we are always here for you. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 24, 2022

Love this app thus far - gives me freedom to edit my pages! Just hope the templates are a bit more updated & maybe more plan options :)

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

I just wanted you to know that we truly enjoy serving you and feel honored to be your chosen app. Your business is much appreciated, and we will do our very best to continue to meet your expectations. Thanks again! We look forward to serving you for many years to come. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 18, 2022

Can be a bit limiting at times, but if you just need simple pages, it works great. Their customer service is really good.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

It has been a pleasure serving you and supplying you with a delightful experience. PageFly is committed to providing our customers with only the highest quality delivered through dedicated customer service. And we hope that we can have the pleasure of providing PageFly for you in the forthcoming years. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 16, 2022

Very good app to make custom pages. Sometimes a bit confusing and I feel it is a bit hard to tweak it exactly as I would like.

Store

balclva

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for choosing PageFly as your choice and we are so happy that you found PageFly helpful. I understand that sometimes there are some issues and you will find it difficult to work on it but we will try our best to improve PageFly day by day to make it easier for you. And PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot. Our support team is always willing to assist you whenever you need so please feel free to let us know if you have any questions or recommendations. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 2, 2022

The app is intuitive and easy to use to build pages for my website. I really appreciate the templates that they have also provided which are all very aesthetically pleasing and easy to navigate.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review, it means a lot to us. It is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. And I'm glad you felt satisfied with PageFly. Customer satisfaction is our number one priority and we are trying our best to bring values. We're happy that you're happy, and we're looking forward to assisting you. PageFly | Kate - Customer Success Manager

4 / 5 Share

July 15, 2022

Tive um problema com o pixel na landing page, mas o suporte ajudou e resolveu problema rapidamente! A única coisa que poderia melhorar no app seria publicar mais páginas gratuitas!

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi, In the first few words, I would like to thank you for your detailed feedback to PageFly. Your feedback lets us know how we are doing and we always need to try our best to improve PageFly better and better. If you need any assistance, please directly chat with us via Live chat, we are always happy to help you. Kate | PageFly Team

4 / 5 Share

July 11, 2022

5 star for their customer service(Cookie). Very swift and effective response. At first, I'm not used to the new app for page builder since I think it was complicated to edit. Now I think t it's useful and come with lots of temples. At this price, it's great. But it still has some limits, such as I can't create a product comparison with images. The table can't insert any images. And the section must have to publish so that I can use it directly again. But if I publish all the small sections I like, the section will be included in the publishable slots. Then I will lose the quota of a page.

Using app

9 months

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for your detailed feedback for us. We always try to bring great support quality to our customers and I am truly happy that I could be able to do this. Regarding your feedback about our app, I did take note and I will forward it to our development team so they can take the time to check and investigate all your comments and improve our app. I truly understand your suggestions and I hope that in the future, we will do more to bring you a more powerful page builder app. Feel free to let us know if you have any concerns, we are always here for you. PageFly | Kate - Customer Success Manager

4 / 5 Share

June 9, 2022

The app is user friendly. There's many tutorials that can help you build your own pages. Support is also super helpful!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! If you have any questions or need help, feel free to contact us at any time at the Live chat window. PageFly | Kate - Customer Success Manager

4 / 5 Share

May 8, 2022

I was introduced to Shopify by necessity. I'm really not a big fan TBH. You can't update themes like Wordpress without rebuilding (so said my theme builder). It's expensive with all the apps etc. and their customer support is friendly but ineffectual for my needs. I took over this site from a previous webmaster who made a mess of things. I had to find a bolt-on solution that made sense as the theme interface and capabilities were limited. In comes in Pagefly. It had the best reviews and was pretty intuitive. I built the first page with the free version to see how I'd like it. I was able to get a complex page done to my client's liking in a platform I was not familiar with. We purchased the plugin and continued on. I generally like the app and was able to dig in pretty quickly. It translates great on mobile. The customer service is quick and pleasant. My general criticisms are as follows (and honestly there could be workarounds that I'm a unfamiliar with, so take this with a grain of salt): 1. I wish I could organize the media library. It quickly becomes a confusing image dump after a bit. Maybe create an add a folder option 2. Saving sections does not mean they are global. You still have to edit one at a time if anything changes. 3. I've used up my allotted 30 Regular pages and need more. If I save as a collections or product page, I don't have the freedom to change the permalink, so it defaults to a Shopify page that I don't want. I'd like to be able to pick and choose between how many page types I want within the plan. To upgrade would be an unacceptable jump in expense for my client. 4. The interface gets buggy after extended use. It can get slow and glitchy or stuck when working down below the fold to where I can't properly edit the section. When this happens, I have to scroll up and click the top section to reset the editor. This is a real time suck. I'm a designer first and a web builder second, so I say this with that caveat in mind. Overall the app is helpful and certainly better than what Shopify offers. I hope they continue to improve and make the user experience something more like an Elementor, which performs almost like an Adobe product.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your feedback, it’s really detailed and helpful for us. I spent a lot of time reading and noting down all feedback you mentioned in your review from the Image Manager and the app interface. All your recommendations and suggestions were noted down and our team will take the time to review them to improve our app. Regarding the saved sections, we did update and they are now the global sections and you can use them everywhere. More detail here: https://help.pagefly.io/manual/saved-section-global-section/ In your review, you also mentioned the pricing plan, we also updated our pricing plan that calculates on slots. You can read more here: https://pagefly.io/blogs/shopify/pagefly-new-pricing-plans We really appreciate your feedback and we are so happy to receive more and more to make PageFly better. Thank you for your trust! PageFly | Kate - Customer Success Manager

4 / 5 Share

April 6, 2022

Customer support is great and the pages themselves are solid. Not the most user friendly to use but certainly not impossible to figure out and with the customer support being as good as it is. I'd recommend this App.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, so glad to see that you are having a good time with PageFly team! Thank you for your detailed feedback, it helps us a lot in improving our app. We hope to serve you better every day to meet our dear customer’s expectations. Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need. Have a nice day, and stay safe! PageFly | Kate - Customer Success Manager

4 / 5 Share

March 25, 2022

Efficient customer service, I appreciate that! Some problems with the compatibility can be easily handled and rarely occur.

Store

Kalani

Using app

17 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you for making our day,! Our words are our great motivation to keep us on our track and improve ourselves better every day. We promise to continuously develop both our app and our service to meet your higher expectations. Thank you for choosing to be a part of PageFly! PageFly | Kate - Customer Success Manager

4 / 5 Share

March 8, 2022

I used this app to add a page to my shopify website. I needed support and Maria helped me a great deal.

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences. If you have any questions or need help, feel free to contact us at any time at the Live chat window. PageFly | Kate - Customer Success Manager

4 / 5 Share

March 1, 2022

Really useful app, good and quick customer support when you're stuck. Some minor glitches sometimes but nothing essential. Happy to use Pagefly!

Store

Stolp

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for choosing PageFly for your store and we are so glad that you enjoy using PageFly. Thank you for your feedback, we understand that there are some issues while using PageFly. We will try our best to improve PageFly to make it work more smoothly for you. PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot. Our support team is always willing to assist you whenever you need so please feel free to let us know if you need any assistance. PageFly | Kate - Customer Success Manager

4 / 5 Share

Feb. 18, 2022

utilisée pour réaliser une page que notre template ne pouvait as nous fournir, j'ai trouvé l'application particulièrement utile. Ce qu'elle pourrait perdre en simplicité, elle le gagne grandement en liberté d'action, en plus de permettre d'ajouter des bouts de sites provenant d'autres plateformes Par contre, l'usage de l'anglais est le minimum requis pour utiliser correctement l'application. Le service technique est très rapide. J'ai reçu Zee, elle a été très rapide et courtoise avec moi, en plus de sa patience.

Using app

9 months

Total reviews

6

Average rating

3.5

Developer Reply

Bonjour, merci beaucoup d'avoir choisi PageFly pour votre boutique et nous sommes ravis que vous ayez trouvé PageFly utile. PageFly donne toujours la priorité à la satisfaction du client et nous essayons toujours de le faire tout le temps, donc vos commentaires nous permettent de savoir comment nous nous en sortons, merci beaucoup. Nous améliorons constamment notre application pour la rendre meilleure. Notre équipe d'assistance est toujours prête à vous aider chaque fois que vous en avez besoin, alors n'hésitez pas à nous faire savoir si vous avez des questions ou des recommandations. PageFly | Kate - Responsable de la réussite client

4 / 5 Share

Feb. 15, 2022

It's so easy to build pages using PageFly. I had no previous experience and managed to build a website from scratch. There are some bugs here and there, but the support is always willing to help. If the Customer Support Agent can't a member of the Development team jumps right in and the issue is fixed.

Using app

9 months

Total reviews

2

Average rating

2.5

Developer Reply

It was our pleasure to support and make you feel comfortable. While we typically pride ourselves on doing everything we can to make you happy, it’s clear that we fell short here but we will try our best to improve our app to avoid issues/ bugs as much as possible to make you satisfied more and more. Please feel free to let us know if you need any assistance, we are right here for you! PageFly | Kate - Customer Success Manager

4 / 5 Share

Jan. 28, 2022

Our store is built entirely on Pagefly & we love it. Especially the customer support. It's great, they are quick to respond & extremely helpful.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

We are so grateful for your review. Thank you for sharing your feedback with us and the community. Thank you for being with us, this is amazing like you! We really appreciate it if you have any further recommendations for us. Please do not hesitate to contact us via the Live chat whenever you have any questions. PageFly | Kate - Customer Success Manager