All reviews

Rating Breakdown

  • 5
    95% (10,856 ratings)
  • 4
    3% (376 ratings)
  • 3
    0% (42 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (115 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 2, 2021

A pretty good option for custom site builds in Shopify, but it still has a way to go in terms of being a design tool. I'm used to a lot more freedom in movement and layering in my websites, so there's plenty of room for improvement. Good customer service for any issues I came across.

Using app

10 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for choosing PageFly as your choice and we are so happy that you found PageFly helpful. We are always trying to do research to improve PageFly to make it easier for you. And PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot. Our support team is always willing to assist you whenever you need so please feel free to let us know if you have any questions or recommendations. PageFly | Kate - Customer Success Manager

4 / 5 Share

Dec. 1, 2021

The app is a great option for someone who is used to working with other page builders platforms (Squarespace) The customer service is very quick and helpful! Emad was super helpful and helped with edits live.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

We are grateful that you took the time out to leave us a review on the app store. It means a lot to me and my team. We have been trying our best to make it easier to use and develop many useful features. And our support team is here to help you, feel free to let us know if you have any questions or need help. PageFly | Kate - Customer Success Manager

4 / 5 Share

Nov. 30, 2021

The app is too complicated to use, it is a litter difficult to use for me. But the customer service is very patient and she helped me solve many problems. I am very grateful to her

Store

Anker

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

On behalf of the PageFly Team, thank you so much for your wonderful review. With your review, we can know how we are doing. PageFly is not easy for new users but along with the support team, we also provide video tutorials as well as documentation for you when you need. Please let us know if you have any questions or need help. PageFly | Kate - Customer Success Manager

4 / 5 Share

Nov. 21, 2021

Still learning to work with the app but already happy about the live online helpdesk ...............

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

We were thrilled to read your review for PageFly. We are so glad that you found PageFly was your choice and we are so happy that our team could be able to support you. I know that PageFly is not easy to use for new users and there are some issues while you are using PageFly but we noted all and we will improve PageFly better for you. Please let us know if you need any assistance. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 29, 2021

It can be a bit confusing/frustrating at times, but the help chat is usually available and someone has always been able to help! Overall, I do recommend!

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

We are so happy when we read your review on the App Store, thank you so much for it. Customer satisfaction is the top priority that we always care about, so we are always trying our best to assist and support to bring the best experience. And we took your feedback to make it important to note and improve our app. We really appreciate it if you have any further recommendations for us. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 14, 2021

I am new to this app, and I have been testing it. Every time I have a question, the support team will answer right away, in a friendly way.

Using app

9 days

Total reviews

2

Average rating

4.0

Developer Reply

Let me take this opportunity to thank you for choosing PageFly for your store. We are proud to welcome your opinion and look forward to serving you in the long run. If you have any questions, please contact us via Livechat, and we will be happy to assist you. Once again, thank you for your communication. PageFly | Kate - Customer Success Manager

4 / 5 Share

Oct. 5, 2021

Great app, amazing support. Really has helped us a lot. The free version is also great. The support team are always available and knowledgeable about the product.

Store

IOTREND

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your detailed review and your time with us. Customer satisfaction is our main priority and we are ecstatic that we met that mark. Our whole team has been trying day and night to improve PageFly and make it better day by day. We are always happy to be able to help you, so if you need help, just let us know by dropping messages in the Live chat. PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 29, 2021

Really like the use ability and the customer service was amazing, still using the app and getting used to the features

Using app

10 months

Total reviews

2

Average rating

4.0

Developer Reply

We are so grateful for your review. Thank you for sharing your feedback with us and the community. It was our pleasure to support and make you feel comfortable. While we typically pride ourselves on doing everything we can to make you happy, it’s clear that we fell short here. We know that for new users, PageFly is not too friendly but we will try more to make it better. We are here anytime you need us so please feel free to discover PageFly and let us know if you have any questions or need any assistance. We really appreciate it if you have any further recommendations for us. PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 27, 2021

The app is great, I just wish there was an easier way to edit the mobile version, as it doesn't always match the editing of the other devises. Customer service is great!

Store

Scheeq

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

We are so happy when we read your feedback us. Our top mission is to provide the best experiences for customers and we are so happy that we could be able to support you. We know that sometimes when using PageFly, there will be some issues, but we will try our best to fix and avoid the same issues in the future. Please do not hesitate to contact us via Live chat whenever you have any questions. We are always happy to assist you. PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 22, 2021

Easy to use, great support and very friendly. Always online and ready to help within few minutes. Only wish that they increased the free plan for more number of page/product inclusions than just 1.

Using app

Over 1 year

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for leaving us feedback on the App Store, we really appreciate your feedback. We are so happy that you chose PageFly and you like our app. This is really a great motivation for my team to improve our app for you. Regarding your feedback about pricing, I will discuss this with my team. Please let us know if you have any questions or recommendations. Have a great day. PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 16, 2021

Very very handy solution for easy (yet advanced) page creation. The support team is on the edge to help you as much as possible. We are still experiencing very few issues in creation details, but we are sure they will go away quickly with the help of the Pagefly team. I recommend this app.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

We really appreciate your detailed feedback on your experience with PageFly. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help. Thank you for your love of PageFly. We know that there are some bugs in using PageFly, we will surely check all cases very carefully to avoid issues that won't happen in the future. We will make PageFly better and better to meet your expectations. Please feel free to contact us via Live chat whenever you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 15, 2021

Great app. Handles a lot of the things we need and is very customizable. It would be great if it had some more integrations with other apps. The support is very solid.

Using app

7 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you very much for your balanced and fair review of PageFly. We are so glad that your choice is PageFly and we are so happy that our support team could be able to help you. As you mentioned in the review, our team will put more effort into having more integrations with other third-party apps to meet your demand. We are always looking forward to working with you in the future and we really hope that our whole team can have many opportunities to serve you in the future. PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 15, 2021

This app helped me get a page that I needed to be installed, with a quick convenient setup and tutorials. I wish the app had a feature where a customer could have the option to upload a file when submitting via contact form. When I had an issue, chat support was swift about it! They understood my issue and resolved it in less than an hr... Just wow. Thanks guys!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

We really appreciate your feedback on the app store. Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result. And we truly appreciate your trust in us and look forward to working with you more in the future. Please do not hesitate to contact us via Livechat if you need any assistance. PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 8, 2021

I really enjoy using this builder for custom pages on my shopify store. It gives me great flexibility when it comes to layout and I can tailor all of my pages to suit a specific need. Whenever I have any problems, the support team are always really helpful and quick to fix the issues.

Using app

Over 3 years

Total reviews

4

Average rating

4.8

Developer Reply

We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice and we are so happy that our team could be able to support you. I know that there are some issues while you are using PageFly, we noted all and we will improve PageFly better for you. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly. PageFly | Kate - Customer Success Manager

4 / 5 Share

Sept. 6, 2021

Ha sido difícil la primera configuración con mi tema. Se ha podido arreglar pero hay que considerar que al principio puede haber muchos errores de compatibilidad. El equipo de soporte es muy atento y ha podido solucionar todo. Y tiene muchas funciones. Creo sólo sería hacer muchas pruebas antes de publicar las páginas.

Store

IKCHA

Using app

26 days

Total reviews

10

Average rating

4.9

Developer Reply

We are so happy when we receive your feedback, it means the whole world to all of us. We took all your feedback and we will improve what we are missing. Our Support team is always willing to help you whenever you need, and your satisfaction is what we always try to achieve. We also have been trying so hard to improve our app to make PageFly as a helpful and powerful app for you. Let us know if you have any questions. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 27, 2021

im doing 4 stars: 5 stars or more for customer service because they really stand out from the rest of apps inm shopify in this matter, and 3-4 for the inside features... once you want something that is not so basic, you can find some trouble integrating with custom features...

Using app

6 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for your updated review, this means a lot to us. We are so grateful that you give us an opportunity to assist you with the issues you have. We always aim to bring the best support service and I’m so happy that we could do this for you. Regarding the issue in our app, we will be checking it carefully again and improving it in the app. Our team is always available 24/7 so please let us know if you have any questions or need help. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 4, 2021

The support is very friendly and the app allows you to customize your pages well. There is a bit of a learning curve, but you can always ask support to help you. I find it a bit fiddly to work with but the pages end up looking great! Thanks to Pagefly for helping me with my site layout!

Using app

About 1 year

Total reviews

4

Average rating

3.8

Developer Reply

We are grateful that you took the time out to leave us a review. As you mentioned in your review, we understand that sometimes, there are some issues when using PageFly and you can find it a bit fiddly to work with, therefore, we have been trying our best to make it easier to use and develop many useful features. And our support team is here to help you, feel free to let us know if you have any questions or need help. PageFly | Kate - Customer Success Manager

4 / 5 Share

Aug. 1, 2021

Sono molto soddisfatto di questa app, abbastanza facile da usare, ottimo anche il piano free che permette di fare uno store semplice ed inoltre molto veloce ed ottimo anche il customer service. Unica cosa migliorabile è sicuramente l'interfaccia, dove alcune funzioni di spostamento delle sezioni sono un pò più laboriose.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

We are so happy when we receive your review on the app store, it means the whole world to all of us. Our Support team is always willing to help you whenever you need, and your satisfaction is what we always try to bring. And we are so happy that we could be able to help you with your issues. Regarding the feedback about the user interface, I will be working with my team to improve it and make PageFly more user-friendly and easy to use. Let us know if you have any questions or need our assistance. PageFly | Kate - Customer Success Manager

4 / 5 Share

July 31, 2021

i like the fact that the chat feature is easy to contact support and the support team really stays on with you until your problem is solved.

Using app

9 months

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for choosing and using PageFly. We are so happy that you found the support team helpful for you, this is what we are always trying to achieve because customer satisfaction is our mission. We really want to know more about your feedback and recommendations for our app so please let us know if you have any further questions or requests and comments via Live chat. Thank you for your time with us, have a great day! PageFly | Kate - Customer Success Manager

4 / 5 Share

July 9, 2021

This app has really helped me with creating the exact website that I want, and has given me a lot more freedom than the regular Shopify editor. For me it was however a bit of a long learning curve in the beginning. There are some issues occasionally, but the chat support has always been incredibly fast, kind and helpful!

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for such generous feedback to PageFly. Your review is really incredible for us. We understand that many new customers could find it difficult to understand and use PageFly for the first time so we are trying to make PageFly more friendly. Along with this, we have been developing many helpful functions and features. Your feedback really means a lot to our PageFly team. We would really appreciate it if you could share with us any further recommendations. Please feel free to let us know if you have any questions or need help. PageFly | Kate - Customer Success Manager