PageSpeed & Image Optimiser

April 18, 2025

Company will not reply to any messages or emails. Update: Only after I left 1-star review, the company did respond with a brief message that didn't clearly answer my question, and then asked me to change my review, but has not replied to my follow up question. I am now trying to use the compress images feature, but an error pops up that I can't read. I believe it wants to ask for more money. As others have said, I also discovered this app is charging me usage charges which are not disclosed anywhere. Update #2: I changed the review from 1 to 3 stars. Someone from the app replied to me and pointed out where the additional usage charges are displayed. I don't recall ever seeing this before, but it is there now. The app did improve the speed of my store, but the extra usage charges, bugs with compressing more than 1,000 images, and limited customer service mean it's not a 5-star app.

Feb. 15, 2025

Worst customer service I have ever experienced. I have been reaching out trying to get help with numerous things since I started using the app and I have never received a response.

Jan. 16, 2025

I think no one is working on this. I was interested in purchasing the paid plan, but for 4 business days I received 0 support.

Jan. 8, 2025

I’m not going to give them a 1-star as some did because that seems petty. The app seems to work, although I’ve been trusting their analytics to tell me that. My concern is that they have "usage charges," but I have no idea what they’re for. I searched both the FAQ and documentation for "usage," but got nothing. I sent an email asking, but never got a response. I see a number of other reviews that mention this too and, for the record, I’ve checked my junk mail folders. Because of this and the general need to cut back on paid apps, I’m uninstalling

Nov. 19, 2024

Terrible support, due to no support, removed the app and it left code in the site that broke features in my store. Had Shopify support involved with the issue and they responded several days later "we refunded the customer" leaving no regard to get the code removed from my website.

Nov. 14, 2024

It does nothing for my store. I canceling before the free trail is up.

Nov. 2, 2024

Saw this on Youtube and it helped me to increase my pagespeed score

Nov. 2, 2024

It works as described in the video. Simply setup and easy to use.

Nov. 1, 2024

Altdaten im Quellcode nach löschen der App. Das führte zu verschiedenen Shop Fehler. Es wurde unteranderem kein Favicon mehr angezeigt und andere Apps wurde im Hintergrund blockiert (z.b. Klaviyo). Damit ist man praktisch gezwungen, die App dauerhaft zu nutzen, weil es sonst zu Problemen im Shop kommt.

Oct. 31, 2024

Good app. can highly recommend it.

Oct. 31, 2024

Flash speed is great. Their support helped me out quickly to solve some issues I had in the beginning.

Oct. 30, 2024

Works as expected. Thank you

Oct. 30, 2024

One of the best apps to optimise speed. Easy to use and you get results directly

Oct. 29, 2024

Can’t say anything negative about it. Marc & Matiss helped me to fix a few bugs I had in the beginning, since then it works great

Oct. 29, 2024

Good app that also includes image optimisations. 100 are free each month, but the price per image is cheap.

Oct. 12, 2024

At first I had problems using the app but the live chat was really helpful and helped me to improve my store.

Oct. 11, 2024

The results are promising. I will keep the app installed for another few weeks and then review again.

Oct. 11, 2024

I have tested several other speed apps and this one gave the best results on pagespeed. Thank you.

Oct. 10, 2024

Does what it says, also the price is really fair. I can’t complain.

Oct. 10, 2024

My speed score went from 45 to 90+. Especially the image optimization is helpful.