Parcel2Go
Ship your sold items with Smart Send
Rating
3.5
feedback
30
chart
#557
All reviews
Rating Breakdown
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Feb. 7, 2025
Very Good, easy to use. Only thing we would change is the tracking to be the couriers site and not parcels2go site. Competitively priced and lots of options to send. Customer service is very easy to use and always sort any issues we have had in the past promptly.
Feb. 14, 2025
Imports items in quickly, offers v.good range of services. 2 issues I have with the service 1. Would prefer if we could set custom valuation as it's a set amount or full RRP - I need to insure it at price we buy it in for, not what we sell it at nor £20. 2. Would like for items to extend past 14 days as sometimes we do custom work that needs the extra time.
Good morning, Thank you for reaching out, and I’m sorry to hear you've experienced difficulties with our site. We truly value your feedback, and we want to ensure we address the issue as quickly as possible. A member of our team will be giving you a call shortly to gather more details on the challenges you've encountered. Rest assured, we take all customer feedback seriously, and we’re committed to working together to resolve this promptly. Thank you for your patience, and we look forward to assisting you further. Regards, George
March 23, 2023
We have been using parcel2go for a few years. Although there were some incidents in the past, over all service is good.