Parcel2Go Shipping
Brand new app from UK's #1 shipping comparison site
Rating
4.2
feedback
5
chart
#1,593
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a month
40%
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Reviews Summary
The reviews for the Parcel2Go Shopify App are mixed, with some users expressing extreme dissatisfaction while others are highly satisfied. One user had a terrible experience with Parcel2Go, citing issues with deliveries to the USA, lack of notifications, chargebacks, penalties, and blacklisting by Shopify. They criticized the company's labeling and tracking system as illogical and the delivery service as unreliable. On the other hand, several users gave the app a 5-star rating, praising it for saving time, easy parcel booking with one click, and good prices. Overall, the app seems to have a polarizing effect on users, with both positive and negative experiences.
Highlights
Review RSS Feed
All reviews
Oct. 22, 2025
I really do not believe the authenticity of any of the other reviews. We would NEVER recommend Parcel2Go for ANY shipments. We've had the worse experience of any shipping provider ever with Parcel2Go with long-term consequences, and with deliveries to the USA never finalising, and with zero notifications made to us. We now have chargeback after chargeback with penalties and fees, our account blacklisted for three months by Shopify causing total loss of sales, and our top 5-star reviews bombarded with customer complaints from all the problems caused by Parcel2Go. The company is awful, and their labeling and tracking system completely illogical, and their delivery service is not reliable and doesn't even work.
Oct. 13, 2025
Very happy with the service so far
We truly appreciate you taking the time to share your experience. It's wonderful to know that our service is meeting your expectations. Your support means a lot to us, and we're here if you ever need further assistance. - Jo
Oct. 9, 2025
Saved us a load of time manually putting info in on the website. App books parcels with one click, very nice
Thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that everything is working well for you. Your feedback means a lot to us and helps us continue to provide the best possible experience. If there's ever anything more we can do to support you, please don't hesitate to reach out - Jo
Oct. 7, 2025
Great service, easy to use app, good prices!
Thank you so much for taking the time to leave such a lovely review. We’re so pleased to hear everything is working well for you. If there’s ever anything more we can do to support you, please don’t hesitate to reach out - Jo
Aug. 22, 2025
absolutely amazing
Thank you for your positive feedback — it’s greatly appreciated. We’re pleased to hear that your experience has been a successful one. It’s always rewarding to know our efforts are making a difference. Should you need any further support or have additional feedback, we’re here to help. - Jo
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