All reviews

Rating Breakdown

  • 5
    97% (2,051 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 70% (1,485)
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5 / 5 Share

Oct. 26, 2021

It works wonders for tracking my customer's packages and providing them with real-time information, etc. Thanks!

Using app

8 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Oct. 25, 2021

Parcel Panel is hands down the best order tracking app out there! I’ve tried many and I am so happy with the performance. Great branded tracking page and in-depth order management suite. Recommend to all shopify store owners. Thanks!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Installation and customer service have been superb. Easily integrate the app into your own website's operations and layout.

Store

Feorh

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Extremely useful app, Customer service is very good. easy installation and use. Recommended for use .

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Apenas estoy comenzando a usar la app, parece que tiene mucho potencial y el equipo de servicio al cliente esta listo para ayudar siempre, me gusta que tiene muchas paqueterias que uso aqui en Mexico :)

Store

BUENPIE

Using app

About 15 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

great app - plus they have automatic PAYPAL SYNC and other features like sync with klaviyo or automatic emailing

Using app

5 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 27, 2021

Extremely useful app to 1) allow us to easily track our customers' orders and follow up with them in a timely manner; 2) more efficiently and effectively keep customers in the know about their order status. In addition, their customer service is great. They helped us update the courier tracking which wasn't syncing properly as soon as i asked them for help. Recommended!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Very polite

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

This app does more or less everything that we need it to do. This apps deserves 5 stars, but here are 2 things that we would love to see improved. 1) Exporting the tracking numbers does not includes the different SKUs. It would be great if that were the case as we have different warehouses and we need to send the reports to different places. 2) We would love to see improved are the webhooks. Right now we receive the exact same notification several times. If these could be filtered by Parcel Panel, that would be great!

Using app

About 1 year

Total reviews

13

Average rating

3.6

Developer Reply

Hello, Anthony Thanks for your feedback. We really appreciate it! As for your first request, our develop team have considered it carefullly and we're going to do the configuration and may publish in the next version. And as for the webhook, our tech team did some special configuration for you and the notification won't be the same. Thanks for your feedback and support for us again! Best regards

5 / 5 Share

Aug. 25, 2021

I have tried many similar app before, this is the best one with prompt support. highly recommended.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

A great application that can automatically get orders without me manually importing them! The customer service and technical staff also helped me modify the style of the product page in time, NICE!

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

July 23, 2021

I really like how it works. Any tracking related issue they solve it promptly. We can send them a message any time & they reply back quickly with updates. Thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2021

Amazing app, amazing support, and customer service. I highly recommend it. You can download it eyes closed !!!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2021

Parcel Panel helps a lot in lightening the support. We can hide the origin of the provenance of the products, if desired. The application also provides a lot of other very interesting information such as packages that have not yet been delivered, for example.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2021

I am very pleased with this application. It was easy to set up and has allowed my customers to easily track their order status right on my website. Provides useful upsell features as well. I recommend!

Using app

6 months

Total reviews

36

Average rating

4.7

5 / 5 Share

July 15, 2021

Great app and great support. Besides very useful features, support team was very helpful and responsive. I advice this app to all users. Thanks a lot.

Store

Normod

Using app

3 months

Total reviews

13

Average rating

4.9

5 / 5 Share

June 26, 2021

It's the best package tracking application, and the customer support is exceptional! The application offers a very aesthetic page, which you can translate into your language. The UpperCommerce team are great. Keep it up!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 15, 2021

very good app for the store, when I had an issue they reached to me and helped me with everything I needed.

Using app

5 months

Total reviews

7

Average rating

4.4

Developer Reply

Hi TCC team, Thanks for your nice review. Feel free to contact us if you have any questions or concerns. Best Regards

5 / 5 Share

June 5, 2021

C'est vraiment parfait le support à régis très rapidement et a pris le contrôle eux même en main. Je recommande fortement

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 3, 2021

Best customer facing platform for order management! I highly recommend parcel panel for drop shipping!

Using app

2 months

Total reviews

2

Average rating

5.0