All reviews

Rating Breakdown

  • 5
    97% (2,047 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 70% (1,485)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2023

Using app

18 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 2, 2023

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2023

Bestttt

Using app

28 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

La meilleure application de suivi everytime !

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Just installed it. It connected quickly and was able to get the tracking from all my orders in the last month automatically - even pointing out that we had a few shipments with failed delivery attempts.

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

best app on shopify for tracking orders/parcels, highly recommended!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Great service and customer support! I also really like that they are always in touch and help with all the difficulties.

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

We are new and excited to use the Parcel app. So far customer service is amazing, specifically our interaction with Leslie. Thank you!!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Exceptional customer service. Installation was a breeze and the interface is incredibly user-friendly. Highly recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

Great customer service, easy to use and very user friendly. Customizable receipts and love how it integrates seamlessly with the existing design of the store. Always available and quick to response from customer service.

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Recently started using the app and so far seems too promising. Till now my customer support team had a really bad time responding to the customer queries about tracking. Now things seems to be sorted.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Very helpful, they know what they're talking about and can actually answer your questions. The tracking quota plans are a hassle, because they make the more realistic pricing ones not have enough lookups, forcing you to buy the more expensive ones that smaller businesses may not be able to afford

Store

Nuude

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

This app gets the job done! I've been using it for several years now and I'm very happy with it. It's easy to set up, to customize, it seamlessly integrates with my store and makes the work so much easier. The support has always been outstanding, very fast response-time and always with a quick solution at hand. In my 5+ years with Shopify this is an e-commerce essential, one of very few apps, you simply need!

Using app

Over 2 years

Total reviews

17

Average rating

4.2

5 / 5 Share

Aug. 15, 2023

It has been good so far. Very helpful people who helped me with my questions and the app is working very well for me

Store

Namado

Using app

34 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

Great customer support. They quickly responded to my issue and resolved it correctly the first time.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Donna has been really patient and kind in helping me as a beginner, I would be very happy to have people like this in my team

Store

Juvio

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

Use this app on all my stores. It is one of the essentials. Highly recommend it. Support responds to all inquiries extremely quick & resolves any issues. Lifetime supporter

Store

Oluzu

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your positive comment and feedback , we are happy to hear that our support has provided a good experience for you. And your encouragement will keep us moving forward and constantly improving our service. If you ever have any questions or concerns about our app, please don't hesitate to reach out to us. Best regards Parcel Panel

5 / 5 Share

Aug. 3, 2023

I just started with this application and I must say I'm very impressed. The customer service support is very responsive and on point and a pleasure to do business with.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We would really appreciate you taking a moment from your busy schedule to provide some feedback on that. And thank you very much for your recognition of our customer survice. Please let us know if there is anything else you need from us or any other information or support that we can provide. Best regards Parcel Panel

5 / 5 Share

Aug. 2, 2023

The customer support is very very prompt. Replies within minutes! Keep it up. Happy to try out Parcel Panel. Jane and Mig attended to my request. They were amazing.

Store

Leonora

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for your positive comment and feedback , we are happy to hear that our support has provided a good experience for you. If you ever have any questions or concerns about our app, please don't hesitate to reach out to us. Best regards Parcel Panel