Parcel Panel Order Tracking
Shopify Order Tracking App, Track Order Status, Parcel Panel
Rating
5.0
feedback
2,120
chart
#41
All reviews
Review RSS Feed
July 30, 2023
Great app and their support team is AMAZING. Extremely helpful, fast replies. Definitely recommending
Hi, Thank you for your five-stars and nice feedback !! We value all your remarks, and we will try our best to improve our service. If there is any problem, we will always be beside you and provide relevant service and support. Best regards Parcel Panel
July 29, 2023
Very good app, all the infos are where they should be. All the needed ones but not too much. Free for the starters, and with good customer service. Its great.
Hi, Your feedback is greatly appreciated and will be used to improve our services!! If there is any problem, we will always be beside you and provide relevant service and support. Best regards Parcel Panel
July 28, 2023
super fast assistance it is a pleasure to work with you. Thanks Thanks Thanks Thanks Thanks Thanks Thanks
July 23, 2023
Great customer support, even on a sunday! In addition very great interface and a lot of options to customize. Give it a shot!
Hi, Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support. If you have any further questions or feedback, please don't hesitate to reach out to us. Best regards, Parcel Panel
July 21, 2023
I'm very happy with such a positive experience with the Order Tracking app! It's always great to find a tool that makes managing online orders more convenient and efficient. These kinds of apps can certainly save you time and help you stay organized with your purchases. and wonderful experience with the app's support as well! Good customer support is a crucial aspect of any app or service, as it ensures that users can receive assistance and resolve any issues they might encounter promptly.
We are glad to hear that you had a positive experience with the our app and our support team. It's great to have tools that make online ordering more efficient and convenient, and good customer support is essential for ensuring a smooth experience. Enjoy using the app!
July 19, 2023
Amazing assistance from Jessca, fast response, and great communication! The experience was exceptional. From start to finish, their team demonstrated a level of professionalism and efficiency that truly exceeded my expectations.
Thank you for your positive feedback! We're thrilled to hear that Jessca provided exceptional assistance and that our team exceeded your expectations. We believe in providing top-notch customer service and we're glad to hear that we hit the mark. If you need any further assistance, please don't hesitate to reach out to us.
July 19, 2023
Great support and assistance, recommend with open mind. Great app to increase the conversion rate!!!
Thank you for your feedback. We're glad to hear that you find our app useful and that our support team has been able to assist you quickly and efficiently. If you have any further comments or suggestions, please don't hesitate to let us know.
July 16, 2023
Service client très rapide, attentif et vraiment très cool, merci Elly :) Elle a su répondre à mes attentes c'est parfait!
Thank you for your positive feedback about our app! We're thrilled to hear that it does what you expect and that our support team, especially Elly, was really helpful. We appreciate your recommendation and hope that you continue to enjoy using our app. Please don't hesitate to reach out if you have any further questions or concerns.
July 15, 2023
amazing app for real, love it. They even gave me an extended trial for the app. It is very useful, and looks very trustful for my store
Thank you for your positive feedback about our app! We're glad to hear that you love it and that it has been useful for your store. Our team is committed to providing a trustworthy and valuable experience for our users, and we're glad that it shows. Thank you for using our app, and please let us know if you have any further feedback or suggestions.
July 15, 2023
Extremely fast after-sales service and request processed in record time! I highly recommend this application!
Thank you for your positive feedback! We're glad to hear that our after-sales service was extremely fast and that your request was processed in record time. We appreciate your recommendation of our application and hope that you continue to enjoy using it. Please don't hesitate to reach out if you have any further questions or concerns.
July 13, 2023
todo funciona bien, y tiene un buen soporte en linea, espero me pueda ayudar en el seguimiento de mis pedidos.
Hi, Thank you for your positive feedback about our Parcel Panel app. If you have any further questions or concerns, please do not hesitate to reach out to us. Best regards, Parcel Panel
July 12, 2023
Great app and help center even better! very quick and helpful. I would recommend to anyone who has a store in shopify
Hi, Thank you for sharing your positive experience with our app and help center. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support. If you have any further questions or feedback, please don't hesitate to reach out to us. Best regards, Parcel Panel
July 11, 2023
Very good app. Perfect support by chat. Thank you . Solved my problem in less then 15 minuts. So happy!!
Hi, Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support. If you have any further questions or feedback, please don't hesitate to reach out to us. Best regards, Parcel Panel
July 11, 2023
Tout simplement excellent pour débutant et confirmé. Pour débutant, c'est génial avec la formule gratuite qui est complète pour commencer et les formule payante sont très utiles et complètes
Hi, Thank you for your positive feedback on our app. We're glad to hear that our app is excellent for both beginners and advanced users. We believe in offering a complete free package to help beginners get started, and our paid packages are designed to provide advanced users with even more useful and comprehensive features. Thank you for choosing our app and we appreciate your support. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Best regards, Parcel Panel
July 9, 2023
fast customer support
Hi, Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support. If you have any further questions or feedback, please don't hesitate to reach out to us. Best regards, Parcel Panel
July 4, 2023
Great customer service. Speedy and very courteous! Mig was very helpful in getting my quote updated from 20 to 50! Thanks!
Hi there! Thank you for your feedback! Hope you continue to have a great experience with our product. Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
July 3, 2023
Very comprehensive, easy and intuitive to set up and very responsive customer service. An excellent application with rates tailored to your needs.
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
July 4, 2023
Function wise it's pretty good. Frustratingly they are quick to remind you to upgrade when you reach the limits of a plan, but they don't automatically reduce the amount you pay if your orders that month fall short of the tier you're in. Looking back at the past few months I can see that we've lined the pockets of Parcel Panel with $100s of unused credits because they told us we needed to upgrade the plan when really we didn't. -- Update: since writing my original review, the PP team reached out to refund about 1/4 of the over payments I made this year (paying for tiers that I wasn't using). They have also created a bespoke plan for me which has made the whole PP experience a lot more cost effective.
Hello Sam, Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. We will make every effort to provide you with outstanding services and support. We wish you luck and prosperity in your endeavors. If you need more help, please feel to message us anytime. Thank you for your time and consideration, and have a wonderful day! All the best, ParcelPanel
June 28, 2023
Buen servicio, buenos precios, facil de instalar. recomendado. Buen servicio, buenos precios, facil de instalar. recomendado.
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
June 26, 2023
Great App, very convenient, and the support is amazing! I would recommend it for any kind of store, there is not a real competition for it.
Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.