Parcely.app
Let customers choose pick-up points and lockers in the EU
Rating
4.5
feedback
59
chart
#621
All reviews
Review RSS Feed
Nov. 1, 2023
Excellent support for Shopify store integration, everything was done by support without extra cost. Perfect!
Always ready to help :)
Oct. 24, 2023
A customer support team you can rely on!
Thank you for the kind words
Sept. 4, 2023
Now I use the Parcely on 2 websites. The app is great and very friendly priced - also good for smaller businesses. A cool way to have a lot of shipping services in your store. The support is pretty fast and everything is flawless. Any of my requests were 100% solved. Thank you.
We are happy to have you :)
Aug. 28, 2023
Great support, Thanks, Erik! Unfortunately the app does not generate labels if payment has not been captured. We will wait for an upgraded version to be able to offer more parcel providers.
Thank you for your review. The current logic is that the app will send order data to the service provider system after the order is in paid status. This ensures that the order is never shipped without payment. The only exception is a COD (Cash on Delivery) order. In this case, the order is sent to the service provider system with special COD settings. This will ensure that the shipping provider will ask for a payment from the customer before giving the package over.
Aug. 22, 2023
I must say parcely.app is great. First of all the widget at the start of the basket, secondly amazing support. Very rapid, straight to the point :) Capabilities to pay access a variety of courier services and automate exchange is a great plus. Really recommend using parcely.app for smaller and growing e-commerce businesses. And as a bonus, feel free to use their free offer to set-up the delivery:)
Thank you for the kind words. We are always happy to help :)
July 28, 2023
Best support ever! Very fast and very helpful. Erik has been so nice and responding almost inmedietly!
Thank you :) We respond fast and know shipping is a crucial part of the e-commerce business.
May 24, 2023
Great app, highly recommented! Thank you for quick set-up support! It solved the our long-standing problem to offer parcel locker pick-up option to our customers.
Thank you for the kind words, we are happy to help :)
June 2, 2023
I am very happy with the customer service, they helped me a lot to make everything run smoothly! I am very grateful! I can only recommend it.
March 27, 2023
Super fast and awesome support team. They did all setup process for me and helped with all questions. Also tool itself is very well designed and easy to use for the buyers.
Always happy to help and thank you for using our free app and shipping methods setup service.
March 9, 2023
Great support and fast integration. I totally recommend them :). We tried to use other apps for the same task, but definitely this is the best one for CEE region.
Always happy to help and thank you for using our free app and shipping methods setup service.
March 4, 2023
Best parcel app out there, very kind and helpful customer service. Using the app almost half of a year now. Definately recommended!
Thank you for the kind words and for helping us to integrate a new shipping service provider into the app.
Feb. 24, 2023
The next level of shipping. Great helpdesk, I had some issues but solved fast. The app works fast and smoothly. Thank you.
Feb. 16, 2023
Parcely works perfectly in our use case. Since we had multiple projects ongoing Parcely support took care of us in terms of shipping - they configured everything around it and has been always SUPER responsive. The app allows us to extend our business to whole Europe.
Thank you for your review. We are constantly adding new shipping methods from all around Europe and are always happy to help to set everything up.
Jan. 20, 2023
Olen väga rahul! Klientitugi on niii abivalmis, kiire ja vastutulelik ning see, et nad seadistavad tasuta kõik e-poes ise ära seoses tarnega/app-iga on lihtsalt MEGA! Soovitan soojalt!!
Suured tänud soovituse eest. Aitame alati heameelega :)
Jan. 20, 2023
Kindly helped us set up Parcely app in a short period of time for free. Using this app is easy and it is so much faster than manual label creating.
Thank you for using our app. Our app and shipping methods setup service is always free for all app users.
Jan. 5, 2023
I could not set it up myself but luckily they have a top of the line customer support and they set it up for me in no time. They were very kind to me!
Thank you for the review! We are always ready to help :)
Jan. 4, 2023
Very fast customer service. All the setup for parcel was made by parcely.app team. Using app more than 6 months and it makes shipping process for us really easier.
Thank you for the kind words. We are always happy to help :)
Dec. 22, 2022
At first, I was a bit confused about the Parcely setup, because I couldn't add the Widget to my cart page. I was surprised that the Parcely team offers free help to set up the app. So they solved it very fast for me.
Thank you for reaching out to us, we are always happy to help as themes can be different and app setup can seem to be overwhelming at first :)
Dec. 21, 2022
Really good customer service and fast help (in Estonian). We got our issues with Omniva parcel locker shipping all solved within a day. 100% reccommend!
Always ready to help :)
Nov. 30, 2022
Great support - Fast & effective! Recommend. The support team helped to set-up complex custom shipping rates.
Thank you for the recommendation. We are always happy to help merchants to set up the app itself and configure the needed shipping methods without any extra charge.