All reviews

Rating Breakdown

  • 5
    93% (68 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (5 ratings)
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5 / 5 Share

June 14, 2023

Excellent customer service, and the app is working just fine, easy installation. 100% recommended app!

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review :)

5 / 5 Share

May 31, 2023

Amazing support. Helped me with everyting. I dont even knew how to do it, now i understand more. So if you dont know how to do it - just write them email. :)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Our free app and shipping methods setup service is always ready :)

5 / 5 Share

May 24, 2023

Great app, highly recommented! Thank you for quick set-up support! It solved the our long-standing problem to offer parcel locker pick-up option to our customers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words, we are happy to help :)

5 / 5 Share

June 2, 2023

I am very happy with the customer service, they helped me a lot to make everything run smoothly! I am very grateful! I can only recommend it.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

Amazing support, replied within minutes. They gave me a custom solution that perfectly suited my criteria in 15 minutes after writing them an email.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Happy to help :)

5 / 5 Share

March 30, 2023

Great support from Erik and the team. They always reply asap and fix the little issues right away. App costs in my opinion are very suitable. You get a reliable, convenient, fast way to process your orders. Plus you get ready to go Parcel Locker integration that fits into Shopify perfectly. Highly recommended!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We do our best to find ways how to make parcel locker location selecting convenient with Shopify checkout restrictions.

5 / 5 Share

March 27, 2023

Super fast and awesome support team. They did all setup process for me and helped with all questions. Also tool itself is very well designed and easy to use for the buyers.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Always happy to help and thank you for using our free app and shipping methods setup service.

5 / 5 Share

March 14, 2023

I am very happy with the app. The support team is great, they answer all questions within few hours if not minutes. Thank you Erik and Team!

Using app

8 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your review, we are always happy to help :)

5 / 5 Share

March 9, 2023

Great support and fast integration. I totally recommend them :). We tried to use other apps for the same task, but definitely this is the best one for CEE region.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Always happy to help and thank you for using our free app and shipping methods setup service.

5 / 5 Share

March 6, 2023

Great app and greater helpdesk! In a day - I will repeat 1 day(not a few hours only because of me) they set the whole shipping possibilities. I am glad about the service, and I am glad about the look of the app. It was a great-great help for me!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. I'm glad we could set everything up fast for you.

5 / 5 Share

March 4, 2023

Best parcel app out there, very kind and helpful customer service. Using the app almost half of a year now. Definately recommended!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words and for helping us to integrate a new shipping service provider into the app.

5 / 5 Share

Feb. 24, 2023

The next level of shipping. Great helpdesk, I had some issues but solved fast. The app works fast and smoothly. Thank you.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Parcely works perfectly in our use case. Since we had multiple projects ongoing Parcely support took care of us in terms of shipping - they configured everything around it and has been always SUPER responsive. The app allows us to extend our business to whole Europe.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are constantly adding new shipping methods from all around Europe and are always happy to help to set everything up.

5 / 5 Share

Feb. 15, 2023

A good application that can seem to be a little complicated at the start, but customer support is very helpful and responds really fast. I had a custom solution that I needed to create with different shipping zones, rates, and providers and they connected to my shop and set up everything exactly as I needed.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words :) We are here to help. Using our free app and shipping methods setup service is the fastest way to get everything up and running.

5 / 5 Share

Jan. 20, 2023

Olen väga rahul! Klientitugi on niii abivalmis, kiire ja vastutulelik ning see, et nad seadistavad tasuta kõik e-poes ise ära seoses tarnega/app-iga on lihtsalt MEGA! Soovitan soojalt!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Suured tänud soovituse eest. Aitame alati heameelega :)

5 / 5 Share

Jan. 20, 2023

Kindly helped us set up Parcely app in a short period of time for free. Using this app is easy and it is so much faster than manual label creating.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our app. Our app and shipping methods setup service is always free for all app users.

5 / 5 Share

Jan. 5, 2023

I could not set it up myself but luckily they have a top of the line customer support and they set it up for me in no time. They were very kind to me!

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the review! We are always ready to help :)

5 / 5 Share

Jan. 4, 2023

Very fast customer service. All the setup for parcel was made by parcely.app team. Using app more than 6 months and it makes shipping process for us really easier.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words. We are always happy to help :)

5 / 5 Share

Dec. 22, 2022

At first, I was a bit confused about the Parcely setup, because I couldn't add the Widget to my cart page. I was surprised that the Parcely team offers free help to set up the app. So they solved it very fast for me.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for reaching out to us, we are always happy to help as themes can be different and app setup can seem to be overwhelming at first :)

5 / 5 Share

Dec. 21, 2022

Really good customer service and fast help (in Estonian). We got our issues with Omniva parcel locker shipping all solved within a day. 100% reccommend!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Always ready to help :)