All reviews

Rating Breakdown

  • 5
    93% (66 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (5 ratings)
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5 / 5 Share

Nov. 30, 2022

Great support - Fast & effective! Recommend. The support team helped to set-up complex custom shipping rates.

Store

GEGE

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the recommendation. We are always happy to help merchants to set up the app itself and configure the needed shipping methods without any extra charge.

5 / 5 Share

Nov. 27, 2022

Great app and customer service! I recomend! They helped me to set up entire application and now i have a functioning store.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our free app setup service and good luck with the new store :)

5 / 5 Share

Aug. 5, 2022

Great app for shipping, takes some time to understand it, but when you do, or in our case Erik from support helped us, which was just perfect, solved all of our problems in such short space of time. Would recommend to everybody any day of the week.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for turning to our support. Yes, app can seem to be complicated at first because it offers so many shipping related options. We are always happy to set the app up in the store without any extra charge.

5 / 5 Share

April 5, 2022

Perfect app and best support I've ever contact. I highly recommend for your's online stores. Quickly installed and ready to use

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. Let us know if you need any help with the app settings or have questions regarding its different functionalities.

5 / 5 Share

March 24, 2022

Best Shipping app for Shopify to make the customer's journey convenient and increase sales. The app itself is comprehensive, extremely user-friendly and their customer support team is responsive and helpful, even during the weekends and late evenings. We are very happy with Parcely.app optimising our shipping processes.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

So far I´m really pleased with the app. But the amazing thing is that they helped me set it all up for free. It made my life so much easier. They really worked with me and thought through the process. Thanks! Recommend.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2022

Fast and efficient customer support who thinks along and offers solutions. The app is convenient to use and the user experience is now many times more enjoyable.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2022

App that is easy to use and the support is always super helpful. Clients have also no problem with their orders. Would recommend!

Store

Wodal

Using app

About 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the kind words, we are happy to help :)

5 / 5 Share

Jan. 27, 2022

This is a must-have if you are offering deliveries to multiple parcel lockers like DPD, Omniva, Smartpost, and others. Easy and clear for clients to use and speeds up the label printing for me. Recommend, recommend, recommend.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the recommendation. We are focused to get the shipping label management even smoother.

5 / 5 Share

Jan. 27, 2022

Have been using the Parcely app from the beginning with my store. We chose Parcely because of the local delivery options like Omniva, Itella and DPD pickup points and lockers. The support has been amazing at both assisting setting up the things as well as solving various questions.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the kind words, we are happy to help and offer a free setup service.

5 / 5 Share

Oct. 26, 2021

Brilliant app! Does exactly what we've like it to do. We had a small issue with certain functions and received a top-notch and fast help from their support team. Highly recommend this app.

Store

Nurrly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our app and turning to our support with a problem that you had. We are always ready to help :)

5 / 5 Share

May 18, 2021

Parcely is just brilliant! Easy to setup and if there are any questions, friendly support helps immediately to setup everything.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

Exactly what I was looking for and is very simple to use and easy for the customer to use. If something is not possible to set up yourself, then Erik is very helpful :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Very Good app and Excellent customer service! we use this app to deliver parcels to our customers in Lithuania. I had some trouble setting everything up. I reached out to the support team and they set everything up for me. Whenever i have a question they not only reply back fast but either make the change for me or teach me how to do it.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 13, 2020

We use the Parcely app on our store www.naturalchaga.eu which I essentially run alone. Even though I didn't understand all the elements it does everything we need. I needed help on more than one occasion (quite a few actually) as I suck as integrations etc. and they have been patient, understanding and fast. If you are a small business like me and need a really flexible delivery app with amazing customer service then you have found the right guys. Top marks, keep up the great work. I was not asked to write this review or rewarded for it, and I also rarely write reviews but their customer service is really so good I felt I should.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Amazing personalized service and support! 100% Recommend Parcely, definitely made my business shipping services easier and smoother. Thank you.

Using app

12 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 7, 2020

Exactly what we needed when we changed from woo-commerce to Shopify. Support is amazing, Erik has been a big help to us and tailored the app to work exactly as we needed.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Our support is always ready to help with the app setup :)

5 / 5 Share

Oct. 4, 2020

We have always valued good support by app developers and Parcely does not disappoint. They take into consideration their clients’ suggestions and improve on them. Very fast and professional support and overall a perfect solution for e-commerce in Europe. Written by a customer from Estonia.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you and our support is always ready to help.

5 / 5 Share

May 12, 2020

Super easy to set up, works perfectly straight out the box. Saves us lot of work hours. An essential app for us.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words :)

5 / 5 Share

April 23, 2020

It works very well and the support was amazing! Got all the help needed to adapt Parcely.app to our custom theme. Thanks once again :)

Using app

10 months

Total reviews

1

Average rating

5.0