PayPal Pay Later Messaging
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Installed ok, and messaging working but unable to complete setup and support unable to help or even get back to me, avoid this app.
This app is a pain to work with. We spent countless hours with Paypal dev support to fix their CTAs, that are lousy. The app also breaks constantly. Cherry on top: when our business started growing fast we told customers to use Paypal for faster and more secure payment. As a result Paypal blocked our account, retaining payouts, damaging our business. Beware of the risks of Paypal and its lousy tech for merchants when you start selling!
For the last 6 weeks (admittedly including the break over Xmas/new year), PayPal has been unable to solve a problem of the wrong 4-payment calculations showing on my website when Pay in 4 is activated. I had a call and the problem was clear. Week later another call but the person coming to that call still had no solution. It really shouldn't be this difficult.
Pay Later is only available for eligible merchants. If you believe you are seeing this in error, click "Get Help" or contact your commerce platform. Why am I getting this prompt? How do I resolve this issue?
Thank you for your interest in displaying PayPal Pay Later messaging. Pay Later is only available for eligible merchants in the US, CA, UK, AU, DE, FR, IT, and ES. Is the PayPal account used to login to the app based in one of the regions? If yes, the eligibility issue may be stemming from “Automatic Payments” enabled for your PayPal account. You can check this in Shopify -> Settings -> Payments -> PayPal. Automatic Payments are typically enabled when using apps like: - Subscription apps - Upsell apps To offer Pay Later and display Pay Later messaging: - Disable any subscription or upsell apps - Once disabled, reach back out for steps on how activate messaging through our dedicated app We've also contacted you directly via email, so feel free to reply there and let us know if you have any further questions. Appreciate your patience!
Unfortunately, the app does not allow changing the text color. This makes it completely useless for dark-themed stores, since the message is barely visible and there’s no option to set it to white. 0/5
Thanks for your interest in displaying PayPal Pay Later messaging. Fortunately, we do support text color change for dark themes. Please try the following steps: 1. Ensure the initial messaging activation is complete 2. Click on the “Customize Look & Feel” button 3. From here, you may customize the style of messaging including text color Let us know if this works and if you have any further questions at all. You can reply to our email or click "Get Help" within the app to reach us directly.
Can confirm after hours trying to follow the tutorial video that although i can get the messaging to show under a price with a dynamic price division. It will only work on 1 product type. For example i set this up on my grillz products. Will not show on any of my other products. Tried pressing the help button but nothing happens.
I have never been so confused. I have been going back and forth with PayPal for the last 6 months about us having Pay in 4 option and they say we do. Then I get another message saying we don't as we have "reference transactions" on, so asked to disable this. Then got another message saying that all Shopify stores must have "Reference" transaction on which means we cannot have pay in 4. Then I see you have a shopify app for Pay in 4. Can you please escalate this and sort out for us.
Thank you for your interest in offering PayPal Pay Later on your store. To enable Pay Later for your customers, please note: 1. Pay Later requires that Reference Transactions be disabled on your account 2. Reference Transactions are typically enabled through apps like: - Subscription apps - Upsell apps To offer Pay Later and display Pay in 4 messaging: - Disable any subscription or upsell apps - Once disabled, you can then activate messaging through our dedicated app Feel free to contact us via the "Get Help" button in the app for further assistance.
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