PayWhirl Subscriptions
PayWhirl Subscriptions: Simplify Recurring Payments
Rating
4.8
feedback
174
chart
#972
All reviews
Review RSS Feed
Oct. 4, 2025
PayWhirl really does it all. Not a stone unturned, which gives me more time to focus on my business. Our sales have nearly doubled after we put all of its features into place. I’m grateful for this app and all the people who support it! It’s amazing!
Sept. 5, 2025
Sergey was a tremendous help on chat support. Really liking the app thus far.
Aug. 26, 2025
Great app & Great service. I transitioned from another subscription provider after been recommended PayWhirl and I am so glad I did. The support has been amazing & fast every time I have needed it. Would highly recommend
Aug. 6, 2025
I've had several pleasant experiences with the Paywhirl team and providing support and proper documentation to implement my subscription services. The PayWhirl app itself is pretty simple and straightforward, and I received dedicated support from technician Lincoln in setting up our free trial plan! Excited to continue our subscription journey
July 9, 2025
We don’t recommend this app. We used it for several months and later discovered backend issues that had been costing us revenue — with no clear alerts or way to catch the problem early. When we finally identified the issue, we couldn’t resolve it through the app’s system or support. We were also paying over $100, sometimes even $200 per month, which made the experience even more frustrating. We’ve since switched to Seal Subscriptions, which is not only more affordable but also quickly resolved the issues we were facing. The one bright spot was the customer service — Sergey is extremely friendly and genuinely tries to help. But despite his support, the app just has too many limitations to be sustainable for our business.
Thank you for sharing your feedback. We're sorry to hear about your experience and the frustration it caused. Our team takes pride in delivering reliable performance and a robust set of features, so we're disappointed we couldn't meet your expectations. It's great to hear that Sergey provided friendly and helpful support during your time with us. While we're sorry you decided to move on, your feedback is valuable as we continuously strive to enhance our app and user experience. If you're open to further discussing your experience, we'd appreciate the opportunity to better understand your situation and explore possible solutions. In any case, we wish you continued success with your subscription business.
June 9, 2025
Customer Service takes a lot to respond
Thank you for taking the time to leave a review and let us know how your experience felt. I’m sorry our reply didn’t come through as quickly as you expected. We aim for a first human response in under an hour during our business-hours live chat window (Mon-Fri, 9 am-5 pm PT) and monitor those metrics every day. In your case, our specialist joined the conversation 28 minutes after you requested a human agent, which meets that goal—but we understand that when you’re waiting on an answer, even 28 minutes can feel like forever. We’re always looking for ways to make that wait feel shorter, including: Expanding live-chat coverage beyond North-American hours, Improving the hand-off from our AI assistant to a human agent, and Adding instant self-help shortcuts for common set-up questions. If you’re still stuck on anything, please email [email protected] or reopen your chat, and we’ll fast-track it. We’d love the chance to resolve every concern and earn back those missing stars. Thanks again for the feedback—it genuinely helps us serve all merchants better. The PayWhirl Team
May 15, 2025
The best feature about PayWhirl (besides the amazing customer service) is the ability to completely customize the customer experience for their subscriptions. We can accommodate nearly any customer request. Add in the Glow Loyalty rewards app that is associated with PayWhirl and the result is a highly tailored, supportive, engaging customer experience. Would 10/10 recommend.
May 11, 2025
PayWhirl is by far and away the best subscription service out there for my business. Its affordable first and foremost. But the best part has been the customer experience (care) from day one. Like any app, it takes time to unlock the best parts of it. So being that its affordable, the price point can justify taking longer to get it fine tuned. Immediately I knew this was the subscription service I would build my business around. I previously tried 3/4 others. PayWhirl ticks all the boxes and more. Once we got to the fine tune state, the team was with us every step of the way. I'd give these dudes one million stars if I could. Thanks so much team.
March 21, 2025
We’re a restaurant and brewery in Temecula, CA, and PayWhirl has been a game changer for managing our Beer Club Membership. As a large restaurant and brewery, I needed a simple, efficient way to handle sign-ups, payments, and member perks—and PayWhirl delivered. It’s made the entire process seamless and hassle-free. Highly recommend for anyone looking to streamline their subscription or membership program!
March 11, 2025
PayWhirl has made managing subscriptions and payment plans effortless for my business. I use it for both my herbalism school and monthly herbal boxes, and it integrates seamlessly with my Shopify store. It’s easy to set up, saves me time, and gives my customers a smooth experience. Highly recommend!
March 7, 2025
Paywhirl makes managing the subscription part of my business work so smoothly. Plus, their customer service is awesome!
Using app
Almost 3 years
Total reviews
2
Average rating
5.0
Feb. 20, 2025
Outstanding customer support while migrating from Yotpo! Lincoln went above and beyond to ensure a smooth transition, providing clear and concise explanations every step of the way. The interface is intuitive and user-friendly, making the experience seamless. Highly recommend PayWhirl!
Feb. 10, 2025
Paywhril is amazing! I've been using it for 4 years and have had no issues with it, and every time I need help with code, their customer service always responds and helps me out withing a few hours. Very highly recommend!
June 22, 2025
** PayWhirl is a Game-Changer for Subscription Businesses!** As the founder of *Purely Boxed*, a premium subscription box for cleaner living, I can confidently say that PayWhirl has been an absolute game-changer for our business! Their seamless integration with Shopify makes managing subscriptions effortless, allowing our customers to easily customize, pause, or update their plans. The user-friendly dashboard and automation tools have saved us countless hours, giving us more time to focus on curating high-quality products for our subscribers. Their seamless integration with Shopify makes managing subscriptions effortless, allowing our customers to easily customize, pause, or update their plans. The user-friendly dashboard and automation tools have saved us countless hours, giving us more time to focus on curating high-quality products for our subscribers. Christine Gallarello
Jan. 28, 2025
Paywhirl's support is amazing so if you ever need to contact them they respond quickly and answer very clearly to help you understand their systems. This kind of customer support is so valuable and very much appreciated not just by us but by our customers too. Thank you!
Jan. 23, 2025
needed help re-installing widget. superfast. super helpful. ticket was resolved in less than 20 minutes.
Jan. 17, 2025
Everything works as it should, and if not, there's excellent and fast service.
Jan. 8, 2025
Lincoln was the absolute best with helping meet up my subscription box. I am not tech savvy at all and he made it so easy and explained everything in detail! I will continue to reach out for anything I need!