All reviews

Rating Breakdown

  • 5
    93% (224 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (7 ratings)
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5 / 5 Share

May 24, 2024

This is an absolutely brilliant app. I tried Recharge to start with, but it seemed expensive and the support was a bit limited, so i moved over to Paywhirl. The support is great, and so quick and the pricing is very sensible. I have used for over 2 years now and have not had any issues.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

I recently migrated to Paywhirl from Recharge(because of the price increase) and I am so happy I did! The customer service was incredible. Lincoln helped me migrate everything over and gave me so much of his time to make sure that everything was running smoothly and I understood our new subscription service. I am so happy that I moved to Paywhirl! Thank you!! I highly recommend using them as a small business that is growing - LOVE that they have a free version too!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2024

Can't brag enough about customer service - speaking to customer service! Such a relief to talk to a real person! That helped me so much- thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

To say that Lincoln Ware was amazing would be an understatement. It has been some time since I have worked with anyone from Shopify, Square or Clover that was as helpful, as patient and as kind as Lincoln. He was able to solve huge issues for our company in a matter of minutes and his knowledge base of not only Paywhirl but also Shopify was superb. I don't know who pays Lincoln, but give this employee a raise! Thank you Lincoln for making my life easier!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

I've been using Paywhirl for a few months now for my subscription box business. I've struggled to set it up and had a few issues along the way, but the reason I'm giving it a five-star review is that the support is amazing. I've had phone support with Lincoln at least 4 times, and he's always been able to resolve my issues. I even had an issue with the order of how the Paywhirl subscription options are displayed on my site, and Lincoln offered to make a coding change just for me.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2024

Sergey at PayWhirl support, is my new best friend! I ask him naive questions and he doesn't make me feel stupid He even makes a quick video for me so he's sure I understand! I HIGHLY recommend asking them for help of you need it!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing such a wonderful review! We're thrilled to hear about your great experience with Sergey from our support team. It's our goal to provide helpful, patient, and understanding support to all our users, no matter the question. We're so glad Sergey could assist you effectively, especially with personalized videos to ensure you fully understand. We appreciate your recommendation and are here anytime you need further assistance. Thanks for being a part of our community and for choosing PayWhirl!

5 / 5 Share

May 1, 2024

Since integrating PayWhirl into my business operations, managing transactions has become effortless. The platform notifies me promptly of any payment failures, streamlining my follow-up process. Whether it's adjusting billing dates or reviewing accounts, PayWhirl simplifies every task. Compared to my previous provider, whose services were a nightmare to navigate, PayWhirl has been a game-changer. I'm immensely grateful for discovering PayWhirl—it's truly made a world of difference. Cynthia Roberson - Unforgettable Glass Act

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're delighted that PayWhirl has made managing transactions effortless for Unforgettable Glass Act. It's great to know that our notification system and the overall functionality of the platform are streamlining your operations effectively. We’re thrilled to be considered a game-changer compared to your previous experiences. Your satisfaction and ease of use are our top priorities, and we’re glad to have positively impacted your business. Thank you for choosing PayWhirl, and we look forward to continuing to support your business's success!

5 / 5 Share

April 29, 2024

The flexibility that PayWhirl offer to our customers is amazing but also the peace of mind to my team in the daily basics. Most of the time at the start up face of any business we look into any extra expense, including fee for new systems. Overthinking delays any growing process and your customer will value the extra options. Trust us, we've been there!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review and for sharing your experience with PayWhirl! We're thrilled to hear that our platform has brought flexibility to your customers and peace of mind to your team. It's great to know that our services are making a significant impact during the crucial startup phase of your business. We understand how every decision and expense is important at that stage, and we're glad that PayWhirl could help streamline your growth without over-complication. Thank you for trusting us and for recommending the value of flexibility to others. We look forward to supporting you as your business continues to grow!

5 / 5 Share

April 26, 2024

Impeccable service. My subscription was set up seamlessly. The configurability is also out of this world. So many options. I have been wasting time on other apps. This app is the one and it is so affordable too. Wow wow

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you found our service impeccable and the setup process seamless. At PayWhirl, we aim to provide a highly configurable solution that meets the unique needs of our users, and we're glad you appreciate the wide range of options available. Your feedback is incredibly valuable to us, and we're excited that you've found our app both effective and affordable. If there’s anything more we can do to enhance your experience, please let us know. Welcome to PayWhirl – we're glad to have you onboard!

5 / 5 Share

March 28, 2024

Easy to use. It is attracting customers at a slow but steady pace. I hope enough folks sign up that I have to start paying.

Using app

9 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for taking the time to leave us a 5-star review! We're glad to hear that you find our app easy to use and that it's helping attract customers at a steady pace. We hope your customer base continues to grow and that our app plays a significant role in your success. We're here for you every step of the way and look forward to seeing your business thrive. If you need any assistance or have suggestions, please feel free to reach out to us. Wishing you continued success!

5 / 5 Share

Nov. 4, 2024

PayWhirl’s customer support has been outstanding—Chris, Lincoln, Ryan, and Sergey have provided exceptional assistance whenever we need it. Thanks to their app's affordability, we’ve introduced upsells for additional products at checkout, enhancing our customer experience and boosting sales."

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that our team, especially Chris and Lincoln, could assist you effectively in transitioning to our subscription app. Your acknowledgment means a lot to us and motivates our team to continue providing exceptional service. We're excited to have you with us and look forward to supporting your business's growth. If there's anything more we can do to help, don't hesitate to reach out. Welcome aboard!

5 / 5 Share

March 21, 2024

Excellent service! After spending hours trying to figure out one problem, I decided to send an after hours email to the paywhirl customer service. By the morning, my question was answered and the problem fixed in minutes! Great customer service!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for being a loyal user of our app for the past three years! We are delighted to hear about your positive experience with our customer service team. Our goal is always to resolve issues quickly and efficiently, even after hours. Your satisfaction is our top priority, and feedback like yours keeps us motivated. We're just an email away if you need further assistance or have more questions. Thank you for choosing PayWhirl!

5 / 5 Share

March 14, 2024

Support with these guys is the best I have ever had with any app. Plus the functionality of the app and how it works is perfect and have been using it for about 3 years now and couldn't be happier (haven't had a single problem). Their adjustable pricing structure is just the cherry on top. Thanks guys! My business wouldn't be possible without there great tool!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review and for sticking with us for the past couple of years! We're overjoyed to hear that you've had such a positive experience with our support team and that the functionality of our app has met all your expectations without a hitch. We're particularly glad that our adjustable pricing structure has added value to your experience. Your success drives us, and knowing that our tool plays a crucial role in your business is incredibly rewarding. We look forward to continuing to support your business journey. Thanks for being a part of our community!

5 / 5 Share

March 7, 2024

I discovered PayWhirl through a trusted friend who has been using it for her subscription program with great success. After exploring its features and capabilities, I found that PayWhirl perfectly aligned with the needs of my business. With its intuitive interface and robust functionalities, I have seamlessly set up and managed my subscription box service. As my subscription box operates on a bi-monthly basis, I needed a platform that could accommodate this unique billing cycle. PayWhirl's flexibility allowed me to effortlessly configure billing schedules to align with the frequency of my shipments. This streamlined process has not only simplified subscriber management but also ensured a smooth experience for both new and returning customers. I definitely recommend PayWhirl to anyone needed a subscription payment app!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review, Blessed Be Boutique! We're thrilled to hear that PayWhirl has seamlessly aligned with the unique needs of your business and that our platform's flexibility has streamlined your bi-monthly subscription box service. It's wonderful to know that our intuitive interface and functionalities are making both subscriber management and customer experience smoother for you. Your recommendation means a lot to us, and we're here to support your continued success. Thanks again for choosing PayWhirl!

5 / 5 Share

March 4, 2024

Best Support team I've seen until now, thank you so much!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're delighted to hear that our support team has made such a positive impact. Providing excellent service is our top priority, and it's heartening to know that we're meeting your expectations. Your appreciation truly means the world to us. If there's anything more we can do to assist you, please don't hesitate to reach out. Thank you for choosing us!

5 / 5 Share

Feb. 29, 2024

PayWhirl is a full-featured subscription payment App. With loads of features, it is still simple to use. The support time is quick to respond. I recommend you use it.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for recommending PayWhirl! If there's anything else we can assist you with or any feedback you'd like to share, please don't hesitate to reach out. We're here to help you make the most of your subscription business!

5 / 5 Share

Feb. 26, 2024

I started my shop as a subscription-first business and selected Paywhirl after researching my options for some time. I am happy to say that the decision was a good one, and in the first of operation the business has wildly exceeded my expectations. I am on the highest tier plan now and being able to update the plans as the business grew was invaluable. Support has always been timely and issues have always been resolved quickly in my experience. All I would ask is that the developers look into a method for subscription customers to add-on to their next order, that would be a huge upgrade for a business like mine.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with PayWhirl! We're happy to hear that your subscription-first business has exceeded your expectations in its first year and that our platform has been a valuable asset to your growth. We're excited to share that we are about to release a 'one-time product' add-on in the coming weeks. This new feature will allow your subscription customers to add products to their next order. Thank you once again for your review and for choosing PayWhirl. We look forward to continuing to support your business's growth and success!

5 / 5 Share

Feb. 20, 2024

PayWhirl makes it easy to manage charging your customers for subscriptions. It saves us time and money every day!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful 5-star review! We're thrilled to hear that PayWhirl Subscriptions is making a significant impact on your business by simplifying the management of customer subscriptions. Knowing that our tool is saving you time and money every day is exactly what we strive for. Your feedback is invaluable to us, and we're committed to continually enhancing our services to meet the evolving needs of businesses like yours. If there's anything more we can do to support your journey or if you have any suggestions, please don't hesitate to reach out. Thanks again for choosing PayWhirl and for taking the time to share your experience. We look forward to continuing to support AnywhereCam's growth and success! Warm regards, The PayWhirl Team

5 / 5 Share

Feb. 18, 2024

Great app with an amazing support team. I have gone back and forth with Sergey & Lincoln who have delivered exceptional customer service and helped us with what we were trying to achieve. The app is great with customization and the team will always try to find a solution to achieve your goals.

Store

NEOMANN

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with PayWhirl and our support team. It's fantastic to know that Sergey & Lincoln have provided you with exceptional customer service and have been instrumental in helping you achieve your goals. We take great pride in the customization capabilities of our app, and our team's dedication to finding solutions is a cornerstone of our service. Your feedback is incredibly valuable to us, and we're motivated to continue delivering this level of support and innovation. Please don't hesitate to reach out if we can assist you with anything else. Thanks again for choosing PayWhirl Subscriptions.

5 / 5 Share

Feb. 16, 2024

I've used PayWhirl for three years and they have constantly worked to improve the app and their service. I'm very happy with the support quality and response time. The app also provides a lot of flexibility for customers. Plus, this is the same company that developed the Glow Loyalty Rewards app, and they have developed a solution that allows customers to use reward coupons on their subscription order.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback and loyalty over the past three years! We're delighted to hear you're happy with our support and app flexibility. We appreciate your support and look forward to continuing to serve you. If you need anything, please don't hesitate to reach out. Thank you for choosing PayWhirl!