PayWhirl Subscriptions
PayWhirl Subscriptions: Simplify Recurring Payments
Rating
4.9
feedback
241
chart
#409
All reviews
Rating Breakdown
Review RSS Feed
March 9, 2023
10/10 Love the support they are a good team! Sergey was so helpful and answered all my questions and helped
Feb. 21, 2023
Paywhirl is an excellent app. It has all of the features that I need for my subscription box business. The customer service is also top notch. I highly recommend them!
Using app
About 1 year
Total reviews
2
Average rating
5.0
Feb. 4, 2023
Paywhirl is solid and their customer support is amazing. Good customization and always adding some nice features
Jan. 17, 2023
I've been using PayWhirl for over a year and absolutely love it. I've tried a bunch of subscription payment apps out there and they are hands down the best that I've seen. Their support is always so quick and responsive.
Dec. 1, 2022
PayWhirl has been amazing! We initially selected this app because their team was always available and willing to answer questions, and I must say - they did not disappoint! Their team is beyond amazing and quick, and they truly care about all of their customers regardless of how big of a company you are. Sergey from their team is a LEGEND! Sergey has answered every question I have ever had, and helps me understand how to use the app better. The app works very well and we have received good feedback from our customers. The creators of the app are continuing to roll out new improvements, which I really appreciate. We highly recommend PayWhirl!
Nov. 22, 2022
Simple to use app that has helped keep my customers returning. Customers find updating their subscription easy and PayWhirl have even designed a cancellation flow (which most organisation try pretend don't exist!). My customers love the consistency in their orders, the flexibility available in their plans, and of course the ability to save money. PayWhirl support has been incredibly helpful when needed and are very responsive. Fantastic app. Paid for itself many times over.
Nov. 18, 2022
Paywhirl is an excellent subscription app. Very user-friendly app.. Customer Support is fantastic, easy to contact and they will not leave you not until your issue has been resolved.
Oct. 26, 2022
This app has been helpful in setting up our subscription. There is room for growth for this app, but that is expected with all things.
Sept. 30, 2022
we needed a subscription app for our website. i've tried a few others and either they are way too expensive, or too complicated to set up and manage. this app is priced well, and i can change the plan as we grow. it was also easy for me to set up and modify. i've had a few things i couldn't figure out and tech support has responded to me quickly and addresses my concern/request. overall very happy with performance of this app.
Sept. 7, 2022
This App is truly terrible, I lost many regular customers as this app has a bug where it stores your customers cards and then empties their accounts. Avoid!
We're sorry to hear about your experience with PayWhirl. We help thousands of merchants process subscriptions and other types of recurring payments successfully on Shopify. Upon reviewing your account, it looks like the issue stemmed from a unique scenario whereby your account was paused due to nonpayment and then resumed after several months of inactivity. Because your subscriptions were still active, it caused some customers to be billed for the months while the app was inactive after you resumed service. However, this could have been avoided easily by pausing subscriptions during the months you weren't shipping or reviewing your account before continuing service. Our support team is always happy to assist or answer questions from merchants and is available via live chat, phone, or email if you want to circle back.
Aug. 12, 2022
My site is comprised primarily of consumable items, so the ability to enhance customer experience with a subscription service was a key attribute in my vision for the business from the beginning. PayWhirl offers the features I need to enhance my customer's experience by allowing different discount percentages and timeframes, and the change, pause, or cancel items on any subscription adds confidence for consumer and merchant alike. Most importantly, Sergey from PayWhirl has been immediately available to answer any question, smooth integration wrinkles, and generally be helpful in optimizing PayWhirl.
May 25, 2023
Best app to launch a fast subscription program, with a lot of useful features (reportings, etc). But above everything, the customer support team is just gold and super effective. Thank you guys!
July 18, 2022
PayWhirl have been incredible and I'd recommend them without a doubt! I love that they listen to your suggestions and work to action them, they keep you updated and are so quick at responding to any queries. I left another well known platform to join PayWhirl and have never looked back. The integration process is super easy with so many really helpful features that just keep on improving! Even bringing out new features I never realised I needed. Couldn't be happier!
July 14, 2022
PayWhirl is allowing us to effectively manage our memberships. The team continue to add new features to improve the functionality of the app and enable greater control of how we interact with our members in terms of their renewals.
June 16, 2022
Paywhirl is awesome and simple for subscriptions. I used the standalone site embedded in a previous website and recently made the swap to Shopify. The team made it really easy to transfer my data from the previous account and have been very responsive every step of the way! Can't recommend Paywhirl enough.
June 9, 2022
Chose PayWhirl after fully exploring all 3rd party subscription options, and am very pleased. Great app, easy setup & execution, and possibly most importantly, excellent support. Very responsive, really helpful with troubleshooting, theme help and suggestions. Highly recommended.
May 29, 2022
Paywhirl is a great subscription app, really easy to use and set up and the support is excellent. New features added regularly, and very quick response if any questions
May 3, 2022
Sergel goes beyond of whatever you can expect of service. Ive tried more or less 10 subscription apps - most of them slow down your site HEAVILY. So if you care about web vitals, you should def use these.
March 18, 2022
I don't leave many reviews but the team at PayWhirl 100% deserve it. Ryan and Sergei always reply very quickly to support needs and questions. I've suggested multiple features e.g. retention analytics and they always engage. I was SO happy to see retention stats go live in the dashboard recently. They started off behind BOLD and ReCharge but are adding features at a breathtaking rate. And the value for money as a business owner is exceptional compared to how much people complain about competitors. I can't recommend PayWhirl enough. This is one of, if not THE single highest value-add app in our Shopify stack. If you're looking to implement subscriptions for any of your products, go with PayWhirl, you won't regret it.
March 1, 2022
I opened my first online store in 2005. Over the years I have opened several more; and now have a total of 6. Which is to say, I have an enormous amount of experience with online stores - and various platforms, tools, products, services, and apps. And so it is with some authority that I will share with you this opinion about PayWhirl: It is hands down the best subscription product available. Period. I've tried dozens of them, I currently use 3 of them. I will be converting all of them over to PayWhirl immediately. But there's more. (Shopify) App support is notoriously bad. PayWhirl's support is just remarkable. Send an email you get a reply. Ping them via chat (Intercom) in the app, they reply. Need special love? I needed plenty with my current project - and they hopped on a Zoom call with me 3 times! (Shopify, take note! Your support used to be great. Now? Not so much) Even more bonus points for this team for their companion products Upsell and Glow. The integration of the 3 (subs/tagging + sales funnel automations + customer loyalty program) is super tight. I would and could go on; but then someone would probably think that I am someone at PayWhirl's mother :) lol Try it and see for yourself. I'd give them 6 stars if I could.