PayWhirl Subscriptions for Shopify

PayWhirl Subscriptions

Create custom subscription plans with powerful retention tools
Rating
4.8
Feedback
180
Reviews
Chart
#946
Shopify

All reviews

5 / 5 Share
Feb. 14, 2024

Very versatile, and their support is very helpful.

Store Using app Total reviews Average rating
CSEP Store About 1 year 4 4.0
Developer Reply

Hi, We're genuinely sorry to hear about the difficulties you've experienced with our app, especially regarding the translation features. We understand how important it is for your store to serve customers in multiple languages effectively. To address this, we're committed to working closely with you to find a solution. Could you please email me directly at [email protected]? I'll personally ensure that we prioritize the translation issues you've highlighted and explore every possible way to tailor our app to better meet your needs. Thank you for your feedback, as it is essential in helping us improve. We're looking forward to resolving this promptly for you. Best regards, Larry

5 / 5 Share
March 9, 2023

10/10 Love the support they are a good team! Sergey was so helpful and answered all my questions and helped

Store Using app Total reviews Average rating
Luxurtraveller 4 days 3 5.0
5 / 5 Share
Feb. 21, 2023

Paywhirl is an excellent app. It has all of the features that I need for my subscription box business. The customer service is also top notch. I highly recommend them!

Store Using app Total reviews Average rating
5 / 5 Share
Feb. 4, 2023

Paywhirl is solid and their customer support is amazing. Good customization and always adding some nice features

Store Using app Total reviews Average rating
The Stack System About 2 years 6 4.8
5 / 5 Share
Jan. 17, 2023

I've been using PayWhirl for over a year and absolutely love it. I've tried a bunch of subscription payment apps out there and they are hands down the best that I've seen. Their support is always so quick and responsive.

Store Using app Total reviews Average rating
Lucky Dog Design Co. Over 1 year 2 5.0
5 / 5 Share
Dec. 1, 2022

PayWhirl has been amazing! We initially selected this app because their team was always available and willing to answer questions, and I must say - they did not disappoint! Their team is beyond amazing and quick, and they truly care about all of their customers regardless of how big of a company you are. Sergey from their team is a LEGEND! Sergey has answered every question I have ever had, and helps me understand how to use the app better. The app works very well and we have received good feedback from our customers. The creators of the app are continuing to roll out new improvements, which I really appreciate. We highly recommend PayWhirl!

Store Using app Total reviews Average rating
Mela Vitamins 10 months 2 5.0
5 / 5 Share
Nov. 22, 2022

Simple to use app that has helped keep my customers returning. Customers find updating their subscription easy and PayWhirl have even designed a cancellation flow (which most organisation try pretend don't exist!). My customers love the consistency in their orders, the flexibility available in their plans, and of course the ability to save money. PayWhirl support has been incredibly helpful when needed and are very responsive. Fantastic app. Paid for itself many times over.

Store Using app Total reviews Average rating
Better Tea Co. Almost 2 years 2 5.0
5 / 5 Share
Nov. 18, 2022

Paywhirl is an excellent subscription app. Very user-friendly app.. Customer Support is fantastic, easy to contact and they will not leave you not until your issue has been resolved.

Store Using app Total reviews Average rating
Planted Places 8 months 5 5.0
5 / 5 Share
Sept. 30, 2022

we needed a subscription app for our website. i've tried a few others and either they are way too expensive, or too complicated to set up and manage. this app is priced well, and i can change the plan as we grow. it was also easy for me to set up and modify. i've had a few things i couldn't figure out and tech support has responded to me quickly and addresses my concern/request. overall very happy with performance of this app.

Store Using app Total reviews Average rating
BrothersDogFood.com 21 days 1 5.0
1 / 5 Share
Sept. 7, 2022

This App is truly terrible, I lost many regular customers as this app has a bug where it stores your customers cards and then empties their accounts. Avoid!

Store Using app Total reviews Average rating
Junipers Over 1 year 2 3.0
Developer Reply

We're sorry to hear about your experience with PayWhirl. We help thousands of merchants process subscriptions and other types of recurring payments successfully on Shopify. Upon reviewing your account, it looks like the issue stemmed from a unique scenario whereby your account was paused due to nonpayment and then resumed after several months of inactivity. Because your subscriptions were still active, it caused some customers to be billed for the months while the app was inactive after you resumed service. However, this could have been avoided easily by pausing subscriptions during the months you weren't shipping or reviewing your account before continuing service. Our support team is always happy to assist or answer questions from merchants and is available via live chat, phone, or email if you want to circle back.

5 / 5 Share
Aug. 12, 2022

My site is comprised primarily of consumable items, so the ability to enhance customer experience with a subscription service was a key attribute in my vision for the business from the beginning. PayWhirl offers the features I need to enhance my customer's experience by allowing different discount percentages and timeframes, and the change, pause, or cancel items on any subscription adds confidence for consumer and merchant alike. Most importantly, Sergey from PayWhirl has been immediately available to answer any question, smooth integration wrinkles, and generally be helpful in optimizing PayWhirl.

Store Using app Total reviews Average rating
American Olive Farmer 5 months 7 5.0
4 / 5 Share
July 14, 2022

PayWhirl is allowing us to effectively manage our memberships. The team continue to add new features to improve the functionality of the app and enable greater control of how we interact with our members in terms of their renewals.

Store Using app Total reviews Average rating
ANH International Over 1 year 1 4.0
5 / 5 Share
June 16, 2022

Paywhirl is awesome and simple for subscriptions. I used the standalone site embedded in a previous website and recently made the swap to Shopify. The team made it really easy to transfer my data from the previous account and have been very responsive every step of the way! Can't recommend Paywhirl enough.

Store Using app Total reviews Average rating
Blue Copper Coffee 2 months 1 5.0
5 / 5 Share
June 9, 2022

Chose PayWhirl after fully exploring all 3rd party subscription options, and am very pleased. Great app, easy setup & execution, and possibly most importantly, excellent support. Very responsive, really helpful with troubleshooting, theme help and suggestions. Highly recommended.

Store Using app Total reviews Average rating
HI-VIBE About 1 year 6 4.3
5 / 5 Share
May 29, 2022

Paywhirl is a great subscription app, really easy to use and set up and the support is excellent. New features added regularly, and very quick response if any questions

Store Using app Total reviews Average rating
Happier Beauty Over 1 year 2 5.0
5 / 5 Share
March 18, 2022

I don't leave many reviews but the team at PayWhirl 100% deserve it. Ryan and Sergei always reply very quickly to support needs and questions. I've suggested multiple features e.g. retention analytics and they always engage. I was SO happy to see retention stats go live in the dashboard recently. They started off behind BOLD and ReCharge but are adding features at a breathtaking rate. And the value for money as a business owner is exceptional compared to how much people complain about competitors. I can't recommend PayWhirl enough. This is one of, if not THE single highest value-add app in our Shopify stack. If you're looking to implement subscriptions for any of your products, go with PayWhirl, you won't regret it.

Store Using app Total reviews Average rating
biotikur About 1 year 6 3.7
5 / 5 Share
March 1, 2022

I opened my first online store in 2005. Over the years I have opened several more; and now have a total of 6. Which is to say, I have an enormous amount of experience with online stores - and various platforms, tools, products, services, and apps. And so it is with some authority that I will share with you this opinion about PayWhirl: It is hands down the best subscription product available. Period. I've tried dozens of them, I currently use 3 of them. I will be converting all of them over to PayWhirl immediately. But there's more. (Shopify) App support is notoriously bad. PayWhirl's support is just remarkable. Send an email you get a reply. Ping them via chat (Intercom) in the app, they reply. Need special love? I needed plenty with my current project - and they hopped on a Zoom call with me 3 times! (Shopify, take note! Your support used to be great. Now? Not so much) Even more bonus points for this team for their companion products Upsell and Glow. The integration of the 3 (subs/tagging + sales funnel automations + customer loyalty program) is super tight. I would and could go on; but then someone would probably think that I am someone at PayWhirl's mother :) lol Try it and see for yourself. I'd give them 6 stars if I could.

Store Using app Total reviews Average rating
ioBusinessMusic 6 days 2 5.0
5 / 5 Share
Feb. 25, 2022

Paywhirl has amazing customer service, and their development team is super active, keeping pushing out useful new features!

Store Using app Total reviews Average rating
Taelor.Style 10 months 4 5.0
5 / 5 Share
Jan. 26, 2022

A great app! We have been using this for quite some time and have had no issues - customer support is also great.

Store Using app Total reviews Average rating
ROCKJAW® About 1 year 4 5.0
5 / 5 Share
Dec. 2, 2021

We did get excellent help and support from Sergey at PayWhirl. We are blown away by the support and service!!! All Our best! COWASUN

Store Using app Total reviews Average rating
COWASUN 11 months 1 5.0
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