All reviews

Rating Breakdown

  • 5
    93% (162 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (6 ratings)

Reviews with Text

  • 99% (173)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2021

I use this App to manage my monthly subscription program. It has really empowered me to grow my monthly box and to keep my customers happy with easy tech! I recommend this App to all people that ask about who to use! Paywhirl of course!!!! Plus they are super helpful and kind!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2021

The app is intuitive and easy to use, but what's best is their customer support team. Always there to help you. Would recommend

Store

Natulim

Using app

4 months

Total reviews

21

Average rating

5.0

5 / 5 Share

May 7, 2021

Great app and great team. They are constantly updating the app with users suggestions. I have reached out to the team a few times and they have always responded quickly to answer my questions.

Store

Snap It

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2021

Building and managing a subscriber community takes a lot of organization and marketing effort. Using the PayWhirl app we grew our first 400 subscribers within a few months; managing groups has been our biggest task but PayWhirl is always releasing new features to make this easier. Direct customer support within the app is amongst the best on the Shopify platform.

Store

LA MANO

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

Love the new dashboard, especially the calendar feature to see when subscriptions are coming through. Excellent app and amazing customer service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

Loving this app so far. Had a theme/display issue and reached out their support who fixed it in like literally 90 seconds or something crazy fast. Super appreciate it!! Cheers and thanks for the awesome app!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 8, 2021

Very easy to install, just read the instructions. haven't started selling subscriptions yet, but I set it up to get ready for when I launch. Thank you

Store

Vagesty

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2021

This is my first ever app review in my 4 years of using all different types of applications. Paywhirl has earned it by providing the best customer support I've ever experienced! Sergey helped to get everything installed correctly on my theme in minutes (if not seconds), plus added it (per my request) to the "Featured Product" section of my homepage. Later, I experienced a glitch/bug with the sale prices of my other products in the same collection as my subscription product. Sergey again responded immediately with the cause of the bug and multiple work around solutions to remedy the issue until the bug is fixed. Sergey also used Loom to share screen recording videos he made, showing exactly what was going on with my store's theme. It's was amazing!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

Great customer service and super easy to set up! Looking forward to when the app will be launching their payment plan feature but am happy that you can manually integrate that into peoples subscriptions after their first order! Very pleased.

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2021

App works great! however my 5 starts goes for the support!! Their customer support is amazing, they help you through all the set up and every time you have a doubt they answer you fast and with solutions! Thanks PayWhirl team!

Using app

2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

March 17, 2021

The app somehow does what it has to do, anyhow, once you deinstall it it leaves massive code in your shop. and that didnt make us happy at all.

Using app

4 days

Total reviews

5

Average rating

4.4

Developer Reply

Hi, Sorry about that! We don't have the ability to remove all the code automatically but we are happy to do it for you free of charge. If you reach out to our support ([email protected]) we can go over the details. Best, Team PayWhirl

5 / 5 Share

March 10, 2021

amaaazing app! I have about 15 apps that support my shopify store and this is one of my favorites. they are constantly adding new features and their customer service is AMAZING! quick responses from a real person, love it! highly recommend.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2021

This is an awesome app made by a highly efficient and dedicated team. We've had a great experience with this app so have no double about continuing with PayWhirl for future subscription set ups. Thanks guys!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Great, straightforward app for product subscriptions. I have a custom theme that made the app tricky to install but within minutes of contacting support the app was fully up and running. I've come back to add to this review as I need to highlight how great the support team are, Sergey in particular has gone above and beyond for us to get things exactly how we want them, really happy with everything! The app is always receiving updated features too which is great.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

Sergey was more than kind to offer help when I needed it. Thank you very much. I can't wait to see how the app develops.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2021

We are yet to test out using the app but the customer service so far has been amazing. The team are super responsive and took the time to understand what we needed help with. We will be a long-term customer if we continue to get outstanding service like this!

Store

Riley

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Great, affordable option for my small business. I appreciated how easy it was to install; because I could install it myself, it save me a lot of money on engineering costs. Plus, their support team is amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

App is awesome. Lets us manage subscriptions with ease. Plus these guys respond well when we have questions or needs. And they keep improving it, which is what you want in a technology partner.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 24, 2021

Sergey was amazing to deal with he went above and beyond with providing the service and on-going support we needed to launch Paywhirl.

Using app

About 1 month

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 23, 2021

I have only had this app for about a week and I already know I have found everything I needed in this app. The customer service was amazing. They even gave me a follow up call to make sure that everything was working out and that all my questions were answered. I really LOVE this app!!!

Using app

3 days

Total reviews

1

Average rating

5.0