All reviews

Rating Breakdown

  • 5
    93% (224 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2021

Sergey from technical support has been extremely helpful with some code customisations and setting up the app correctly on our theme. Great app so far!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 16, 2021

Great app so far and the tech support is super quick and really helpful. I tried to install on my own but needed help. In a matter of minutes I was up and running! Great app so far!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

The app is easy to use and the customer service is amazing. I needed help with set up and before I knew it with just a few clicks Sergey had me set up and ready to go. The monthly plan is worth that alone!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

I had many questions while setting up the app on my site. Within 5 minutes of sending an email to the support team I got help immediately. Not only did Sergio provide the answers, I allowed access into my shopify account and he made the changes I needed. He was profession, fast, and saving me lots of time and stress. I'm very impressed with the service and support.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2021

amaaazing app! I have about 15 apps that support my shopify store and this is one of my favorites. they are constantly adding new features and their customer service is AMAZING! quick responses from a real person, love it! highly recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2021

This is an awesome app made by a highly efficient and dedicated team. We've had a great experience with this app so have no double about continuing with PayWhirl for future subscription set ups. Thanks guys!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Great, straightforward app for product subscriptions. I have a custom theme that made the app tricky to install but within minutes of contacting support the app was fully up and running. I've come back to add to this review as I need to highlight how great the support team are, Sergey in particular has gone above and beyond for us to get things exactly how we want them, really happy with everything! The app is always receiving updated features too which is great.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

Sergey was more than kind to offer help when I needed it. Thank you very much. I can't wait to see how the app develops.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2021

The app works great and customer service is super fast. They are always available when I have an issue and they solve it in no time! The app is awesome and makes it very easy to manage subscriptions. There are a few features missing here and there but I love that they are making updates to the app all the time and new features are available all the time so I'm sure they will be come up pretty soon

Using app

Almost 4 years

Total reviews

4

Average rating

3.0

5 / 5 Share

March 1, 2021

I used this app for my candle subscription and I love it! My candle subscription is something my customers have been asking me for.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 1, 2021

We are yet to test out using the app but the customer service so far has been amazing. The team are super responsive and took the time to understand what we needed help with. We will be a long-term customer if we continue to get outstanding service like this!

Store

Riley

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2021

PayWhirl makes managing recurring subscriptions TOO easy + their out-of-this-world customer support team = very happy customers/business partners. Definitely a must have addition to your store! Thanks Sergey & team!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Great, affordable option for my small business. I appreciated how easy it was to install; because I could install it myself, it save me a lot of money on engineering costs. Plus, their support team is amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

This is a great app. And the stellar customer service is even better! Lincoln and Sergey got back to us right away and spent tons of time getting us up to speed and trouble shooting things on our end. There are real, great people building and supporting this app!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

I love the new version of this app. It was very easy for me to get all the functions I wanted on my website. I needed a few different subscription options for only about 4 products, and this worked perfectly. Thanks!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

App is awesome. Lets us manage subscriptions with ease. Plus these guys respond well when we have questions or needs. And they keep improving it, which is what you want in a technology partner.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 25, 2021

I took a chance in using this app and have been blown away by the level of service and support from the team at PayWhirl. This app allows our customers to easily sign up for a subscription service and took only a bit of tweaking on our end. And they're constantly updating with new features and services. Great product and great people.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Sergey was amazing to deal with he went above and beyond with providing the service and on-going support we needed to launch Paywhirl.

Using app

About 1 month

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 23, 2021

I have only had this app for about a week and I already know I have found everything I needed in this app. The customer service was amazing. They even gave me a follow up call to make sure that everything was working out and that all my questions were answered. I really LOVE this app!!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

Ryan has been helping me so much setting up Paywhirl. There are limitations though with the app itself (which I'm sure Ryan knows about) that I hope can be improved on in the future.

Using app

About 1 month

Total reviews

2

Average rating

5.0