All reviews

Rating Breakdown

  • 5
    93% (1,581 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (37 ratings)
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5 / 5 Share

July 7, 2023

The installation was quick and easy, took less than five minutes. The customer support agent Romana was polite and efficient in setting up and demonstrating the review widgets. The whole process from start to finish was a breeze to follow. Would highly recommend!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear your positive feedback, especially your compliments on our quick and easy installation process and our delightful customer support. It's wonderful that Romana could help streamline your experience with the review widgets. Your recommendation is greatly appreciated! Your insights are important as they aid us in constantly refining our services. Thanks once again for choosing Opinew Product Reviews App UGC. Best, The Opinew Team

5 / 5 Share

July 6, 2023

I would very much recommend Opinew! Excellent customer service when you need to troubleshoot. It is very easy to use, and the staff are very helpful and quick to respond.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're thrilled to hear that you're finding Opinew easy to use and our team responsive and helpful. Excellent customer service is always our priority, and it's wonderful to know that we're making a difference. We truly appreciate your support and recommendation. Your feedback motivates us to keep doing our best. Thanks for being part of the Opinew community! Best Regards, The Opinew Team

5 / 5 Share

July 6, 2023

My website looks professional and amazing. Thank you to the support team. I appreciate the tech support and Romana was particularly helpful

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, We're delighted to hear that you're loving the professional look of your website with Opinew Product Reviews App UGC! It's fantastic that our support team could assist you, and we appreciate your kind words about Romana. Your feedback truly matters to us as it helps us continue to deliver top-notch service to all our customers. We hope to keep aiding your business journey with remarkable tech support and service. Best wishes, The Opinew Team

5 / 5 Share

July 6, 2023

Yesterday was good enough and the customer service was excellent. They solved the pagination display problem.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review! We are thrilled to know that you are satisfied with our customer service and that we could resolve the pagination display issue for you. Our team always strives to provide prompt and excellent service, and your experience reaffirms the hard work we put in every day. We truly appreciate your 5-star rating, and your feedback greatly empowers our commitment to serving you better. Please don't hesitate to reach out if you need any further assistance. Warm Regards, The Opinew Team

5 / 5 Share

July 3, 2023

Nick from support helped me very quickly with an issue I was having. Thanks! He got me up and running in no time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear that Nick from our support team was able to assist you promptly and effectively. Your feedback reinforces the importance we place on providing top-notch service to all our customers. It's great to hear that you're now up and running without a hitch! We appreciate the 5-star rating and the kind words, and thank you for taking the time to leave this review. Your feedback helps us maintain the quality of our assistance. 4-star review with some criticism. Kind regards, The Opinew Team

5 / 5 Share

Oct. 10, 2024

The app is easy to use. Had issues with installing the widgets and got the support needed in good time. Awesome team!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your wonderful review! We're thrilled to hear that you find our app easy to use and that our support team could help resolve your challenges with widget installation in a timely manner. Your feedback fuels our motivation to ensure we continually offer excellent service to our valued users like you. If you have any more questions or need further help, don't hesitate to reach out. Thanks again for being a valued part of Opinew! Best Wishes, Opinew Team

5 / 5 Share

June 27, 2023

I emailed their support to request help. The support team is extremely dedicated and settled my query quickly. Overall, the app is easy to use and I am satisfied.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write such a wonderful review! We're thrilled to hear that our support team could assist you promptly and effectively, and it's good to know that you've found our app user-friendly. We're always here to help and we value deeply your satisfaction. Again, thanks for the fantastic rating. Best regards, The Opinew Team

5 / 5 Share

June 26, 2023

The customer service response was quick and they were very helpful in installing the code on my store pages. As a new store owner, I was pleased they offer online customer service and support to assist with adding reviews to my store

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your 5-star review! We're really happy to hear that our customer service team was able to assist you swiftly and effectively. Providing support and guidance to our customers, especially new store owners like yourself, is incredibly important to us. It's great to know that you're satisfied with the addition of reviews to your store. If you have any more needs or questions, don't hesitate to reach out. Your feedback and experiences help us to continuously improve our service. Best, Opinew Team

5 / 5 Share

June 20, 2023

The customer support is awesome. They helped us with all our problems and solved it in less than 15min

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello! We're overjoyed to hear about your excellent experience with our customer support team. Our goal at Opinew is to ensure your issues are resolved as swiftly and efficiently as possible, so hearing that we achieved this in less than 15 minutes truly made our day! Your appreciation means a lot to us, and it reinforces our dedication to provide outstanding service to our valued users like you. Our team is always here to assist you, so do not hesitate to reach out if you need any more help. Thank you again for awarding us a 5-star rating and your encouraging feedback. Your satisfaction is our motivation! Best, The Opinew Team

5 / 5 Share

June 14, 2023

So far we are happy with the app, have only installed free plan so far to test its integration. Customer support has been outstanding. We chose Opinew as it is optimised for good site speed, which is an IMPORTANT factor with any website. Thank you

Using app

5 days

Total reviews

4

Average rating

4.8

Developer Reply

We're thrilled to hear that you're happy with our app and its quick integration, especially with our attention to site speed optimization! We pride ourselves in offering stellar customer support, so it's great to hear that this didn't go unnoticed. If you have any questions as you continue to explore our features or if there's anything further you’d like assistance with, please don't hesitate to reach out - we're here to help! Thank you for the wonderful feedback and for choosing Opinew. Your insights are what help us continue to improve. - The Opinew Team

5 / 5 Share

June 13, 2023

I have just added this app to my website www.rizenunlimited.com and love it. Nick helped with the integration and it looks great on my site. There was couple of little extra steps needed with my theme, but Nick got it done. Highly recommend this to anyone considering a review app on their site.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi team Rizen Unlimited, thanks for the 5-Star review! We are so glad Nick could help you out here. Shopify themes can get complicated at times and we certainly don't expect people to be engineers to set up our app. The basic onboarding has been designed to be easy to use but of course with some themes small amounts of tweaking are required to get everything looking 10/10. We are always here to help 24/7 and promise to do everything we can for you so that you can focus on running your business :) -Opinew Customer Success Team

5 / 5 Share

June 13, 2023

Quality customer service! really attentive, problems are quickly resolved ! Thank you very much for your help !

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're overjoyed to hear that you're happy with our customer service! Your satisfaction is our utmost priority and we're glad we were able to quickly resolve your issues. Thank you for your kind words and for being a valued part of our Opinew community. We're always here to provide you with the support you need. Best wishes, The Opinew Team

5 / 5 Share

June 12, 2023

Amazing app for reviews and amazing customer service! They helped me deal with each problem I had quickly and effectively. I was amazed at how quickly they resolved both issues! Definitely recommend this app.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're thrilled to hear that you've had a positive experience with both our app and our customer service. Your satisfaction is our top priority, and it's truly rewarding to know our efforts in resolving your issues quickly and effectively stood out. Your recommendation means a lot to us, and we're grateful for your support. Remember, we're always here if you need any further assistance. Your feedback matters and helps us continuously improve. Best regards, The Opinew Team

5 / 5 Share

June 12, 2023

It is very user-friendly, especially because everything can be customized (texts and colours, etc.) Their app is constantly updated and they respond quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for your amazing review! We're thrilled to know that you found our Opinew Product Reviews App UGC user-friendly and customizable. We continuously work on our updates to provide a smooth and efficient experience, so it's great to hear your positive feedback on this. Also, we're glad that our response time met your expectations. Your feedback means a lot to us, and it helps us to keep improving. Thanks once again for your support! Best regards, The Opinew Team.

5 / 5 Share

June 9, 2023

One the best services I have ever seen. Excellent support, very quick response. They can even help you add widgets for your store if that is not something you are familiar with.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the stellar review! We're thrilled to hear you had such a positive experience with our services and found our support helpful. Your specific mention about how we assisted in adding widgets to your store is much appreciated. It’s our aim to make things as easy as possible for our users. We sincerely thank you for your support, and we're here to assist you anytime. Your feedback is crucial in guiding our efforts to continuously improve. From, The Opinew Team

5 / 5 Share

June 9, 2023

Quick response and solution everytimes. Instantly import Amazon reviews to shopify stores. It would be much better if I could add some comments by myself, some of the comments I want to show are not entered in the automatic import

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating and for sharing your experience with our service! We're thrilled to hear you appreciate the quickness in our responses, and the feature to import Amazon reviews to Shopify stores. Your suggestion to add a feature that allows you to enter your own comments in the automatic import is a valuable one. We understand how this addition could enhance your user experience, and we'll certainly consider it for our future updates. Please continue to share your thoughts and ideas with us, as they play a crucial role in our improvement. Best Wishes, The Opinew Team

5 / 5 Share

June 7, 2023

I recently had the pleasure of experiencing top-notch customer support from Opinew, and I must say, I am thoroughly impressed. In a world where customer service often feels like an afterthought, Opinew sets itself apart by delivering an exceptional level of support that truly goes above and beyond.

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

We're absolutely thrilled to hear about your positive experience with our customer support, and we’re sincerely grateful for your 5-star rating! We pride ourselves on the level of support we offer and it's great to know that we were able to meet your expectations. Your kind words mean the world to us and encourage us to keep striving for exceptional service. Your feedback truly makes a difference. Thank you once again from the Opinew team.

5 / 5 Share

June 6, 2023

I had a few questions and the support replied within 1 minute. The app is great, it does exactly what I expected it to.

Store

Prime50

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're really glad to hear that you had a positive experience with our support team and that the app is meeting your expectations! Your positive feedback makes all our efforts worthwhile. It's wonderful to know that we could assist you promptly and our app is functioning as expected. Remember, if you have any other questions or need further support, our team is ready to help. Your feedback is critical in helping us continually improve. Thanks again from the Opinew Team!

5 / 5 Share

June 5, 2023

It allows you to add comments and photos. I love it! It's great that you can find reviews online. They usually respond in less than a minute. Great customer service!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear that you love the features of our Opinew Product Reviews App! We strive to provide an interface that allows for robust user-generated content, so we are glad you found adding comments and photos useful. It also makes us very happy to hear about your positive experience with our customer service. One of our biggest priorities at Opinew is to ensure quick and efficient responses to all our customer inquiries. Thank you so much for your kind words and excellent star rating! Your feedback is very much appreciated and helps us continuously improve our app and service. Kind Regards, The Opinew Team

5 / 5 Share

June 4, 2023

una aplicación muy útil, tiene muchas opciones para generar confianza a nuestros clientes, el servicio de soporte siempre esta atento hay algunos detalle que compatibilidad con mi theme, quizás se pueda solucionar fácilmente

Using app

7 months

Total reviews

4

Average rating

4.0

Developer Reply

Gracias por tu genial revisión de 5 estrellas. Nos alegra saber que encuentras nuestra aplicación útil y que te ha ayudado a generar confianza con tus clientes. También apreciamos tus amables palabras sobre nuestro equipo de soporte. Sentimos oír que has tenido problemas con la compatibilidad de tu theme. Te aseguramos que estamos disponibles para ayudarte a resolver esto. Por favor, no dudes en contactar a través de nuestro sistema de soporte si vuelves a encontrarte con este u otros problemas en el futuro. Tu feedback es esencial para nosotros. Atentamente, El equipo de Opinew