All reviews

Rating Breakdown

  • 5
    93% (1,581 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (37 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 31, 2023

We used it to upload external reviews into our store. App works exactly as promised. This service is amazing and so easy to use.

Using app

About 1 year

Total reviews

5

Average rating

2.8

Developer Reply

Hi there, We're thrilled to hear that our app is working well for your store's needs and that you've found it easy to use! Our aim is to deliver on our promises and hearing feedback like this really validates our efforts. Thank you for sharing your positive experience with our product. Your feedback plays a crucial role in our ongoing efforts to improve our services for our users. Best wishes, The Opinew Team

5 / 5 Share

May 31, 2023

App works great, looks really professional and so far smooth. Special thanks to Romana for helping out even though I was just lazy...

Store

My Store

Using app

20 days

Developer Reply

We're thrilled to hear that you're finding our app useful and professional looking. It's great to hear that everything is running smoothly so far. Our team, including Romana, is always here to help - no question is too small or too big. Thank you for your 5-star review, your feedback is crucial to us and it helps us maintain our standards. Best Wishes, The Opinew Team

5 / 5 Share

May 30, 2023

instant support and problem solved. i was new and a support member instantly tryed to help me getting into it

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to leave us a positive review. Our mission is to make every user's experience as seamless as possible, especially when they're new to our platform. It's great to know that our team was able to help you get started and guide you through the process. We're here for you whenever you need us and look forward to continuing to provide you with excellent service. - Opinew Customer Success Team

5 / 5 Share

May 29, 2023

Daniel, our support representative, was extremely friendly and helpful in setting up their review platform on the site. Excellent customer service! I was contacted within minutes and given very detailed instructions.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for sharing your positive experience with us. We're delighted to hear that you found our customer service to be excellent and that Daniel was helpful and friendly in setting up the review platform on your site. Your satisfaction is our top priority, and we look forward to continuing to serve and support you. Thanks again for your feedback. - Opinew Customer Success Team

5 / 5 Share

May 29, 2023

We have been using this software for some time and have been very pleased. We did a theme update and a previous review software code was left behind causing issues for the updated install. Daniel helped us get the code re-installed and also corrected a previous problem from another review software we had as well. Thank you!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to share your positive experience with us. We're pleased to hear that you've been satisfied with our software and the support provided by our team, specifically Daniel. We sincerely appreciate your continued trust in our service. We're here to support you anytime and look forward to continuing to meet your needs. - Opinew Customer Success Team

5 / 5 Share

May 27, 2023

Fantastic app and an amazing team to help/support. Tremendous value! Would gladly recommend to other Shopify merchants.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for leaving us a 5🌟 review! We're committed to providing excellent service and support to all our users and it's wonderful to hear that we're hitting the mark. Best wishes, - Opinew Customer Success Team

5 / 5 Share

May 27, 2023

Very useful for our business. They have a free plan for biz starters which is really free. They are also responsive via chat too. Nick solved our issue on the spot.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you so much for your positive feedback. We're delighted to hear that our service has been useful for your business and our free plan is meeting your needs as you start out! We're here for you anytime, and we're excited to continue supporting your business journey. - Opinew Customer Success Team

5 / 5 Share

May 27, 2023

they are very supportive especially nick. the features are absolutely best in the market, highly recommended

Store

Fecce

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We're absolutely thrilled to receive your positive review and recommendation. It's fantastic to hear that you've found our features to be the best in the market! We truly appreciate your recommendation and look forward to continuing to serve you. - Opinew Customer Success Team

5 / 5 Share

May 25, 2023

I recommend this app to anyone looking for review apps that have a great support team. Their customer service team is excellent and available via live chat to assist you with any issues.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your fantastic review and for recommending our app to others. Our customer service team is dedicated to providing real-time support through live chat, and we're thrilled to hear that you've found their service to be excellent. Your support means a lot to us and we'll strive to continue meeting your expectations. - Opinew Customer Success Team

5 / 5 Share

May 24, 2023

It is customizable with many options. I don't know how they do this, but I have never had such amazing customer service anywhere on the Internet.

Store

Majesty

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and positive review. We pride ourselves on offering a customizable experience and top-tier customer service, and we're delighted to hear that you've had a positive experience with us. Best wishes, - Opinew Customer Success Team

5 / 5 Share

May 23, 2023

I had widgets problems ( i thought). The problem was resolved in a matter of minutes ( 9 mts!) The app works well for me, just take the time to set all the options.Thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to share your experience with our app! We're glad to hear that you were able to quickly resolve your issues with the widgets. We always strive for efficiency in our customer service, and it's great to know that we were able to assist you promptly. Our support team is always on hand to help with installation or anything else if you get stuck! - Opinew Customer Success Team

5 / 5 Share

May 23, 2023

Customer support is quick to respond. The experience so far has been great. They are always quick to respond and very helpful in any situation.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your positive feedback. We're thrilled to hear about your positive experience with our customer support team! We greatly appreciate your support and are here for you whenever you need us. Don't hesitate to reach out with any further questions, concerns, or feedback. - Opinew Customer Success Team

5 / 5 Share

May 18, 2023

I've used this product enough to say support is fantastic! Wonderful app and time saver. Thank you. Gary

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gary, We're over the moon to hear your positive feedback! It's great to know that Opinew Product Reviews App UGC is saving you time and that you're happy with our support team. They're indeed fantastic, always ready to help our valued users such as yourself! Thank you so much for taking the time to leave us this glowing 5-star review. Your feedback plays a huge role in driving us to continuously enhance our services. Best, The Opinew team

5 / 5 Share

May 16, 2023

I have tested a lot of review apps and this one is by far my favourite. It is so simple to use and works great. The customer support is super quick. Will definitely keep using with future stores!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We're absolutely delighted to hear that our Opinew Product Reviews App UGC tops your favorites list! Your feedback truly means a lot to us. It's wonderful to learn that you find our app simple to use and effective, and that our customer support is living up to your expectations. We’re thrilled to have you onboard and we're excited to continue supporting your future stores! Your feedback is instrumental in helping us deliver a superior experience for all our users. Thanks and Best Regards, The Opinew Team

5 / 5 Share

May 15, 2023

Support was quick to respond to my questions. Daniel has the best support team that I have ever encountered

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear that you had a great experience with our support team! We strive to provide efficient and top-notch assistance, and we're pleased to know that we hit the mark for you with Daniel. Your kind words greatly motivate us to keep doing what we're doing. Your feedback is extremely important to us and it helps us continually strive for outstanding service. Thank you again for your amazing support! Best Regards, Opinew Team

5 / 5 Share

May 15, 2023

I was able to install it on Shopify successfully and have their support team help me. The reviews bring more credibility to my newly-launched website.

Store

AVERO

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for giving us a 5-star rating and for your kind words. We're glad to hear that our app was easy to install and our support team could assist you. It's fantastic that your reviews are adding more credibility to your website. Your feedback is a big help to us in ensuring we're meeting our users' needs. Thank you again for taking the time to share your experience. Best wishes, The Opinew Team

5 / 5 Share

May 15, 2023

They responded quickly and helped me solve all my problems. com! The app makes it easy to collect and publish product reviews.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello, thank you for taking the time to leave us such a wonderful review! We're thrilled to hear you had a positive support experience and you're finding our Opinew Product Reviews App beneficial in collecting and publishing product reviews. Your feedback is very much appreciated, as it helps us strive to offer the best customer service possible and continual improvement to our app's functionalities. Thanks once again, and feel free to reach out to us if you need any further assistance. Enjoy using Opinew! Best wishes, The Opinew Team

5 / 5 Share

May 12, 2023

It is fast and efficient, and the customer service is excellent. It solved all my problems and helped me get the placements.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for leaving us a 5-star review! We're delighted to hear that you found our app to be fast and efficient, and that our customer service was able to assist you in resolving your issues. Your satisfaction is our top priority and it's wonderful to hear we've been able to aid in securing your placements. Once again, thank you for your positive feedback. Your support truly inspires us to keep improving our service. Best wishes, The Opinew Team

5 / 5 Share

May 10, 2023

Great service from the Customer Success and Support teams, I had an issue where my Shopify charge wasn't being registered with the app, I was in panic mode but the Opinew team stepped in quickly, reassured me and solved the issue within 10 minutes. They even gave me some freebies for my inconvenience. Recommend! Plus its great syncing up my Amazon shop reviews to my shopify website. thanks!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear you had a positive experience with our Customer Success and Support teams! It's paramount to us that any issues you encounter are resolved quickly and smoothly, and we're thrilled we could turn your panic into relief. We appreciate your kind words and are here to assist whenever you need us. The syncing of your Amazon shop reviews to your Shopify website is indeed a feature we take pride in, making it easier for our customers to manage their reviews in one place. We're happy to hear that you've found this feature helpful too. Your feedback goes a long way in helping us improve and continue delivering top-notch service! We appreciate it a lot. Best wishes, The Opinew Team

5 / 5 Share

May 9, 2023

Amazing support! I sent a quick message to support for a rather complex issue and they stuck with me and helped me get there in the end. Been using this reviews app for a few years now and it has certainly been a net positive!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, We're thrilled to receive your 5-star review and are delighted to hear that our support team has been able to help you solve complex issues! We're equally glad to know that you've been with us for a few years and found Opinew Product Reviews App UGC to be genuinely useful. Your positive experience underscores our commitment to supporting our users in the most efficient and dedicated manner. Feedback like yours fuels us to work even harder to ensure the satisfaction of our users. Thank you once again for sticking with us and sharing your wonderful review. Best Wishes, The Opinew team