All reviews

Rating Breakdown

  • 5
    90% (556 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (28 ratings)

Reviews with Text

  • 97% (603)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 15, 2022

Customer service is always top-notch - they responded immediately to any problem I had with the APP and solved it. It allows me to get verified reviews from real customers

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We are absolutely thrilled to hear about your positive experience with our customer service - that's exactly what we strive to deliver. We're glad that we've been able to promptly assist with any issues you've encountered with the app. Also, it's fantastic to hear that the app has enabled you to get verified reviews from your genuine customers. That feature is indeed one of the strong points of our app, designed to enhance authenticity and credibility for businesses like yours. We really appreciate the time you took to share your experience and giving us a perfect rating! Your feedback makes a big difference and encourages us to continue improving. Kind regards, The Opinew team

5 / 5 Share

Feb. 4, 2022

Awesome app! It's super easy to use, has everything I need, SEO, optimized widgets, and amazing customer service! The chat is so helpful and they respond right away when we need a bit of help.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you find our app awesome and easy to use! It's fantastic to know that you're taking full advantage of our optimized widgets, SEO features, and customer service. Your acknowledgment of our responsive assistance via chat encourages us to continue delivering exceptional service. Thanks a lot for your glowing review. Please don't hesitate to let us know if you need any more help. We're here for you anytime. Your feedback is crucial in shaping our services! Best regards, The Opinew Team

5 / 5 Share

Feb. 3, 2022

So far it's great - Opinew's bringing us generated user content with photos and videos and a great dashboard to measure the results. Excited about the pushing my already amazing store into a higher gear with your app!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello, thanks so much for the wonderful feedback! We're thrilled to know that you're finding Opinew valuable in generating user content and that you're appreciating our dashboard. Your excitement about driving your store to the next level with our app is exactly what we strive for! We're here to support you in every way possible as you continue on this journey. Remember, your feedback fills our sails and motivates us to continuously improve our offering. Keep winning! Best, The Opinew team

5 / 5 Share

Feb. 2, 2022

This app seems extremely powerful and helpful for those looking to build customer trust. Paul Wilson, a member of the customer service team was an absolute pleasure to work with and was helpful throughout the whole journey.

Using app

10 days

Total reviews

6

Average rating

5.0

Developer Reply

We are incredibly grateful for your 5-star review! It's great to hear that you find our app powerful and beneficial in building customer trust. Also, we are so pleased to learn Paul was able to assist you and made your experience a pleasant one. He truly is a valuable member of our team. Thank you for taking the time to share your positive experience with us. This kind of feedback fuels our commitment to providing the best possible service to our users. Your feedback is greatly appreciated and contributes to our understanding of how we can continue to improve. Best, The Opinew Team

5 / 5 Share

Jan. 31, 2022

So far this app and the support, especially the support, are AMAZING. A+. Daniel in support has been the most friendly and helpful in getting us set up with their review platform on our site, providing live chat and near instantaneous tweaks as requested. Never have I gotten such timely technical support, as it relates to website tweaks and edits. So far, I'm thrilled with the app and look forward to its continued use. Oh, and Paul in onboarding was a pleasure to work with and great in explaining the app and its features.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this fantastic review! We're thrilled to hear that you've had such a wonderful experience with our support team, particularly with Daniel and Paul. We strive to make your experience with us truly special, so knowing that our efforts were successful certainly brings joy to our entire team. A quick response and efficient resolution mean a lot in this fast-paced world. Your satisfaction is what motivates us to do better every day! We're delighted that you find value in our app, and we look forward to supporting your business over the long haul. Your feedback is crucial in our quest to continue improving. Thank you again from the Opinew team!

5 / 5 Share

Jan. 25, 2022

I use this app to import reviews from Amazon to my Shopify store. Very easy to navigate and there are a lot of useful tutorial videos available. Online support is super helpful!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your positive review! We're thrilled to hear that you've found our app easy to use, and that our tutorial videos and online support have been of assistance. This feedback is incredibly important to us, so we appreciate you taking the time to share your experience. Our team will continue working hard to ensure we provide the best service and tools for our users. Once again, thank you! Best wishes, The Opinew Team

5 / 5 Share

Jan. 25, 2022

A great app supported by a great and responsive team! We appreciate the work that you put in into making your app better

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

We're thrilled to hear that you're finding our app valuable and our team responsive. Your positive words are really encouraging and an affirmation of the hard work we're doing. We strive to deliver the best to our customers. Thank you for appreciating the efforts we've put into enhancing our app. Remember, your feedback is of utmost significance to us, as it helps us continually develop and improve. Should you need any further assistance or have more input, don't hesitate to get in touch. With gratitude, The Opinew Team.

5 / 5 Share

Jan. 24, 2022

The Support is next level! Those guys are super-fast and ready to help you with any problem. Thats awesome. 100% recommendation :)

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello! Thank you so much for your 5-star rating and your enthusiastic recommendation. We're thrilled to hear that you have had a positive experience with our support team. We truly believe that excellent customer support is key, and it sounds like our team are living up to that standard! Please feel free to reach out if you need further assistance. Your feedback greatly inspires us and helps us to improve. Best wishes, The Opinew Team

5 / 5 Share

Jan. 21, 2022

Great app that's always improving and the customer support is really second to none – pretty much always available and quick to solve all issues and help with customisations. 5 stars!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your enthusiastic 5-star rating and for recognizing our ongoing efforts to improve the Opinew Product Reviews App UGC. We're thrilled to hear that you've had excellent experiences with our customer support team and we also appreciate your kind words about our app's capabilities and customization. Remember that we're always here to help if you run into any issues in the future. Your feedback plays a significant role in shaping our product and we can't thank you enough for taking the time to share your experience. Thanks again! Best, The Opinew Team

5 / 5 Share

Jan. 19, 2022

Only just started using the app so can't comment on conversion improvement, what I can comment on, however, is that the installation/migration process was smooth and the whole Opinew team went above and beyond to help us with the setup. Thanks guys, really appreciate it!

Using app

9 days

Total reviews

9

Average rating

5.0

Developer Reply

Hello! We're glad to hear that your onboarding experience with the Opinew app was smooth. It's fantastic to know our team played such a positive role in your setup process. We'd love if you could update your review once you get a sense of how the app impacts your conversion rate. Remember, if you need any more help or have any concerns, our support team is readily available. We appreciate your feedback and it really helps us deliver top-notch service. Best Regards, The Opinew Team

5 / 5 Share

Jan. 15, 2022

Opinew is a great app that I'd highly recommend to any Shopify store owner. It's super easy to use, it has highly effective review solicitation tools already built-in, and they can even help you syndicate reviews that you can use on other e-tail sites that you're selling on. Their support team also responded IMMEDIATELY by chat, email and phone and proactively offered advice on additional optimizations for generating and showcasing reviews.

Store

NOKA

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your insightful review and high rating! We are thrilled to hear Opinew has been a useful tool for your Shopify store and you've found our built-in features and review syndication advantageous. It's also fantastic to know our support team was able to assist you promptly, offering advice to optimize your experience. Your kind words encourage us to continue working hard for our users. Thanks again for recommending Opinew, your support is greatly appreciated. Best wishes, The Opinew Team

5 / 5 Share

Jan. 15, 2022

A practical and convenient application. Solves a lot of problems. The content is simply amazing. Thanks to the guys for their work. And for loyalty to their customers. If you need to download reviews from Amazon and at the same time not lose free Google advertising, then openew will solve this issue in two clicks. I would put 10 if it were possible. Thanks

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We are thrilled to hear that our app has been practical and convenient for you and has solved your problems effectively. Our commitment is to provide the best service to our customers, and it's great to hear we hit the mark for you. We are glad that you found our Amazon review downloading feature along with Google advertising beneficial. Your kind words truly motivate us to continue working hard to improve our services. Thank you for being an inspiring part of our journey! Best regards, The Opinew Team

5 / 5 Share

Jan. 14, 2022

I made the switch to Opinew for our reviews and could not be more pleased. The functionality of the app meets our needs and the staff at Opinew are extremely helpful. Highly recommend!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear that you're happy with the switch to Opinew! It's great to know that our app's functionality is fulfilling your needs and that our team has been able to assist you. Your recommendation means a lot to us. Thank you so much for your kind words and for the 5-star rating! Your feedback helps us continue to provide the best possible service. Best Wishes, The Opinew Team

5 / 5 Share

Jan. 9, 2022

Customer service 10/10 quick answer and easy communication ! The app is easy to use and does exactly what I was looking for ! I am really please with this app!!!

Using app

About 2 hours

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for your stellar review! We're absolutely thrilled to hear about your positive experience with our customer service and that you find the app easy to use. It's fantastic that it's meeting all your needs. Your satisfaction is our top priority! Thanks again for taking the time to share your feedback with us. We truly appreciate it. Best Regards, The Opinew Team

5 / 5 Share

Dec. 31, 2021

Great service and reliable app. Would highly recommend this app for its ease of use and the level of customer service received

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you find our service excellent and our app reliable! Your recommendation means a lot to us. Your feedback about the ease of use of our app and our customer service will surely encourage our team to continue working hard. We're here to provide the best experience for you. Thanks again for the 5-star review! Best, The Opinew Team

5 / 5 Share

Dec. 8, 2021

Best review app we've used. The Amazon import is fantastic as is the integration with Klayvio. They have great customer service via chat and are always working to make the app better. 10/10 recommend.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear that you find Opinew to be the best review app you've used, and you're enjoying the features such as the Amazon import and integrations with Klaviyo. We're glad to hear your thoughts about our ongoing improvements and customer service. Your recommendation means a lot to us. Always remember, your feedback plays a critical role in helping us serve you better. Feel free to share any suggestions or ideas that could further enhance your experience with our app. Thanks a million for your stellar review! Best, The Opinew Team

5 / 5 Share

Aug. 26, 2022

The support team was excellent and helped us to get our store exactly how we wanted it to look with stars and reviews. Excellent app! Amazing customer service! I had some technical issues, but the live chat staff helped me.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! We're absolutely thrilled to hear about your positive experience with our support team and our app. Your kind words about our customer service team and the live chat feature really warm our hearts. It's fantastic that we could assist in getting your store to look exactly as you'd envisioned, complete with stars and reviews. Your praise means the world to us, and even more so coming from a valued customer like yourself. Remember, we are here to provide assistance with any technical issues or questions that may come up in the future. Your feedback is critical in helping us continually enhance our services. Thank you for taking the time out of your busy day to leave this wonderful review. Best wishes, The Opinew Team

5 / 5 Share

Dec. 6, 2021

Awesome team and awesome app They allowed us to move away from Truspilot and Yotpo to their easy to use platform Very fast loading time and is not blocked by Firefox default tracking blocker +++++

Store

Tèaura

Using app

11 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! We're thrilled to hear that you're enjoying the Opinew Product Reviews App and find our platform easy to use. It's wonderful knowing we could assist in easing your transition from Truspilot and Yotpo. We put a great emphasis on ensuring quick loading times and compatibility with popular browsers like Firefox, so it's gratifying to see that it's working well for you. Thanks for taking a moment to share your positive experience. Your feedback drives us to continue enhancing our app. Best wishes from the Opinew team!

5 / 5 Share

Nov. 22, 2021

Wonderful app, great customer service - very fast and helpful communication. They answered my questions and helped me with widgets installation Would recommend!

Using app

6 months

Total reviews

11

Average rating

4.6

Developer Reply

Hi there, Wow! Your fantastic review made our day. Thank you for taking the time to share your positive experience with our app and customer service team. We're thrilled to hear you found the communication to be fast and helpful, and we're glad we could assist with your widget installation. It’s amazing to know you'd recommend us! Your recommendations and feedback truly help us strive for excellence in our services. Thanks again from the Opinew team!

5 / 5 Share

Nov. 20, 2021

I am using Opinew for 2 years now. The Developers are even willing to add custom code - 100% recommend.

Store

Otaro

Using app

Over 1 year

Total reviews

5

Average rating

4.4

Developer Reply

Hello, Thank you so much for the fantastic 5-star review and for being a loyal user of Opinew for the past 2 years! We are thrilled to hear about your positive experiences with our team and the customizations they've provided. Your trust and recommendations mean the world to us. Your feedback plays a key role in our efforts to continuously improve our app and the services we provide. Thanks again! Best wishes, The Opinew Team