All reviews

Rating Breakdown

  • 5
    90% (555 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (28 ratings)

Reviews with Text

  • 97% (602)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 1, 2021

Thank you for your encouraging support. They were kind and helpful when we were in trouble. If you have any problems, please support us.

Store

FunLogy

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We’re so glad to hear about your positive experience with our support team! We always strive to assist our users the best we can, especially during tough times. Rest assured that if you encounter any problems in the future, our team will be ready to be of service. Your feedback is extremely helpful and encourages us to set the bar even higher. Thanks for supporting Opinew. - Team Opinew

5 / 5 Share

May 25, 2021

great app, great customer service responding super quick! plenty of options to customize love it and I will keep exploring the features and keep otimizing

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for your fantastic review! We're over the moon knowing that you're finding our app useful and are enjoying our customer service. We have worked hard to ensure our app is as customisable as possible for our users. It's great to hear that you're utilising it to its full potential. Feel free to continue exploring our features and know we're here to assist whenever you need. Your feedback really aids our continuous growth and improvement. Thanks again for choosing Opinew. Best regards, The Opinew Team

5 / 5 Share

May 25, 2021

Great app overall! I asked the support a few times for help and they were always willing to support us!

Store

two46

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! We're absolutely thrilled to hear that you're enjoying the Opinew Product Reviews App UGC and you've experienced stellar support from our team — that's exactly what we're here for! Your positive words mean the world to us. We strive to continuously enhance our app and the accompanying support, and we appreciate your feedback as it helps us do just that. Thanks again for taking the time to leave this fantastic review. Best wishes, The Opinew Team

5 / 5 Share

May 22, 2021

I had thousands of reviews on my ebay store, however we all know how difficult it is to get reviews when starting a new webstore. Then i discovered opinew! This is such a great app - just importing my ebay feedback now - and this should hopefully kick start others to leave reviews on my store.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Hello, Thank you for your delightful 5-star review! It's great to hear that you've been able to import your reviews from your eBay store. We understand the challenge of gathering reviews when starting a new webstore and we're glad that Opinew is helping you overcome that. Remember, our team is here to assist you along the way! We're hopeful too that this will encourage more customers to share their experiences on your store. It’s customers like you who make our work special. We're eager to see the growth of your web store. Your feedback is greatly appreciated. Thanks once again from the Opinew team.

5 / 5 Share

May 18, 2021

El soporte excelente me ayudaron inmediatamente. Super bien aprovecharé a máximo la aplicación una vez configurado.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

¡Muchas gracias por su reseña de 5 estrellas! Nos alegra mucho saber que encontró útil nuestro soporte y que le ayudó de manera inmediata. Estamos aquí para asegurarnos de que obtenga el máximo beneficio de nuestra aplicación una vez configurada. Esperamos seguir cumpliendo y superando sus expectativas. Su feedback es realmente importante para nosotros. Gracias por elegir Opinew. Con cariño, el equipo de Opinew.

5 / 5 Share

May 14, 2021

Tip. Top. This is an absolutely smashingly well-realized application. It has solved, and I mean fully solved...an issue we'd had with for years with our old site. This app has really gamed out every last conceivable issue with product reviews from collection to syndication. It makes it astonishingly easy to surface product level reviews for pretty much everything we carry, the integration with Google Shopping was a snap, their documentation is excellent, and the install process was genuinely like magic....really, really fast and perfectly executed. The onboarding process was as professional as anything we've experienced in the Shopify space. The customer support is nonpariel, absolutely fabulous. As far as we're concerned, these guys have hung the moon. If you're thinking about installing this, stop thinking and just do it.

Using app

1 day

Total reviews

17

Average rating

5.0

Developer Reply

We're absolutely over the moon to read your review! We're thrilled to hear that our application has exceeded your expectations and solved long-standing problems for you. As you've noticed, we've put a lot of time and effort into making sure Opinew is user-friendly, efficient, and helpful for businesses like yours. It's fantastic to hear that it's paid off for you! We're particularly proud of our customer support and it's wonderful to hear that you appreciate it too. Your words are a huge motivation for us to keep improving and delivering the best service. If there's ever anything else that we can assist you with, don't hesitate to let us know. Thank you for your amazing feedback. Best Regards, The Opinew Team

5 / 5 Share

May 12, 2021

The app is great, very easy to use and track the process. The customer service is very fast and helpful.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're delighted to hear that you're finding our app easy to use and that our customer service has been a positive experience for you. That's exactly what we aim for! Your feedback is greatly appreciated as it helps us ensure that we continue to deliver great service and make improvements where necessary. Thank you for taking the time to review our Product Reviews App UGC. Best, The Opinew Team

5 / 5 Share

May 7, 2021

I used Opinew to help link stores together and show the reviews customers have left for our products across our different marketplaces. it is an Incredibly handy tool and easy to use. The support staff is very helpful and nice to talk to. Recently had a list of questions for them and they answered every single one quickly and in detail!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We are thrilled to hear that you found our Opinew Product Reviews App helpful in linking your stores and showcasing your reviews. Our goal is to make the app user-friendly and we're happy to learn that you had an easy experience with it. We truly appreciate your kind words about our support staff. It has always been our aim to provide quick and thorough responses to all your queries. Your wonderful feedback invigorates our team to continuously strive for excellence. Please do not hesitate to reach out if you need any further assistance. Thank you so much for your 5-star review! Best regards, The Opinew Team

5 / 5 Share

May 6, 2021

The support was great. Helped in 5 minutes and got working for me. I would recommend to anyone looking to build there site.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear you've had a great experience with our support team! It's fantastic to know that we managed to help you promptly and efficiently. Every member of our team is dedicated to providing excellent service. Your recommendation is greatly appreciated and will inspire us to continue providing top notch support. Your kind words have made our day! Thanks again for taking the time to share your positive experience. We value your input and want to ensure our app meets all your site needs. Please don't hesitate to reach out if you need further assistance in the future. Best wishes, The Opinew team

5 / 5 Share

May 6, 2021

Awesome app! Tomasz from the support is extremly helpful and is also available on weekends! Besides, the import function really helps to get your website going. We tested 3 review apps and this is by far the best. A must have!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear such positive feedback about Opinew Product Reviews App UGC! It's great to know that Tomasz has been able to assist you efficiently, even on weekends. Our team strives to provide top-notch customer service at all times, so your words truly mean a lot. We're also happy that the import function has been beneficial in enhancing your website's performance. It's wonderful to know that out of the 3 review apps you tested, ours stood out as the best. Thank you for considering it a must-have! Your satisfaction is our top priority, and your feedback contributes greatly to our continuous growth. Thanks again for your 5-star review! Best Wishes, The Opinew Team

5 / 5 Share

May 6, 2021

very good service, very prompt and responsive! thanks! I talked with customer service, they proved to be professional!

Using app

8 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, We're ecstatic to hear that you had a positive experience with our service and found our customer support prompt, responsive, and professional. Your kind words mean the world to us! At Opinew, we continuously strive to provide exceptional assistance to all our valued users like you. Your feedback is important to us and helps us improve our service every day. Thanks for taking the time to share your experience. Wishing you all the best, Opinew Team

5 / 5 Share

May 6, 2021

Amazing product support. I feel like I have another team member near me who can answer any question in no time. Huuuge kudos to you guys!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your uplifting feedback! We're thrilled to hear that our dedicated support team made such an impression on you and made you feel like you had an extra member on your team. Your acknowledgement is a huge motivation for us to keep delivering top-notch customer support. Reviews like yours help us keep our standards high. Thanks again for choosing Opinew. Best wishes, - The Opinew Team

5 / 5 Share

May 2, 2021

I had a question and Tomasz answered me within minutes and configured the whole app for me as I wished. It's Sunday. :) That's the kind of service I like. :) 5 Stars.

Using app

About 15 hours

Total reviews

7

Average rating

4.4

Developer Reply

Hello! We're beyond thrilled to hear that you had an excellent experience with our app and the service provided by Tomasz. For us at Opinew, it's indeed rewarding to know that we could assist you promptly, even on a Sunday! Your positive feedback is extremely motivating for our team. Remember, we're just a message away if you need any further assistance. Your experiences and views on our app are essential to our team's continuous efforts to serve you better. Thanks for giving us a fantastic 5-star rating! Best Regards, The Opinew Team

5 / 5 Share

May 1, 2021

I reached out for help with my structured data issue on a Saturday and Tomasz was very happy to help. This company has excellent and timely customer service. Thanks again!

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

Hello, We're thrilled to hear that you had a positive experience with our customer service and found Tomasz's assistance helpful! Our team is always here to help, no matter the day of the week. It's great knowing that we were able to assist you with your structured data issue promptly. Your feedback is greatly appreciated, and it plays a key role in our ongoing effort to deliver the best possible service. Thank you once again for your kind words! Best wishes, The Opinew Team.

5 / 5 Share

April 25, 2021

Does what it says. the intro plan could be cheaper for what's offered but I'm ok with it. will add more later

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're over the moon to hear that our app has been working effectively for you. We appreciate your insights regarding the intro plan, and we continuously strive to offer the best value and service to meet our customers' needs. We're looking forward to hearing more from you down the line. Your feedback helps us improve our app and service, so keep it coming! Best, The Opinew Team

5 / 5 Share

July 19, 2021

I used this app and for reviews and it has been brilliant! Easy to install and gives my customers confidence in the product! Daniel was super quick to respond to my requests and so helpful.

Store

KK Zaza

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to know you've found Opinew Product Reviews App UGC brilliant and easy to install! It's our top priority to make sure it provides confidence for your customers. Your positive feedback about Daniel's quick response and helpful assistance resonates with our commitment to excellent customer service. We're happy that your requests were handled efficiently. Thank you for taking the time to share about your experience. We cherish your feedback greatly as it helps us give the best service! Best wishes, The Opinew Team

5 / 5 Share

April 15, 2021

Just started using Opinew. They offer a super responsive customer service experience and offer to help you add widgets to your store if you lack coding experience. So far I like the features and customization possibilities within the app. The only thing they don't have yet is social media integration (fb,google, etc) but I think they will be adding that soon.

Using app

About 3 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this great review! We're really glad to hear that you're enjoying the Opinew app features and customer service experience. Your feedback about social media integration is super important to us. We're currently working hard to enhance our product and we appreciate your patience as we strive to incorporate this feature in the future. Again, thank you for taking the time to share your experiences with Opinew. We're happy to be a part of your journey and look forward to serving you in the best way possible. Best wishes, The Opinew Team

5 / 5 Share

April 14, 2021

This is the first time I have experienced such good customer service. Always helpful, always available. The application meets all our requirements!

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

We're thrilled to hear about your fantastic experience with our customer service team, thank you! Your kind words truly inspire us to continue providing the best service possible. Knowing that our app meets your requirements is the best compliment we could ask for. We are here for any future needs or queries you might have. We truly value your feedback. Best Regards, The Opinew Team

5 / 5 Share

April 13, 2021

very useful, does exactly as described, I have updated to the professional version. Worth every dollar spent. thank you.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We are thrilled that you're finding Opinew Product Reviews App UGC to be very useful. It's fantastic to know that it works just like you expected and you're achieving value with the professional version. Your kind words make our day! Your support truly means a lot to us. If there's anything more we can do to enhance your usag experience, please don't hesitate to let us know. We always value your input as it helps us to continually improve our services. Thanks again, The Opinew Team

5 / 5 Share

April 11, 2021

Not only does the app allow for matching the existing branding of my website, but the importing of reviews was quick and painless. The support staff was beyond prompt offering instant service on a Sunday, and answering questions with exact steps to execute. When asked to make a change to the placement of a widget the task was completed before I could even ask what email to send the theme code access to. Performed like magic. I wish all apps would both function, and be supported like this one!

Using app

About 3 hours

Total reviews

9

Average rating

4.3

Developer Reply

Hello, thank you for your fantastic feedback! We're thrilled to hear that you found the brand matching and review importing to be quick and painless. It's also great to hear that our support staff were able to assist you competently and in such a timely fashion. Your comments about the widget placement and your overall satisfaction with the functionality and support of our app truly delights us. We strive to provide a magical customer experience, just as you've described. Your feedback is greatly appreciated and will help us continue to improve and serve our customers better. Thanks again from the Opinew team!