All reviews

Rating Breakdown

  • 5
    92% (1,566 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (40 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 4, 2022

Best customer service I've ever received! So helpful, throughout my initial journey with Opinew... at first I was skeptical using a new product reviews app, but is was so smooth and easy to use. When I was stuck their 24/7 customer service was there. Nothing better!! 5/5

Store

Lonaco

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! We're thrilled to hear that the transition to Opinew was a smooth one for you and that our customer service was there to assist whenever you needed. Our goal is always to provide a helpful and easy-to-use experience for our users. Your feedback helps us know we're on the right track. Thanks again for choosing Opinew, your support means the world to us! Best, The Opinew Team

5 / 5 Share

Oct. 1, 2022

Love this app, and love the customer support! Onboarding was amazing, and ongoing live chat support is beyond compare.

Using app

About 1 year

Total reviews

6

Average rating

4.7

Developer Reply

We're over the moon to hear that you're loving Opinew! It's fantastic to know that you found our onboarding and live chat support to be top-notch. Our goal is to provide a seamless experience for you and we're thrilled to hear your experience reflected this. Thanks for the 5-star rating, it truly motivates us to keep improving and delivering great service. Your feedback is highly appreciated! Best wishes, The Opinew Team

1 / 5 Share

July 9, 2024

This app has gone downhill fast. Prices have skyrocketed, and they've stripped away features that were part of the base paid package. Now, I have to pay FIVE TIMES MORE just to respond to reviews on my products—a feature that was previously included. This is a blatant cash grab that completely disregards the small businesses Opinew claims to support with said package. Customer support has become a nightmare. It takes forever to get a response, and when you finally do, the reps act clueless. One even told me there was no record of our previous conversations. I HAD TO INCLUDE SCREENSHOTS OF PREVIOUS MESSAGES BEFORE I GOT SOME HELP. This level of incompetence and disregard for loyal customers is infuriating.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you've had such a positive experience with us, and it's great to know that Opinew Product Reviews App UGC is saving you money and meeting your needs! We always strive to provide efficient, professional service, and it's satisfying to know that we've done just that. Your recommendation is greatly appreciated, and we are glad that our support team could be of assistance in adjusting the code to fit your needs. Ensuring seamless usage of our app is our priority. Remember, we're here for any further support you might need! Thanks again for your kind words, we really appreciate it. Best Regards, The Opinew Team

5 / 5 Share

Sept. 30, 2022

Magnifico!!! Muito bom esse app, estou adorando!!! Show de bola, está mim ajudando muito... recomendo!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Olá, estamos muito gratos pela sua revisão excelente! Ficamos contentes em ouvir que você está adorando o nosso aplicativo e que ele está ajudando você. Agradecemos muito pela sua recomendação, estamos sempre aqui para ajudar! Obrigado novamente, sua opinião é muito importante para nós. Com carinho, Equipe da Opinew.

4 / 5 Share

Sept. 28, 2022

niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! We're thrilled to see all the enthusiasm captured in your response. If there is anything more or specific you'd like to add about what you loved or what we could improve upon, we encourage you to share. Your feedback is very important to us. Best Wishes, The Opinew Team

5 / 5 Share

Sept. 28, 2022

It's very easy to use, which I appreciate. It was easy to use, the customer service was helpful, and my site speed has not been affected.

Store

Prescia

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you found our Opinew Product Reviews App easy to use and that our customer service was able to assist you effectively. It's especially rewarding to know that your site's speed remained unhindered. Your feedback is crucial as we strive to deliver the best possible service to our users. Thank you for taking the time to share your positive experience. Best regards, The Opinew Team

5 / 5 Share

Sept. 28, 2022

noiceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Store

Hongaek

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to see your enthusiastic review! It's great that you find our app "noice" - that's what we strive for. Your feedback is important in helping us continue to deliver a top-notch experience. Thanks for choosing Opinew! Best Wishes, The Opinew Team

5 / 5 Share

Sept. 28, 2022

The app is easy to use and integrates easily with other apps. The customer support is terrific and helped every step of the way.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you find our app easy to use and that you had a great experience with our customer support team! Thank you for your kind words and the 5-star rating. We're delighted that our app's integration capabilities have been beneficial, as we strive exactly for this. Your feedback really matters to us and will keep us motivated to continue providing exceptional service. Best, The Opinew Team

5 / 5 Share

Sept. 26, 2022

WOW, I am blown away by the customer service. Daniel did exactly what I have been wishing to have on my site! It looks perfect! The service was quick and impeccable. Thank you you made my day! :)))

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Wow, what a fantastic review to read! We're over the moon that you're impressed with our customer service. Daniel will be so pleased to hear how much you appreciated his efforts! We always aim to deliver quick and top-notch assistance, so your words are a confirmation of our hard work. Thank you so much for the 5-star rating. Know that we're here for you should you require any more help. Your feedback and satisfaction truly make our day. :) - The Opinew Team

5 / 5 Share

Sept. 24, 2022

The must-have review app for your store. The support is available 24/7 and was able to swiftly add widgets to my store. So easy to deal with and they sorted it all out for me with no hassle!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, We're absolutely thrilled to hear that you've found our review app to be a must-have for your store. We strive to make things simple and are glad that you found the widget setup to be an easy process. Your kind words for our support team are really appreciated - they're here around the clock to make sure your experience remains seamless. Your positive words give us the motivation to work even harder to make users' experiences outstanding like yours! Thanks so much for taking the time to share this spectacular review! Your feedback holds immeasurable importance for us. Best Wishes, The Opinew Team

5 / 5 Share

Sept. 23, 2022

Very HelpFull and Professional with outstanding customer service I'm very happy I found this app Very Happy!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear your kind words! Your happiness in finding our app and our outstanding customer service makes us ecstatic. It's wonderful that you've found our app so helpful and professional. Your satisfaction is our goal. Remember, your feedback contributes to our constant efforts to enhance Opinew's services. If there's anything more you'd like to share or need assistance with in the future, please don't hesitate to reach out. Best wishes, The Opinew Team

4 / 5 Share

Sept. 23, 2022

A+++ customer support is also available - quick to respond and incredibly helpful. It is very useful and helpful.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Wow, we're thrilled to hear such positive feedback! It's fantastic to know that you find our Opinew app useful and helpful. Your comments about our customer support team really made our day! We endeavor to provide prompt and exceptional support to all our users, and we're truly glad to hear that we hit the mark for you. Should you need any further assistance or information, please don't hesitate to get in touch. Your feedback is important in helping us continue to improve. Best wishes, The Opinew Team

5 / 5 Share

Sept. 23, 2022

I can chat with a Romana and get fast help with my questions. Opinew customer service has been very responsive! Thank you very much!

Store

Deneve

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We are thrilled to hear about your positive experience with our customer service and our wonderful team member Romana! It's our goal to always be there when you need us and provide prompt assistance. So, your comments let us know we're on the right track. Thank you so much for your 5-star review. We greatly appreciate it and value your feedback. Best wishes, The Opinew Team

5 / 5 Share

Sept. 21, 2022

This app is amazing! It's a great app! The Opinew team has been amazing in answering any questions I have. I have tried many product review apps before but this one is my favorite.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear you're enjoying the Opinew Product Reviews App and that you found our team helpful! It's wonderful to know that our app stands out among others you've tried. Thank you for your 5-star rating and your kind words. Your feedback is very important to us as it helps us continue to improve our services. Best Regards, The Opinew Team

5 / 5 Share

Sept. 21, 2022

Super helpful customer service!!. Daniel, the support team, is extremely helpful and available on weekends too! The import function is a great way to get your website up and running.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear your positive feedback, and we're so glad that Daniel and our support team have been helpful to you! Weekends or weekdays, we're always here for our valuable customers like you. It's also great to hear that our import function is working well for you - we developed it with the aim to ease the website setup process for our users. We sincerely appreciate your time to review us and your 5-star rating. Customer feedback keeps us motivated and helps us continually improve our services. Thank you! Best Regards, The Opinew Team.

5 / 5 Share

Sept. 20, 2022

Their customer service is top-notch! The best app we have used in a while. Excellent support & customer service.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! We're absolutely thrilled to hear you're happy with our app and our customer service. Your appreciation really motivates us to continue delivering top-level support to all our valued users like you. We strive to be the best, and knowing we're hitting the mark is fantastic. Your feedback is vital to the continuous refinement of our app and services, so thank you for taking the time to share it. If there's anything more we can do for you, don't hesitate to let us know. Best, The Opinew Team

5 / 5 Share

Sept. 19, 2022

Very helpful and prompt customer service. It looks great and improves conversions. Support was very quick and easy. Thanks!!!!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you find our customer service prompt and helpful, and that Opinew is aiding in improving your conversions! Your positive words really boost our team's morale. We believe quick and efficient support is vital and your acknowledgment of our efforts is greatly appreciated. Your feedback is fundamental to us and we're happy to know we could meet your expectations. Thanks again for your kind words and for the 5-star rating! Best regards, The Opinew team

5 / 5 Share

Sept. 15, 2022

I just completed the onboarding process and imported my reviews. I got Help trough out and it was a pleasant experience, everything was easy and I got some clean looking reviews with minimal work, thanks a lot!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We are thrilled to hear that you had a pleasant experience with our onboarding process and found it easy to import your reviews. Knowing that the reviews are clean looking and required minimal effort is fantastic feedback for us. Thank you so much for sharing this. Your feedback really makes a difference to our team. Best Regards, The Opinew Team

5 / 5 Share

Sept. 14, 2022

Great customer support. Respond fast and help with complex problems very effectively. Free plan has enough more most smaller stores, with paid plans for higher volume stores. Would recommend.

Store

Silkee

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review! It's wonderful to hear that you're pleased with our customer support and found them to be responsive and helpful with your complex problems. We've worked hard to provide a range of plans accommodating different store sizes, and we're thrilled to know that it fits your needs! Your recommendation means a lot to us. Your feedback helps us maintain the quality of our service. Best regards, The Opinew Team

5 / 5 Share

Sept. 13, 2022

You can group products so that reviews are displayed on multiple products. The support rep was very patient and thorough.

Store

TUMERI

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! We're thrilled to hear that you've found our product grouping feature helpful, and that you were satisfied with our support team's assistance. Our goal is to make your experience with Opinew as smooth as possible. Thank you for leaving us a fantastic 5-star review, your feedback keeps us motivated to provide you with the best service. Best wishes, The Opinew Team