Opinew Product Reviews App UGC
Opinew - All-In-One Shopify Review App To Boost Conversions
Rating
4.7
feedback
1,697
chart
#654
All reviews
Rating Breakdown
Review RSS Feed
May 22, 2022
It's me again. Still very satisfied with the support using this app. Engineers are fast and smart and friendly.
Hi, On behalf of all the team, thank you so much for leaving us such an amazing review! We are delighted to hear you are satisfied with our service :) We will continue to improve Opinew and assist you on your journey to create a strong & trusted business. Have a wonderful day! Customer Success Team | Opinew
May 13, 2022
Responds quickly, customer service is helpful. This app is recommended: D Fantastic employees.. Extra plus that they also have a free version.
Hi, Thank you for leaving us a 5-star review! We're delighted to hear you like our app and are satisfied with our support. Feel free to reach out at any time if you need any help with Opinew :) Have a wonderful day! Customer Success Team | Opinew
May 11, 2022
Only just installed but so far very happy with it. Relatively intuitive to use and looks pretty with lots of customisation possibilities. Also best ever customer support (special shoutout to Daniel)! I'm using a free version and what you get is pretty amazing. Tried 2 other apps briefly and this was the best. For the Opinew team: There are some things that could be further optimised (e.g. in 'request schedule' section it'd be nice to see product order date and ordered items, or be able to sort customers) and also and some glitches (e.g. I seem to have to click "schedule" button twice before it gets sent) Thanks for the great work guys!
Thanks so much for leaving a great review, also you can't imagine how valuable feedback like this is to us, thanks so much! We will continue to improve the way we allow you to manage your review requests. We will certainly take action on your points ASAP! Customer Success Team | Opinew
May 11, 2022
Handy plugin! It has solved many of my problems, and there are some things I don't understand. The customer service was very patient and taught me how to solve problems. It is worth recommending!!
Hello! We're glad to hear that our Opinew Product Reviews App has been able to solve many of your problems! We're also pleased to know you found our customer service team helpful and patient. We noticed from your review that there are a few aspects of our plugin you don't understand completely. We're more than happy to provide further clarification if needed. Our aim is to make sure you're getting the most out of our app! Your recommendation means a lot to us, and so does your feedback. Thank you so much for taking the time to leave us this stellar review! Sincerely, The Opinew Team
May 11, 2022
I used this app for almost 2 years. I like customer support, they usually reply to my message and fix some problems in a short time.
Hi there, Thank you for this great review. We’re happy to hear you like our app and really appreciate your feedback regarding our support team! We hope you were able to see the benefits of having reviews on your Shopify store. If you have any issues or questions, don’t hesitate to contact us via chat or email. We’ll be happy to help :) Customer Success Team | Opinew
May 10, 2022
Pensé que no funcionaria las reseñas pero no pasó, excelente servicio de parte de los CEOS, me encanta esta app.
Hi there, We are glad you are happy with Opinew and we really appreciate your feedback, thank you for leaving us such a nice review! Please feel free to drop us a message any time if you need further assistance. Customer Success Team | Opinew
May 9, 2022
Just read this review about Opinew not having some settings and it couldn't be further from the truth. We've tried a few other review platforms and Opniew is not only extremely well designed and intuitive to use, their team is absolutely amongst the most responsive and helpful of any we have communicated with over the years. Would give them 10 stars if it was possible. Go check out the other review providers if you're not convinced. Or better yet, save your time and money and see what these guys can offer you.
Hi, Thank you so much for leaving us this amazing review! We're delighted to hear that you are satisfied with both our product and service. Your feedback is critical to our success and we really appreciate you taking the time to share your experience. We hope you have a wonderful day :) Customer Success Team | Opinew
May 6, 2022
These guys are fantastic. Incredibly helpful. And the app is outstanding!! So easy to use and looks excellent!
Hi, Thank you for this lovely review! Your opinion is valued greatly and it will help us maintain an excellent standard of service to our customers. If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help. Customer Success Team | Opinew
May 5, 2022
If you're looking for a review app, this is a must-have. Support is a big plus, even with the free plan! I had an issue and they solved it super fast.
Hi, Thank you for leaving us a 5⭐️ review! We're delighted to hear that our app & support hit the mark for you. Have a lovely day, Customer Success Team | Opinew
Oct. 22, 2023
Your support team was outstanding, special thanks to Kenan. They helped with rich snippets, and now our product listings look fantastic in search results. Thanks again! It was all great!
Hi, thank you for this awesome review! We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job! If you need anything in the future, please reach out and we'll be happy to help. Have a great day! Customer Success Team | Opinew
May 3, 2022
It's so much better than the expensive options. Great app that helped us centralize our reviews and review requests.
Hi, Thank you for taking the time to share your experience with us and we're glad to hear you were able to centralize all your review management needs! We will continue to improve Opinew and assist you on your journey to create a strong & trusted business. Have a wonderful day! Customer Success Team | Opinew
May 3, 2022
Excellent app with great support. This is my first time trying to figure out all this. Website reviews are great for site, and the customer service team is amazing and super quick!!
Hi, Thank you for leaving us a great review! We're glad we were able to help and good luck with the sales :) Don't forget to keep a track of your influenced revenue in your dashboard so that you can see much your business has benefited from your reviews! If you need anything in the future, please reach out to us via live chat and we'll be happy to help. Customer Success Team | Opinew
May 2, 2022
I thoroughly recommend this app! The simplicity is super impressive and they have outstanding customer service. This app has better features than other similar apps, and the developers thought of everything needed to help sales. They are also very responsive and helped us get the most out of the app. We have noticed that customers are reading through the reviews and this has helped boost our sales,
Hi, Thank you so much for this amazing review! We're delighted to hear you are already seeing the benefits of using Opinew. Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you. Have a great day! Customer Success Team | Opinew
May 2, 2022
It was easy to import my amazon reviews, besides that I really like the support that is super quick, efficient and friendly.
Hi, Thank you for leaving us a 5-star review! We're glad to hear you were able to import Amazon reviews easily and that our support team assisted you properly. We hope you'll be able to influence a lot more orders with reviews 📈 All the best, Customer Success Team | Opinew
May 1, 2022
Very easy to use. Looks great. Fantastic customer service, fast response and solved my problem quickly.
Hi there, Thank you for sharing your experience with us, and we hope that we were able to exceed your expectations. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job! If you need anything in the future, please reach out and we'll be happy to help. Customer Success Team | Opinew
May 1, 2022
Opinew was a great alternative to other review apps. Excellent app that delivers exactly what it promises! The review portal that we choose across all shops.
Hi there, Thank you very much for this 5-star review! We are working every day to make sure that Opinew is the best import review app on the market, and we're always open to feedback or suggestions. We hope that you'll continue to use the app and share your experience with us. All the best, Customer Success Team | Opinew
June 29, 2022
Wonderful agent. Helpful & friendly, all that we need. Thank you, I would not hesitate to contact you again.
Hi, Thank you very much for your kind words! We are glad we were able to meet your expectations. Rest assured that we will continue to improve the app and provide an excellent customer experience. It was a pleasure serving you. Have a great rest of the day! Customer Success Team | Opinew
April 29, 2022
I am new to shopify and new to Opinew. I am genuinely grateful for the incredible customer service that has been provided by Daniel. He went above and beyond to walk me through the process from start to finish! I asked him many questions to understand the ins and outs of this sophisticated and well-designed app and he didn't disappoint. He answered each question thoroughly! I feel like I made such a good decision to go with Opinew for my review needs! Thank you again Daniel and Opinew.
Hi, On behalf of all the team, thank you so much for leaving us such an amazing review! Our mission is to always offer the best user experiences with Opinew and our support team. We are delighted to hear you are satisfied with our service! We will continue to improve Opinew and assist you on your journey to create a strong & trusted business. Have a wonderful day! Customer Success Team | Opinew
June 4, 2024
I left the original review at the bottom, but needed to update. We left Opinew in 2023 because it lacked some features and integrations we needed as we grew. After a year on Loox, we needed features they didn't support so came back to see how Opinew has evolved. Wow, how a year changes things... Endless technical issues and Opinew has now outsourced support. Their support is subpar to put it nicely. If you're just using the basic features, it may be alright but there's a plethora of other review apps at a much better rate. If you operate a real business and not just a hobby, stay away. Original Review Love the app but love the service even more. Onboarding is a breeze, they walk you through all the features and help configure the settings around your goals during the setup. Support is immediate - we found a bug and their team had it fixed within a few hours. Highly recommend
Hi there, Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you. Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. It was a pleasure serving you. Feel free to drop us a message via the Live Chat button if you need any help. Have a wonderful day! Customer Success Team | Opinew
April 25, 2022
Great app and fantastic support team!! I contact the support team whenever I need help and they are super quick to help fix the problem!
Hi there, Thank you for sharing your experience with us! We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job! If you need anything in the future, please reach out and we'll be happy to help. Customer Success Team | Opinew