Opinew Product Reviews App UGC
Opinew - All-In-One Shopify Review App To Boost Conversions
Rating
4.7
feedback
1,698
chart
#654
All reviews
Rating Breakdown
Aug. 4, 2021
great custom service. The App works really well. Romana help me solve the problem patiently. Good APP
Hi there, We're thrilled to hear that you're pleased with our customer service and finding the Opinew Product Review App useful in your business! Your kind words about Romana are much appreciated and we're glad that she could assist in resolving your issue. We're continually striving to ensure our users have a positive and efficient experience with our app, and your feedback helps us achieve that. Thanks again for your 5-star review, it means a lot to us! Best regards, The Opinew Team
Aug. 3, 2021
Excellent customer service. So far the app has been working very good and installation was very easy. I was also able to import reviews from Amazon.
Thank you for your wonderful feedback! We're thrilled to hear your experience with our customer service was excellent, and that the Opinew Product Reviews App UGC is working well for you. We're glad you found the installation process easy, and our Amazon review import feature useful. Your review affirms the hard work we put in every day. Don't hesitate to get in touch if you ever need assistance in the future. Thanks again, The Opinew Team
Aug. 2, 2021
I used this app to import reviews from a marketplace. Setup was really easy and adding the code was crazy fast. Love it
Hi, Thank you very much for your kind words! We are glad we were able to meet your expectations. Rest assured that we will continue to improve the app and provide an excellent customer experience. Have a great rest of the day! Customer Success Team | Opinew
Aug. 2, 2021
I think their functions are very practical, meet my needs, and the price is good. In addition, I have to say that their support is very good, very timely, and quick response
Hi, On behalf of all the team, thank you so much for leaving such a great review! Our mission is to always bring the best user experiences with Opinew and our support team. We are delighted to hear you are satisfied with our service! We will continue to improve Opinew and assist you on your journey to create a strong & trusted business. Have a wonderful day! Customer Success Team | Opinew
July 28, 2021
Customer service is on deck ready to help! The great response last time I got stuck. I also really like the integration process its really simple incase you're not good with HTML
Hi, Thanks for sharing your experience with us and our support team members! Our mission is to always bring the best user experiences with Opinew and our support team. We are delighted to hear you are satisfied with our service. Feel free to drop us a message via the Live Chat button if you need any help. Have a wonderful day! Customer Success Team | Opinew
July 28, 2021
I absolutely love this app! Makes importing reviews super simple. I have contacted the support team twice in the 1.5 years I've been using Opinew - immediate response and solution within 10 minutes. I am a small business and it's sometimes hard to get all customers to leave reviews or even to show a picture with their review. This app supports my business in that aspect.
Hi there, Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you. Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. It was a pleasure serving you. Feel free to drop us a message via the Live Chat button if you need any additional help. Have a wonderful day! Customer Success Team | Opinew
July 28, 2021
Easy setup, easy migration to get our previously established reviews imported from our last app, good customer service. So far so good on our website
Hi there, We’re delighted to hear that you found the setup and migration process easy! It's wonderful to know that our customer service team was able to assist you along the way. We're happy to see the app working well on your website. Your feedback reaffirms the hard work we put into ensuring a seamless experience for our users. Thanks for taking the time to share your positive impressions! Best, The Opinew Team
July 27, 2021
Great support team, I asked them to install and edit my coding because I was not clued up on it and they did just that in minuets. Love it so far.
We're thrilled to hear that you've had a great experience with our support team! At Opinew, we always strive to ensure our users are assisted quickly and effectively, especially when it comes to technical aspects like coding. We're glad to have been able to assist you and are delighted to hear that you're loving the app so far. Your feedback makes a big difference and encourages us to continue providing outstanding customer support. Thank you! Best Regards, The Opinew Team
July 27, 2021
Great, live chat really helpful :) I tried so many reviews plugins but Opinez is here to save the day. I recommend.
Thank you for your glowing review! We're thrilled to hear that our live chat could provide the help you needed and that Opinew was the reviews plugin solution you were looking for. We sincerely appreciate your recommendation. It’s great customers like you that motivate us to provide top-notch service. Please don't hesitate to reach out if you need any more assistance in the future. Best regards, The Opinew Team
July 27, 2021
This app makes it so easy to import your reviews from Amazon into your Shopify store. I also like the feature of allowing customers to ask questions on a product and posting answers that can be public or not, either way the customer gets an answer emailed to them. Works great!
Hi, On behalf of all the team, thank you so much for leaving us an amazing review! Our mission is to always bring the best user experiences with Opinew and our support team. We are delighted to hear you are satisfied with our service! We will continue to improve Opinew and assist you on your journey to create a strong & trusted business. Have a wonderful day! Customer Success Team | Opinew
July 27, 2021
It's a good app and overall I'm happy with it. They helped me to import reviews from another app by creating an integration. It only took 2 days to do that. I gave it 4 starts instead of 5 because once you achieve your quota of imported reviews from Amazon, eBays and etc, you actually run out of quota, it means you are not able to import again unless you upgrade the plan.
Hi, Thank you for leaving us a review and we're glad to hear you are happy with Opinew! Regarding the review import quota: you can still import reviews without upgrading the plan by deleting some of the reviews you have previously imported. This will remove the limitation and allow you to import new ones. I hope that helps, Have a wonderful day! Customer Success Team | Opinew
July 24, 2021
Very beautiful reviews and customizable. Customer service is amazing, they will reply to you in 5 minutes, seriously!
Hi there, Wow, such an amazing review to read! We can't say thank you enough for your kind words about the appearance of our reviews and our customer service. It's fantastic to hear that you're finding the app customizable and that the team’s responsiveness is meeting your expectations. We exist for our users, and it's encouraging to hear such positive feedback from you. Your support fuels our dedication to improving and providing the best possible service! Thanks for being such an awesome user. Best regards, The Opinew Team
July 24, 2021
They have prompt customer service and the app continues to improve everyday. I've been with them since I started my store and have yet to have a problem they couldn't fix! It's the only app I could find to import my reviews from ebay!!!
Thank you for taking the time to share this glowing review! We are thrilled to hear that our customer service and constant improvements have made a positive impact on your store’s experience. It's our priority to ensure all issues get resolved promptly, and we're glad you've found our app's unique features helpful, such as the ability to import reviews from Ebay. Remember, should you need further assistance or features, we're here for you. Your feedback is extremely important to us as we strive to provide the best possible service. Cheers, The Opinew Team
July 22, 2021
This app is really great. It can import reviews from Amazon and AliExpress, which shocked me. The picture can also choose the picture I like and put it on the first page. This comment has helped me increase a lot of sales. I like this comment plugin very much, and I can recommend it to everyone
Hi, On behalf of all the team, thank you so much for leaving us an amazing review! We are delighted to hear you are satisfied with our service and that our product has made such a positive impact on your business. We will continue to improve Opinew and assist you on your journey to create a strong & trusted business. Have a wonderful day! Customer Success Team | Opinew
July 22, 2021
This company has solid customer service and the app continues to improve everyday. I've been with them for years and have yet to have a problem they couldn't fix!
Hello there, We really appreciate you taking the time to share your experience with us! It's awesome to hear from long-term users :) Thank you very much for your continued support of Opinew. We're happy to hear you had a fantastic time with us. Have a lovely day! Customer Success Team | Opinew
July 22, 2021
We are overall pleased with the app and they have a good and helpful service center. Things have improved since we got the app.
Hi, Thank you very much for your kind words! We are glad to read we were able to meet your expectations and that you see improvements in your store. Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you. Have a great rest of the day! Customer Success Team | Opinew
July 19, 2021
Excellent app and support. Very fast and professional support! We needed some additional coding, it was done in under 5 mins!
Hi, On behalf of all the team, thank you so much for leaving us an amazing review! Our mission is to always bring the best user experiences with Opinew and our support team. We are delighted to hear you are satisfied with our service! We will continue to improve Opinew and assist you on your journey to create a strong & trusted business. Have a wonderful day! Customer Success Team | Opinew
July 17, 2021
This app is a godsend! Importing easily without coding. Daniel was great in assisting us through the chat.
Hi, Thank you for taking the time to share your experience with Opinew! We are happy to hear Daniel & our features hit the mark for you. Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. It was a pleasure serving you. Feel free to drop us a message via the Live Chat button if you need any help. Have a wonderful day! Customer Success Team | Opinew
July 16, 2021
Good service and it solved my problem in no time! I definitely recommend checking this app out good stuff
Thank you for the stellar 5-star rating! We're excited to hear that our service was able to solve your problem swiftly and effectively. Your recommendation means a lot to us. It's great to know our app is proving useful for you. We value your feedback as it helps us continue to provide top-quality service to all our users. Thank you for choosing Opinew. Best regards, The Opinew Team
July 15, 2021
Amazing app! Has helped our sales tremendously and the customer service is great! Keep up the good work!
We're thrilled to hear that our app has been a substantial help in boosting your sales! It's always our goal to provide excellent customer service, and we're glad to know you've experienced just that. We appreciate your support and encouragement. It's feedback like yours that inspires us to continue improving our service. Thanks again for your amazing review. Best wishes, The Opinew Team.