Opinew Product Reviews App UGC
Opinew - All-In-One Shopify Review App To Boost Conversions
Rating
4.7
feedback
1,730
chart
#870
All reviews
Rating Breakdown
March 6, 2020
Dashboard failed to render in Microsoft Edge, so I had to swap to Firefox. The Coupon widget is a bit confusing compared to the Shopify coupon interface. I am excited to see how this app works and will update once I have time to use it.
Thank you for your feedback and the 4-star rating. We're sorry to hear about the issue you faced with the dashboard rendering in Microsoft Edge. This definitely needs attention from our team, and we hope to address it promptly for your convenience. We also acknowledge your feedback about the Coupon widget being a bit confusing. Your excitement to see how our app works is contagious, and we can't wait to know more about your experience once you've used it! Please feel free to get in touch if there are any more issues or questions, we’re here to help. Your feedback is very important to us as it helps us improve and provide better experiences for our users. Best, The Opinew Team
March 3, 2020
FANTASTIC THAT IT GIVES YOU A PERFORMANCE BASED TRIAL RATHER THAN TIME SENSITIVE, NICE ONE!!!!!!!!!!
Thank you for your enthusiastic feedback! We're thrilled to hear you appreciate our performance-based trial feature. We always aim to provide options that best suit our clients' needs, and your positive response is a great testament to that. If there's any aspect we can improve or if you ever need any support, please don't hesitate to get in touch. Your feedback is essential to us. Best regards, the Opinew team.
Feb. 25, 2020
Just started using it but not bad so far they have an incentive if you leave a review they will offer the free trail for longer which is why I'm writing this
Hi there, We appreciate taking the time to share your initial experience with our Opinew Product Reviews App. We're glad to hear that it's been good thus far. We're always looking for ways to improve user experience, and the extended free trial is one way we do this. That said, you've given us 4 stars, which suggests that you might have had some slight challenges or concerns. We encourage you to get in touch with our support team through the Shopify app for any specific issues you might encounter as you continue exploring the app functionalities. We're here to assist and make things as smooth as possible. Your input helps us provide a better service. Thanks again for your feedback and for choosing Opinew. Best wishes, The Opinew Team
Feb. 16, 2020
Such an easy app to install and explanations are clear. A great way also to reward customers for their reviews.
Hi there, We're thrilled that you found our app easy to install and the instructions clear. At Opinew, we make customer satisfaction and convenience our priority. It's great to see you appreciate the customer rewards for reviews feature. Your positive feedback is much appreciated. However, we noticed the rating is a tad lower than great. Just in case you may have faced any difficulties that prompted the 4-star rating, we would love to know more. We encourage you to share any issue you might have encountered, as this assists us in continuously improving our service. Remember, your feedback plays a key role in our improvement efforts. Best regards, The Opinew Team
Feb. 5, 2020
I found this app to be great, no problems with it at the moment. highly recommend this to anyone. Useful tool!
Thank you for your high praise and recommendation! We are thrilled to hear that you are finding the Opinew Product Reviews App UGC to be a great and useful tool. We're here to ensure you continue to have a smooth experience with us. Your feedback genuinely encourages us to work harder. Thanks once more for your recommendation. Best regards, The Opinew Team
Jan. 29, 2020
Only change would be the Review Widget UI could look a little more cleaner and minimalist. However their customer support is top notch and gets the job done!
Thanks for your 4-star review and your kind words about our customer support team! We strive to provide top-notch service. We also appreciate your suggestion about the Review Widget UI. We understand your preference for a cleaner and more minimalist look. Your feedback has been noted and will be considered as we continue to improve and enhance our product. Remember, your insights help us maintain a user-friendly experience that fits the needs of our customers. Thank you once again for your feedback. Best, The Opinew Team
Jan. 19, 2020
One of the best review apps out there. Integrates well with Google which is big for our stores. Customer support is also A+++ - fast to reply and incredibly helpful.
Thank you for your fantastic review! We're thrilled to hear that you find Opinew to be one of the best review apps out there. Our team constantly works hard to provide an easily integrative and efficient tool, especially when it comes to Google integration. It's also really encouraging to hear positive remarks about our customer support. Your kind words motivate us to maintain our excellence. Your feedback plays an essential role in our continuous efforts to improve our services. Thanks once again for acknowledging our efforts and for being a valued part of the Opinew community. Best regards, The Opinew Team
Nov. 9, 2019
Hopefully this app works as promised, I saw great things wrote about it compared to other review apps that require a lot of manual work to add CVS files to import reviews ;p
Hi there, Thank you for choosing the Opinew Product Reviews App and giving us a 4-star rating! We're thrilled to hear that you've seen positive things about our app's ease of use and functionalities. However, we detected a bit of uncertainty in your words. If you have any queries or need assistance in utilizing our app to its maximum potential, please don't hesitate to reach out to our support team via the Shopify app. We're here to make sure that the app works as promised for you and saves you from the hassle of manual work. Your feedback plays a vital role in our continuous pursuit to provide a handy and user-friendly app. Thank you once again for choosing Opinew, and we look forward to serving you better on your journey with us. Best wishes, The Opinew Team
Sept. 3, 2019
Very responsive CS support. Easy interface. However, the added review wedge isn't the best design and don't have enough customisation options. But it covered the basic and did what it promised.
Hello, thank you for your insightful review and 4-star rating. We're pleased to read that you appreciate our customer service and found our interface easy to use. We understand that our review widget design and its customization options didn't quite meet your expectations. We appreciate your feedback and will definitely consider these comments as we continuously strive to improve our service. We take our user's feedback very seriously, as it allows us to enhance our user experience. Please don't hesitate to reach out if you have any other suggestions. Best regards, The Opinew Team
April 8, 2019
I used this APP for a few Months. It gives you useful insights but no bites. The reviews were very basic and not as informative as I hoped. My Store traffic is very slow at this point and I am trying to save until traffic picks up.
Hi there, Thanks for rating us with 4 stars and for sharing your experience. We're delighted to hear that you find Opinew's insights useful. We understand that the basic nature of reviews may not have met your expectations. Our team is continuously seeking improvements to make the app more informative and user-centric. We highly value your feedback on this matter. If you have any specific features or improvements in mind, we kindly encourage you to get in touch with our support team. Your input really affects the development and evolution of our app. We hope your store traffic picks up soon, and we're here to assist you when you're ready to try Opinew again. Best Regards, The Opinew Team
Feb. 14, 2019
Working beautifully. Support guy Tomasz helped me get stars to appear under the listings in featured categories when they weren't appearing. Now my site is glittered with review stars. Its looking real Pro. Real legit
Hi there, We're thrilled to hear that Opinew is working beautifully for you, and your site now glitters with review stars - exactly the professional look we aim for! Your shoutout to Tomasz is much appreciated and we'll definitely pass along your kind words. However, we noticed that you've left us a 4-star review. If there's anything at all you feel isn't perfect or any features you'd like to discuss, please do let us know, we're here to help. Your feedback helps us to provide the best possible product. Thank you for choosing Opinew! Best wishes, The Opinew Team
Nov. 21, 2018
hope to import amazon review without image review. we import similar product review from amaozn. so we do not want image review
Hi there, Thanks for the high star rating and your feedback on our import feature. We understand that you'd like to have the option to import reviews from Amazon without images. We greatly appreciate your input and will certainly take your suggestion into consideration as we continually improve our import feature to better suit our users' needs. If you have any more ideas or face any issues, feel free to get in touch with our support team. Your feedback plays a key role in our ongoing improvements. Best wishes, The Opinew Team