Opinew Product Reviews App UGC
Opinew - All-In-One Shopify Review App To Boost Conversions
Rating
4.4
feedback
618
chart
#2,557
All reviews
July 6, 2023
Yesterday was good enough and the customer service was excellent. They solved the pagination display problem.
Thank you for your glowing review! We are thrilled to know that you are satisfied with our customer service and that we could resolve the pagination display issue for you. Our team always strives to provide prompt and excellent service, and your experience reaffirms the hard work we put in every day. We truly appreciate your 5-star rating, and your feedback greatly empowers our commitment to serving you better. Please don't hesitate to reach out if you need any further assistance. Warm Regards, The Opinew Team
Oct. 10, 2024
The app is easy to use. Had issues with installing the widgets and got the support needed in good time. Awesome team!
Thanks for your wonderful review! We're thrilled to hear that you find our app easy to use and that our support team could help resolve your challenges with widget installation in a timely manner. Your feedback fuels our motivation to ensure we continually offer excellent service to our valued users like you. If you have any more questions or need further help, don't hesitate to reach out. Thanks again for being a valued part of Opinew! Best Wishes, Opinew Team
June 26, 2023
The customer service response was quick and they were very helpful in installing the code on my store pages. As a new store owner, I was pleased they offer online customer service and support to assist with adding reviews to my store
Thanks so much for your 5-star review! We're really happy to hear that our customer service team was able to assist you swiftly and effectively. Providing support and guidance to our customers, especially new store owners like yourself, is incredibly important to us. It's great to know that you're satisfied with the addition of reviews to your store. If you have any more needs or questions, don't hesitate to reach out. Your feedback and experiences help us to continuously improve our service. Best, Opinew Team
June 20, 2023
The customer support is awesome. They helped us with all our problems and solved it in less than 15min
Hello! We're overjoyed to hear about your excellent experience with our customer support team. Our goal at Opinew is to ensure your issues are resolved as swiftly and efficiently as possible, so hearing that we achieved this in less than 15 minutes truly made our day! Your appreciation means a lot to us, and it reinforces our dedication to provide outstanding service to our valued users like you. Our team is always here to assist you, so do not hesitate to reach out if you need any more help. Thank you again for awarding us a 5-star rating and your encouraging feedback. Your satisfaction is our motivation! Best, The Opinew Team
June 14, 2023
So far we are happy with the app, have only installed free plan so far to test its integration. Customer support has been outstanding. We chose Opinew as it is optimised for good site speed, which is an IMPORTANT factor with any website. Thank you
We're thrilled to hear that you're happy with our app and its quick integration, especially with our attention to site speed optimization! We pride ourselves in offering stellar customer support, so it's great to hear that this didn't go unnoticed. If you have any questions as you continue to explore our features or if there's anything further you’d like assistance with, please don't hesitate to reach out - we're here to help! Thank you for the wonderful feedback and for choosing Opinew. Your insights are what help us continue to improve. - The Opinew Team
June 13, 2023
I have just added this app to my website www.rizenunlimited.com and love it. Nick helped with the integration and it looks great on my site. There was couple of little extra steps needed with my theme, but Nick got it done. Highly recommend this to anyone considering a review app on their site.
Hi team Rizen Unlimited, thanks for the 5-Star review! We are so glad Nick could help you out here. Shopify themes can get complicated at times and we certainly don't expect people to be engineers to set up our app. The basic onboarding has been designed to be easy to use but of course with some themes small amounts of tweaking are required to get everything looking 10/10. We are always here to help 24/7 and promise to do everything we can for you so that you can focus on running your business :) -Opinew Customer Success Team
June 4, 2023
una aplicación muy útil, tiene muchas opciones para generar confianza a nuestros clientes, el servicio de soporte siempre esta atento hay algunos detalle que compatibilidad con mi theme, quizás se pueda solucionar fácilmente
Gracias por tu genial revisión de 5 estrellas. Nos alegra saber que encuentras nuestra aplicación útil y que te ha ayudado a generar confianza con tus clientes. También apreciamos tus amables palabras sobre nuestro equipo de soporte. Sentimos oír que has tenido problemas con la compatibilidad de tu theme. Te aseguramos que estamos disponibles para ayudarte a resolver esto. Por favor, no dudes en contactar a través de nuestro sistema de soporte si vuelves a encontrarte con este u otros problemas en el futuro. Tu feedback es esencial para nosotros. Atentamente, El equipo de Opinew
May 31, 2023
We used it to upload external reviews into our store. App works exactly as promised. This service is amazing and so easy to use.
Hi there, We're thrilled to hear that our app is working well for your store's needs and that you've found it easy to use! Our aim is to deliver on our promises and hearing feedback like this really validates our efforts. Thank you for sharing your positive experience with our product. Your feedback plays a crucial role in our ongoing efforts to improve our services for our users. Best wishes, The Opinew Team
May 29, 2023
Daniel, our support representative, was extremely friendly and helpful in setting up their review platform on the site. Excellent customer service! I was contacted within minutes and given very detailed instructions.
Hi, Thank you so much for sharing your positive experience with us. We're delighted to hear that you found our customer service to be excellent and that Daniel was helpful and friendly in setting up the review platform on your site. Your satisfaction is our top priority, and we look forward to continuing to serve and support you. Thanks again for your feedback. - Opinew Customer Success Team
May 29, 2023
We have been using this software for some time and have been very pleased. We did a theme update and a previous review software code was left behind causing issues for the updated install. Daniel helped us get the code re-installed and also corrected a previous problem from another review software we had as well. Thank you!
Hi, Thank you for taking the time to share your positive experience with us. We're pleased to hear that you've been satisfied with our software and the support provided by our team, specifically Daniel. We sincerely appreciate your continued trust in our service. We're here to support you anytime and look forward to continuing to meet your needs. - Opinew Customer Success Team
May 27, 2023
Fantastic app and an amazing team to help/support. Tremendous value! Would gladly recommend to other Shopify merchants.
Hi, Thank you so much for leaving us a 5🌟 review! We're committed to providing excellent service and support to all our users and it's wonderful to hear that we're hitting the mark. Best wishes, - Opinew Customer Success Team
May 27, 2023
Very useful for our business. They have a free plan for biz starters which is really free. They are also responsive via chat too. Nick solved our issue on the spot.
Hi, Thank you so much for your positive feedback. We're delighted to hear that our service has been useful for your business and our free plan is meeting your needs as you start out! We're here for you anytime, and we're excited to continue supporting your business journey. - Opinew Customer Success Team
May 24, 2023
It is customizable with many options. I don't know how they do this, but I have never had such amazing customer service anywhere on the Internet.
Hi, Thank you so much for your kind words and positive review. We pride ourselves on offering a customizable experience and top-tier customer service, and we're delighted to hear that you've had a positive experience with us. Best wishes, - Opinew Customer Success Team
May 12, 2023
It is fast and efficient, and the customer service is excellent. It solved all my problems and helped me get the placements.
Using app
Over 3 years
Total reviews
2
Average rating
5.0
Hello, Thank you so much for leaving us a 5-star review! We're delighted to hear that you found our app to be fast and efficient, and that our customer service was able to assist you in resolving your issues. Your satisfaction is our top priority and it's wonderful to hear we've been able to aid in securing your placements. Once again, thank you for your positive feedback. Your support truly inspires us to keep improving our service. Best wishes, The Opinew Team
May 10, 2023
Great service from the Customer Success and Support teams, I had an issue where my Shopify charge wasn't being registered with the app, I was in panic mode but the Opinew team stepped in quickly, reassured me and solved the issue within 10 minutes. They even gave me some freebies for my inconvenience. Recommend! Plus its great syncing up my Amazon shop reviews to my shopify website. thanks!
We're so glad to hear you had a positive experience with our Customer Success and Support teams! It's paramount to us that any issues you encounter are resolved quickly and smoothly, and we're thrilled we could turn your panic into relief. We appreciate your kind words and are here to assist whenever you need us. The syncing of your Amazon shop reviews to your Shopify website is indeed a feature we take pride in, making it easier for our customers to manage their reviews in one place. We're happy to hear that you've found this feature helpful too. Your feedback goes a long way in helping us improve and continue delivering top-notch service! We appreciate it a lot. Best wishes, The Opinew Team
May 9, 2023
Amazing support! I sent a quick message to support for a rather complex issue and they stuck with me and helped me get there in the end. Been using this reviews app for a few years now and it has certainly been a net positive!
Hi there, We're thrilled to receive your 5-star review and are delighted to hear that our support team has been able to help you solve complex issues! We're equally glad to know that you've been with us for a few years and found Opinew Product Reviews App UGC to be genuinely useful. Your positive experience underscores our commitment to supporting our users in the most efficient and dedicated manner. Feedback like yours fuels us to work even harder to ensure the satisfaction of our users. Thank you once again for sticking with us and sharing your wonderful review. Best Wishes, The Opinew team
April 28, 2023
Good support. It's great to work online with such great guys. They are customizable and very useful.
Hi there! We're thrilled to hear that you're finding our support helpful and our app useful. We're always here to assist you as best we can and your positive feedback means a lot to us. We hope to keep providing you with customizable solutions for your online endeavors. Thank you for your 5-star review! Best wishes, The Opinew Team
April 25, 2023
Easy to install, with many great features. This app is a great recommendation. The support team is also great and responds in a matter of minutes.
Hi there, thanks for leaving us such a fantastic review! We're thrilled to hear that you found our app easy to install and that you're enjoying its many features. It's especially great to know that our support team was able to assist you promptly. Your kind words mean a lot to us and motivate us to continue improving our services. Thanks again for recommending Opinew - your support and feedback are truly appreciated! Cheers, The Opinew Team
April 3, 2023
Great customer service, it works so well too. Made a big difference to our site. Easy to install and use.
We're so glad to hear that you're happy with our app, particularly the ease of installation and utility. Your positive words about our customer service mean a lot to us. It's wonderful to know that it's made a significant difference to your site. Remember, if you ever need assistance in the future, our team is here to help. We greatly value your feedback - it helps us continuously improve and serve you better. Thank you for your fantastic 5-star review! Best Wishes, The Opinew Team
March 27, 2023
I'm using a free plan now but their support team is still being helpful with my questions. Hope they will continue the good speed of responsiveness even after the free trial period.
Thank you for your positive feedback! We're glad to hear that you've found our support team helpful. We strive to provide high-quality service to all our users, irrespective of the plan they're on. Be assured, our commitment to speed and responsiveness will certainly continue, even after your free trial period. Your satisfaction is incredibly important to us. Thank you again for taking the time to leave us a review. Your input helps us continue to improve our services. Best regards, The Opinew Team