Opinew Product Reviews App UGC
All reviews
I've just started using this review system and it is extremely easy. Definitely recommend and it's made me feel much more comfortable about getting sales. I imported the reviews from my Amazon listing pretty easily. You just have to copy and paste the link of the amazon listing and then it will sync in a couple mins. I did have a bit of trouble with the design of the reviews but the assistant was very helpful and quick to respond so she helped me to sort it. I 100% recommend using this service if you want something thats easy to use and understand
Thanks so much for the glowing review. Yes, design is very subjective, we have added various preset themes that you can use which simple and easy to customise to match your branding. However, like anything, if you want to really get the most out of it we recommend you spend some time to get it perfect for you. Of course, our support team are happy to advise and help with any code requirements to adjust your widgets. Here's to many years of review success! - Opinew Customer Success Team
App is amazing really enjoy it and what it has to offer, The support is incredible, so glad I choose this app!!
We're thrilled to hear that you're enjoying the Opinew Product Reviews App and finding our support incredible. It's fantastic to know that we were your chosen app, and we're here to ensure your experience remains top-notch. Your positive response truly uplifts us here at Opinew. Thank you for taking the time to leave us such a wonderful review. With appreciation, The Opinew Team
The installation was quick and easy, took less than five minutes. The customer support agent Romana was polite and efficient in setting up and demonstrating the review widgets. The whole process from start to finish was a breeze to follow. Would highly recommend!
We're thrilled to hear your positive feedback, especially your compliments on our quick and easy installation process and our delightful customer support. It's wonderful that Romana could help streamline your experience with the review widgets. Your recommendation is greatly appreciated! Your insights are important as they aid us in constantly refining our services. Thanks once again for choosing Opinew Product Reviews App UGC. Best, The Opinew Team
My website looks professional and amazing. Thank you to the support team. I appreciate the tech support and Romana was particularly helpful
Hi there, We're delighted to hear that you're loving the professional look of your website with Opinew Product Reviews App UGC! It's fantastic that our support team could assist you, and we appreciate your kind words about Romana. Your feedback truly matters to us as it helps us continue to deliver top-notch service to all our customers. We hope to keep aiding your business journey with remarkable tech support and service. Best wishes, The Opinew Team
Yesterday was good enough and the customer service was excellent. They solved the pagination display problem.
Thank you for your glowing review! We are thrilled to know that you are satisfied with our customer service and that we could resolve the pagination display issue for you. Our team always strives to provide prompt and excellent service, and your experience reaffirms the hard work we put in every day. We truly appreciate your 5-star rating, and your feedback greatly empowers our commitment to serving you better. Please don't hesitate to reach out if you need any further assistance. Warm Regards, The Opinew Team
The app is easy to use. Had issues with installing the widgets and got the support needed in good time. Awesome team!
Thanks for your wonderful review! We're thrilled to hear that you find our app easy to use and that our support team could help resolve your challenges with widget installation in a timely manner. Your feedback fuels our motivation to ensure we continually offer excellent service to our valued users like you. If you have any more questions or need further help, don't hesitate to reach out. Thanks again for being a valued part of Opinew! Best Wishes, Opinew Team
The customer service response was quick and they were very helpful in installing the code on my store pages. As a new store owner, I was pleased they offer online customer service and support to assist with adding reviews to my store
Thanks so much for your 5-star review! We're really happy to hear that our customer service team was able to assist you swiftly and effectively. Providing support and guidance to our customers, especially new store owners like yourself, is incredibly important to us. It's great to know that you're satisfied with the addition of reviews to your store. If you have any more needs or questions, don't hesitate to reach out. Your feedback and experiences help us to continuously improve our service. Best, Opinew Team
The customer support is awesome. They helped us with all our problems and solved it in less than 15min
Hello! We're overjoyed to hear about your excellent experience with our customer support team. Our goal at Opinew is to ensure your issues are resolved as swiftly and efficiently as possible, so hearing that we achieved this in less than 15 minutes truly made our day! Your appreciation means a lot to us, and it reinforces our dedication to provide outstanding service to our valued users like you. Our team is always here to assist you, so do not hesitate to reach out if you need any more help. Thank you again for awarding us a 5-star rating and your encouraging feedback. Your satisfaction is our motivation! Best, The Opinew Team
So far we are happy with the app, have only installed free plan so far to test its integration. Customer support has been outstanding. We chose Opinew as it is optimised for good site speed, which is an IMPORTANT factor with any website. Thank you
We're thrilled to hear that you're happy with our app and its quick integration, especially with our attention to site speed optimization! We pride ourselves in offering stellar customer support, so it's great to hear that this didn't go unnoticed. If you have any questions as you continue to explore our features or if there's anything further you’d like assistance with, please don't hesitate to reach out - we're here to help! Thank you for the wonderful feedback and for choosing Opinew. Your insights are what help us continue to improve. - The Opinew Team
I have just added this app to my website www.rizenunlimited.com and love it. Nick helped with the integration and it looks great on my site. There was couple of little extra steps needed with my theme, but Nick got it done. Highly recommend this to anyone considering a review app on their site.
Hi team Rizen Unlimited, thanks for the 5-Star review! We are so glad Nick could help you out here. Shopify themes can get complicated at times and we certainly don't expect people to be engineers to set up our app. The basic onboarding has been designed to be easy to use but of course with some themes small amounts of tweaking are required to get everything looking 10/10. We are always here to help 24/7 and promise to do everything we can for you so that you can focus on running your business :) -Opinew Customer Success Team
I had a few questions and the support replied within 1 minute. The app is great, it does exactly what I expected it to.
We're really glad to hear that you had a positive experience with our support team and that the app is meeting your expectations! Your positive feedback makes all our efforts worthwhile. It's wonderful to know that we could assist you promptly and our app is functioning as expected. Remember, if you have any other questions or need further support, our team is ready to help. Your feedback is critical in helping us continually improve. Thanks again from the Opinew Team!
una aplicación muy útil, tiene muchas opciones para generar confianza a nuestros clientes, el servicio de soporte siempre esta atento hay algunos detalle que compatibilidad con mi theme, quizás se pueda solucionar fácilmente
Gracias por tu genial revisión de 5 estrellas. Nos alegra saber que encuentras nuestra aplicación útil y que te ha ayudado a generar confianza con tus clientes. También apreciamos tus amables palabras sobre nuestro equipo de soporte. Sentimos oír que has tenido problemas con la compatibilidad de tu theme. Te aseguramos que estamos disponibles para ayudarte a resolver esto. Por favor, no dudes en contactar a través de nuestro sistema de soporte si vuelves a encontrarte con este u otros problemas en el futuro. Tu feedback es esencial para nosotros. Atentamente, El equipo de Opinew
We used it to upload external reviews into our store. App works exactly as promised. This service is amazing and so easy to use.
Hi there, We're thrilled to hear that our app is working well for your store's needs and that you've found it easy to use! Our aim is to deliver on our promises and hearing feedback like this really validates our efforts. Thank you for sharing your positive experience with our product. Your feedback plays a crucial role in our ongoing efforts to improve our services for our users. Best wishes, The Opinew Team
Daniel, our support representative, was extremely friendly and helpful in setting up their review platform on the site. Excellent customer service! I was contacted within minutes and given very detailed instructions.
Hi, Thank you so much for sharing your positive experience with us. We're delighted to hear that you found our customer service to be excellent and that Daniel was helpful and friendly in setting up the review platform on your site. Your satisfaction is our top priority, and we look forward to continuing to serve and support you. Thanks again for your feedback. - Opinew Customer Success Team
We have been using this software for some time and have been very pleased. We did a theme update and a previous review software code was left behind causing issues for the updated install. Daniel helped us get the code re-installed and also corrected a previous problem from another review software we had as well. Thank you!
Hi, Thank you for taking the time to share your positive experience with us. We're pleased to hear that you've been satisfied with our software and the support provided by our team, specifically Daniel. We sincerely appreciate your continued trust in our service. We're here to support you anytime and look forward to continuing to meet your needs. - Opinew Customer Success Team
Fantastic app and an amazing team to help/support. Tremendous value! Would gladly recommend to other Shopify merchants.
Hi, Thank you so much for leaving us a 5🌟 review! We're committed to providing excellent service and support to all our users and it's wonderful to hear that we're hitting the mark. Best wishes, - Opinew Customer Success Team
It is customizable with many options. I don't know how they do this, but I have never had such amazing customer service anywhere on the Internet.
Hi, Thank you so much for your kind words and positive review. We pride ourselves on offering a customizable experience and top-tier customer service, and we're delighted to hear that you've had a positive experience with us. Best wishes, - Opinew Customer Success Team
I've used this product enough to say support is fantastic! Wonderful app and time saver. Thank you. Gary
Hi Gary, We're over the moon to hear your positive feedback! It's great to know that Opinew Product Reviews App UGC is saving you time and that you're happy with our support team. They're indeed fantastic, always ready to help our valued users such as yourself! Thank you so much for taking the time to leave us this glowing 5-star review. Your feedback plays a huge role in driving us to continuously enhance our services. Best, The Opinew team
It is fast and efficient, and the customer service is excellent. It solved all my problems and helped me get the placements.
Hello, Thank you so much for leaving us a 5-star review! We're delighted to hear that you found our app to be fast and efficient, and that our customer service was able to assist you in resolving your issues. Your satisfaction is our top priority and it's wonderful to hear we've been able to aid in securing your placements. Once again, thank you for your positive feedback. Your support truly inspires us to keep improving our service. Best wishes, The Opinew Team
Great service from the Customer Success and Support teams, I had an issue where my Shopify charge wasn't being registered with the app, I was in panic mode but the Opinew team stepped in quickly, reassured me and solved the issue within 10 minutes. They even gave me some freebies for my inconvenience. Recommend! Plus its great syncing up my Amazon shop reviews to my shopify website. thanks!
We're so glad to hear you had a positive experience with our Customer Success and Support teams! It's paramount to us that any issues you encounter are resolved quickly and smoothly, and we're thrilled we could turn your panic into relief. We appreciate your kind words and are here to assist whenever you need us. The syncing of your Amazon shop reviews to your Shopify website is indeed a feature we take pride in, making it easier for our customers to manage their reviews in one place. We're happy to hear that you've found this feature helpful too. Your feedback goes a long way in helping us improve and continue delivering top-notch service! We appreciate it a lot. Best wishes, The Opinew Team
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