![PineRaffle: Raffles & Giveaway for Shopify](https://cdn.shopify.com/app-store/listing_images/d1d0e5152287eda8ecde62059939c1cb/icon/CNC16JPztfACEAE=.png)
PineRaffle: Raffles & Giveaway
Create Custom Raffles, Giveaways, Sweepstakes & Contests
Rating
4.0
feedback
22
chart
#3,720
All reviews
Rating Breakdown
April 22, 2024
This app is simple to setup and support was very helpful in helping me choose which plan I needed for the giveaway I wanted to run!
April 17, 2024
I uploaded the app but then realized the application I needed didn't quite fit the app. They refunded quickly and will use the app in the future for raffles! Hope they add some ability to contact through their website as well. Thanks for quickly responding Pine.
Using app
About 1 hour
Total reviews
1
Average rating
1.0
Hello, We have no history of you reaching out to us to ask for a refund. Our contact information is available in the app. We have issued you a refund for the app charges, as well as sent you $19.95 in app credits.
Feb. 26, 2024
Could it be possible to change some of the text in the raffle to another lenguage like spanish? i just need for the tags of the ammount of winners and the one that says "VIEW PRICE" to be in spanish, i would really apreciate it Also, is there a way to avoid the app showing the raffle interface in every page of the store? i would like to have it show only in a especific page
Jan. 29, 2024
this app is pretty much junk. in the middle of a giveaway and says pine raffle.com server is down and no customers can sign up!
We were experiencing a server outage at the time. This has since been resolved and the app is back up. We apologize for this and have sent you app credits to offset your app charges due to this occurrence.
Dec. 12, 2023
The app is not working.
Using app
4 months
Total reviews
1
Average rating
1.0
We have no history of you reaching out for support. Please contact support for assistance.
Nov. 14, 2023
The application looks good but it is not saving the Brazilian Portuguese translation in the email part. This is a problem for me.
Aug. 12, 2023
Had a small issue which I messaged about and Jake sorted it within a few hours ! Setting up a raffle is very simple and straightforward
July 10, 2023
I recently had a positive experience using the Pineraffle app on Shopify. The support team stood out with their quick responsiveness, dedication to problem-solving, and friendly attitude throughout the support process. While the app performed well and met my needs, I believe it could benefit from some updates, but it's encouraging to know that the Pineraffle team is actively working on improving it. Overall, Pineraffle is a good app for running raffles on Shopify, thanks to the commendable support team and the potential for further enhancements through ongoing updates.
Store
Ignition Draws NZ
Using app
3 months
July 4, 2023
I couldn't create a raffle because the size of the image I used was too big. Jake was extremely patient and helpful and sorted it out for me from his side. Thank you, Jake!
April 21, 2023
not able to edit raffle also not letting me end current raffle so i cant create a new one. however easy to use
Hello, we just responded to your support request. Please check your email and let us know if the issue persists.
Feb. 2, 2023
Great app was very easy to set up and run giveaways on our shop. Highly recommend. We plan on using pineraffle for all future giveaways.
Dec. 22, 2022
Update Review We had a Reply from Jake one of the Team i say thank you for your reply and from the email i recieved from jake explaing a few thing and hopefully moving forward we can use this App for my online shops. Mark ------------------------------------------------------------------------------------- Hi the app look good but support does not seem Great as i ask some Question and about installing and and if some thing can be done with this app Still No Reply. mark
Hello. We responded to your queries twice via email. Please check all of your inboxes for the replies.
Sept. 21, 2021
Very straight forward, works great and they give great support. It helped me increase my AOV. Try it!
This is very nice to hear ππ½. Thanks! This is why we built this app πͺπ½
Sept. 12, 2021
I really wanted an app that will help me increase sales and this one was just perfect! The free plan is fair, it was enough to test to and some clients loved it! The customer service is super helpful and kind, thanks.
We are very happy to hear that you found our app useful ππ½π You're welcome to contact us if you need anything else!
Aug. 27, 2021
I recommend this not just for giving a great feature but also the best support i ever had, i never thought they will response in my query but they also help me with my issue in just 5 minutes
Thanks a lot! We are always happy to help :) Let us know if you need anything else.
July 23, 2021
I used this app to run raffles in my store. Due to the raffles conditions, it helped me with increasing the avg purchase amount. I highly recommend it for anyone who owns a store and would like to get more sales!
Happy to hear our app helped you with increasing sales π Thanks for the kind words and good luck!