All reviews

Rating Breakdown

  • 5
    73% (22 ratings)
  • 4
    7% (2 ratings)
  • 3
    7% (2 ratings)
  • 2
    3% (1 ratings)
  • 1
    10% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 7, 2025

This app has been a saving grace for our company! It has worked seamlessly for what weren’t trying to achieve and I love how customizable it has been. On top of it all, the customer support is A+!!! And that’s all I can really ask for; Sehar in particular has never left me hanging with all my questions and has actually made improvements to the app based on my specific needs/requests. Don’t look any further, full proof raffle app with A++ fast customer service that never lets you down. HIGHLY recommend this app for anyone with a Shopify/ e-commerce store looking to boost sales with a giveaway.

Store

My Store

Using app

29 days

3 / 5 Share

Dec. 6, 2024

Muy difícil cancelar la suscripción

Using app

About 12 hours

Total reviews

1

Average rating

3.0

Developer Reply

Estimado cliente, ¡Lamentamos mucho que te vayas! Si desea cancelar su suscripción, puede hacerlo fácilmente desinstalando la aplicación de su tienda de aplicaciones. Esta es una característica estándar de Shopify y no es exclusiva de Pineraffle. Si tiene alguna pregunta o necesita ayuda, no dude en comunicarse con nosotros. ¡Gracias por ser parte de nuestra comunidad!

5 / 5 Share

Oct. 3, 2024

Inaya was extremely helpful in walking me through on how to set up the raffle for my store. Infact, she created the raffle on my behalf. she also helped me create ticket sku with nice picture. Thank you and keep up the good work.

Using app

12 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 25, 2024

I wanted to setup sweepstakes in my store for the upcoming holiday season and tried a few apps. I like this app, pretty straightforward to setup and the team responded to my question immediately. Recommend!

Store

My Store

Using app

6 days

5 / 5 Share

Sept. 18, 2024

This App is great and easy to use. I would suggest this App for your company's next raffle or giveaway.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

I emailed them with a problem being my font color of my website is white and the background of the pop up is white, The staff responded very quickly and gave me the correct code to fix them problem. I am very satisfied with the support team. Amazing Service!

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Using app

6 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Aug. 8, 2024

App has bugs. Emailed support with no answer. We re paying $19.99 a month and have an expectation if we are experiencing a problem with YOUR APP, that you would contact us back to resolve.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

We regret the inconvenience. We responded to your query and followed up as well. Your satisfaction is our top priority, and we’re here if you need further assistance.

5 / 5 Share

May 11, 2024

App delivers as advertised

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2024

This app is simple to setup and support was very helpful in helping me choose which plan I needed for the giveaway I wanted to run!

Using app

3 days

Total reviews

3

Average rating

5.0

4 / 5 Share

April 17, 2024

I uploaded the app but then realized the application I needed didn't quite fit the app. They refunded quickly and will use the app in the future for raffles! Hope they add some ability to contact through their website as well. Thanks for quickly responding Pine.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hello, We have no history of you reaching out to us to ask for a refund. Our contact information is available in the app. We have issued you a refund for the app charges, as well as sent you $19.95 in app credits.

5 / 5 Share

March 6, 2024

Straight forward app that is very easy to setup and use

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Could it be possible to change some of the text in the raffle to another lenguage like spanish? i just need for the tags of the ammount of winners and the one that says "VIEW PRICE" to be in spanish, i would really apreciate it Also, is there a way to avoid the app showing the raffle interface in every page of the store? i would like to have it show only in a especific page

Using app

6 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 29, 2024

this app is pretty much junk. in the middle of a giveaway and says pine raffle.com server is down and no customers can sign up!

Using app

10 days

Total reviews

1

Average rating

1.0

Developer Reply

We were experiencing a server outage at the time. This has since been resolved and the app is back up. We apologize for this and have sent you app credits to offset your app charges due to this occurrence.

5 / 5 Share

Dec. 18, 2023

Solid app, very easy to setup our Christmas giveaway!

Using app

1 day

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 12, 2023

The app is not working.

Using app

24 days

Total reviews

1

Average rating

1.0

Developer Reply

We have no history of you reaching out for support. Please contact support for assistance.

5 / 5 Share

Dec. 4, 2023

Love this app - extremely easy to set up and use!

Using app

2 minutes

Total reviews

4

Average rating

5.0

2 / 5 Share

Nov. 14, 2023

The application looks good but it is not saving the Brazilian Portuguese translation in the email part. This is a problem for me.

Using app

8 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 12, 2023

Had a small issue which I messaged about and Jake sorted it within a few hours ! Setting up a raffle is very simple and straightforward

Using app

24 days

Total reviews

2

Average rating

5.0

4 / 5 Share

July 10, 2023

I recently had a positive experience using the Pineraffle app on Shopify. The support team stood out with their quick responsiveness, dedication to problem-solving, and friendly attitude throughout the support process. While the app performed well and met my needs, I believe it could benefit from some updates, but it's encouraging to know that the Pineraffle team is actively working on improving it. Overall, Pineraffle is a good app for running raffles on Shopify, thanks to the commendable support team and the potential for further enhancements through ongoing updates.

Store

Ignition Draws NZ

Using app

15 days