PineRaffle: Sweepstake Contest
Engage customers & increase sales with giveaways & contests
Rating
4.4
feedback
39
chart
#3,313
All reviews
Review RSS Feed
Nov. 26, 2025
Game changer for customer retention! We give automatic entries to customers who leave reviews, and it's tripled our review rate. The automated winner selection and notification system saves us so much time. Great value for money and the team clearly cares about improving the app based on feedback.
Hello BagsVelly Team, Thank you for your valuable feedback! We love hearing your success stories, as they inspire us to improve our services. Best regards, The PineRaffle Support Team
Oct. 16, 2025
Perfect app for boosting both sales and email leads. In one month, we grew our list by 2,000 people — all targeted customers.
Hi Aurora Jewels team! We're thrilled to hear your thoughts! Your feedback is invaluable in helping us enhance our app. Keep it coming! Best wishes, The PineRaffle Team
Oct. 3, 2025
For the basic plan, it doesn't allow for me to do "basic" raffle stuff.
Hi All Clear team, We truly appreciate your feedback and are thrilled to have you as a valued customer since December 2024! We noticed we haven't received any questions about the app's functionality. Is there something specific you’re looking for? Our app is designed to make creating giveaways enjoyable and easy, and we’re always excited to enhance it further based on your suggestions. Your insights mean the world to us! Regards, PineRaffle Team
Oct. 1, 2025
Not the best for our company, but good if you only run a few giveaways per year and never back-to-back raffles. This app has great features but is also very limited. As soon as we launched our first raffle, the app slowed down MASSIVELY. Like, waiting minutes upon minutes to get the page to load. They can send out emails to your customers automatically, but customization is limited, and many of our customers thought it was a scam. There is no way to schedule another giveaway for the future, you can only schedule one at a time. We run giveaways every month. So essentially, our marketing girl would have to stay up until midnight each month to set up the new one. That's not going to work. Once you end a raffle, you can no longer click into it to see who all entered. Make sure you download the CSV report of entries! And when you're not able to find the CSV like us, it's under the "reports" section. But it never tells you that, it just says "CSV generating." It doesn't automatically download to your computer or email to you. You need to click on "reports." Design and functionality is lacking. Support was quick to help with coding for color customization. I appreciated that. We are moving to a different app that can handle our needs better. This app is definitely good for the price.
Hi Power Driven Diesel Team, Thank you for reviewing the PineRaffle app! We appreciate your feedback and are continually working to improve based on user suggestions. We noticed your request for multiple scheduled raffles and want you to know we're taking it seriously. Our support team is here to assist you, and we’re grateful for your kind words about their efforts. Thank you again for your valuable feedback—we're committed to making PineRaffle even better for you! Regards, PineRaffle Team
Sept. 23, 2025
Pine raffle not only help run an opportunity of a life time but wasn't with out a learning curve since this was our first raffle. Pineraffle customer service and support has been tremendous. This hopefully will be the first of many and long going relationship with pine raffle
Hi Ultra Nostalgia team, Congratulations on your successful launch, and thank you for your review! We truly enjoyed collaborating with you to explore the customer journey. Your feedback is invaluable as we enhance our app to perfectly align with your needs. We're excited about the positive impact this will create! We really appreciate it!
Aug. 29, 2025
PineRaffle helped us clear out old inventory while engaging our audience. The live chat support was friendly and extremely knowledgeable.
Thank you for your feedback, we appreciate your partnership.
March 7, 2025
This app has been a saving grace for our company! It has worked seamlessly for what weren’t trying to achieve and I love how customizable it has been. On top of it all, the customer support is A+!!! And that’s all I can really ask for; Sehar in particular has never left me hanging with all my questions and has actually made improvements to the app based on my specific needs/requests. Don’t look any further, full proof raffle app with A++ fast customer service that never lets you down. HIGHLY recommend this app for anyone with a Shopify/ e-commerce store looking to boost sales with a giveaway.
Store
My Store
Using app
29 days
We sincerely appreciate your kind words, as well as your partnership and continued support!
Dec. 6, 2024
Muy difícil cancelar la suscripción
Estimado cliente, ¡Lamentamos mucho que te vayas! Si desea cancelar su suscripción, puede hacerlo fácilmente desinstalando la aplicación de su tienda de aplicaciones. Esta es una característica estándar de Shopify y no es exclusiva de Pineraffle. Si tiene alguna pregunta o necesita ayuda, no dude en comunicarse con nosotros. ¡Gracias por ser parte de nuestra comunidad!
Oct. 7, 2025
We have been utilizing the PineRaffle app for a while now, the hype is real. Support, especially Sehar has been a saving grace for us. She has always been more than willing to answer our questions, hops on a call when needed. They have always received our feedback positively and have made impreovement based on our suggestion which is very rare in the app world.
Store
My Store
Using app
9 months
Thank you for your feedback, we appreciate your partnership.
Sept. 17, 2024
I emailed them with a problem being my font color of my website is white and the background of the pop up is white, The staff responded very quickly and gave me the correct code to fix them problem. I am very satisfied with the support team. Amazing Service!
Thank you for your feedback, we appreciate your partnership.
Aug. 8, 2024
App has bugs. Emailed support with no answer. We re paying $19.99 a month and have an expectation if we are experiencing a problem with YOUR APP, that you would contact us back to resolve.
We regret the inconvenience. We responded to your query and followed up as well. Your satisfaction is our top priority, and we’re here if you need further assistance.
April 17, 2024
I uploaded the app but then realized the application I needed didn't quite fit the app. They refunded quickly and will use the app in the future for raffles! Hope they add some ability to contact through their website as well. Thanks for quickly responding Pine.
Using app
About 1 hour
Total reviews
1
Average rating
1.0
Hello, We have no history of you reaching out to us to ask for a refund. Our contact information is available in the app. We have issued you a refund for the app charges, as well as sent you $19.95 in app credits.
Jan. 29, 2024
this app is pretty much junk. in the middle of a giveaway and says pine raffle.com server is down and no customers can sign up!
We were experiencing a server outage at the time. This has since been resolved and the app is back up. We apologize for this and have sent you app credits to offset your app charges due to this occurrence.
Aug. 12, 2023
Had a small issue which I messaged about and Jake sorted it within a few hours ! Setting up a raffle is very simple and straightforward
Feb. 2, 2023
Great app was very easy to set up and run giveaways on our shop. Highly recommend. We plan on using pineraffle for all future giveaways.
Sept. 21, 2021
Very straight forward, works great and they give great support. It helped me increase my AOV. Try it!
This is very nice to hear 🙏🏽. Thanks! This is why we built this app 💪🏽
July 23, 2021
I used this app to run raffles in my store. Due to the raffles conditions, it helped me with increasing the avg purchase amount. I highly recommend it for anyone who owns a store and would like to get more sales!
Happy to hear our app helped you with increasing sales 😇 Thanks for the kind words and good luck!
May 31, 2021
The app is friendly and easy to use, with many cool features to make your raffle noticeable. The support team was fast and pleasant. Thanks!