Pinterest

April 12, 2023

will not finish set up. i've tried it for weeks. support has not been of any support. i have sent screenshots with erros and still nada.

March 21, 2023

nao esta funcionando aparece a seguinte msg Algo não está certo Tente novamente mais tarde. nao sei como resolver

March 20, 2023

Keeps denying my shop despite not having issues with other platforms. Pinterest is giving me a hard time with issue.

Feb. 28, 2023

Simply no help at all. Even with shopify emailing them - no response. The shopify catalog is declined while facebook accepts it without an issue. No replies - there just is no excuse for this.

Feb. 15, 2023

Told my store cannot sell on pinterest due to - then they send a "read our guidelines" link. My store meets the guidelines- has clear return policy, shipping timeline, price detailed, and about me page. Still given the same regurgitated respone upon appeal. Useless app. Only use Pinterest to find inspirational quotes. Nothing else helpful.

Feb. 14, 2023

Does not tell you that you need to have your domain for 9 months prior to installing. This app is pointless until then.

Feb. 14, 2023

****** BEWARE | CAUTION | BEWARE | CAUTION ********* || This app syncing is only approved with Pinterest should your Shopify store meet specific Pinterest acceptance criterias. The main one is your Shopify site has to be 9mths+ in operation. (As I learnt today - 14Feb2023). Without this minimum store age requirement, you will see the automated 'ISSUES' notification and 2 chances of 'appeal' to rectify the 'issues'. ****** BEWARE | CAUTION | BEWARE | CAUTION ********* Only install if your Shopify store is over 9mths in operation at least you'll know that if you take heed of this warning/caution, your Shopify store has one less automated rejection issue to deal with. There's no point with me submitting the last final 2of2 appeal because store less than 30days 'old' and so will be uninstalling. It was less than a day installed from this page and automatically disabled by Pinterest the same day! Note: Currently, (14Feb2023) the minimum store age requirement is NOT MENTIONED here in the app description or blurb and I may have missed it on Pinterest website. Did you too? Take heed of this comment! It'll save you frustration and wasted time installing!!! ****** BEWARE | CAUTION | BEWARE | CAUTION *********

Feb. 12, 2023

Kaum die App installiert, schon steht dort "Händler nicht zugelassen" mit der Problemlösung muss man sich selber auseinander setzten, das braucht niemand, dafür gibt es viele gut funktionierende andere Appś.

Feb. 1, 2023

Katastrof. Blir fakturerad även när jag har tagit bort annonsen, finns ingen support att vända sig till heller

Jan. 25, 2023

Absolut überflüssige App. Keine wirklichen Ergebnisse. Nicht mal das Setup ganz abgeschlossen aber schon erste Rechnung erhalten.

Jan. 14, 2023

Hello, Our business is very important to us, and we strive to improve every day, when Pinterest removed our verified merchant verification, it was a big surprise, since we have several years on their platform as a verified merchant, the first notice we received as an alert was that we had several pop-ups on our website, and we solved the problem immediately, in the second warning it said that the website did not meet the minimum quality requirements. We talked to the expert team at Shopify and they reviewed our website, audited everything against Pinterest guidelines, and they determined that every Pinterest policy was being followed on our website. The importance of this whole process is that Pinterest must provide merchants with the exact problem to solve it, where the error is and how we can improve it, the emails we have received is a copy and paste from the same Pinterest pages, we do not know if this is being monitored, but the customer experience is not is the best. We have also decided to invest in advertising and we want our Pinterest account to be verified again without any problem, so we can continue to improve as a company, to provide the best service to the entire Pinterest community. We look forward to a prompt response to clarify this inconvenience. Best Regards,

Jan. 4, 2023

I do not understand why my store has passed the audit and yet it shows that I do not meet, and the complaint is not restored

Dec. 27, 2022

me gustaria utilisar su plataforma pero configuracion mismo sincronisar con mi tienda no medeja medice hay un error de la aplicacion

Dec. 22, 2022

First connection went flawless, added catalog, which got synced nicely... at first. Then I noticed that it does not sync new products as I add them to Shopify and no error message or other feedback is given, except for the last sync datum, which is very old. Very unfortunate.

Dec. 30, 2022

I up loaded my online store, without any issues, surprisingly, It was fast and efficient, I can't wait to where this journey goes, So I thought, apparently Pinterest is under the impression that my store is not registered and dose not meet the requirements when it dose! But I don't have the time to be sending them page by page of all my policy's, they made it difficult by sending me a promotion of $100.00 for free ads on them, So it's whatever they can keep it haha! NEXT

Dec. 20, 2022

terrible app. pinterest banned my account before i even got to publish anything. only 2 chances to apeal. 1st apeal they were okay with my return policy, second apeal was for the send policy. after that was approved they immediatly disapproved my return policy.. this is truly ridiculous.

Dec. 4, 2022

App is not working. cannot connect due to cookie problems, although cookies are allowed. cannot use the app for my business.

Dec. 3, 2022

One of the worst experiences I have had with advertising and with the credibility of the company. Summarizing my story with Pinterest, I started advertising with pinterest after having my catalog of products approved for over months, in which I was optimizing and coming to have more results every month. What happens was, that simply out of nowhere, without any justification the pinterest took my catalog of products of the air. After trying numerous times with my manager to resolve the situation, which had told me that it was related to the policies of the site, which were changed and reformulated for the best possible option. After arranging everything, and thinking that this issue and case would have a happy ending and would solve my catalog in which I need to advertise, was not resolved and I was simply denied a solution. I was very upset and angry with the situation, in which the pinterest itself created, because my catalog was active and running ads for more than months without any problem, which was very strange and very out of the ordinary. I follow with no return, no solution and without even an agility of the case, since everything is correct with my company, store and policies.

Dec. 1, 2022

I expect better from the app it wouldn't let me run my ad there was nothing wrong with the ad there is no reason why the ad should of been denied

Dec. 2, 2022

After I installed the Pinterest app on Shopify I clicked on the green "Connect Pinterest Account" and then appears this "Account is suspended" red button. Without warning, account suspended. My Pinterest account was fine up until the moment I clicked on the "Connect Pinterest Account" ******Update****** My account was reinstated via email and came with an apology but no justification as to why this happened. I'm a tad wary of Pinterest, now. Although, I have successfully re-installed the app my business Pinterest account is a bit dodgy. The people I used to follow (all of 3 people who are fellow creatives / friends) can not be followed. The amount of followers I had is half of what it used to be and when I ask my 3 friends / creatives to follow me, they can't. Going to leave the 1 star right there until I can work with Pinterest to resolve this issue. If it can't be resolved then there are many, many, more social media outlets there. Wow! What a day!