Pinterest

April 19, 2023

Die Installation schlägt fehl. Nach der Verbindung mit Pinterest zeigt die App einen Fehler an. Was kann ich tun?

April 12, 2023

will not finish set up. i've tried it for weeks. support has not been of any support. i have sent screenshots with erros and still nada.

March 20, 2023

Keeps denying my shop despite not having issues with other platforms. Pinterest is giving me a hard time with issue.

Jan. 25, 2023

Absolut überflüssige App. Keine wirklichen Ergebnisse. Nicht mal das Setup ganz abgeschlossen aber schon erste Rechnung erhalten.

Jan. 14, 2023

Hello, Our business is very important to us, and we strive to improve every day, when Pinterest removed our verified merchant verification, it was a big surprise, since we have several years on their platform as a verified merchant, the first notice we received as an alert was that we had several pop-ups on our website, and we solved the problem immediately, in the second warning it said that the website did not meet the minimum quality requirements. We talked to the expert team at Shopify and they reviewed our website, audited everything against Pinterest guidelines, and they determined that every Pinterest policy was being followed on our website. The importance of this whole process is that Pinterest must provide merchants with the exact problem to solve it, where the error is and how we can improve it, the emails we have received is a copy and paste from the same Pinterest pages, we do not know if this is being monitored, but the customer experience is not is the best. We have also decided to invest in advertising and we want our Pinterest account to be verified again without any problem, so we can continue to improve as a company, to provide the best service to the entire Pinterest community. We look forward to a prompt response to clarify this inconvenience. Best Regards,

Dec. 20, 2022

terrible app. pinterest banned my account before i even got to publish anything. only 2 chances to apeal. 1st apeal they were okay with my return policy, second apeal was for the send policy. after that was approved they immediatly disapproved my return policy.. this is truly ridiculous.

Dec. 4, 2022

App is not working. cannot connect due to cookie problems, although cookies are allowed. cannot use the app for my business.

Nov. 12, 2022

cant even connect my pinterest account easily. i dont know why, its supposed to be easy and convenient !

Nov. 11, 2022

Unable to connect my shopify account and I’m stuck in a loop asking me to connect then give access then takes me back to start over again really disappointed as I like Pinterest.

Oct. 31, 2022

Not sure what I did, both of my stores got hit with Merchant does not meet minimum website quality requirements. I have been with Pinterest for 1 year. Now the shop is not available on my Pinterest account which helps me a lot with traffic and sales. Maybe it's time to move on with Pinterest.

Oct. 30, 2022

These people are INSANE! I added 100% organic and natural balms and salves and every couple days I get an email stating my web site no longer meets Pinterest. Then a couple days later I get an email stating it was an error and they apologize, then a couple days later yet another email stating my site stinks and they want nothing to do with it. We I want NOTHING to do with Pinterest anymore. App deleted!

Oct. 28, 2022

This app is trash ... it always tells me to enable cookies and then it never lets me connect the two. Seems to be a never ending loop. Something in the data needs to be fixed.

Oct. 11, 2022

It doesn't let me connect, I don't know why it keeps happening. Every time I get to the connect page it goes back to the start.

Sept. 24, 2022

Entirely useless. My store was flagged as being a "resale marketplace" (which is definitely isn't) so the account was blocked. Everytime I tried to engage to get this resolved, they simply restated this erroneous classification, and wouldn't provide any information on why it was happening, or how to fix it. Total waste of time.

Sept. 16, 2022

I do not recommend PINTEREST as a platform for a long term partner. After two years, suddently Pinterest removed the company as approved merchant without any explanation or further assistence. All they do is sending to my team a ready answer, after a week or more, that doesn't relate anything about my company nor our ecommerce status. Watch out when you trying to have great partners for your business, because overnight PINTEREST can just get absurdly rude and disrespectful with a registered company that's always looking to be a great example in any partner portfolio. They are treating us like nothing, without reason, by any means. What sick our company's employees is that Pinterest arguments that our - Merchant's information is unoriginal. - Re-used or plagiarized ''About Us'' pages are unacceptable. This, after years of being a normal approved merchant and without modificating any legal information on our website footer. Regardless the wrong way of judging our company, the customer support doesnt even reply. And when they reply, it is a ctrl+C/V without any further assistence. As a business owner, you must know that side of Pinterest. Think well before investing in this platform. They removed by any mean the possibility for my company to contest this decision. Our team did not change any LEGAL information OR modify OR hide any social account.

Sept. 2, 2022

I have connected both my Page and Ad account but it shows error on linking account. Please fix this .

July 28, 2022

I have had nothing but frustration dealing with Pinterest. Right after installing the app, my account was suspended because my site was categorized as an, "resale marketplace," which is ridiculous because it's all my stuff. I don't sell consignment and own everything I sell. You would think this would be a simple mistake that is easily corrected. However, since I installed the app and got suspended, I contacted Pinterest customer service 4 times and have only gotten messages back that they are overwhelmed with tickets from other customers and that they'll get back to me as soon as they could, which in my case is never. I also had 4 specialists assigned to help me get started with Pinterest. Three never replied back after I told them my issue, and one guy did, but didn't know what he could do to help me. The guy I had 2 video conference calls did nothing for me to get started with Pinterest or resolving my problem. The only thing I got out of our calls is that I should open an Instagram account and post on there everyday, which I have. I have dealt with many poor customer services departments including Comcast and Etsy, but this one is even worse than them which is pretty bad.

July 16, 2022

I sell used clothing. During the shopping review, I was not approved as a seller because I was considered a reseller and not a brand original product. If it had been more clearly stated, I would not have had to set up and wait two days for the review results, and I would not have downloaded it in the first place.

June 15, 2022

Zero Stars. Horrible service. Automated responses. If you ever get a human, they will respond once and then ghost you. I've emailed support for the same issue, dealt with 3 people, and each one disappeared after the first email response. No resolution whatsoever! This isn't rocket science people!

June 2, 2022

There is a bug or something wrong with this app. I have been trying to connect my shop with pinterest. However it is a continuous cycle of going to connecting the page to logging in, back to connecting. It NEVER connects. I cleared cache & cookies, tried a different browser, restarted my browser, uninstalled/reinstalled the app. Nothing works. Shopify tried their best to help, however this is on pinterests end. I contacted pinterest however, they basically told me to do everything I already did. I guess I will just uninstall this app and not sell on pinterest.