All reviews
Slows down site load on product and category pages. Blocks loading. Poorly coded. Removed and my site performance went back up
Starts off promising but ultimately a total waste of time. Kept claiming I had issues with my store - URL not working (it is) Then lacking policies/categories - literally on my homepage. Either have automatic processes or incompetant staff. 3 chances to appeal even though you are appealing against things which aren't wrong in the first place. Hopeless.
It does not work. Customer support does not reply how to solve the problem. I dont recommend.
This is not a free app, you have to trade your financial information to use it. I do not appreciate having to supply my credit card information just to use a "free app". You should never require this information when purchases are not being made. This is a gross abuse of privacy and financial information.
as soon as I connected my store my pinterist account was deactivated!
This app isn't amazing. Instead of doing the basic which is synching the products and store, It only connects it if you open ads. So it is based on 100% paid and does nothing to connect the rest.
Trying to sell candles on Pinterest, got declined. Tried to contact costumer support, they closed my request without even answering it. How's that service ? My products are being sold on Shopify, Meta, Etsy, Google Merchant but Pinterest says no without any clear reason. Can't even have a single answer back.
Terrible service, If you are starting out don't bother to use this app, you will automatically fail their merchant requirements. You have to submit an appeal and you can't talk to anyone. Another issue is I'm unable to add billing details unsure if this Is because of the above. Another issue is that none of my products are syncing to their platform unsure if this is because of the above two issues. Terrible app for any user on shopify.
As an OG pinner (started back in 2010 with millions of views on my personal brand page), I am so frustrated and disappointed with the lack of customer service. It's almost as if they're all back there just laughing and smirking and joking at each help request that comes in. They respond with canned, repeated messages looping you back through the vortex of pretty but unhelpful support pages. Questions unanswered, promises to follow up left broken, yet new emails with shiny objects - it's like a toxic relationship you can't get out of. From trying to reconnect a shopify catalog (that mysteriously, without notice disconnected and a link to nowhere) to trying to get more than just the spinning button in response to affiliate links not saving - it's a general cluster of glitches, wasted time, & disappointment.
I'm ready to give up on Pinterest to advertise my business because your merchant guidelines to let me put my shop on your site are too broad. I have been in contact with your "Customer Service" to tell me what exactly about my website doesn't meet your guidelines, and they keep repeating that I need to go to the link and do not answer my questions. This is beyond infuriating.
Very, VERY, buggy. Lots of pages and features don't load
I like Pinterest as an app but the customer support is the worst I’ve ever seen. They will absolutely not help you if you have any simple issues. I can’t put into words how bad and unprofessional the support team is, I’m getting angry even writing this
I need help updating my catalogs and reaching someone to solve this problem.
Die Integration bricht ab, eine sehr schlechte Erfahrung. Die APP schein technisch nicht ausgereift zu sein und wirkt nicht direkt kompatibel mit Shopify. Wir konnten die Pinterest APP leider nicht nutzen wie wir uns das vorgestellt haben. Der ganze Prozess sieht nach Zeitverschwendung aus. Wir hoffen auf technische Verbesserung, da wir gerne Pinterest nutzen würden.
For years, being connected to Pinterest was a great option for my business. Something on the back-end changed in 2023 and now I am stuck in an endless cycle of Pinterest telling me my website isn't meeting their guidelines, me appealing, them discovering that it DOES meet their guidelines and resolving. . . then the next month it starts all over again. Their customer service is cryptic and unhelpful, a total waste of time. I've talked to other folks in my industry who have run into the same issue and gave up long before me. I'll be uninstalling this app to disconnect my website to free myself from this perpetual headache. Pinterest, what happened to you?
Immer wieder Probleme mit der Verknüpfung , mal geht's mal geht's nicht. Funktion macht nicht mehr was früher mal da war
Cette appli est catastrophique, elle ne fonctionne jamais, tout ce qu'elle sait faire c'est inonder ma boite mail de demandes de création d'annonces payantes. Vu que je n'accepte pas mon catalogue se retrouve effacé, mon compte est déconnecté de shopify ou alors je ne suis plus marchand approuvé...bref le trafic et la visibilité ne sont absolument pas au rdv! Vraiment dommage!
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