Rating
4.6
feedback
5,957
chart
#79
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Nov. 16, 2024
Hi, I don't understand why you guys created a Shopify app does not work properly or can be configured properly. I have a few errors in the catalog and instead you just don't include these products, the Pinterest Merchant Status is suddenly set to “not verified”. This error as an example: Warning 155 Your additional_image_link values exceed the limit for additional images, so this item will be published without some of your images Limit entries in the additional_image_link column to 10 or fewer ----------------------------------------------------------- How the hell am I supposed to change anything here? I can't access any options anywhere via your weird app and influence this. This is really terrible.
Oct. 26, 2024
Also für alle die gerade einen neuen shop eröfnet haben ist das angebot nichts zum pinnen ja aber der shop der angeboten wird da muss die seite älter als 9 monate sein !! was amn erst viel später in erfahrung bring wenn mann sich schon abgeärgert hat wegen den ganzen fehlern !!! und nun zu meiner erfahrung :::: das schlechteste was ich jeh erlebt habe hier wird alles mögliche angeboten was man nutzen kann aber dann doch nicht nutzen kann !! das soll mal einer verstehen :) 1 fehler : domain nicht erreichbar ?? domain war erreichbar ( beschwerde eingelegt wie angeboten , fehler beseitigt!! dann auf einmal weitere 2 fehler domain jünger als 9 monate und noch irgendwelche richtlinine die keiner versteht !! dann bietet es nicht an wenn ihr nicht in der lage seit startups zu kompensieren !!! das grenzt schon an bertrug denn als aller erstes soll man sein werbe konto einrichten damit man auf jeden fall werbung schalten kann !!! Naja ich schalte wohl keine werbung bei euch !!!
Sept. 15, 2024
Não recomento. O URL da minha loja está errado no pinterest, e não encontro jeito de consertar. Desisto do pinterest. Cancelo todo e qualquer propósito de anunciar no pinterest
Sept. 14, 2024
Guessing these tags with no search box or link to the regular site. I can't find a single tag related to Australian Indigenous Culture. Its disgusting. any wonder they are giving me welcome credit to waste on this. I dont want to ruin my business by placing ads in the wrong sections. I'm left not knowing what to do. And I cant access mock-ups withought using a html and pintrest wont let me use this format. I'm dissapointed
Sept. 5, 2024
Simply horrible experience. This app is constantly crashing, my pinterst tag is healthy but i get messages that it's not healthy but not sure where the discrepancy is. I have worked with many different platforms and never encountered such rubbish with other platforms as I have with Pinterest. I reached out to support but have heard horror stories about their support team. I'm about to reach out to a developer to help but this is frustrating.
Aug. 26, 2024
After installing and complying to their terms several times, they deactivate the original account.
Aug. 17, 2024
I don't recommend this app. Despite having detailed and clear policies, it won't let me set up my shop.
Aug. 7, 2024
I just downloaded this app and haven’t taken any action or provided my business details or payment information yet. I left it to work on my store and returned to it after a few days. Now, they’ve deactivated my account without me doing anything. I emailed them to ask why, and they said they need to confirm my card payment. What card payment are they referring to? They’re also asking for my passport information. What is going on?
July 29, 2024
Slows down site load on product and category pages. Blocks loading. Poorly coded. Removed and my site performance went back up
July 18, 2024
I wish I could rate with 0 stars. Pinterest just doesn't want to help Merchants. I got rejected and I made an appeal asking for clarification and suggestion on how can I change my ads/products and they DID NOT help at all. Very hard platform with zero communication. I bet they don't even know what are the EXACT policies to approve something. KEEP AWAY. there are better solutions for marketing like TikTok google and meta ads
July 18, 2024
Many accredited businesses are being rejected by Pinterest due to illogical reasoning and a lack of better judgment. I would not recommend or trust this app to anyone due to their explicit policies and graphic material.
June 20, 2024
Starts off promising but ultimately a total waste of time. Kept claiming I had issues with my store - URL not working (it is) Then lacking policies/categories - literally on my homepage. Either have automatic processes or incompetant staff. 3 chances to appeal even though you are appealing against things which aren't wrong in the first place. Hopeless.
June 14, 2024
June 9, 2024
Misleading to say it can be used for organic reach and then force credit card details to use the app. I'm not opposed to paying for marketing, but at least let me test the functionality from an organic perspective first.
June 1, 2024
It does not work. Customer support does not reply how to solve the problem. I dont recommend.
May 26, 2024
this app doesn't deserve 1 star. I installed the app and went through the procedure to set it up and it said "set up complete" but then I received a notification saying "this app needs attention" so I went back to look and see what wasn't completed and by that time I get an email stating that I won't be able to sell my products on Pinterest unless I do an appeal and I only have 3 chances to do an appeal so therefore I'm just going to delete this app.
May 19, 2024
I am writing this review to express my dissatisfaction with the Pinterest Merchant Services. As a business owner who has successfully used other platforms like Google Merchant, TikTok Shop, Snapchat, and Bing, I am extremely frustrated with the difficulties I have encountered in getting my merchant catalog active on Pinterest for retargeting purposes. Despite diligently following the guidelines and making the necessary adjustments to meet the quality standards, my account was still not approved. The lack of detailed feedback and the opaque process made it even more challenging to address the issues effectively. In contrast, the approval processes on Google Merchant, TikTok Shop, Snapchat, and Bing were much more straightforward and transparent, allowing me to quickly set up and start retargeting my products. Pinterest's stringent and unclear policies have created unnecessary hurdles, delaying my ability to reach potential customers and grow my business through their platform. It’s disappointing that such a popular social media site makes it so difficult for businesses to use their merchant services effectively. I hope Pinterest takes this feedback seriously and works towards making their approval process more user-friendly and transparent. Until then, I will continue to rely on the more efficient services of Google Merchant, TikTok Shop, Snapchat, and Bing for my business needs.
May 14, 2024