All reviews

Rating Breakdown

  • 5
    78% (1,243 ratings)
  • 4
    11% (178 ratings)
  • 3
    2% (32 ratings)
  • 2
    1% (13 ratings)
  • 1
    8% (127 ratings)

Reviews with Text

  • 96% (1,537)
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2 / 5 Share

Aug. 2, 2025

Using app

7 days

Total reviews

1

Average rating

2.0

2 / 5 Share

July 16, 2025

fonctionne mal, aucune conversion Pinterest ne remonte dans Shopify. les mises à Jour catalogue se font mal L'ingestion de produits est en erreur, même quand les Marchés ne sont pas encore publiés sur le site… Plein de choses à revoir

Using app

About 4 years

Total reviews

9

Average rating

4.3

2 / 5 Share

June 26, 2024

I was absolutely thrilled using Pinterest for my business and chose it to be the only source of traffic for my shop. We sell cool designer baby nursery decor and trendy baby outfits made in EU but our merchant account was removed without explanations and even any advice what is wrong with the website. After 6 years using Pinterest as a merchant and being verified merchant we just get robot replies from 50 cases all the same. we cannot disclose information your website doesn't meet minimum requirements. So we have to move to other sources of traffic because our Pinterest reach tremendously fell from 13+ mln and we produce original content and work hard on pins it fell to 5 mln in seconds. Supports doesn't want to help and even explain what is wrong and what we can update. So the app now is useless and I guess merchants with great products here are not welcome. Pinterest is overloaded with AI pins that take over platform and we are the original content makers have to go after investing so much work and time into content.

Using app

Over 4 years

Total reviews

3

Average rating

1.3

2 / 5 Share

June 20, 2023

The app is glitchy. Every time Pinterest makes updates or changes, it breaks the Shopify integration, throwing off error messages on Pinterest and threats to rescind Verified Merchant status. Customer support is useless if you contact them for help resolving this issue. They shift you from one rep to another, all of them overseas, who don't seem to understand what the problem is and that I am actually using the Pinterest Channel app and not making random code changes on my website. They just keep telling me to hire a developer to edit my website code. Why does the app even exist if I have to hire my own developer every time Pinterest makes changes on their back end? Support reps don't want to escalate to an actual tech support person in the US (my website is not available outside the US) when they don't have the knowledge or the tools to resolve the issue. Instead, they're just shifting me from one rep to the next, where I have to explain the problem to the new rep over and over again (4 times and counting the last time I contacted them).

Using app

About 3 years

Total reviews

17

Average rating

3.6

2 / 5 Share

Oct. 23, 2022

I think this app can be very helpful for shoppers gtting ideas for looks they want. But my product is very new so few people are going to be looking for it on Pintrest. People looking for alzhiemers support won't look for that on Pintrest. for my, it was very expensive for being the wrong medium for me.

Using app

36 minutes

Total reviews

1

Average rating

2.0

2 / 5 Share

Sept. 25, 2022

facile installazione ma impossibile ricevere assistenza per pubblicare il catalogo su altri mercati - ancora aspetto risposta....

Using app

About 1 month

Total reviews

1

Average rating

2.0

2 / 5 Share

Aug. 10, 2022

Creates product pins for every variant of every product. This messed up my audience+more. Not usable

Using app

About 2 years

Total reviews

4

Average rating

4.3

2 / 5 Share

Aug. 9, 2022

It was simple to set up but unclear as to exactly why my merchant was not approved. I was provided with 4 different reasons although only one pertains to my shop.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

2 / 5 Share

April 18, 2024

When it works, it works wonderfully. When it doesn't - and that's way too often - it's maddening trying to figure out (a) why it stopped working, (b) how to get it working again and (c) to find quick help to get it done. Small business owners are BUSY. ICYMI. You gotta help us help ourselves. Get a newbie to sit beside your techs so they can translate for you. Make it easy. Please.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

2 / 5 Share

Dec. 1, 2020

i used it and it was ok. but i think it is BS to force me to write this review. I just lowered the stars because of the forced review

Using app

2 days

Total reviews

1

Average rating

2.0

2 / 5 Share

Oct. 23, 2020

Just signed up for this app. Cannot comment yet on product. I'm sure it will make our business more well known.

Using app

5 months

Total reviews

6

Average rating

4.5

2 / 5 Share

Oct. 20, 2020

Well, I went through all of the trouble of picking out the items that I wanted to show on Pinterest but instead it loaded my entire catalog. I had to go one by one and manually delete items that shouldn't have been uploaded in the first place.

Using app

5 days

Total reviews

13

Average rating

3.0

2 / 5 Share

Sept. 23, 2020

Beware that the latest update requires you to enter in billing info to continue using the app no matter if you choose to run ads or not. Not planning on running ads and not interested in Pinterest having my credit card info, so I uninstalled it. The app is pretty pointless anyways as most of Shopify sales channels apps are. I simply manually pin my new products and put them in the boards I want. This app just pins everything and lumps it all together on one board without any organization.

Using app

5 months

Total reviews

2

Average rating

1.5