Pinterest

Oct. 2, 2024

Will change to 5 stars if all goes well. We want to like Pinterest, but 7/10 stores will likely at one point encounter the "Merchant Not Approved". Reason? Every newcomer to Shopify isn't an expert. As a result, they'll submit to Pinterest, only to find they weren't approved. The common reason? Their domain isn't old enough. We have one appeal remaining and we just began. We have 72K to invest into ads, but if we lose our appeal, it leaves us with a bad taste in our mouth, so we haven't gone forward in paying for ads on their platform (yet). There's a "threat" feeling upon going through the steps, as if we're walking on eggshells. A platform this big should be welcoming and open to helping new merchants. I'm a software engineer, and am astounded that this is the only app that allows limited appeals for new merchants. Pinterest needs to boldly specify or have something that reads the Shopify store's domain age, so that people don't feel discouraged right away like we did. We're extremely nervous and unsure whether to file an appeal now and things remain where they are. We have one left. We were sure we should have won the first appeal, now we're going to wait a year, maybe more -- not just to get our feed on Pinterest, but to pay for ads. We may allocate our 72K budget into Meta Ads instead. See? You just lost a major advertiser. The way Pinterest encourages advertisers is beyond strange to me.

June 26, 2024

I was absolutely thrilled using Pinterest for my business and chose it to be the only source of traffic for my shop. We sell cool designer baby nursery decor and trendy baby outfits made in EU but our merchant account was removed without explanations and even any advice what is wrong with the website. After 6 years using Pinterest as a merchant and being verified merchant we just get robot replies from 50 cases all the same. we cannot disclose information your website doesn't meet minimum requirements. So we have to move to other sources of traffic because our Pinterest reach tremendously fell from 13+ mln and we produce original content and work hard on pins it fell to 5 mln in seconds. Supports doesn't want to help and even explain what is wrong and what we can update. So the app now is useless and I guess merchants with great products here are not welcome. Pinterest is overloaded with AI pins that take over platform and we are the original content makers have to go after investing so much work and time into content.

June 20, 2023

The app is glitchy. Every time Pinterest makes updates or changes, it breaks the Shopify integration, throwing off error messages on Pinterest and threats to rescind Verified Merchant status. Customer support is useless if you contact them for help resolving this issue. They shift you from one rep to another, all of them overseas, who don't seem to understand what the problem is and that I am actually using the Pinterest Channel app and not making random code changes on my website. They just keep telling me to hire a developer to edit my website code. Why does the app even exist if I have to hire my own developer every time Pinterest makes changes on their back end? Support reps don't want to escalate to an actual tech support person in the US (my website is not available outside the US) when they don't have the knowledge or the tools to resolve the issue. Instead, they're just shifting me from one rep to the next, where I have to explain the problem to the new rep over and over again (4 times and counting the last time I contacted them).

Feb. 21, 2023

It lists every variation as a new pin. So if you have a clothing item with 10 colors and 5 sizes... yep, it just listed 50 identical pins. It did this for about 1000 listings on my shop. This also isn't really a "sales channel". Pinterest is just duplicating your catalog and linking to your site.

Nov. 22, 2022

non riesco a collegare il negozio...problema di cookie, ma sono tutti abilitati adesso e continua a non collegarsi. Tramite codice non sono capace...

Oct. 23, 2022

I think this app can be very helpful for shoppers gtting ideas for looks they want. But my product is very new so few people are going to be looking for it on Pintrest. People looking for alzhiemers support won't look for that on Pintrest. for my, it was very expensive for being the wrong medium for me.

Sept. 25, 2022

facile installazione ma impossibile ricevere assistenza per pubblicare il catalogo su altri mercati - ancora aspetto risposta....

Sept. 6, 2022

At times not so user-friendly, glitches + compatibility warnings though I am using the same device.

Aug. 10, 2022

Creates product pins for every variant of every product. This messed up my audience+more. Not usable

Aug. 9, 2022

It was simple to set up but unclear as to exactly why my merchant was not approved. I was provided with 4 different reasons although only one pertains to my shop.

July 16, 2022

Nao e muito bom de configurar nao eh muito claro as etapas...........................................

April 24, 2022

I used this app to kickstart my business on Pinterest and Shopify. I have other stores connected to Facebook and wanted to change. The last step was to confirm my bank card and it states my Visa is not accepted as they don't accept prepaid cards. It is not prepaid and I don't have any balance. If this card is not accepted, I'm out of the game before it even started.

Dec. 4, 2021

I USE THIS APP TO HELP ME TO BUY MY PRODUCTS IN THE WORLD. PINTEREST IS A GOOD APP BECAUSE I SAW IN THE COMMENTS A LOT PEOPLE TALK ABOUT THIS APP IS A GOOD APP FOR INTERNATIONAL TRADE AS A NEW BUSINESS OWNER,I JUST START NOW I DON T KNOW IS WORKING BUT I TAKE MY CHANCE WITH THIS APP HOW IS GOING TO WORK .

Nov. 22, 2021

The setup has been terrible. I really need to speak with a live person to troubleshoot but that isn't an option. I'm losing money every day not being able to attach properly.

Nov. 4, 2021

Auto-creates pins for all your products and variants but *does not let you choose or edit the photo for each pin*, so it'll pick terrible photos like the back of your product and you have to delete + manually recreate them.

Sept. 27, 2021

account was suspended with no real explanation in less than a week of starting to use it. I have emailed customer service hopefully it will be resolved.

Aug. 11, 2021

i am not sure... havent got to use it yet . you are asking right after set up maybe ask agin after i get to use it

July 10, 2021

The app was working great until a few months ago. I have not been able to log in since that time and Pinterest support has never been able to help me resolve the issue which seems redundant to some users.

April 18, 2024

When it works, it works wonderfully. When it doesn't - and that's way too often - it's maddening trying to figure out (a) why it stopped working, (b) how to get it working again and (c) to find quick help to get it done. Small business owners are BUSY. ICYMI. You gotta help us help ourselves. Get a newbie to sit beside your techs so they can translate for you. Make it easy. Please.

Dec. 7, 2020

I have no clue what I did (what impact to updates) or why, but it red flagged on my account every time I logged in so I went through the steps to get it off.