Pirate Ship: CheapARR Shipping
Save your booty on UPS and USPS with Pirate Ship's...
Rating
3.9
feedback
100
chart
#410
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
5%
-
Less than a month
12%
-
Less than a year
40%
-
More than a year
35%
Reviews Summary
The reviews for the Pirate Ship Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the app being simple to use, offering significant savings on shipping compared to traditional carriers, and having great customer service. Users appreciate the ability to choose their own return address on the label and the integration with Shopify for tracking emails. However, negative aspects mentioned include issues with account creation for non-US locations, difficulties with insurance claims, lack of support for certain regions like Canada and the United Kingdom, and concerns about the app's transparency and billing practices.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 7, 2024
As longtime Shopify Plus customers who signed up for Pirate Ship via the app store, our shipping was halted without notice. Chat support then demanded a photo of me holding my ID to resolve the issue. Why wasn’t this requirement addressed when the account was created? I have no idea who’s requesting my ID over chat, and this lack of transparency feels unprofessional and concerning.
Sept. 6, 2024
Simple to use, and allows me to choose my own return address on the label. Exactly what I needed!
July 22, 2024
Pirate Ship offers significant savings on shipping compared to traditional carriers like USPS Retail or UPS. They leverage commercial pricing from USPS and UPS, allowing you to pass on those savings to your customers or boost your profit margins.
July 18, 2024
Does not work with Canada. When you start registration you have to choose one of the US states.
July 3, 2024
Pirate Ship is phenomenal. Simple, easy to use, and great customer service that has always made me smile when talking to them.
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