All reviews

Rating Breakdown

  • 5
    88% (84 ratings)
  • 4
    1% (1 ratings)
  • 3
    3% (3 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (6 ratings)

Reviews with Text

  • 99% (95)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2026

I don't normally leave reviews (either good or bad), but recently PirateShip came through with a hail mary save for Etsy. I would give them 10 stars if I could!! PirateShip is amazing in every way, easy to use, customer service is top notch, I can ship my orders from Shopify & Etsy all in one place, and the price is unbeatable. I've tried other shipping platforms, but I'll never go back and will be a PirateShip customer for life!

Using app

--

Total reviews

5

Average rating

2.0

5 / 5 Share

Feb. 8, 2026

I was paying another online shipper for years. Found pirate ship that was free and so much more user friendly. Customer service is hands down the best. Integrated into Shopify with ease and no issues. 100% recommend.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Pirate Ship has been a genuine joy to use. From the moment you log in, everything feels clear, friendly, and thoughtfully designed — which is rare in shipping software. The platform is intuitive, the rates are excellent, and every interaction feels like it was built with small businesses in mind. What really sets Pirate Ship apart is the personality and care behind the scenes. The playful branding never gets in the way of doing serious work, and the support team has been consistently helpful, fast, and human. Every touchpoint feels intentional. If you’re shipping orders regularly and want a tool that actually makes the process easier (and more pleasant), Pirate Ship is a no-brainer.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

I use pirateship for all my businesses (and there are at least 5) - it's easy, the interface is great, the customer service is REAL people. Submitting damage claims is a breeze and are actually paid out - incredible. I tell anyone who is shipping anything business wise or not, pirateship is your friend.

Using app

Over 3 years

Total reviews

19

Average rating

4.9

5 / 5 Share

Feb. 5, 2026

love, love, love. Easy set up, no extra fees, very efficient customer service. I recommend Pirate Ship to every business owner.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

We've been using Pirate Ship for years for our other platforms and personal use, so when we discovered that they also had a Shopify app, it was a no brainer. Easy to set up, easy to use, always the lowest prices, and absolutely the best customer service around....can't recommend highly enough!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

I cancelled all the shipping apps I was paying a monthly fee for and now only use Pirate Ship. The interface is set up SO much better than Shipstation and similar apps. If you have a lot of orders, it is WAY easier to batch ship on Pirate Ship than it is anywhere else. The customer support is amazing and always knowledgeable and on-point. I have never seen any glitches on Pirate Ship like I do with other apps. And the best part is -- this app is completely free of monthly fees and has the cheapest international postage options. I recommend it to literally everyone in all of my small business groups I am in. The only thing it doesn't offer that I would love to see at some point is a split-ship option. But I just use Shopify for those one-off orders that I need to send out in multiple shipments. Best app ever! ARRRRRRRR!

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Pirate Ship has the lowest shipping cost around. Free to use. Very simple to create labels with direct import from Shopify. Their customer service is top notch as well and responds fast. Overall, I would highly recommend using Pirate Ship.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

I will always use Pirateship for all of my shipping needs. Super user friendly, the absolute best prices and the customer service is top notch.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

Love using Pirate Ship for my Shopify store, my PayPal sales, etc.. Integration has been seamless, and I've never had any trouble getting in touch with someone from customer service when I've had questions or had to make an insurance claim. Recommend Pirate Ship to all. Customer Service is outstanding.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

great support, easy to use.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

Easy to use, good dashboard, efficient and most importantly, actual people for customer service. I am sick of AI chat bots for customer service and that alone is enough for me to stick with PirateShip. We don't have issues often, but if I do have a question or problem, I REALLY appreciate the prompt reply and helpful customer service by humans

Using app

Over 5 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 30, 2026

I enjoy using Pirate Ship. I've been using them for over 4 years now. The customer service is great. I like their easy to use dash board, which makes my life easier. I have recommended them to several business friends . Great service

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Amazing customer service and always the BEST pricing. Can't go wrong. A+ integration, just wish notes/gift notes would import into PirateShip so I didn't have to manually print them out ;O;

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Install it. Shipping without PirateShip in 2026 is stupid

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

I love Pirate Ship. It’s incredibly easy to use and saves me a ton compared to buying shipping elsewhere—especially for UPS international. Connecting it to my Shopify store was quick and painless. And honestly, the pirate theme just makes it more fun to use. (It even helped get my son interested in helping me get packages ready to ship!)

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Absolutely Love Pirate Ship! Amazing Dashboard, integration with Shopify, stellar customer service... more like "customer astonishment" !!! The live chat feature is incredible... saved me many minutes to hours with their spot on answers to issues that come up. Prices are always cheaper than regular UPS and USPS rates... plus the tracking is seamless! I always refer other businesses to Pirate Ship. If you're a business checking out Pirate ship for the first time, walk off the plank on your current "little boat" and climb aboard this awesome ship! Cheers, John at Harper Greer in Lafayette, CA

Using app

Almost 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

I can't imagine shipping without Pirate Ship ... it's easy to enter information, add insurance and both domestic and international labels are generated quickly. I'm able to ship orders from both shopify and etsy and create just one scan sheet to take to the post office with all my packages ... quick in and out at the post! I don't often run into challenges but when I do they are right there to help. great experiences all around for many years now.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Not only is PirateShip the BEST shipping integration partner a business can have, they are one of the BEST companies I’ve ever dealt with. Hands down they have the best customer service of any company around. In an era when so many big companies switch over to Ai & non human support, I can always reach a human at PirateShip. One time on a Sunday night at 7 pm, my payment wouldn’t go through & I was unable to add other payment options due to a glitch. I opened chat up, honestly not expecting to hear anything back until Monday. But an actual person got on chat & fixed the issue within a few minutes on Sunday night. WOW! Their built in process for disputing USPS adjustments is a real time saver. They have helped me with insurance claims a few times too. If I’ve ever had a question or issue (which is rare), they have been super speedy getting back to me. Their integration with Shopify is flawless. I had tried a few other shipping apps in the past & others may be more robust, but this app is easy to use & their customer service is top notch. Oh, and they make every communication with users FUN because they talk like pirates, arrrrghh!

Using app

Over 5 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 30, 2026

I have been using Pirate Ship Shopify integration since 2022. Yes, the prices have gone up, but when comparing to Ship Station and Etsy shipping, the prices are about the same (maybe a bit less then Etsy) and much less than the buying at the Post office counter. The prices are also the same as business customers shipping prices directly through USPS and USPS does not integrate with Shopify, so you have to export or copy+paste to ship through them. I have only done end of day pick up request twice with USPS and it was easy to request, but once USPS didn't show up and I ended up at the Post Office anyways. A definite plus with Pirate Ship is their insurance claim process. Easy and much less painful than USPS. Note: I have never been able to get a reimbursement through USPS for their $100 including insurance, what a scam. The only thing I don't like it how their batch shipping is the ease to pick different shipping for each label.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0