Pirate Ship: CheapARR Shipping
Save your booty on UPS and USPS with Pirate Ship
Rating
4.5
feedback
64
chart
#176
All reviews
Dec. 2, 2025
I Love Pirate Ship! for all my shipping needs and my Shopify store. Integration has been seamless, and I've never had any trouble getting in touch with someone from customer service when I've had questions or concerns. Not sure if I can say this here, but cheaper than Shopify shipping!
Nov. 24, 2025
I have used Pirate Ship for many yaers to send packages worldwide. They are simple to use, have great rates and make my business so much easier. And I love their Simple Export Rate for international packages (under 4 pounds). Their customer service is quick to respond and I am happy to continue using them for my Shopify orders as well as other aspects of my business.
Using app
12 months
Total reviews
1
Average rating
5.0
Nov. 24, 2025
We moved all of our shipping services to Pirate Ship this year. The migration with Shopify was quick, easy and seamless. Tech support is responsive and follows through with your issue. Rates are unbeatable! Thrilled to work with this wonderful service!
Nov. 24, 2025
Integrating PirateShip with Shopify was quick and painless, eliminating a ton of copy/pasting that would normally be necessary were my accounts not linked, and I know I'm getting competitive rates and an online GUI that's simple to use. The only missing piece of the puzzle however, would be a way for PirateShip to *push* shipping rates into the Shopify checkout path so customers can proactively choose how they want their items sent. Of course this would also need to include things like the ability to add a fixed or variable upcharge for shipping materials and resources, but that's less critical. In short -- if you use Shopify, get this!
Nov. 23, 2025
Amazing App, Customer Service, and Savings. Pirate Ship has really helped our small business grow, but it does have its limitations. We will continue to use their service as long as we can.
Nov. 23, 2025
Fantastic App! Reliable Integration, Best Rates, and Effortless Workflow. I’ve been using Pirate Ship long before switching to Shopify, and the ability to integrate the two was one of the main reasons we made the move. The setup process was incredibly straightforward, and syncing our orders took only a few clicks. Since integrating Pirate Ship with Shopify, the experience has been flawless. Orders always sync correctly, tracking information automatically pushes back into Shopify, and customers can receive shipping notifications through Pirate Ship while still being able to view their order status and tracking right from their Shopify account. That level of automation saves time, reduces errors, and helps maintain a smooth customer experience, which we are all looking for. Pirate Ship consistently offers some of the best shipping rates available, and the platform itself is intuitive, fast, and easy to use — from creating batches to printing labels and handling tracking, less off of my plate as a solopreneur. The only improvement I could imagine is being able to use Pirate Ship directly inside Shopify instead of needing to open the Pirate Ship site — but even with that step, the process is still quick and seamless. If you're looking for a reliable, affordable, and easy-to-use shipping solution for Shopify, Pirate Ship is absolutely worth it. I wouldn’t want to run fulfillment without it.
Nov. 21, 2025
Hey there, just wanted to shout out! Pirate Ship has been our shipping company for years. They are always right there to answer questions, refunding is easy peasy and international is super easy as well. We integrated both shopify and etsy with no problems. Their rates are the best we have found over the years. I would say is you have any questions or fears go directly to Pirate Ship and chat with them about making the switch or integration.
Nov. 21, 2025
I love Pirate Ship. It's really easy to use, and provides me substantial savings over purchasing shipping, especially for UPS international. It was super simple to get it connected to my Shopify account. It's also pirate themed, which I love.
Nov. 21, 2025
Great cheap shipping which integrates well. Seriously, you will be blown away at the rates they quote.
Nov. 21, 2025
Love using PirateShip for my Shopify store. Integration has been seamless, and I've never had any trouble getting in touch with someone from customer service when I've had questions or had to make an insurance claim.
Nov. 21, 2025
I love PirateShip and their rates are amazing! I run a small business and ship maybe 1500 to 2500 packages a year. I use primarily UPS and USPS and their rates seem to be fantastic based on what I see. I usually open my Shopify store on one screen and PirateShip on the other. I select labels and print directly from PirateShip. It integrates/syncs with Shopify seamlessly. Delivery dates seem to fairly accurate. Their chat support is also excellent. No complaints here!
Dec. 7, 2024
As longtime Shopify Plus customers who signed up for Pirate Ship via the app store, our shipping was halted without notice. Chat support then demanded a photo of me holding my ID to resolve the issue. Why wasn’t this requirement addressed when the account was created? I have no idea who’s requesting my ID over chat, and this lack of transparency feels unprofessional and concerning.
Sept. 6, 2024
Simple to use, and allows me to choose my own return address on the label. Exactly what I needed!
July 18, 2024
Does not work with Canada. When you start registration you have to choose one of the US states.
July 3, 2024
Pirate Ship is phenomenal. Simple, easy to use, and great customer service that has always made me smile when talking to them.
April 18, 2024
Terrible for scale. Never use if your'e an Amazon seller. They send automated messages even after we disabled it, their support is no help. It's risking getting our high volume business banned on amazon and has hurt our customer service. Their customer service actually used be good, now it's outsourced garbage.
Oct. 24, 2023
i am not get the point regarding this app, i entered same dimensions and weight as in shopify default shipping service. UPS was a little cheaper in Pirate app , Priority USPS is same 1in1, usps is the same or even higher cost. BUT this app has $100 insurance while shopify has $200 + , and according to another review it is very difficult to get ant reimbursement from insurance from this app. + interface is tricky, need to spend more time to process the shipment. hmm. not sure maybe sometimes it will be cheaper but 1 insurance claim will make this not reasonable. will play with it around more... if you have basic plan in shopify maybe this will be a solution. if pro plan - it will be not reasonable
Jan. 21, 2024
If you use it wisely it can benefit you greatly but you must monitor what is happening always. They do have very good usps & ups rates. Holiday surges can be a bit much. Insurance (shipsurance) is in added choice but shipsurance company can be very difficult to deal with once we go above anything that is $200 in value. They have a very long list of regulations (all responsibility is solely on seller!) and pirateship have not guided us very well. You MUST make sure to know all the regulations if you would like to insure something of great value as shipsurance will try to find the smallest of reasons why not to pay (even if you did an amazing packaging job and it is evident UPS is at fault). I cannot repeat this enough! Another point to be on the lookout for is "label cost adjustment", especially with UPS, it took me a good while to understand that even post delivery UPS sends some package measurement & weight adjustments that are wrong and you will be automatically charged more. We have very specific box dimensions and ups keeps claiming the dimensions are different than those we carry and we have to dispute the "adjustments" on a regular. You can see that in your "reports" section. make sure to monitor it. Make sure you know what is needed also for small claims up to $100, they are good with those for lost mail, damaged mail, etc. Never had an issue with them and pirateship team has been helpful with that. All in all it is a fair service but not for anything that is above $200 and you must always monitor the label cost adjustments weekly. Hope this helps others. Update: so for a while I was thinking to change my review for the better since the rates were much better and $100 coverage of items was included in basic shipping and also UPS was added as an option, was really "smooth sailing" Arrrrrrhhh....no issues for a long while until a package was damaged, previously I filed claims and the ones under $100 coverage were easy to settle. Have not filed a claim in a very very long time. I submitted everything that is required and did it with the system not with the agents, the claim was not being processed (I already send a replacement to my customer because we take care of our customers promptly) so I contacted an agent who told me it is 1-2 weeks for processing a claim (meaning to get an initial response not approval). I now understood that shipsurance in not the only problem, it is pirateship too, and I will explain. The customers are require to hold on to all the packaging and damaged items because after a few weeks they come up with requests that should have been cared for upon happening, obviously it is an issue but those are the policies so you cannot argue about it, by delaying the process of the claim there are less chances for the claim to be approved and we end up disturbing our customers. Also, I work with other 3 party services that resolve any issues within no time. So the agent was rude, and when I told him that in the past it was not like this with pirate ship and that I cannot work with 1-2 weeks for processing a simple claim and that other companies offer better services so I will have to choose them for these complication he replied that he was "happy to help" and sent a smiley emoji. I was shipping mostly with pirateship but since the support for customers is an issue when an actual problem occurs I will have to stop, too bad, I really liked using their services, but occasionally there are issues and support is needed. We too offer it to our customers but with pleasure.
Jan. 19, 2023
Pirate Ship is just such a joy to use, honestly. Even though the prices end up being the same as Shopify's prices for me (I almost always ship USPS First Class padded mailers under 10oz), I will keep using Pirate Ship for all my labels! *Especially* for international shipments!! Plus their customer service is next to none, it's seriously a no-brainer. Oh and their humor is the absolute cherry-on-top, I love them there and almost wish I could work for them, too