All reviews

Rating Breakdown

  • 5
    87% (89 ratings)
  • 4
    1% (1 ratings)
  • 3
    3% (3 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (6 ratings)

Reviews with Text

  • 99% (100)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2026

I've used them for years. Simple to use, but complex enough for my needs. And their support staff is very responsive...and humorous.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

I used to use Endicia and decided to try Pirate Ship. That was several years ago and I haven't looked back. Noting to install on my computer, very easy and intuitive to use. They have great customer support. Every time I contacted support, they responded and helped me quickly. Very easy to use USPS and UPS together under one account.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Been using them for years. By far the cheapest domestic and international shipping I've ever used. For small packages and big packages. Customer service is basically 24 seven and they've always been able to help me with everything. I've never missed a package even if it's a weird address in a weird place.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Best shipping platform around! Pirate ship saved us $1000's last year and their customer service is top notch!

Using app

Almost 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 12, 2026

Pirate Ship exceeds my expectations! I cringe when I see my friends paying retail for packages. I strongly encourage them to sign up for Pirate Ship, you have nothing to lose! It integrates seamlessly with Etsy and Shopify (plus more). I enjoy that they aren't a stuffy corporation, they like to have fun, enjoy their jobs and it shows!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

I don't normally leave reviews (either good or bad), but recently PirateShip came through with a hail mary save for Etsy. I would give them 10 stars if I could!! PirateShip is amazing in every way, easy to use, customer service is top notch, I can ship my orders from Shopify & Etsy all in one place, and the price is unbeatable. I've tried other shipping platforms, but I'll never go back and will be a PirateShip customer for life!

Using app

Over 5 years

Total reviews

5

Average rating

2.0

5 / 5 Share

Feb. 8, 2026

I was paying another online shipper for years. Found pirate ship that was free and so much more user friendly. Customer service is hands down the best. Integrated into Shopify with ease and no issues. 100% recommend.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Pirate Ship has been a genuine joy to use. From the moment you log in, everything feels clear, friendly, and thoughtfully designed — which is rare in shipping software. The platform is intuitive, the rates are excellent, and every interaction feels like it was built with small businesses in mind. What really sets Pirate Ship apart is the personality and care behind the scenes. The playful branding never gets in the way of doing serious work, and the support team has been consistently helpful, fast, and human. Every touchpoint feels intentional. If you’re shipping orders regularly and want a tool that actually makes the process easier (and more pleasant), Pirate Ship is a no-brainer.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

I use pirateship for all my businesses (and there are at least 5) - it's easy, the interface is great, the customer service is REAL people. Submitting damage claims is a breeze and are actually paid out - incredible. I tell anyone who is shipping anything business wise or not, pirateship is your friend.

Using app

Over 3 years

Total reviews

19

Average rating

4.9

5 / 5 Share

Feb. 5, 2026

love, love, love. Easy set up, no extra fees, very efficient customer service. I recommend Pirate Ship to every business owner.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

We've been using Pirate Ship for years for our other platforms and personal use, so when we discovered that they also had a Shopify app, it was a no brainer. Easy to set up, easy to use, always the lowest prices, and absolutely the best customer service around....can't recommend highly enough!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

I cancelled all the shipping apps I was paying a monthly fee for and now only use Pirate Ship. The interface is set up SO much better than Shipstation and similar apps. If you have a lot of orders, it is WAY easier to batch ship on Pirate Ship than it is anywhere else. The customer support is amazing and always knowledgeable and on-point. I have never seen any glitches on Pirate Ship like I do with other apps. And the best part is -- this app is completely free of monthly fees and has the cheapest international postage options. I recommend it to literally everyone in all of my small business groups I am in. The only thing it doesn't offer that I would love to see at some point is a split-ship option. But I just use Shopify for those one-off orders that I need to send out in multiple shipments. Best app ever! ARRRRRRRR!

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Pirate Ship has the lowest shipping cost around. Free to use. Very simple to create labels with direct import from Shopify. Their customer service is top notch as well and responds fast. Overall, I would highly recommend using Pirate Ship.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

I will always use Pirateship for all of my shipping needs. Super user friendly, the absolute best prices and the customer service is top notch.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

Love using Pirate Ship for my Shopify store, my PayPal sales, etc.. Integration has been seamless, and I've never had any trouble getting in touch with someone from customer service when I've had questions or had to make an insurance claim. Recommend Pirate Ship to all. Customer Service is outstanding.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

great support, easy to use.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

Easy to use, good dashboard, efficient and most importantly, actual people for customer service. I am sick of AI chat bots for customer service and that alone is enough for me to stick with PirateShip. We don't have issues often, but if I do have a question or problem, I REALLY appreciate the prompt reply and helpful customer service by humans

Using app

Over 5 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 30, 2026

I enjoy using Pirate Ship. I've been using them for over 4 years now. The customer service is great. I like their easy to use dash board, which makes my life easier. I have recommended them to several business friends . Great service

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Amazing customer service and always the BEST pricing. Can't go wrong. A+ integration, just wish notes/gift notes would import into PirateShip so I didn't have to manually print them out ;O;

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Install it. Shipping without PirateShip in 2026 is stupid

Using app

Almost 4 years

Total reviews

3

Average rating

5.0