All reviews

Rating Breakdown

  • 5
    52% (50 ratings)
  • 4
    7% (7 ratings)
  • 3
    7% (7 ratings)
  • 2
    7% (7 ratings)
  • 1
    27% (26 ratings)
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5 / 5 Share

Oct. 9, 2018

We installed this app a few months ago for print on demand posters on stuff.crossfit.com. It was easy to set up and easy to use, integrating well with Shopify. Order fulfillment has been on time, product quality is great, and customer service is quick to respond to any of our questions.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

Pixels is a great partner for independent artists! Easy to use with GREAT customer service! Products ship fast and are best quality. Highly recommend!

Using app

Almost 3 years

Total reviews

10

Average rating

5.0

3 / 5 Share

Sept. 5, 2018

I can not install the app in my store I do not know if this is normal ......................................

Using app

About 13 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 3, 2018

Our Shopify store, Citizen Pride, has been working with print-on-demand companies for many years and we final feel we have found our partner with Pixels! The review by Texas Travel Posters is excellent and we would second everything they have said so we are not going to repeat that review. What we can add is the CS is excellent. Our contact is Alex Young and he has gone above and beyond. There are many things you have to work through because this is new technology, especially the plug-ins and the quick turn-aorund, so having Alex right there makes all the difference on whether we want to deal with the hassles. Give the Pixels app a try because your time and effort will be worth it since the CS will be there when you need them ... and you will need them.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2018

I have been testing Pixels out for a couple of months. Here are my thoughts: 1. Selection - We are printing on a variety of mediums including canvas, metal, and wood. The products ordered so far have exceptional quality. 2. Support - I have had a couple questions and have always received an answer within 24 hours. The answers are always thoughtful and help to explain anything I might need answered. 3. Print on Demand - Prints have shipped quickly once ordered. 4. App UX - It took me a bit to figure it out, but once I did, it works well and I am able to create new products quickly.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2018

So far the app has been working pretty solid. I did have some slight issues with setting a few things up properly but their support team was very helpful and I was able to resolve it rather quickly. The simplicity of adding products and working with the app overall makes it a great choice.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2018

We are giving this app a five star review after a few months of testing it out. It offers prompt shipping, an easy to use interface and the flexibility to create a unique store within Shopify. The quality of the art prints is exceptional, a crucial element to our design business. That said, we did have a few early issues setting up the store, but the support from Pixels is fantastic. Alex answered all our questions and made sure we are happy customers.

Store

Unratio

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2018

I was super nervous at first because this drop shipper is different than the one I've grown to know very well. But the final product is beautifully made and offers my customer another option. I had to contact customer service and I didn't know how fast they would get back to me but to my surprise they replied right away. The customer service via Pixel through Shopify is excellent!

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 19, 2018

I gave one star for use as a print on demand company, really it should be no stars for POD. It's easy to use and has an awesome selection of products but the prices are INSANE, you will never sell something that expensive and still be able to make a good profit. All of the good reviews are from artist selling their art in various ways which fine art always comes with a hefty price tag but if you are designing t-shirts, phone cases etc. don't bother downloading and getting your hopes up because no matter how cool of a design you will never be able to sell a basic phone case for $50 no matter how hip.

Using app

28 days

Total reviews

2

Average rating

3.0

1 / 5 Share

April 14, 2018

I rate Pixels as 1 star for the lack of Customer Service and support. After an order was placed and not hearing anything to confirm the order, I contacted them multiple times but no reply. I had to cancel my order and then deleted the App. The rating of 1 Star is for the product line that they have, but unfortunately if they cant supply and fulfil orders then they are not worth dealing with. Hope you guys improve your Customer Service and Support as everything esle looks good on your App, just the support is needed.

Using app

2 days

Total reviews

1

Average rating

1.0

4 / 5 Share

March 19, 2019

I've been with Pixels for about a year. Overall, they're a great company with excellent quality in terms of durability of the product, and the print job. Pixels is extremely reliable and fast. Everything I've ever ordered has been shipped within 2 business days, and arrives within 3 days after that - much faster than the competition. On top of that, their CS always answers any of my questions within a matter of hours. If something is wrong, they go above and beyond to fix the problem. Print Quality & Quality of the Materials: The duvet cover was outstanding. The fabric was head and shoulders above a competitors. Soft, luxurious and gave you a feeling of quality. The print job on the duvet cover was also top notch. A home run on all accounts. The plush fleece blanket was the softest blanket I've ever seen, with a great image. However, because the threads are longer than Sherpa fleece, there was a white underbelly underneath the print. The Sherpa fleece was great quality material, but the image was a bit too soft for my tastes. The only really big downside that I can think of is the sizing of the prints. Any image you upload is automatically loaded onto many different products. While this can be convenient, it can also result in a loss of quality of print. To be fair, you have the option of deleting certain variations. But a 16 x 20 canvas print will need a different image size than say a 5 x 7. With Pixels, you can upload a print for a 5 x 7, then stretch that to fit a 16 x 20 - but that would result in a huge loss of quality. The other downside is that their app doesn't really tell you if the image you've uploaded is the best quality for the particular product you've chosen. Even the best picture with the best Dpi may need to be resized depending on different apps' specifications. Most of the other apps I've tried will tell you if the image you've uploaded is a good or bad quality for their particular app. But the Pixels app won't. Despite their flaws, they're still a great company to do business with.

Using app

Over 4 years

Total reviews

6

Average rating

3.3

5 / 5 Share

Feb. 16, 2018

I love the integration between Fine Art America/Pixels and Shopify, and what the two together allow me to create! Using the Pixels app, I can upload my art to so many cool products at the same time, and have them available for sale on my shop online, where they can be ordered, fulfilled and shipped for me without me having to keep an inventory. It’s been an amazing way for me to start my small art business. Thank you to both Pixels and Shopify for making this integration happen! ♡

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

2 / 5 Share

Aug. 26, 2020

I am not sure what is going on with this app because they used to be GREAT. Now half the time orders aren't processed or for some reason aren't sent over? It is utterly frustrating and this app has cost me more money than it should. Also, their pricing for t-shirts is misleading and the actual cost is much higher so if you don't pay attention or think that your mark up is high enough, you may be actually losing money with each sale. MJ / Crow Tarot Shop

Using app

Almost 5 years

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 24, 2018

Great app. Great addition to my store. I've always been happy with what I ordered from them years ago. Now that I can add to my shopify store so easily... well I love it. I hope that we can have frames in more colors than black or white for shopify soon. Great customer service. All my questions answered.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2017

It's a good app but it'd be better if i could actually LOG BACK INTO MY ACCOUNT! first it says that's that my email isn't registered and then when i try to add a new account it says that my email is already being used with another account. (UPDATE) alex from pixels just gave me a call and helped me out with getting into my account so it just went from a 3 star review to a 5 star review.

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 5, 2019

A great App but, be very careful if you use this App for a UK based business if your Shopify store isn't enabled for international shipping. Not all of the products are fulfilled in the UK. Some products such as pillows and framed prints are only manufactured in the USA which means any of these purchases made from the UK can incur Import Duty. It clearly states in their sales pitch that orders will be automatically fulfilled and despatched from the nearest depot to your buyer. This does not apply to all products. Check here to see which products ship from each world location. https://pixels.com/global-print-on-demand-manufacturing-network.html?producttype=all

Using app

Over 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 16, 2017

Very good client service,Mr Alex Young is fantastic in answering all needed questions.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

Pixels is a fantastic addition to our store. Being able to sell branded product on demand as a part of our Shopify store is a lifesaver. Spreading the word about our brand and at the same time not having to keep massive inventory of branded items. Alex was HUGELY helpful in the set up and making sure that everything was functioning correctly. I received some product from totes to mugs to tees and everything looked beautifully done. Held up with washing as well :)

Using app

Almost 4 years

Total reviews

20

Average rating

5.0

5 / 5 Share

Sept. 6, 2017

Pixels is an amazing way to sell your designs on some of the coolest items available, when I had an issue (user error), Alex called me personally to hash out any issue and or question I had. So cool! I would recommend this app for your printing needs, hands down! TEN Stars! THANK YOU!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2017

As an online shop owner the features this app provides helps me give my customer a more customized options for products! Whenever i've had an issue the rep Alex Young stepped up to the plate to aide me in whatever the issue was! Followed up with great communication and as a business owner you know that more than half the battle! Great app, great support!

Using app

9 months

Total reviews

1

Average rating

5.0