All reviews

Rating Breakdown

  • 5
    52% (51 ratings)
  • 4
    7% (7 ratings)
  • 3
    7% (7 ratings)
  • 2
    7% (7 ratings)
  • 1
    27% (26 ratings)
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1 / 5 Share

May 30, 2019

Created all my products and added them to my store only to realise the apparel has no sizing charts. Customers had no idea what size to get as small, medium and large changes from manufacturer to manufacturer. i rang support, i emailed support and i pressed the get help button on the app and still no help with getting a sizing chart. Hopeless. Changed over to printful.

Using app

17 days

Total reviews

9

Average rating

4.6

5 / 5 Share

April 29, 2019

Portraitsofelegance.com I just got this app and it is really great to use. Very easy to set up and just plain time-saving. Could not ask for a better app or customer service from Pixels.com. I had a question and thanks to Abbie, I am back in full operation again. Love this app and Pixels.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

April 22, 2019

I had a few problems with print quality on a sample order I made but my products were either refunded or replaced so I'm happy with customer service working with me to correct any issues. I suggest ordering samples for yourself before selling to others. This app is pretty great for offering a wide range of sizes and media for fine art printing.

Using app

11 months

Total reviews

2

Average rating

4.0

5 / 5 Share

April 17, 2019

Pixels and Print On Demand is a wonderful business solution for artists. Their Shopify App is working great within our stand-alone website, and our online sales have increased over 50%. We will be adding more Pixel products!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2019

I use several add ons for e-commerce on my website and pixels is great! Good and unique product selection with excellent customer service! Orders have been received quickly and the products are of great quality.

Using app

17 days

Total reviews

1

Average rating

5.0

3 / 5 Share

March 4, 2019

Very useful app. it helps with the fulfillment, customer communication as well as the shipment. But the shipping fee, as well as the production cost, are quite high. And their customer service is quite slow to respond. The upload process, as well as the product update process, can be improved. Thanks for the app. www.artatler.com, art marketplace and online gallery.

Using app

Over 1 year

Total reviews

14

Average rating

4.6

1 / 5 Share

Jan. 1, 2022

**** UPDATE 1/1/2022: For at least a month, I get an error (SSL certificate expired) when I try to get to the app. I cannot update my credit card, therefore, any orders that I get from customers are dead in the water (I am helpless & cannot fulfill the orders). Have exchanged many emails but Pixels unable to fix error. Shopify help chat says it's not an issue on my end. **** Pixels has the best selection of wall art types in just about any size imaginable. Using their app, I can add MANY sizes of art all at once to my store. I keep my own list of pricing on hand so I can easily go through and edit the default prices. Tech support is very good if you know who to contact (Alex!).

Using app

About 6 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 19, 2019

I have been using the Pixels Shopify app for a while now and it works very well. When a customer places an order the order is automatically forwarded to Pixels for fulfillment. This makes it very easy on my side. I am notified and I can monitor the status if needed. Setting up and creating products is also very easy. If you are looking for an app to help you build your store and add products through a dropship company you should check out this app from Pixels. The company is continuing to improve their product which in turn improves yours. This is a fantastic app and I am very pleased with it. I'm continually using this app to add more products to my store.

Using app

5 months

Total reviews

11

Average rating

4.8

1 / 5 Share

Jan. 30, 2019

DONT BOTHER DOWNLOADING!! These prices are ridiculous! A round beach towel is already $100 plus shipping on top!!??? You can buy the exact same towel on AliExpress for $15 with free shipping!!! I want to sell acrylic prints and the price including shipping is literally 4x more expensive than what I can get it else where. This is not a drop shipping store.... its just a waste of time!

Using app

About 1 year

Total reviews

1

Average rating

1.0

2 / 5 Share

Jan. 30, 2019

Tested the Print on demand service to my own address. communication from the site was poor. details for shipping non-existing the "shipping tracking" given does not even show it past. entered country destination after that seems to be off with the fairy's customer service is delayed or unreachable. prices are all over the place one page shows 11 dollars actual order shows 8 dollars. fast to take transaction slow to respond after that. order initially placed on the 23/12/2018 still in the wind today with no details from the Print on Demand Service Pixels.

Using app

2 months

Total reviews

2

Average rating

2.5

5 / 5 Share

Feb. 20, 2019

From service to functionality Shopify is the greatest business coach, inventory tracker, salesperson, analyst, assistant, accountant and partner I could have ever imagined. They seem to be on top of retail trends and the support is on point, friendly and effective 24/7. There's no question too small that I haven't received an immediate response from their help squad. I never feel alone or lost. I highly recommend you, Pixels!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2018

I found Pixels because I wanted to find a vendor for print on demand, dropshipped greeting cards. Pixels does that. And they do a great job. I've been selling Pixels greeting cards for a few months, and customer feedback has been positive. They seem to be high quality and short production times. I can't comment on other products than the greeting cards, but I'm pleased with Pixels thus far. I haven't had any problems, so I haven't even had to reach out to customer service. Which is good. It also means I can't comment on the customer service from Pixels.

Using app

3 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 15, 2018

Update: (11/16/2018) Was contacted from someone from Pixels, so I do appreciate that someone actually read the review and took the time out to see what happened. Wanted to do a sample order, thought I cancelled it but then the product appeared at my home. That's fine, I'm glad it came, the product is not as described, there was no tracking number sent to me and I made zero profit since the shipping was so expensive. So I will be removing all of the products from my store since what I would need to charge to cover cost and shipping would be ridiculously high. My search for a print on demand will continue. Would not recommend this app or service.

Using app

6 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 9, 2018

I just set up the app and loaded in all the products. It looks very promising. I just opened my store, so I have no track record with sales yet. It was fairly easy to install and add the products, but I wish Pixels would make a how-to video, just to answer the few questions I had. The product pictures and descriptions are good. And they do answer emails for help. I would recommend this app.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2018

All good on riemannkollektion.com - everything is automated perfectly! manufacturing and shipping to europe takes about 14 days - products are always good and packaging is also good!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2018

Absolutely love Pixels, the customer service is outstanding, and the products are grade A quality. I would highly recommend them to any business. :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

great app and alex always helps me with any hiccups i might be having. will continue to use for as lon

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2018

Seamless process for offering a nice variety of high quality products for our customers with relatively quick turnaround.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2018

I used this app to launch my merch site and it was such a great experience. The professionalism from the staff was excellent. They provide a personal connection . They care about your success. The shipping is fast, the customer support is easy. They are fast at replying. They help you with any questions you have. They help guide you to a successful business.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2018

These guys are great. We do all of our reproduction prints through Pixels and I cannot stress enough the quality of prints, professionalism of team, and ease of use. Alex has gone above and beyond on so many occasions and is ALWAYS there to help us with any problem or concern, big or small. The UI has a learning curve but is learnable quickly enough. Really stunning all around.

Using app

About 3 years

Total reviews

1

Average rating

5.0